NetSuite

NetSuite

Paquete de gestión empresarial y ERP en la nube

4.2/5 (471 opiniones)

Información general sobre NetSuite

NetSuite es el paquete de software de gestión empresarial en la nube líder en el mundo, creado específicamente para las necesidades de las empresas medianas y con un fuerte crecimiento. NetSuite ayuda a automatizar operaciones, simplificar procesos, disminuir costes y complejidad de TI y mejorar la visibilidad en tiempo real en toda la empresa al proporcionar un software completo basado en la web para todos los procesos empresariales centrales, incluyendo contabilidad/planificación de recursos empresariales (ERP, por sus siglas en inglés), gestión de inventarios, gestión de relaciones con los clientes (CRM, por sus siglas en inglés), automatización de servicios profesionales (PSA, por sus siglas en inglés) y comercio electrónico.

NetSuite es la solución ERP en la nube más implementada del mundo, utilizada por más de 40 000 organizaciones en más de 160 países. NetSuite ERP ofrece una solución moderna y escalable para ejecutar todas las operaciones de back-office y procesos empresariales financieros clave en la nube. Desde capacidades integrales de administración financiera, incluidas soluciones sofisticadas de gestión de ingresos y facturación, hasta soluciones de inventario, cadena de suministro y gestión de almacenes, NetSuite capacita a empresas de todos los tamaños y todos los sectores de cualquier parte del mundo para desatar la innovación y el crecimiento. La inteligencia comercial incorporada con creación de informes y analíticas en tiempo real equipa a las organizaciones con una única versión de la verdad e inicia una toma de decisiones mejor y más rápida.

Miles de organizaciones de diversos sectores utilizan la solución de gestión financiera de NetSuite para administrar sus necesidades de contabilidad. Este software acelera la liquidación financiera, proporciona una gestión sólida de los gastos, ofrece una gestión de ingresos optimizada y auditable y garantiza una visibilidad completa en tiempo real del rendimiento financiero de la empresa.

Precio

A partir de
USD 499.00/mes
Opciones de precios
Prueba gratis
Suscripción
Relación calidad-precio

Dispositivos

Tamaño de la empresa

P
M
G

Disponible en los países siguientes

Asia, Australia, Canadá, China, Europa y otros 5, Alemania, Japón, Latinoamérica, África y Oriente Medio, Reino Unido

Idiomas admitidos

Chino (simplificado), Chino (tradicional), Danés, Neerlandés, Inglés y otros 12, Francés, Alemán, Indonesio, Italiano, Japonés, Coreano, Portugués, Ruso, Español, Sueco, Taiwanés, Tailandés

Reseñas de NetSuite

Calificación general
4.2/5
82% reseñas positivas
195
Excelente
193
Muy bien
66
Media
9
Mediocre
8
Horrible
Adeoye A.
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Great Cloud Based System

Software usado A diario durante Más de dos años
Revisado el 29/8/2019
Fuente de la reseña: Capterra

It just made everything faster and more efficient. Purchase Orders, Invoices, reports could all be done electronically and without much effort. There was a system log to hold people accountable. Anything late, altered, changed, etc could be seen and noted(date, person, and time down to the second). Departments no longer had to wait for a meeting to know their budgets. They could log in and see the numbers in real time. The customer service team always responded fast and helped me with the problems I had. We could also store invoices and check copies onto their secured server. So basically this helped the office become more efficient while going green.

Puntos a favor

That it is cloud based. This helped me solve a lot of problems when I was not physically in my office. If I was sick, on vacation, or away from the office at night I could still answer questions. I didn't need to drive in and log into the software that was on the company server.

Puntos en contra

There is a lot to the system. While it can most likely do everything you need it to, there is also a learning curb that comes with it. Some of it can be self taught, while others can be covered via a youtube video. For other issues you need help on you would need to contact the customer service team. So basically the thing I liked least was that there is so much that sometimes it is hard to find what you need.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
Usuario verificado
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NetSuite - Great ERP for mid-size/private companies

Software usado A diario durante Más de un año
Revisado el 6/3/2019
Fuente de la reseña: Capterra

NetSuite is great overall. We have reliable numbers and the ability to create a search or report to facilitate data analysis. We have been able to automate a lot of processes (expenses, amortization, sales tax) and the interface is generally user-friendly.

Puntos a favor

NetSuite is scalable. I've used NetSuite at a company that was doing $200M+ in revenue and a company that is at $60M in revenue. I also really enjoy that NetSuite can be almost completely customized to your industry and business. NetSuite provides for a lot of automation of processes that Quickbooks cannot handle. It is also a better source of record-keeping as everything is somewhat seamlessly connected.

The batch upload of journal entries/transactions and upload in general is extremely useful and saves so much time.

My previous company used the Fixed Asset Module which was great for record keeping and for systematically recording amortization on a monthly basis. This was also extremely useful to ensure that our policy was uploaded as the amortization rule set, reducing errors in the amount of amortization per asset. The ability to report on the total assets and have their history in one spot proved useful for our audit.

Currently, we are implementing rules for 606 and the multi-book and ARM add-ons have proven very useful for our reporting purposes. I really enjoy NetSuite's use of rules for transactions as they can vary from company to company and item sku to item sku.

I love the saved search function too! So much flexibility for creating reports helps us create reports for month-end reconciliation purposes.

Puntos en contra

SuiteAnswers has a terrible algorithm for their search bar. The system is also not as intuitive as others since the actual home screen itself is customized by role. We have also run into the need for an consultant/more technical administrator to provide working scripts for some of our reporting. People with NetSuite should not expect the system to do everything perfectly, sadly the call center is far less helpful than the US-based consultants at NetSuite. However, you can always escalate to your sales rep.

Our solution is hosted and at times runs slower than I would prefer. I wonder if there is a way to increase the speed at which we can click through multiple cells or post a large amount of journal entries.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

8.0/10
Usuario verificado
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After you climb a steep learning curve, NetSuite is incredibly powerful.

Software usado A diario durante Más de dos años
Revisado el 9/1/2018
Fuente de la reseña: Capterra

We were able to have a single source of truth for our customer, vendor lists, for inventory, and for financials. Once our system was implemented, gaps analyzed and filled, and users trained, NetSuite has been an effective platform for our business.

Puntos a favor

NetSuite is an extremely powerful and inclusive package of applications that are extremely well-integrated.

For SMBs who've outgrown Quickbooks or other "smaller" accounting packages, it's a major improvement.

For manufacturing concerns looking to gain more traction and control over their processes, it is far beyond what lower-priced ERP systems provide. Again, it us a major improvement.

NetSuite is extremely extensible through external interfaces, 3rd party add-ons, internal scripting and through customizations.

Implemented correctly, it is relatively fast, and with its browser-based interface, there are no client issues and never any need for IT to upgrade a client version on every workstation because a new feature-set has been implemented.

It's CRM is adequate, useful, and given NetSuite's signature internal integration, it is easy to implement an effective lead-to-cash system.

The ecosystem also has multiple vendors who sell integration services, for example, there are a number of SalesForce to Netsuite integration partners who can (relatively) quickly connect the two systems. On the backside, the same is true of many popular shipping, warehouse management and other packages. Or, you can roll your own JSON connectivity.

Puntos en contra

NetSuite is not easily deployed, and requires expertise to get things mostly right the first time. They address this in their ecosystem by encouraging customers to work with NetSuite partners -- VAR firms that have undergone certifications -- to deploy the system.

There is a steep learning curve, even for system analysts familiar with other ERP, CRM and web commerce platforms.

There is a saying in the NetSuite community that is very true: "you can do anything with NetSuite, but it is going to cost you." Those costs may be development hours for internal developers, fees paid to partners, license costs for addons and integrations, etc. etc. Count on it with any major NS effort.

NetSuite is usually quite reliable, but it can and will "get slow" from time to time, and there are infrequent outages that can last a few minutes to an hour or more. These never come at a good time (is there ever a good time?) and getting information regarding status of repairs can be frustrating.

Free advice: vett your NetSuite partner carefully, and make sure that they can and will provide effective ongoing support. Some firms are better than others at this, and it is a good question to ask references before you hire anyone.

Plan on your implementation taking longer than you expect. This is true with most ERP implementations, NetSuite included.

Support from the company itself can be an exercise in frustration, but persistence and insistence can really help.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

8.0/10
Martin K.
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a NetSuite view from the perspective of a user and partner

Software usado A diario durante Más de dos años
Revisado el 7/11/2017
Fuente de la reseña: GetApp

Puntos a favor

multi anything:

- multi tennancy
- multi currency
- multi language

absolute flexibilty / release secure customisation

ALL in ONE product for ALL industries *** real/public CLOUD

- Accounting
- financials
- controlling
- reporting
- KPIs
Billing
- recurring billing
Payments
- SEPA
- bank reconciliation
- credit card statement import
- ERP
- LEAD to CASH process
- PROCUREMENT to PAY process
- inventory
Project management
eCommerce

ALL RELEASE SECURE
- 2 x major release changes per year
- since ~20 years
- for 15000 "logos" = 40000+ clients

HUNDREDS of PARTNERS worldwide

Customer does not need a special expertise to use NetSuite. An internal NetSuite admin can be trained - she/he needs to have some ERP-economical background through - sure.

interface / API / development plattform "in the cloud"

Whatever is not fully included so far can be "attached" e.g.

global HR
- no ERP with accounting on earth has an HR product fully integrated that can cover the same amount of counties as expected from the accounting side of view. Too many regulations.

same with PAYROLE

and BI
- the BI requirements are too diversified that 1 product can cover all. Eithger the internal NetSuite tools will do the job or you attach whatever suits best

and eCommerce
- NetSuite has kind of a "simple" webshop and a SUPER DUPER webshop named SCA = SuiteCommerce Advance that can do everything you need.

Rule of thumb with pricing: probably a 5th to a 10th of the price of DEMANDWARE or HYBRIS but INCLUDING webdesign AND fully integrated REAL TIME solution

Puntos en contra

Maybe performance - does not apply in all countries and is very dependant on the amount of individual scripting/programming in the individual system. This can be monitored and maintenanced but still needs to be done.

Not as "chique" as "best of bread" solutions

The overall ERP problem: make users in their various roles aware of all the options they have ... in most case an internal problem which of course refelcts to supporting professional providersevice

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
Usuario verificado
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Full Featured Cloud Based Solution

Revisado el 25/2/2016
Fuente de la reseña: GetApp

Our company performed a lengthy evaluation of ERP solutions to move to in order to enhance our capabilities and support our expanding business. NetSuite offered the most robust cloud solution at the lowest price (best value solution). We are an import/export wholesale distributor with the need for multi-company, multi-currency capabilities. We have five separate legal entities with three primary operating entities and use public warehousing (more than 15 locations), so being able to report on an individual and consolidated basis was essential. Despite these needs, we are a small company in terms of employees (less than 25). NetSuite's OneWorld product was key to meeting our needs and as a cloud based solution we can maintain with limited staff. As the Controller I am the main administrator of our NetSuite solution, with no IT staff. NetSuite has delivered on their promise, providing a robust solution that provides a full-featured dashboard to monitor key performance indicators, easy secure access from anywhere, mobile capabilities, robust reporting capabilities and very customizable to meet business needs.

Puntos a favor

Easy to use.
Can be set-up and running in a short time-frame (90 to 120 days).
Good, proven implementation method that essentially is done with remote support via web-ex sessions.
Full featured dashboard with short-cuts
Email alerts to keep you informed of key data changes or approvals needed
Web storefront
Very easy to customize or configure to meet your business needs
Robust reporting
Easy navigation with short-cuts and global (Google) type search capabilities for finding transactions, communications, customer, vendor or employee records.
Always updated to latest version (version updates twice year)
Can fully support with no IT staff, making use of NetSuite support as needed, however, most questions and issues can be resolved by using NetSuite's SuiteAnswers self-service solution area and extensive online help that is part of the ERP system.
Great online training tools

Puntos en contra

Support is responsive, but depending on level of support purchased can take awhile to get answers and issues resolved. We have Silver Support which is limited to submitting cases on-line and waiting for NetSuite support to respond by email or call. NetSuite does assign an Account Manager who can be contacted by phone anytime to help expedite support issues as needed.
Complex system that is very configurable to meet your needs, but this creates a lot of noise as there are many things you may not need or use, making the software somewhat confusing and cumbersome to use at times.
Must have good internet connection and bandwidth to ensure good performance. Uptime is high (99.8%), but when not working all you can do is monitor and wait for NetSuite to fix issues. Longest downtime we've had is 45 minutes.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Precios de NetSuite

A partir de
USD 499.00/mes
Opciones de precios
Prueba gratis
Suscripción
Relación calidad-precio

Funciones de NetSuite

  • API
  • Datos en tiempo real
  • Gestión de facturas
  • Gestión de flujos de trabajo
  • Gestión de inventarios
  • Gestión de la conformidad
  • Importación y exportación de datos
  • Panel de actividades
  • Registro de auditoría
  • Seguimiento de inventario

  • Almacenamiento de documentos
  • Auditoría
  • Campos personalizables
  • Creación de informes en tiempo real
  • Creación de informes personalizables
  • Creación de informes y estadísticas
  • Integración de terceros
  • Notificaciones automáticas
  • Seguimiento de actividades
  • Supervisión

Categorías

Plataformas de comercio electrónico Programas de control de stock Herramientas de análisis BI Herramientas BI Software para finanzas y contabilidad Software de gestión de operaciones Software de venta al por menor y servicio al cliente Software para ong Programas de gestión de clientes Software para puntos de venta retail Software para comercios minoristas Software de gestión de almacenes Programas de contabilidad Programas de cuentas por pagar Programas de cuentas por cobrar Software para gestión del rendimiento empresarial Software de compras Programas para hacer informes Software para paquetes de aplicaciones Herramientas de colaboración Software ERP Software de inventario Software de gestión de proyectos Herramientas de planificación y gestión de proyectos Software de gestión de la cadena de suministro Software para servicios profesionales Software para otras industrias Herramientas de colaboración de proyectos Software de gestión empresarial Sistemas de gestión de pedidos Software de gestión visual de proyectos Software para ong Software para administración de recursos Software CRM Programas de automatización de servicios profesionales Software para consultoras Software para distribuidora Software de webs ecommerce Software para ingeniería y fabricación Software de control de inventarios Software para MRP (Planificación de materiales) Software de logística Software para transporte y logística Software de gestión de proveedores Herramientas de gestión financiera Software de gestión de ingresos Software de planificación de la producción Software de contabilidad para asociaciones sin ánimo de lucro Programas para hacer presupuestos

Preguntas frecuentes sobre NetSuite

He aquí algunas preguntas frecuentes sobre NetSuite.

P. ¿Qué tipo de planes de precios ofrece NetSuite?

NetSuite ofrece los siguientes planes de precios:

A partir de: USD 499.00/mes

Modelo de precios: Suscripción

Prueba gratis: No disponible

P. ¿Cuáles son las características principales de NetSuite?

No tenemos información sobre las características de NetSuite

P. ¿Quiénes son los usuarios habituales de NetSuite?

Los clientes habituales de NetSuite son:

Empresas Grandes, Empresas medianas, Empresas pequeñas

P. ¿Qué idiomas admite NetSuite?

NetSuite admite los siguientes idiomas:

Chino (simplificado), Chino (tradicional), Danés, Neerlandés, Inglés, Francés, Alemán, Indonesio, Italiano, Japonés, Coreano, Portugués, Ruso, Español, Sueco, Taiwanés, Tailandés

P. ¿Qué tipo de planes de precios ofrece NetSuite?

NetSuite cuenta con los siguientes planes de precios:

Suscripción

P. ¿NetSuite es compatible con dispositivos móviles?

NetSuite admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra NetSuite?

NetSuite se integra con las siguientes aplicaciones:

BambooHR, Bill.com, Daptiv PPM, EasyEvent, InterWeave Quickbooks Integration, InterWeave Salesforce.com integration with Quickbooks, InterWeave Smart Payment Gateway, InterWeave SugarCRM integration with Quickbooks, InterWeave eMail Gateway, SnapLogic

P. ¿Qué tipo de asistencia ofrece NetSuite?

NetSuite ofrece las siguientes opciones de asistencia:

Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo