--- description: Información actualizada sobre Zoho CRM. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Zoho CRM con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho CRM: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [CRM inmobiliario](/directory/767/real-estate-crm/software) > [Zoho CRM](/software/9908/zoho-crm) # Zoho CRM Canonical: https://www.getapp.com.mx/software/9908/zoho-crm Página: 1 de 280\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/9908/zoho-crm?page=2) > Zoho CRM es un software de gestión de relaciones con los clientes basado en la nube que ayuda a empresas de todos los tamaños a cerrar acuerdos de manera más inteligente, mejor y más rápida. La solución permite a las empresas llegar a sus clientes a través de todos los canales: teléfono, correo electrónico, redes sociales y chat en vivo. > > Veredicto: 6967 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 6967 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Zoho - **Constitución**: 1996 ## Contexto comercial - **Precio inicial**: USD 14.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, búlgaro, checo, chino, chino tradicional, coreano, croata, danés, español, francés, hebreo, hindi, húngaro, indonesio, inglés, italiano, japonés, neerlandés, polaco, portugués de Brasil, portugués de Portugal, ruso, sueco, tailandés, turco, vietnamita, árabe - **Países disponibles**: Alemania, Arabia Saudita, Argentina, Armenia, Australia, Austria, Bangladés, Baréin, Bielorrusia, Brasil, Bután, Bélgica, Canadá, Catar, Chile, China, Chipre, Colombia, Dinamarca, Egipto y 42 más ## Funciones - A/B Testing - AI Copilot - API - Acceso móvil - Acciones activadas por evento - Alertas y notificaciones - Alerts/Escalation - Almacenamiento de documentos - Análisis de campañas - Análisis de correlaciones - Análisis de evolución de ventas - Análisis de tendencias - Análisis de texto - Análisis de ventas - Análisis estadístico - Análisis predictivo - Análisis visual - Aplicación móvil - Aprobación de ventas - Arrastrar y soltar ## Integraciones (en total: 69) - 2iNova Practice Management Software - ActiveCampaign - Avaya Experience Platform - Bedrock Data - Box - Dealfront - Docusign - Dropbox Business - Eventbrite - GetResponse - Gmail - GoTo Meeting - Google Ads - Google Analytics 360 - Google Calendar … y 54 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [CRM inmobiliario](https://www.getapp.com.mx/directory/767/real-estate-crm/software) ## Categorías relacionadas - [Sistema CRM](https://www.getapp.com.mx/directory/230/crm/software) - [Software de gestión de contactos](https://www.getapp.com.mx/directory/337/contact-management/software) - [Sistemas automatizados de ventas](https://www.getapp.com.mx/directory/338/sales-force-automation/software) - [Herramientas de administración de leads](https://www.getapp.com.mx/directory/339/lead-management/software) - [CRM para redes sociales](https://www.getapp.com.mx/directory/558/social-crm/software) ## Alternativas 1. [Salesforce Sales Cloud](https://www.getapp.com.mx/software/90378/salesforce) — 4.4/5 (18770 reviews) 2. [HubSpot CRM](https://www.getapp.com.mx/software/102533/hubspot-crm) — 4.5/5 (4453 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.com.mx/software/142099/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 4. [Dynamics 365](https://www.getapp.com.mx/software/90844/dynamics-365) — 4.4/5 (5817 reviews) 5. [EngageBay CRM](https://www.getapp.com.mx/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) ## Opiniones ### "A Flexible, Powerful Tool for Streamlined Healthcare Operations" — 5.0/5 > **Mohamed** | *26 de octubre de 2024* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The customization and AI insights make it perfect for our needs, streamlining sales and support with seamless integration. > > **Puntos en contra**: The initial setup for Zoho CRM can be time-consuming, but the extensive support and documentation help make the process manageable. > > Zoho CRM has been a game-changer for us at MEDOC. Its customization, seamless integrations, and AI insights streamline our sales and customer support. Though setup takes time, the benefits to our workflow and client engagement are well worth it. Highly recommended\! ----- ### "Zoho CRM is a great workplace tool" — 5.0/5 > **Sherry** | *20 de septiembre de 2025* | Ocio, viajes y turismo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love Zoho CRM for so many reasons. One: We keep track of all of our staff, clients and vendors in one place. Two: It integrates wonderfully with Zoho invoice. Three: I can customize the customer information with the information I need to be there. Four: it integrates wonderfully with our website forms allowing a client to fill out a form and it automatically goes right into zoho CRM. > > **Puntos en contra**: What I like least about Zoho CRM is that while with Invoice we can have several of our staff set up, users cost more per user in the CRM. I also dislike the limits of certain fields used unless you pay more, but I know that's all CRMs. > > My overall experience with Zoho CRM has been so helpful to our company with the integration with our website forms and invoice system that our previous company before the pandemic used it and we went right back to it with the new company after the pandemic. ----- ### "Zoho - trying to lead" — 3.0/5 > **Usuario verificado** | *10 de noviembre de 2025* | Administración educativa | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It’s a tool that Keeps all my leads in one place and helps me run a campaign. It is integrated with my website and Ring central my phone system. > > **Puntos en contra**: Its tasks are never in sync with Leads. These should not be so fragmented. Tasks should be marked on the page as Leads. > > I like its templates and ability to contact people using email and DMS. It got lot of fragmented like alerts, real messages messed up or buried in unwanted zero value automated alerts. ----- ### "Zoho CRM - Dependable and Versatile" — 5.0/5 > **Manish** | *27 de enero de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The best thing about Zoho CRM is that I can automate my work to some extent. I can send follow-up emails through automation and can automate other repetitive work as well. This saves a lot of time. > > **Puntos en contra**: It has a lot of buttons, menus and options. For a new user, it can be overwhelming for some time to get used to it. It feels like entering a cockpit. It took me about 3 months to get used to it's complexity > > My overall experience with Zoho CRM has been great. I like how once I got used to it, everything felt so organized (like it can never be better than that). It is a dependable tool. Takes time to learn and needs to be configured according to your comfort and requirements, but at the end of the day, it pays off. And ----- ### "Good CRM, better with the whole Zoho Suite" — 4.0/5 > **Usuario verificado** | *28 de octubre de 2025* | Automoción | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: CRM management with plenty of features, customizations and all you can expect from a modern CRM. It's biggest advantage? If you use the whole Zoho Suite, everything is connected and you can improve your company A LOT. Among that, it's a good CRM. > > **Puntos en contra**: As all Zoho apps, configuration it's a little bit complicated, permissions are sometimes ultra complex to understand, and some adjustments need to be done by the OWNER of the installation, which is only ONE account and can do some administrative things. Another con is definitely support, which honestly it's not the best. > > More than 2 years using it as main CRM, for managing accounts in Spain, Portugal and Italy. Connected with the rest of the Zoho ecosystem, specially with Projects, Sprints, Books and Analytics. ----- Página: 1 de 280\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/9908/zoho-crm?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/9908/zoho-crm) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados