TrackSmart Attendance

Software de tiempo y asistencia online para pequeñas empresas.

4.2 /5 (174 opiniones) ¡Escribe una reseña!

Información general sobre TrackSmart Attendance

¿Qué es TrackSmart Attendance?

TrackSmart es una solución de seguimiento de la asistencia de empleados de última generación. Esta solución basada en la nube permite a gerentes, propietarios y profesionales de recursos humanos acceder en cualquier momento y lugar. Las pequeñas empresas usan la aplicación online para supervisar la asistencia de los empleados, generar hojas de horas semanales y aprobar solicitudes de vacaciones de los empleados. TrackSmart facilita el trabajo administrativo y garantiza registros de asistencia precisos.

Información general sobre TrackSmart Attendance

Precio

A partir de
USD 21.95/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de TrackSmart Attendance

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Canadá, Estados Unidos
Idiomas admitidos
Inglés

Capturas de pantalla

Captura de pantalla de TrackSmart Attendance: Dashboard
Captura de pantalla de TrackSmart Attendance: Dashboard Captura de pantalla de TrackSmart Attendance: Employee Self-Service Features Captura de pantalla de TrackSmart Attendance: Easy Calendar Tracking Captura de pantalla de TrackSmart Attendance: Paperless Peronnel Records

Opiniones de TrackSmart Attendance

Opiniones de TrackSmart Attendance

Calificación general
4.2
/
5
Excelente
73

Muy bien
78

Normal
19

Pobre
1

Malo
3

Relación calidad-precio
4.3
Funciones
4
Facilidad de uso
4.4
Asistencia al cliente
4.2
87% Un ha recomendado esta aplicación
Ben M.

Very simple to use and a great way to track approvals for time off


Traducir con Google
Miriam C.

An HR Solution for Timesheets and Time Tracking!

I tested TrackSmart for about a year before selecting it from among several others as our HR solution. It was the most fitting to our needs, our users didn't need any formal training in order to be able to use it, the price was within our budget, and we were finally able to do away with unsigned, handwritten timesheets. As a bonus, timesheets would now follow a proper review and approval process, and there is even a free downloadable app for users to be able to complete timesheets and request time off.

However, TrackSmart still has much room to grow, as many items we've been requiring of our ideal HR solution are still missing here. In particular, I have requested a field in each user's time bank to show how many vacation/sick/PTO/etc. they have for the year in total, as the program will only show you what you have accrued/available and what has been used, but no total of how much you will accrue for the year as a whole. It also does not automatically calculate California daily overtime, so our California timesheets must be manually calculated each week. Would also love to have a section on each user's dashboard for links to external websites and where documents may be uploaded to be shared with users upon login. The great thing is, through communication with TrackSmart's customer support team, they have been responsive in listening to their users and implementing changes as they are made aware of user needs.

All in all, with what TrackSmart currently delivers, and the promise of more great features to come, I am super pleased with the application and look forward to the future of our HR needs becoming easier to manage and track. Thanks!


Traducir con Google
Jocelyn K.

Convenient and affordable, but unreliable

The first couple of years this worked well, which was great since it's considerably less costly than most systems. However, during the past year an update was made to their system, and several times since, there have been random changes made to the numbers of hours that had been entered. The first time this happened, I thought I had done something. But the second time it happened, I started browsing their Help section, and there was a section saying that this had occurred due to an upgrade they'd done. I give their customer support 2 stars because I think this should have been sent out as an announcement as soon as it happened, rather than keeping this info buried in their help section. Also, the last (third time) this happened, when I contacted their support, I was told the problem had been "all fixed," when of course it had not. We are a small nonprofit so probably cannot afford a different system. Hopefully, they can at some point resolve this bug in their system. If they do, I would recommend the system as efficient and cost-effective. In the meantime, luckily, I always make sure figures in the system are accurate and make a hard copy a couple of days prior to the new year and a couple of days after so I have something solid to check against when these system errors arise.


Traducir con Google
Sean G.

Great product... could use some improvements

I've loved the TrackSmart product since incorporating into our business. However, the one thing the product is lacking is real-time (database) synchronization with Outlook Calendars. Because we use Outlook so heavily in regards to the different calendars we utilized from an organization standpoint, it would be nice if our TrackSmart attendance data would sync with Outlook in this regard. For example, one of the calendars we use in-house is a field operations calendar. Because there are so many people in the mix when scheduling/planning field operations, the one thing that's always missed is to see who is on vacation. What we have to do is have a separate "vacation" calendar within Outlook so people can overlay this with the field ops calendar so they don't schedule someone who is on vacation. This works, except for when someone forgets to put someone or themselves on the vacation calendar. With TrackSmart being centrally managed, it would be real nice if the attendance data entered into it would sync with our vacation calendar so they match. This would result in us not having those "uh-oh" moments because data was entered into one but not the other... it happens. If you guys could figure this out, you would have a 5-star rating across the board.


Traducir con Google
Jenny B.

We use TrackSmart to manage our employees time off.

I love that I don't have to manually keep track of our employees' time off. It's easy to make calculation errors when doing it by hand. It's also a great tracking tool because it allows us to see which day an employee submitted a request for time off.


Traducir con Google
Ben M.
Sector: Internet
Tamaño de la empresa: 13-50 empleados
Traducir a español

Very simple to use and a great way to track approvals for time off

Software usado Semanalmente durante Más de dos años
Revisado el 31/3/2018
Fuente de la reseña: GetApp

Puntos a favor

Simple interface, an end user really only needs to use a single screen with a basic form on it which creates a new request. On the same screen, you can see your existing requests and whether they're approved or not. The ability to notify another email address about time off requests is handy (for a spouse for instance).

Puntos en contra

The feature set is basic (though this may be all that most people need). The interface is functional, but not very pretty.

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación: 8.0/10

Miriam C.
Sector: Recursos Humanos
Tamaño de la empresa: 51-200 empleados
Traducir a español

An HR Solution for Timesheets and Time Tracking!

Software usado A diario durante Más de un año
Revisado el 2/12/2016
Fuente de la reseña: Capterra

I tested TrackSmart for about a year before selecting it from among several others as our HR solution. It was the most fitting to our needs, our users didn't need any formal training in order to be able to use it, the price was within our budget, and we were finally able to do away with unsigned, handwritten timesheets. As a bonus, timesheets would now follow a proper review and approval process, and there is even a free downloadable app for users to be able to complete timesheets and request time off.

However, TrackSmart still has much room to grow, as many items we've been requiring of our ideal HR solution are still missing here. In particular, I have requested a field in each user's time bank to show how many vacation/sick/PTO/etc. they have for the year in total, as the program will only show you what you have accrued/available and what has been used, but no total of how much you will accrue for the year as a whole. It also does not automatically calculate California daily overtime, so our California timesheets must be manually calculated each week. Would also love to have a section on each user's dashboard for links to external websites and where documents may be uploaded to be shared with users upon login. The great thing is, through communication with TrackSmart's customer support team, they have been responsive in listening to their users and implementing changes as they are made aware of user needs.

All in all, with what TrackSmart currently delivers, and the promise of more great features to come, I am super pleased with the application and look forward to the future of our HR needs becoming easier to manage and track. Thanks!

Puntos a favor

Timesheet approval, detailed setup of time banks (PTO, Vacation, Sick, etc.), calendar option on the dashboard.

Puntos en contra

1 - Does not calculate daily overtime for California timesheets.
2 - No way of knowing how many Vacation/sick/PTO/etc. days in total you are allowed to receive for the year (only able to view what has been accrued/available and what has been used).
3 - Timesheets may only be saved/printed individually, not as a group.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Jocelyn K.
Sector: Gestión de organizaciones sin ánimo de lucro
Tamaño de la empresa: 13-50 empleados
Traducir a español

Convenient and affordable, but unreliable

Software usado A diario durante Más de dos años
Revisado el 2/12/2016
Fuente de la reseña: Capterra

The first couple of years this worked well, which was great since it's considerably less costly than most systems. However, during the past year an update was made to their system, and several times since, there have been random changes made to the numbers of hours that had been entered. The first time this happened, I thought I had done something. But the second time it happened, I started browsing their Help section, and there was a section saying that this had occurred due to an upgrade they'd done. I give their customer support 2 stars because I think this should have been sent out as an announcement as soon as it happened, rather than keeping this info buried in their help section. Also, the last (third time) this happened, when I contacted their support, I was told the problem had been "all fixed," when of course it had not. We are a small nonprofit so probably cannot afford a different system. Hopefully, they can at some point resolve this bug in their system. If they do, I would recommend the system as efficient and cost-effective. In the meantime, luckily, I always make sure figures in the system are accurate and make a hard copy a couple of days prior to the new year and a couple of days after so I have something solid to check against when these system errors arise.

Puntos a favor

It's easy to enter information and generate reports for a cost-effective fee compared to other systems.

Puntos en contra

It has been very unreliable due to a bug in the system which periodically causes it to arbitrarily change the number of hours that had been entered.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 4.0/10

Sean G.
Sector: Arquitectura y planificación
Tamaño de la empresa: 13-50 empleados
Traducir a español

Great product... could use some improvements

Software usado A diario durante Más de dos años
Revisado el 14/12/2016
Fuente de la reseña: Capterra

I've loved the TrackSmart product since incorporating into our business. However, the one thing the product is lacking is real-time (database) synchronization with Outlook Calendars. Because we use Outlook so heavily in regards to the different calendars we utilized from an organization standpoint, it would be nice if our TrackSmart attendance data would sync with Outlook in this regard. For example, one of the calendars we use in-house is a field operations calendar. Because there are so many people in the mix when scheduling/planning field operations, the one thing that's always missed is to see who is on vacation. What we have to do is have a separate "vacation" calendar within Outlook so people can overlay this with the field ops calendar so they don't schedule someone who is on vacation. This works, except for when someone forgets to put someone or themselves on the vacation calendar. With TrackSmart being centrally managed, it would be real nice if the attendance data entered into it would sync with our vacation calendar so they match. This would result in us not having those "uh-oh" moments because data was entered into one but not the other... it happens. If you guys could figure this out, you would have a 5-star rating across the board.

Puntos a favor

Ease of use and overall look & feel of website/product. Flexible pricing plans.

Puntos en contra

No Outlook sync feature so in-house calendars match what is on TrackSmart.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Jenny B.
Sector: Servicios financieros
Tamaño de la empresa: 13-50 empleados
Traducir a español

We use TrackSmart to manage our employees time off.

Software usado A diario durante Más de dos años
Revisado el 5/12/2017
Fuente de la reseña: Capterra

I love that I don't have to manually keep track of our employees' time off. It's easy to make calculation errors when doing it by hand. It's also a great tracking tool because it allows us to see which day an employee submitted a request for time off.

Puntos a favor

It's very easy to use. Our employees can look at the calendar to see what days are available to take since we can only have one person per department gone at one time. The reports are very helpful as well.

Puntos en contra

The program doesn't link with Outlook so when I approve someone's time off, I have to go to the Executive's calendar and put it there as well. It would be great if they would link. The other problem is that the employees can only see that another employee's name is on a date, not if they're taking the whole day or just two hours for a doctors appointment.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Recomendación de usuario
8.4/10
Basado en 174 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de TrackSmart Attendance

Precios de TrackSmart Attendance

A partir de
USD 21.95/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.3/5
Basado en 174 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de TrackSmart Attendance

Funciones de TrackSmart Attendance

API
Base de datos de empleados
Contratación de empleados
Creación de informes en tiempo real
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Gestión de empleados
Gestión de selección de personal
Gestión del rendimiento
Importación y exportación de datos
Integración de terceros
Notificaciones automáticas
Panel de actividades
Portal de autoservicio
Portal de empleados
Portal para empleados
Recordatorios
Seguimiento de actividades
Seguimiento de candidatos
Funciones
4/5
Basado en 174 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre TrackSmart Attendance

Preguntas frecuentes sobre TrackSmart Attendance

He aquí algunas preguntas frecuentes sobre TrackSmart Attendance.

P. ¿Qué tipo de planes de precios ofrece TrackSmart Attendance?

TrackSmart Attendance ofrece los siguientes planes de precios:

A partir de: USD 21.95/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de TrackSmart Attendance?

No tenemos información sobre las características de TrackSmart Attendance

P. ¿Quiénes son los usuarios habituales de TrackSmart Attendance?

Los clientes habituales de TrackSmart Attendance son:

Empresas medianas, Sin ánimo de lucro, Administraciones públicas, Empresas pequeñas

P. ¿Qué idiomas admite TrackSmart Attendance?

TrackSmart Attendance admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece TrackSmart Attendance?

TrackSmart Attendance cuenta con los siguientes planes de precios:

Suscripción

P. ¿TrackSmart Attendance es compatible con dispositivos móviles?

TrackSmart Attendance admite los siguientes dispositivos:

Android, iPhone

P. ¿Con qué otras aplicaciones se integra TrackSmart Attendance?

No tenemos información sobre los tipos de integración de TrackSmart Attendance

P. ¿Qué tipo de asistencia ofrece TrackSmart Attendance?

TrackSmart Attendance ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo