---
description: Información actualizada sobre Nextiva. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Nextiva con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nextiva: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software para VoIP](/directory/107/voip/software) > [Nextiva](/software/91289/nextiva)

# Nextiva

Canonical: https://www.getapp.com.mx/software/91289/nextiva

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Siguiente: [Página siguiente](https://www.getapp.com.mx/software/91289/nextiva?page=2)

> Nextiva está transformando la forma en que las pequeñas empresas se comunican. Nextiva es una plataforma de comunicaciones que ofrece a las pequeñas empresas funciones de telefonía para grandes empresas a un precio para pequeñas empresas y ofrece facilidad de uso, capacidad de administración, escalabilidad, confiabilidad y funcionalidad de clase empresarial.
> 
> Veredicto: 916 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 916 Opiniones |
| Facilidad de uso | 4.5/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.5/5 | Basado en las opiniones generales |
| Funciones | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Nextiva
- **Ubicación**: Scottsdale, EE. UU.
- **Constitución**: 2008

## Contexto comercial

- **Precio inicial**: USD 25.00
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- AI Copilot
- API
- Acceso móvil
- Admite audio/imágenes/vídeo
- Alertas y notificaciones
- Alerts/Escalation
- Análisis de sentimientos
- Arrastrar y soltar
- Audio y vídeo bidireccional
- Automated Attendant
- Automatización proceso/flujo de trabajo
- Autorizaciones basadas en roles
- Base de datos de contactos
- Benchmarking
- Biblioteca de preguntas
- Buzón de voz virtual
- CRM
- Centro de atención telefónica virtual
- Chat en tiempo real
- Chat en tiempo real dirigido a consumidores

## Integraciones (en total: 19)

- Act\!
- Bullhorn ATS & CRM
- ConnectWise Automate
- Dynamics 365
- Five9
- Google Contacts
- Google Workspace
- HubSpot CRM
- Lotus Notes To Office 365 Migration
- Microsoft Outlook
- Microsoft Teams
- NetSuite
- Nextiva Contact Center
- Oracle Sales
- ServiceNow

… y 4 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Asistencia telefónica

## Categoría

- [Software para VoIP](https://www.getapp.com.mx/directory/107/voip/software)

## Categorías relacionadas

- [Software para VoIP](https://www.getapp.com.mx/directory/107/voip/software)
- [Software para call center](https://www.getapp.com.mx/directory/275/call-center/software)
- [Soluciones de telefonía](https://www.getapp.com.mx/directory/294/telephony/software)
- [Sistemas de comunicaciones unificadas](https://www.getapp.com.mx/directory/599/unified-communications/software)
- [Software para sistemas telefónicos](https://www.getapp.com.mx/directory/1099/business-phone-systems/software)

## Alternativas

1. [Microsoft Teams](https://www.getapp.com.mx/software/105615/microsoft-teams) — 4.5/5 (11019 reviews)
2. [Zoom Workplace](https://www.getapp.com.mx/software/111633/zoom) — 4.6/5 (14581 reviews)
3. [Telnyx Suite](https://www.getapp.com.mx/software/116979/telnyx) — 4.8/5 (195 reviews)
4. [Ringover](https://www.getapp.com.mx/software/117547/ringover) — 4.7/5 (871 reviews)
5. [3CX](https://www.getapp.com.mx/software/103409/3cx) — 4.4/5 (465 reviews)

## Opiniones

### "Travel Agency/Small Business" — 5.0/5

> **Sara** | *10 de junio de 2024* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: My favorite features are the texting, voicemail transcription and the fact that the app doesn't log out randomly.  I do like that the caller id will show me that it is a call from Nextiva so I know its a business call and not a personal call.
> 
> **Puntos en contra**: I wish they had an option to have a separate ringtone

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### "Great communication tool with good customer service." — 5.0/5

> **Suzi** | *24 de abril de 2023* | Semiconductores | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Nextiva's support team is available 24/7/365, including holidays and after hours. Members of the support staff are knowledgeable, helpful, and polite. The best part about getting help is that they will work with you to find a solution, rather than just handing you a set of instructions that you may or may not be able to follow. The phone system and service are reliable and available at all times.
> 
> **Puntos en contra**: Basically nothing. Since we've been using Nextiva for years and it's served us well, I've opted to keep it for internal calls and for the advanced functionality that our business software lacks.
> 
> On the whole, I couldn't be happier with how well Nextiva has worked out for me. In spite of the uncommon platform troubles, I have no hesitation in recommending Nextiva to businesses who are looking for a reliable method of communicating with their customers and employees

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### "Not good for healthcare" — 2.0/5

> **Corinne** | *22 de febrero de 2024* | Hospital y atención sanitaria | Valoración de la recomendación: 4.0/10
> 
> **Puntos a favor**: That we could attach notes to our calls.
> 
> **Puntos en contra**: That agents cannot see the calls in queue. They only see a number
> 
> Not a very good one. We have been making it work but are very dissatisfied. It's just not a fit for us and our practice.

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### "Great Product" — 5.0/5

> **Angelia** | *5 de diciembre de 2023* | Relaciones gubernamentales | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Interface is very customizable in the way that I need it
> 
> **Puntos en contra**: Some of the important features aren't as intuitive to get to. Have someone in your company go into the interface and give them a list of things to find and get fed back through that. When you build an application, it's easy to lose sight of new user experience.
> 
> Nextiva customer support has been amazing anything I've needed anything. They've quickly be able to help and are super friendly

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### "Try them out\!" — 5.0/5

> **Karen** | *23 de abril de 2024* | Práctica de la abogacía | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Price, ease of use, access remotely with no issues.
> 
> **Puntos en contra**: Website for administrating can be confusing to navigate at times.

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## Enlaces

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