Workfront

Puntos a favor

It has given us ability to plan, manage, and measure work based on data which helps organization executives to monitor work in real-time using the data. The most important thing is that their support team worked with us from the beginning to create a platform that best fits our job environment. Now we can easily work in teams as we are able to plan, create and share tasks and projects within the platform and most importantly Workfront was integrated with the softwares that we use on a daily basis. Another benefit is that they offer a free trial for an organization.

Puntos en contra

The vendor support team took a little bit longer in creating the Workfront platform that could best match our needs but in all it was a success and now we are good.

Puntos a favor

I love that Workfront is easy to configure and change as your organization grows. It's easy to stay up to speed with and make changes based on system changes and your organization changing. I also am in love with the reporting and custom data features. Custom forms and the ability to manipulate them to get data has been invaluable in every organization I've been in to date that has used Workfront.

Puntos en contra

I don't really have a ton of complaints if the system is configured well. Maybe that there are too many features? It can be a lot to wrap your head around but if you have the time to get to know it it is irreplaceable.

Puntos a favor

I really love that Workfront allows you to create a work back that is also a task manager! The way the system also allows you to upload files for review, add feedback and approve makes project management much more smooth.

Puntos en contra

One thing I feel can be optimized is the concept of tasks vs. requests. It can get a wee bit confusing. I wish the tool allowed a resource chart pulled from the Work Back Schedule/Task LIst.

Puntos a favor

Workfront has allowed our department to fine-tune our projects, which consist of approx. 45-50 projects per year over three selling seasons, all working concurrently. We have been able to integrate our Product Development dept in NYC and our distribution facility in South Carolina, in order to Go to Market in a seamless manner. There is visibility for anyone who needs it and a range of reporting functions.

Puntos en contra

It can be frustrating to set everything up in a particular manner, only to have it become a 'legacy'. The challenge I've faced as the admin for my company is that it's not my full time job and it can be time-consuming to figure things out at times, or try to configure a work-around to meet our needs. The reporting has improved a lot since we started with the product 7 years ago, but there are still some basic needs that aren't met, such as the fact that there's a beautiful Milestone report, but it's not printable. It is the exact type of report that is most useful for our organization, but it's impossible to print out for our dept meeting, for instance.

Puntos a favor

Workfront has helped our team organize projects in a functional way. It allows you to group similar tasks and assign subtasks to members of your team with due dates, hours for completion, etc. Workfront also includes a built in calendar that integrates with your tasks, so if you're off on PTO or a holiday, task due dates automatically update to work around your schedule.

Puntos en contra

Workfront can be counter intuitive sometimes when it comes to time management. There are a few functionality issues that I think could be updated to better serve its users. One example of this is having to click a button to say you're working on the project, rather than just clicking once to say you've completed the project. The interface design could also be updated to be a little more user-friendly and visually appealing.