Targetprocess

Targetprocess really allowed us to customize the tool to fit how we do business and manage our projects. The customizable boards really helped us see the data in the right way fort he right scenario. We could move our projects through the SDLF with ease with Targetprocess.

As a Project Manager it took a bit of getting used to the 'code-like' filtering and queries. Once I got the hang of it, I was much more comfortable. Also, there were a few views (like Projects by Requester) that were missing initially, but I think they have added that since.

Targetprocess is the main ingredient for the success of your project. You can easily track your project's real-time status.
I like Targetprocess due to following reasons :

1. