---
description: Información actualizada sobre Mention. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Mention con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Mention: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Herramientas de marketing en redes sociales](/directory/104/social-media/software) > [Mention](/software/91579/mention)

# Mention

Canonical: https://www.getapp.com.mx/software/91579/mention

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> Mention permite a cualquier persona supervisar lo que se dice sobre ella online y en las redes sociales. Escuchar, sin importar quién esté hablando, es clave para hacer crecer los negocios: ¿cómo si no se puede saber qué piensan las personas y cuáles son sus necesidades?&#10;&#10;Permite supervisar el nombre de una empresa, un competidor o una frase relacionada con el negocio, mostrando lo que dice la gente en tiempo real.
> 
> Veredicto: 288 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 288 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.7/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.5/5 | Basado en las opiniones generales |
| Funciones | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Mention
- **Ubicación**: Paris, Francia
- **Constitución**: 2012

## Contexto comercial

- **Precio inicial**: USD 599.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop)
- **Idiomas admitidos**: español, francés, inglés
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más

## Funciones

- API
- Alertas de correo electrónico
- Análisis de la competencia
- Análisis de sentimientos
- Análisis de tendencias
- Biblioteca de contenidos
- Búsqueda boleana
- Búsqueda/filtro
- Clientes embajadores de marca (Customer advocacy)
- Controles o permisos de acceso
- Creación de informes y estadísticas
- Filtrado por palabras clave
- Gestión de la experiencia del cliente
- Gestión de la reputación
- Gestión de marca
- Gestión de rendimiento social
- Gestión multicanal
- Hashtag Tracking
- IA y aprendizaje automático
- Media Monitoring

## Integraciones (en total: 3)

- Geckoboard
- Slack
- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Herramientas de marketing en redes sociales](https://www.getapp.com.mx/directory/104/social-media/software)

## Categorías relacionadas

- [Herramientas de marketing en redes sociales](https://www.getapp.com.mx/directory/104/social-media/software)
- [Herramientas para gestión de la reputación](https://www.getapp.com.mx/directory/873/reputation-management/software)
- [Software de monitoreo de redes sociales](https://www.getapp.com.mx/directory/1091/social-media-monitoring/software)
- [Software para análisis de redes sociales](https://www.getapp.com.mx/directory/1607/social-media-analytics-tools/software)
- [Software de monitoreo de redes sociales](https://www.getapp.com.mx/directory/3833/social-listening-tools/software)

## Alternativas

1. [YouScan](https://www.getapp.com.mx/software/114583/youscan) — 4.9/5 (109 reviews)
2. [Sprout Social](https://www.getapp.com.mx/software/20453/sprout-social) — 4.4/5 (606 reviews)
3. [facelift](https://www.getapp.com.mx/software/117515/facelift) — 4.4/5 (131 reviews)
4. [Sprinklr](https://www.getapp.com.mx/software/100180/sprinklr) — 4.3/5 (90 reviews)
5. [Meltwater](https://www.getapp.com.mx/software/100643/meltwater) — 4.0/5 (96 reviews)

## Opiniones

### "This is an app that is just as essential as a bank account is to a business." — 5.0/5

> **Marius** | *20 de julio de 2016* | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I do not know what magic crawlers or algorithms they use. But it WORKS and it is accurate. &#13;&#10;Note though that I can not rate their customer support as I have never needed to use it. Yes they are just that good.
> 
> **Puntos en contra**: The free version is limited, but still well worth it for a growing business.
> 
> This is an essential tool in any business of any size that has an online presence and wants to monitor their digital marketing. The best value is in its "early warning" application to lets you manage your online brand reputation.

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### "If you work with Social Media and brand awarness then you need Mention" — 5.0/5

> **Ángel Enrique** | *8 de agosto de 2019* | Investigación | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: This is a must have tool, you can monitor 24/7 what people is saying about your brand. An excellent tool to attend any brand crisis just in the right time
> 
> **Puntos en contra**: Full features may be pretty expensive for small bussiness, still, it worth it
> 
> I have managed all the brand awarness of the companies I've worked for the easiest way.

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### "Great price for low budget / low priority social media tracking and analysis" — 3.0/5

> **Usuario verificado** | *9 de abril de 2018* | Internet | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: The price\! Even a college student could afford to pay for their smaller plans out of pocket. They do a good job returning results for distinct keywords ("Grindr" is uniquely spelled with few other off topic themes, "Apple" would require extra care to differentiate between the computer company and the fruit) with some support for more advanced / complex boolean queries. Analytics engine is basic but very good for the price
> 
> **Puntos en contra**: You get what you pay for\! While there is a huge need to fill for low cost / low priority social media analysis, this is not the tool for anyone with a serious business need to access / analyze this data although it could be a good starting point for testing purposes, even for large-brand employees. Expect some incompleteness in the data they return, below market analytical horsepower and lingering hunger to dive deeper, most likely with a new vendor.
> 
> Low cost access to social content by keyword search

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### "I must have for any brand" — 5.0/5

> **Sam** | *9 de julio de 2015* | Internet
> 
> **Puntos a favor**: Allows you see all mentions of your brand, or any other keywords or phrases that you want to track&#13;&#10;Great value for money&#13;&#10;Easy to filter mentions to focus on one channel at a time&#13;&#10;Shows each mention as it appears on the referring page
> 
> Mention is a tool that I use every day - it's one of the first things that I open. It allows me to track any mention of my brand, so that I can respond accordingly and be aware of everything that's being said about my brand, good or bad. Each mention in the list is given a score as well as a flagging system to help me prioritise which ones require speedy attention. I get regular notifications when new mentions come in, so I never miss a thing\!&#13;&#10;&#13;&#10;The tool also allows me to mark any mentions that I want to mark as irrelevant or block completely, and the filter can be great when you want to focus on a single channel, such as Twitter.&#13;&#10;&#13;&#10;Mention is great value for money, and while there are other tools out there that provide a similar service, I find Mention to be the best that I've tried\!

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### "Understand your audience perception" — 5.0/5

> **Soumya Ranjan** | *6 de junio de 2021* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: It helps you listen to your audience perception through social listening.&#10;&#10;Its a cloud based solution so no issue of installing, maintaining server
> 
> **Puntos en contra**: I didn't come across any disadvantage of it yet

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