RazorSync
Software y aplicación móvil de gestión de servicios externos
4.4 /5 (440 opiniones) ¡Escribe una reseña!Información general sobre RazorSync
¿Qué es RazorSync?
El software de servicio externo de RazorSync permite a los profesionales del servicio programar y realizar un seguimiento de los trabajos, administrar los trabajadores, calcular, cotizar, procesar pagos y actualizar los registros de los clientes desde el sitio de trabajo o en la oficina, en línea o fuera de línea. Con el software de gestión de campo RazorSync, los clientes reducen el tiempo perdido, reducen los costos operativos, obtienen negocios, acortan sus ciclos de facturación y mejoran la satisfacción del cliente.
El software asequible de RazorSync es la forma más fácil de organizar tu negocio, ya que permite a los clientes administrar a sus clientes y trabajadores de campo, programar y enviar trabajadores, optimizar rutas con la integración de Google Maps y eliminar el doble ingreso y el exceso de papeleo con la incorporación de QuickBooks. Con RazorSync es fácil estimar, cotizar, facturar y aceptar pagos móviles en el campo para un ciclo de facturación más eficiente que elimina el papeleo y te ahorra horas cada semana. RazorSync ayuda a aumentar la productividad y la eficiencia, así como a reducir los errores para mejorar el flujo de efectivo y eliminar el papeleo.
RazorSync es el software de servicio móvil número uno en iTunes App Store y en Google Play. El software de servicio externo de RazorSync ganó la medalla de plata en la 12ª edición anual del Dealer Design Awards Program en la categoría de Servicios para Contratistas y Software. RazorSync también recibió los máximos honores en la 11ª edición anual de American Business Awards. RazorSync fue reconocida entre las 3200 nominaciones por su uso óptimo en el campo, su funcionalidad robusta, sus mejoras continuas, su excepcional soporte al cliente y la asequibilidad para todos los tamaños de la empresa.
Acerca de RazorSync, LLC.
RazorSync es un editor de aplicaciones/software líder para la industria de servicios de campo con sede en Minneapolis, Minnesota. La misión es proporcionar soluciones asequibles que permitan a los clientes aumentar tanto su productividad como su rentabilidad.
Información general sobre RazorSync
Precio
Opciones de precios
Funciones de RazorSync
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Opiniones de RazorSync
Opiniones de RazorSync
Best Bang for Buck!
I run an energy auditing / inspection firm and I have tried dozens of other apps to help automate and track our workflow. We don't fit the standard mold of service companies since a majority of our business is new construction. We don't fit the mold of production companies since we are service based.
RazorSync is the only "of the shelf" solution that we could customize to fit our workflow. I have greater control and vision throughout our company now that everything is being tracked and measured through RazorSync.
What I would like have added or changed
I like it very much it suits our needs very well and I notice a steady improvement. So far the customer service has been great every time a call. I believe over the last 3-4 years we had a technical issue only once when Amazon servers were down or something. Will keep on using it and recommending it to my peers.
Makes our business work...
Without a software like this, our company would be almost impossible to operate efficiently. Although it can be slow responding to touch at times especially when the techs are navigating between screens on ipads in the field, it does function well 90% of the time.
RazorSync is great for any sized business
very good program, with a few minor changes can be great!
Time-efficient , least paperwork more profit!
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Best Bang for Buck!
Puntos a favor
Customized statuses... Hands down our most important feature. We have several different types of inspections that have stages and steps that require both field users and office users to complete. Since we were able to customize the statuses to fit the stages of the project, I can see where everything is at a glance. I can color code the statuses by the responsible employee so that when glancing at the calendar, I know that I shouldn't see any bright yellow statuses that are over a week old... That tells me to go check on Kevin and see if he has a pulse. That type of tracking is INVALUABLE!!! I'm not waiting on reports or taking an employee's word that their tasks are completed.
All the other features are great but you can find the same features elsewhere (and pay a lot more).
Puntos en contra
Most of my cons are specific to the odd nature of our work. We routinely have different inspectors team up for a day and separate the next day and there is no way of assigning more than one employee to a task/work order. This leads to creating place holder events to indicate that the employee should look to another employee's schedule. It works... it's just a bit clunky.
UI- RazorSync does not appear nearly as polished as it's competitors. Because of the functionality, I feel that it's an acceptable trade off. The web browser view is the largest problem design wise. Again, we have as many users in the field as we do in the office so half of our company uses the web browser view. If you just run through the mobile app, you probably won't notice the awkwardness.
What I would like have added or changed
I like it very much it suits our needs very well and I notice a steady improvement. So far the customer service has been great every time a call. I believe over the last 3-4 years we had a technical issue only once when Amazon servers were down or something. Will keep on using it and recommending it to my peers.
Puntos a favor
Custom service forms. I can create a standard form for pretty much any need. I like the automatic invoicing and Quickbooks integration, gps locator for field workers and time keeping is also great
Puntos en contra
I am not sure if it is a "con" but I wish after I import all invoices from Razorsync to Quickbooks, that the invoices already have the checkmarks for the allowed payment options, as now after I generate 50 invoices I need to open each one and checkmark the 2 payment options (bank transfer and CC). On the other hand that way I may catch a wrongly generated invoice.
Another thing I don't like is when I set the recurring services/ work orders and I add a service item when I set up the recurring service (i.e. the cost of the service and a service form to be filled by our employee), the next time I set any service for this client it will include the same forma nd the same service item - so I need to go in and delete those --- is there a way to add service forms and items in a recurring service without having those aper in every later job for the same client?
Respuesta de RazorSync
Thank you for the great review Pavel! We are grateful to be able to help your business. If you ever need anything, please feel free to reach out to us.
Makes our business work...
Without a software like this, our company would be almost impossible to operate efficiently. Although it can be slow responding to touch at times especially when the techs are navigating between screens on ipads in the field, it does function well 90% of the time.
Puntos a favor
We like that we can really track each service call and pull up reports that will list each call and what status it is in, based on what we customized out status headings to be.
Its great to be able to back track and un-invoice something if we want to reopen the work order, or service request.
Also, the fact of adding multiple work orders to one service request for a job that may be ongoing or needing return trips is an excellent feature and essential part of our requirements.
Puntos en contra
It is really tricky navigating and opening past work orders and invoices to view history.
Also confusing and somewhat limited in customizing customer entries and how it is set up for adding or deciphering sites versus billing, etc. Commercial customers can not be saved without adding a first and last name? this is strange and entries have to be modified in Quickbooks online after we export.
Respuesta de RazorSync
Thank you Thomas for your review. We are glad to hear its making your business operate more efficiently! Please reach out if you have any questions, our team is always happy to help!!!
RazorSync is great for any sized business
Puntos a favor
I like the flexibility that comes with Razorsync. I can make adjustments on the fly
Puntos en contra
Inventory management portion leaves a lot to be desired
Respuesta de RazorSync
Thank you Duane for this review! I am glad this has allowed you more flexibility. Please reach out if you ever have any questions!
very good program, with a few minor changes can be great!
Time-efficient , least paperwork more profit!
Puntos a favor
price, support, offline capabilities, relatively easy to use.
Puntos en contra
QB integration, communication with customers(ex. mail to only one person at a time), miss some intuitive options, no statement or finance charging option
Respuesta de RazorSync
Thank you Marc for this review! I'm so glad we've been able to assist!! Please reach out if you have any questions, our team is always happy to help!!!
Compara con las alternativas según las recomendaciones de los usuarios
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Precios de RazorSync
Precios de RazorSync
Compara las alternativas según la relación calidad-precio
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Funciones de RazorSync
Funciones de RazorSync
Compara con las alternativas según la valoración de características
Compara las alternativas
Categorías
Categorías
Preguntas frecuentes sobre RazorSync
Preguntas frecuentes sobre RazorSync
He aquí algunas preguntas frecuentes sobre RazorSync.
P. ¿Qué tipo de planes de precios ofrece RazorSync?
RazorSync ofrece los siguientes planes de precios:
A partir de: USD 40.00/mes
Modelo de precios: Suscripción
Prueba gratis: Disponible
P. ¿Cuáles son las características principales de RazorSync?
No tenemos información sobre las características de RazorSync
P. ¿Quiénes son los usuarios habituales de RazorSync?
Los clientes habituales de RazorSync son:
Empresas pequeñas, Empresas Grandes, Empresas medianas
P. ¿Qué idiomas admite RazorSync?
RazorSync admite los siguientes idiomas:
Inglés
P. ¿RazorSync es compatible con dispositivos móviles?
RazorSync admite los siguientes dispositivos:
Android, iPhone, iPad
P. ¿Con qué otras aplicaciones se integra RazorSync?
RazorSync se integra con las siguientes aplicaciones:
Google Calendar, Google Maps, Microsoft Outlook, PayPal, QuickBooks Online, QuickBooks Online, QuickBooks Online Advanced
P. ¿Qué tipo de asistencia ofrece RazorSync?
RazorSync ofrece las siguientes opciones de asistencia:
Preguntas frecuentes, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo, Base de conocimientos
I run an energy auditing / inspection firm and I have tried dozens of other apps to help automate and track our workflow. We don't fit the standard mold of service companies since a majority of our business is new construction. We don't fit the mold of production companies since we are service based.
RazorSync is the only "of the shelf" solution that we could customize to fit our workflow. I have greater control and vision throughout our company now that everything is being tracked and measured through RazorSync.