Sobre Orderhive

Orderhive es un software multicanal de gestión de inventario y de envío que permite a los vendedores en línea agilizar y automatizar los procesos de soporte.

Está integrado con mercados líderes, carritos de compra, aplicaciones de envío y de negocios para ayudarte a automatizar y centralizar tus tareas de soporte.

Aquí verás cómo Orderhive puede ayudar a tu negocio minorista.

— Integra tus canales (Amazon, Amazon FBA, eBay, Shopify, Etsy, etc.) en Orderhive.
— Automatiza y mantén el inventario centralizado en los canales de venta.
— Gestiona el inventario en múltiples almacenes/ubicaciones sin problemas.
— Crea paquetes de productos y administra su inventario.
— Una vez que realices una venta, Orderhive ajusta automáticamente el inventario en todos los canales en tiempo real.
— Agrega tu proveedor de envío (FedEx, USPS, UPS, etc.) en Orderhive. Obtén tarifas comerciales de USPS de forma predeterminada con tu cuenta de Orderhive. Genera e imprime etiquetas de varias compañías de envío con unos pocos clics.
— Actualiza automáticamente el estado del pedido y la información de envío al canal.
— Envía pedidos nacionales e internacionales.
— Administra la triangulación de envíos (dropshipping) y permite a los que lo realizan tener una interfaz fácil para el procesamiento de pedidos.
— Administra pedidos al por mayor de tus clientes comerciales a través del portal B2B de Orderhive.
— Genera informes y ve importantes analíticas empresariales en tiempo real. Obtén informes personalizados según tus necesidades.
— Crea y gestiona pagos de pedidos. Envía enlaces de pago rápido a tus clientes.
— Obtén alertas automáticas de stock bajo e inexistente en tiempo real.

Con Orderhive, aumentarás la eficacia del negocio y evitarás escenarios como faltas de stock, doble venta, envíos atrasados, etc., que pueden obstaculizar el crecimiento de tu empresa.

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Estados Unidos, Canadá, Reino Unido, Australia, China y otros 5, India, Japón, Alemania, Brasil, México

Idiomas admitidos

Inglés

Imágenes

Ver 8 más
Vídeo de Orderhive
Captura de pantalla de Orderhive: Captura de pantalla de Orderhive: Captura de pantalla de Orderhive: Captura de pantalla de Orderhive: Captura de pantalla de Orderhive: Captura de pantalla de Orderhive: Captura de pantalla de Orderhive:

Funciones

Total features of Orderhive: 117

  • API
  • Actualizaciones en tiempo real
  • Alertas y alzada
  • Análisis de atención al cliente
  • Análisis de la lista de materiales
  • Análisis de ventas
  • Análisis en tiempo real
  • Análisis visual
  • Asistencia de código de barras
  • Auditoría
  • Autenticación
  • Autorizaciones basadas en roles
  • Base de datos de clientes
  • Campos personalizables
  • Carro de compra
  • Cartografiado de datos
  • Categorización
  • Categorías personalizables
  • Conciliación de cuentas
  • Control de acceso
  • Control de la producción
  • Conversión PDF
  • Copia de seguridad automática
  • Creación de informes ad hoc
  • Creación de informes de actividad del cliente
  • Creación de informes de ventas
  • Creación de informes en tiempo real
  • Creación de informes personalizables
  • Creación de informes y estadísticas
  • Creación de marca personalizable
  • Datos en tiempo real
  • Desarrollo personalizado
  • Distribución multicanal
  • Etiquetado
  • Etiquetas de envíos
  • Facturación
  • Gestión de adquisiciones
  • Gestión de almacén
  • Gestión de aplicaciones
  • Gestión de canales
  • Gestión de comercio electrónico
  • Gestión de compras
  • Gestión de descuentos
  • Gestión de envíos
  • Gestión de facturas
  • Gestión de flujos de trabajo
  • Gestión de ingresos
  • Gestión de inventario de minoristas
  • Gestión de inventarios
  • Gestión de la comunicación
  • Gestión de la contabilidad
  • Gestión de la disponibilidad
  • Gestión de modelos
  • Gestión de pedidos
  • Gestión de proveedores
  • Gestión de recursos
  • Gestión de stock
  • Gestión de órdenes de compra
  • Gestión multicanal
  • Historial de cliente
  • Importación de datos
  • Importación y exportación de datos
  • Impresión de códigos de barras
  • Impresión de etiquetas
  • Informes de estado
  • Informes de rendimiento
  • Informes de síntesis
  • Integración POS
  • Integración contable
  • Integración de CRM
  • Integración de QuickBooks
  • Integración de aplicaciones
  • Integración de comercio electrónico
  • Integración de tarjeta de crédito
  • Integración de terceros
  • Integración de ventas
  • Inteligencia empresarial
  • Lectura de códigos de barras
  • Modelos personalizables
  • Nomenclaturas
  • Notificaciones automáticas
  • Notificaciones en tiempo real
  • Optimización de inventario
  • Pagos electrónicos
  • Pagos parciales
  • Panel de actividades
  • Pedidos de ventas
  • Planificación de la demanda
  • Previsión de la demanda
  • Procesamiento de lotes
  • Procesamiento de pedidos
  • Procesamiento de tarjetas de crédito
  • Programación automatizada
  • Recepciones
  • Recordatorios
  • Recuento cíclico
  • Registro de auditoría
  • Registro de pedido
  • Reposición de inventario
  • Seguimiento de actividades
  • Seguimiento de entrega
  • Seguimiento de estado
  • Seguimiento de inventario
  • Seguimiento de la producción
  • Seguimiento de pedidos
  • Seguimiento de tareas
  • Seguimiento de ubicación
  • Seguimiento de ventas
  • Sincronización de datos
  • Supervisión en tiempo real
  • Varias cuentas de usuario
  • Varias divisas
  • Varias empresas
  • Varias ubicaciones
  • Varios idiomas
  • Varios países
  • Vistas filtradas

Alternativas

HarmonyPSA

4.5
#1 Alternative to Orderhive
HarmonyPSA respalda todo el ciclo de vida empresarial, desde la generación de clientes potenciales hasta la renovación...

Zoho Inventory

4.5
#2 Alternative to Orderhive
Zoho Inventory agiliza las operaciones para las empresas, lo que les permite gestionar de manera más efectiva su...

QuickBooks Commerce

4.3
#3 Alternative to Orderhive
TradeGecko es un potente software de gestión de inventario y pedidos pensado para marcas multicanal, comercio...

ServiceM8

4.7
#4 Alternative to Orderhive
ServiceM8 es una solución basada en la nube que ayuda a las organizaciones de servicios externos a gestionar su...

Opiniones

Calificación general

4.4 /5
(199)
Relación calidad-precio
4.4/5
Funciones
4.2/5
Facilidad de uso
4.4/5
Asistencia al cliente
4.6/5

Already have Orderhive?

Software buyers need your help! Product reviews help the rest of us make great decisions.

¡Escribe una reseña!
Showing 5 reviews of 199
Moshe B.
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great, just great! Their customer service is much better than other alternatives.

Revisado el 25/3/2018

- Inventory Sync across all marketplaces.
- Saved us money in operating expenses.
- Helped us reach...

- Inventory Sync across all marketplaces.
- Saved us money in operating expenses.
- Helped us reach higher ranks in many marketplaces including eBay and Amazon.
- Allows us to provide better customer service.
- Allows us to work with Drop Shipper with ease.
- Allows us to make better PO (since we know exactly how many products were purchased across all marketplaces).

Puntos a favor

Customer support: They have responded within few hours and was available on the phone / Skype whenever I needed them.

Software: They offer integrations with all the main marketplaces and there isn't any limitation on the number of users. for each marketplace. They have templates for each situation you may encounter as a business such as an invoice, PO and many more.
It's possible to export any information you need, create new orders via their system which is very valuable to manufacturers, as they work with Dealers.

Price: I've checked all their competitors: Skubana, Zentail, SolidCommerce, Sellbrite and more, and I can tell you with complete confidence that at this time, Orderhive offers the best price for the features they provide.

Ease of use: Their system is more advanced than most of their competition. They provide many features so it takes few days to get the hang of it but in return, you have control of everything.

Their only real competition, in my opinion, is Sellbrite but the price difference doesn't justify it.

My overall impression of them is very good and I suggest that if you manage more than two marketplaces and have an issue maintaining inventory count, try them. I'm certain you won't regret it.

Puntos en contra

In my opinion, they are missing a listing tool, better analytics tools, and PO to be a complete package but I'm not complaining since you can solve two of those issues with a little bit of knowledge in Excel.

George C.
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Not perfect, but lightyears ahead of anything else on the market.

Revisado el 21/1/2020

Orderhive has helped us reduce latency in order fulfilment, allowed us to setup automations which...

Orderhive has helped us reduce latency in order fulfilment, allowed us to setup automations which add users automatically to mailing lists in other platforms, and therefore ask for feedback, provide offers etc. It allows us to create invoices automatically, to manage our inventory across multiple platforms, to keep track of customers, to print shipping labels and all paperwork needed on customised forms that we built (The paperwork that can be generated is pretty standard, but all can be customised by you, if it's fairly minor or even i some cases major changes needed. You don't have to pay them for this.) We work much better now and I hope as we integrate more and grow, Orderhive will grow alongside us. Customer service is definately the high point. If I can be polite and say they are very patient, helpful and we are NOT an easy business/customer to fit software to. if they can manage you - you will be fine. Orderhive is not perfect, but it is more perfect than anything else on the market. It's also not the cheapest - but you get what you pay for - a million features, more can be built if you need them - I wouldn't hesitate to recommend Orderhive to anyone, and regularly do. Awesome.

Puntos a favor

Orderhive allows us to integrate almost everything with almost everything. Probably the best feature of Orderhive is the least tangible or measureable: the staff. The customer service I have received has been outstanding thus far. The team are knowledgeable and transparent and will always at least try to help you get to where you need to be. [SENSITIVE CONTENT HIDDEN] is smart and incisive and always goes above and beyond to get you there. I'm not sure when he sleeps, but is always around when you need him. The rest of the team are supportive and available. The automations are our other most liked feature. The ability to set rules based actions, create auto invoices, send emails when something happens, move orders around automatically is great. I genuinely could not find another piece of similar software that will do as much as orderhive does, for the price point that it does it at. It is not perfect by any means, but even in their flaws, they excel: there is, built in, a feedback feature which when opened, will allow you to search for issues highlighted by other users and from there you can see if it is development, planned, executed etc. If something needs doing they listen to users almost constantly and will implement it. It feels like they are building and evolving the platform on almost a daily basis and based on customer feedback, which is awesome.

Puntos en contra

The one downfall of Orderhive is its biggest plus - It's massive. There is no way you will learn it all in a week or even a month. It is so packed with features that it's impossible to know how many ways it will fix workflows or what it can help you with, simply because it is so flexible; this takes time to learn. The demo version is not long enough (2 weeks) and you'll need to pay for the team to set you up ($99). This is a bit catch 22, when you do the demo with demo data, it looks like a fairly standard bit of kit - nice but nothing super special. It's only when you actually get your data in there and start using it that you begin to understand how and why it will help. You need to pay for this though, and i as a demo user, did not want to pay to be set up in a piece of software that by definition I hadn't decided i was using yet. Doing the demo with the team definitely helped and I recommend it to everyone. It's impossible to get an idea of it on your own. The help database is good, lots of videos, but way more depth is needed in articles to understand how features work the way they do. For example, what rules the automations follow. What order they get activated in. If one is triggered and another 2nd later automations instructions conflict with it, what happens. The automations side is new and I feel like they're still building it out though, so probably more articles will come later. The features though are great, and we genuinely couldnt run our business without them.

Usuario verificado
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Be Cautious of Orderhive

Revisado el 17/4/2019

2 weeks ago, I sent an email to our original sales representative, stating that I wished to cancel...

2 weeks ago, I sent an email to our original sales representative, stating that I wished to cancel the project. I had a reply from the CEO of the company, and in that email it confirmed what I had suspected for some time… He stated that “In the last two months, we have upgraded architecture of Orderhive to achieve customisation in the SaaS version. So we can deliver better and much faster than earlier. I am working on your requirement to figure out how we can achieve it in SaaS customisation.”

Orderhive has essentially used the money we have paid them to develop our custom solution to upgrade their own SaaS solution - we have funded some part of the development of their SaaS product that they will ultimately use to sell to other customers.

It is frustrating that they are now refusing to refund our monies, which in reality, is a tiny portion of what we have spent in time and wages on this project. They have a clear refund policy - but usually these only apply when something/anything is actually delivered.

It is absolutely possible that the Orderhive out-of-the-box SaaS solution is a good one. However, I would warn anyone who is looking at the “Plus”/”Enterprise” solution to be extremely cautious of Orderhive. If you do go ahead, do not accept the scope that is sold to you by Orderhive - insist on a custom, detailed scope of works with details about how each feature will work. Insist on progress payments that are payable on delivery of each feature.

Puntos a favor

I can only speak of my experience, as an Orderhive Plus/Enterprise customer. I try to be fair in all my reviews, and this review should only be taken into consideration if you are looking at becoming an Orderhive Plus/Enterprise customer.

Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.

There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.

This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.

The google doc that I created to try to capture the detail of each feature was simply copy and pasted in to the contract document - meaning that if I missed something then it was going to be developed incorrectly. It seemed that there was no attempt whatsoever from Orderhive to truly understand what it was that we required on a deep level.

Puntos en contra

Nonetheless, once we signed the contract, and we paid the deposit, things were underway - and I will admit it did seem promising. Within around 8 weeks Orderhive had set up the staging and production server environments and had completed some very basic functionalities such as adding an additional column to the Kanban order view.

However, once the very basic customisations were completed, things completely stopped. It was tough work from my part to get the Orderhive team together to discuss where the project was at, and why it had stopped. We had a couple discussions about how to get things back on track, but it was at this point that I wondered if Orderhive had just realised some of the complexities that would be involved in our customisations.

It took around 3 more months of exchanges between us for me to formulate a plan in how finish this project - I compromised significantly on the features we originally requested. I actually removed the largest customisation from the project in the hopes it would kick it back in to gear. But it seemed the damage was done - the Orderhive team no longer wanted to work on this project - and instead place their focus on an easier (more profitable) area of their business.

Steve H.
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Powerful automation, great UI, and outstanding support

Revisado el 29/9/2020

Puntos a favor

Orderhive has exceeded our expectations.

It is very fairly priced for the power of the system.

The automations for order processing and purchasing are huge labor savers. You can be quite creative using them to fit your business.

Anytime we get to a point where we can't do something we want, their team takes it seriously and tries to figure out how to help with a different process or even taking the issues to their development team for exploration.

The UI is beautiful compared to competitors. There are some limitations in search, sort and filter of large data sets, but they are working on expanding and strengthening it.

Onboarding takes time if you are migrating from other systems, but they are always present to problem solve. Data flows easily in and out of the system via excel sheets.

Integrations work well and APIs seem reliable.

We are US based. Orderhive is India based. I was worried the time difference would make it difficult to receive quality support, but their support team is quickly available most of the time so it is never a problem.

Highly recommended and I look forward to watching this strong platform get even stronger with its creative and humble corporate culture

Puntos en contra

I would like to see much more pop up contextual help. If I could hover over a help icon next to a field name, I wouldn't need to start a chat. That would save everyone time.

Astrid K.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Amazing on boarding and support, great interface

Revisado el 27/8/2020

It has been a overwhelmingly​ positive experience. I recommend it.

It has been a overwhelmingly​ positive experience. I recommend it.

Puntos a favor

The 1 on 1 support that I received was exceptional​. This made all the difference in getting up and running on this new platform. I like the simplicity of the app. I had used Skubana before and it was so complicated and less visually appealing than Orderhive.

Puntos en contra

The report that I wanted did not exist, but Orderhive went above and beyond to create a custom​ report for me.

Showing 5 reviews of 199 Todas las opiniones

Preguntas frecuentes sobre Orderhive

He aquí algunas preguntas frecuentes sobre Orderhive.

Orderhive ofrece los siguientes planes de precios:

  • A partir de: USD 44.99/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

No tenemos información sobre las características de Orderhive

Los clientes habituales de Orderhive son:

Empresas pequeñas, Empresas Grandes, Administraciones públicas, Sin ánimo de lucro, Trabajadores autónomos, Empresas medianas

Orderhive admite los siguientes idiomas:

Inglés

No tenemos información sobre los dispositivos compatibles con Orderhive

Orderhive se integra con las siguientes aplicaciones:

AfterShip, AuditShipment, BigCommerce, Dropbox Business, FreshBooks, QuickBooks Online, QuickBooks Online Advanced, Shopify, Xero, Zoho CRM

Orderhive ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo, Foro

Categorías relacionadas

See all software categories found for Orderhive.