Sobre ClubExpress

El sistema incluye herramientas de capacitación y documentación sin precedentes, como manuales completos para administradores y usuarios, un sistema de ayuda en línea de acuerdo con el contexto para cada pantalla y casi 50 videotutoriales.

¡Y las tarifas incluyen asistencia gratuita ilimitada para administradores y miembros! Si los miembros tienen problemas para iniciar sesión, registrarse para un evento, renovar su membresía, realizar un pago, actualizar su perfil, etc., pueden llamar a la empresa y se les brindará ayuda.

Precios desde:

USD 24.00/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a ClubExpress

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Australia, Canadá, Reino Unido, Irlanda, Nueva Zelanda, Estados Unidos

Idiomas admitidos

inglés

Precios desde:

USD 24.00/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a ClubExpress

Imágenes

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Funciones

Funcionalidades totales de ClubExpress: 88

  • API
  • Acceso móvil
  • Alertas de correo electrónico
  • Alertas y notificaciones
  • Almacenamiento de documentos
  • Arrastrar y soltar
  • Atributos definidos por el usuario
  • Base de datos de clientes
  • Base de datos de contactos
  • Base de datos de miembros
  • Base de datos integrada
  • Biblioteca de contenidos
  • Biblioteca de imágenes
  • Biblioteca de preguntas
  • Búsqueda/filtro
  • Calendario de eventos
  • Campos personalizables
  • Captura de firma a través de dispositivos móviles
  • Carro de compra
  • Chat y mensajería
  • Comunidades de miembros
  • Conexión segura
  • Conformidad con la PCI
  • Controles o permisos de acceso
  • Creación de informes ad hoc
  • Creación de informes y estadísticas
  • Creación de paneles de comunicaciones
  • Cuentas de miembros
  • Desarrollo personalizado
  • Desembolso de pagos
  • Directorio de miembros
  • Distribución de correo electrónico
  • Editor de texto enriquecido
  • Encuestas y comentarios
  • Formularios personalizables
  • Foros en línea
  • Gestión de aplicaciones
  • Gestión de capítulos
  • Gestión de comentarios
  • Gestión de comercio electrónico
  • Gestión de comités
  • Gestión de contactos
  • Gestión de contraseñas
  • Gestión de cotizaciones
  • Gestión de documentos
  • Gestión de elecciones
  • Gestión de eventos
  • Gestión de expedientes
  • Gestión de facturas
  • Gestión de la lista de correo
  • Gestión de la recaudación de fondos
  • Gestión de membresías
  • Gestión de newsletters
  • Gestión de páginas web
  • Gestión de recibos
  • Gestión de recursos
  • Gestión de tarjetas de crédito
  • Gestión de usuarios
  • Gestión financiera
  • Historial de transacciones
  • Importación y exportación de datos
  • Informes personalizables
  • Inscripciones/incoporacionesr
  • Integración contable
  • Integración de QuickBooks
  • Integración de redes sociales
  • Marketing por correo electrónico
  • Membresías familiares
  • Modelos personalizables
  • Pagos electrónicos
  • Pagos parciales
  • Panel de actividades
  • Perfiles de usuario
  • Personalización
  • Personalización
  • Plantillas de correo electrónico
  • Portal de miembros
  • Preguntas personalizables
  • Procesamiento de pagos
  • Procesamiento de tarjetas de crédito
  • Programación de eventos
  • Renovación de inscripciones
  • Seguridad SSL
  • Sondeos/Votaciones
  • Supervisión de transacciones
  • Tablero de ofertas de empleo
  • Tipos de miembros
  • Uso compartido de archivos

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Opiniones

Calificación general

4.3 /5
(465)
Relación calidad-precio
4.4/5
Funciones
4/5
Facilidad de uso
3.7/5
Asistencia al cliente
4.6/5

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Mostrando 5 opiniones de 465
Martin S.
Calificación general
  • Sector: Organización cívica y social
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Solid service offering and very good value

Revisado el 16/1/2020

We needed a product/service that handled membership operations (dues, renewals, info updates,...

We needed a product/service that handled membership operations (dues, renewals, info updates, mailings) without depending on continuous availability of a "computer-techie" volunteer or a paid IT support contractor. ClubExpress meets this core requirement very reliably at quite reasonable no-contract monthly fee based on active membership. The integrated Website functionality lets us have an on-line secure repository for our documents accessible by all or various subsets of membership. Included telephone and email support from ClubExpress is responsive and available to any member (not just a few admins.) Overall we are quite satisfied with the service and consider it very well worth the fees.

Puntos a favor

Completely Cloud-based
Most functions menu-driven and accessible without requiring "superuser" access or professional technology expertise
Access-controls to support Members-only information/functions, driven by Membership database
Includes basically unlimited SMTP (email sending) for membership bulk mailing
"Ahead of the curve" on compliance with privacy protections
High reliability

Puntos en contra

Component "building blocks" don't fit perfectly with the usage patterns of our (local civic) organization
Limited site-performance data collection or analytics built in
Editing function (for generating emailings, news articles, etc) is a little complex for completely non-technical users, and a little rough.

Toni K.
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Anxious to Get Started

Revisado el 31/1/2020

We believe we've made the right decision with our switch to ClubExpress and that they will provide...

We believe we've made the right decision with our switch to ClubExpress and that they will provide the support needed for our nonprofit to sustain and grow. Presently we are behind schedule for completing the set up, so we are anxious to finish and get to work.

Puntos a favor

ClubExpress appears to be the prefect solution for our nonprofit art organization as an affordable integrated member management program with the added web-based features we desired (directory, calendar, storefront, photo albums, custom video page). We appreciate the available tutorials and webinars. Our set up is not yet complete, so we are not presently fully operational, but we anticipate that our first impressions will soon proven correct.

Puntos en contra

We're behind schedule on completing our set up for various reasons, but from what we have been able to learn and accomplish so far, we found some of our biggest challenges in the areas related to edit windows with what we perceive as inconsistencies with tools and formats (i.e., we can't add a linked button to the homepage but we can accomplish this task in a news article). We're used to the ease of "drag and drop" templates and applications that we use now, so we are struggling a bit to learn how to use the new tools, symbols and options being offered that are not as intuitive to us. We're challenged with the photo upload variations. Volunteer opportunities don't have the option to be added to the calendar. Storefront products can't be copied to save time in adding multiple inventory variations of the same product type. The program allows for multi-level Membership Types but we had to pay extra for a customization to show the Membership Type in the Member Directory. This being said, we are confident that ClubExpress will prove to be the best solution for our needs and that we will continue to learn and appreciate what ClubExpress has to offer.

Rachael P.
Calificación general
  • Sector: Suministros y equipo para empresas
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

The Challenge of Evolving with Technology Demands (UI/UX)

Revisado el 25/1/2020

I love them, but I also really understand their limitations. I refer not to just the technology...

I love them, but I also really understand their limitations. I refer not to just the technology limitations, but the mindset limitation. Each time I share (perhaps 100+ now) possible modifications to simplify processes, I get the response of a programmer, not of a designer and UI/UX thinker. In other words, I get the excuse as to why it IS and has to stay that way, rather than the "ah-hah! Yes, we should figure that out."

I recommend that, as a group of executives, you do a Mindset ReSet leadership retreat (which I do, btw). Your attention to professionalism, organization, and your customers is outstanding, and I would love for you, as a group, to be able to break through the often restrictive set-up that slows down design and user experience innovation.

With much respect and gratitude, I wish you much prosperity in this New Year.

Puntos a favor

Your offering has the best value for the money. The customer support is wonderful, second to none. The constant attention to upgrades - and that you plan them ahead - shows incredible organization and constant dedication to your customers and to your product.

The features are very robust. It shows that you are really listening closely to your customers' requests - perhaps better than any competitor out there - and responding to them! I do believe that it is possible to offer robust features in a more simplified and intuitive way.

The longevity of several staff members is very impressive, and their dedication to problem-solve with and remember their customers' specific needs and preferences is VERY impressive. I have felt that on several occasions.

When asked if I'd recommend Club Express to others, I want it to be a 10 based on how outstanding you are for the reasons above. Yet, the feedback I receive from many of our members - and the amount of volunteers' time for the learning curve - makes it difficult to recommend it to other organizations' executives when they may not have the same level of volunteer support. Make your site more intuitive and efficient and I will gladly recommend you to everyone!

