Características, reseñas y alternativas de Field Harmony

Field Harmony

Field service management software

4.9/5 (10 reseñas)

Información general sobre Field Harmony

Field Harmony was built by the owner of a appliance repair business owner, so we know a thing or two about field service management. Field Harmony has been tailored from the ground-up to focus on exactly the business problems and challenges that face actual service operators.

Precio

A partir de
$15/mes
Opciones de precios
Prueba gratis
Suscripción

Dispositivos

Tamaño de la empresa

P
M
G

Disponible en los países siguientes

Canadá, Estados Unidos

Idiomas admitidos

Inglés

Reseñas de Field Harmony

Calificación general
4.9/5
100% reseñas positivas
9
Excelente
1
Muy bien
0
Media
0
Mediocre
0
Horrible
Traducir con Google

excellent resource

Revisado el 25/10/2014
Fuente de la reseña

I was kinda hesitant to put our whole operation under an online app. It's just like trusting another person you don't know to manage your money. We are currently still in the trial phase as far as I'm concerned still. Paul has always been able to answer any questions I have., so I would give there customer support a gold star and in this case I guess it's 5 gold stars. The inventory tracking and reorder setup seems to be working as described.

It has saved our technicians a lot of time since they don't have to worry about not having the right parts on board. They also don't have to do a 3 hour truck inventory every month which in costs us a lot in productivity. Our warehouse staff has also noticed similar results. i understand there are definitely more features, but we are implementing very slowly at this point.

Puntos a favor

Field Harmony has increased our overall productivity. It still has some features we haven't utilized. The is less room for human error.

Puntos en contra

It doesn't auto Maintain itself. There is still room for human error and is only as good as the people who use it. I would also like to see more utilization of bar code technology.

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An awesome app

Revisado el 15/9/2014
Fuente de la reseña

Look no further. This is it. If you need a cloud-based software package for your field techs and office to use, you've found what I would consider the best of the bunch. Easy to learn, easy to use, accessible for anywhere with an internet connection and the best feature that you don't have to use all that often, great support on the back end.

Field Harmony does customer management, inventory management, job management and reordering of inventory if you so desire. It's about as comprehensive a package as I've found and does everything I can think of wanting it to do other than the job for me! My company would still be using paper logs without this and in this day and age that's just now way to run a business. Look at Field Harmony and you'll be glad you did.

Puntos a favor

Organized
Easy to use
Easy to learn
Great tech support
Cloud-based
It. Just. Works.

Puntos en contra

It isn't free? That's a con, right? Oh, and it doesn't actually do my jobs for me.

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Great Product

Revisado el 10/9/2014
Fuente de la reseña

Just have to give some much deserved praise to this company. I was under a free trial but my life was very busy and I was unable to really get a feel for what the program would do. Paul reached out and offered to do a walk through online with me when things calmed down and even gave me another month trial so I could really assess the program properly. His view point of "treating others like he would like to be treated" is a HUGE selling point with me and he backs up the words with actions that proves that he is trying to help the appliance repair companies that use his program. I am working with the program now and really enjoying it!

Puntos a favor

Designed specifically for the appliance repair industry.
Easy to use.
GREAT customer service with quick response when questions/problems arise.

Puntos en contra

Haven't come up with any yet.

Traducir con Google

THE software for field service

Revisado el 1/11/2014
Fuente de la reseña: Capterra

Pros: It. Just. Works.
Field Harmony does mapping, service scheduling, inventory management, customer management, parts ordering(if you want it to). It does pretty much everything you could need for your field techs to be successful. It works for small business or large and does what you need it to do.
Customer service is outstanding. They're on the ball addressing problems when they arise and are easy to get a hold of through email or phone and are always friendly and eager to help. You couldn't ask for better service.

Cons:
Honestly can't think of any real flaws or cons in the system. Guess it would be better if it was free but that's not really much of a complaint.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

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It's awesome!

Revisado el 21/1/2015
Fuente de la reseña: Capterra

Ive used FH for over a year now. Its been great. The office gals love it and after some working with it- the techs love it too. As the owner, I found this program to be very affordable and well worth the effort of moving from a paper based invoice to an email invoice. Its really helped organize my calls. No dropped calls, no forgotten invoices, no missed opportunities. Its been great. Paul has been very responsive in training me and assisting in learning the program. Very pleased with Field Harmony.

Respuesta de Field Harmony

It has been a pleasure working with you. We are very thankful for your feedback and look forward to continuing to help you automate your service business.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Precios de Field Harmony

A partir de
$15/mes
Opciones de precios
Prueba gratis
Suscripción

Try Field Harmony free for 30 days, no credit card required!
• Field Harmony - Field Edition costs $15 per month and is ideal for field technicians.
• Field Harmony - Office Edition costs $25 per month and is perfect for business managers and dispatch operators.

Funciones de Field Harmony

  • API

  • Almacenamiento de documentos
  • Auditoría
  • Campos personalizables
  • Creación de informes personalizables
  • Creación de informes y estadísticas
  • Datos en tiempo real
  • Gestión de facturas
  • Gestión de flujos de trabajo
  • Gestión de inventarios
  • Gestión de la conformidad
  • Importación y exportación de datos
  • Integración de terceros
  • Notificaciones automáticas
  • Panel de actividades
  • Registro de auditoría
  • Seguimiento de actividades
  • Seguimiento de inventario
  • Supervisión
  • Varias ubicaciones

Más información sobre Field Harmony

Funciones principales de Field Harmony

  • Advanced Financial Reports
  • Appointment Confirmation with Photo
  • Estimate Profit by Technician
  • Locate Field Technicians by GPS
  • Manage Dispatch & Scheduling
  • Manage Inventory, Set Up Alerts, and Notify Suppliers
  • Store Data Securely Using Amazon's S3 Service
  • Use on Any Internet Connected Device

Beneficios

Since Field Harmony is web based, you can manage your business on your tablet, laptop, desktop, or even your smartphone. Built by need, Field Harmony is designed to save your business money and make it more productive. Support is free and you can be up and going in 30 minutes!

Preguntas frecuentes sobre Field Harmony

He aquí algunas preguntas frecuentes sobre Field Harmony.

P. ¿Qué tipo de planes de precios ofrece Field Harmony?

Field Harmony ofrece los siguientes planes de precios:

A partir de: $15/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

Try Field Harmony free for 30 days, no credit card required!
• Field Harmony - Field Edition costs $15 per month and is ideal for field technicians.
• Field Harmony - Office Edition costs $25 per month and is perfect for business managers and dispatch operators.

P. ¿Cuáles son las características principales de Field Harmony?

Field Harmony ofrece las siguientes características:

  • Advanced Financial Reports
  • Appointment Confirmation with Photo
  • Estimate Profit by Technician
  • Locate Field Technicians by GPS
  • Manage Dispatch & Scheduling
  • Manage Inventory, Set Up Alerts, and Notify Suppliers
  • Store Data Securely Using Amazon's S3 Service
  • Use on Any Internet Connected Device

P. ¿Quiénes son los usuarios habituales de Field Harmony?

Los clientes habituales de Field Harmony son:

Trabajadores autónomos, Empresas medianas, Empresas pequeñas

P. ¿Qué idiomas admite Field Harmony?

Field Harmony admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece Field Harmony?

Field Harmony cuenta con los siguientes planes de precios:

Suscripción

P. ¿Field Harmony es compatible con dispositivos móviles?

No tenemos información sobre los dispositivos compatibles con Field Harmony

P. ¿Con qué otras aplicaciones se integra Field Harmony?

Field Harmony se integra con las siguientes aplicaciones:

QuickBooks

P. ¿Qué nivel de compatibilidad ofrece Field Harmony?

Field Harmony ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Tutoriales en vídeo