Puntos en contra

1. Club Express focuses on developing a new function, rather than first on how the user can best experience it. I suggest greater ease and intuition (UI/UX) with feature development. E.g., when the new Events/Calendar functionalities rolled out 1-2 years ago, it greatly increased the complexity (and number of mouse clicks) to set up an event. More features are okay, but should be intuitive and efficient.
2. Your data organization is not conducive to simple, obvious changes. Good, intuitive design does not require the tiny-text prompts that I turn off, but have to do so in the site code. What should be simple changes are stuck behind the organization of how the database was structured. Get rid of the instruction prompts (obvious to modern-day computer users); do not let them affect Chapter Finder and other key functions. Information should be built separate from functionality.
3. More attractive, fully responsive template options
4. Mobile set-up (duplicative efforts) should not be needed and currently degrade for tablet
5. Give us more CSS control; place classes on div's, etc. so that our CSS can target them
6. Member registration MUST be simplified; I detailed a PPT of 20 ways to improve it and was shocked that none of the modifications were possible.
7. If you had a modern-looking, fluidly-flowing app that automatically input information from the website databases (directory and design), then you would rock our world and really step it up in many organizations' eyes. :-)

Robert H.
Calificación general
  • Sector: Transporte marítimo
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Easy and Flexible Software

Revisado el 21/1/2020

Overall, we are very happy with everything that ClubExpress provides for us. Their software and...

Overall, we are very happy with everything that ClubExpress provides for us. Their software and services are priced very reasonable, and the administrative tools make it very easy to perform weekly and monthly tasks to manage our members and their interests.

Puntos a favor

This software has all the tools necessary to build really great web pages for our sailing club. All the administrative features are available for managing our club members, and all the tools work well to manage our club documents and photos. The membership administration is superb, since it allows our members to manage their own contact information, and profiles. At the same time we can administer all our member subscriptions and activities in one place. Membership renewal is very important for our club, and the ClubExpress administrative features allow us to simplifiy this annual process.

Puntos en contra

Only a few hiccups were discovered. Originally we had some difficulty uploading groups of photos into our club's photo albums, but that issue seems to be resolved now. One other frustration is managing our historic documentation. There appears to be no way to view documents online, so members who wish to view an historic document must download the document to their computer. Consequently, we need to shrink the size of our documents, by dividing them up into smaller categories. That way the smaller documents are quicker to download, while our larger documents take much more time to download. We find this to be somewhat cumbersome with current technology.

Neal B.
Calificación general
  • Sector: Aviación y aeroespacial
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Reduces Club Officer Work and Improves Member involvement

Revisado el 21/1/2020

The decision to move our web presence to ClubExpress has been good. Our group is small so cost was...

The decision to move our web presence to ClubExpress has been good. Our group is small so cost was a concern but the overall ease of membership renewals and ease of updating content makes up for it. Plus the ability to have events that can be paid and registered all through our website has been a huge improvement and has allowed the website to bring in enough new funds that it has displaced the costs.

Puntos a favor

THe software is stable, relatively easy to use and has the functionality that are needed for a non-profit organization or club. Overall the tool is a great solution. I don't have to spend hours updating a CMS system and no longer have to worry about hackers attacking my site and having to fix/rebuild it. The support staff is excellent and know their product and its capabilities very well.

Puntos en contra

Some of the interfaces are a little klugey to use. They are constantly improving them however. There are some limitations to what can be done in terms of customization and tailoring the workflow and overall appearance of the site. Nothing that is a showstopper, but it has slowed us down a couple of times. I do wish they would update some of the templates and have more responsive options.

Mostrando 5 opiniones de 465 Todas las opiniones

Preguntas frecuentes sobre ClubExpress

He aquí algunas preguntas frecuentes sobre ClubExpress.

ClubExpress ofrece los siguientes planes de precios:

  • A partir de: USD 24.00/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

Los clientes habituales de ClubExpress son:

Trabajador autónomo, 2-10, 11-50

ClubExpress admite los siguientes idiomas:

inglés

ClubExpress admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

ClubExpress se integra con las siguientes aplicaciones:

Authorize.Net, Facebook, Google Calendar, Google Maps, LinkedIn for Business, PayPal, QuickBooks Online Advanced, Quickbooks Online, Twitter

ClubExpress ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat

Categorías relacionadas

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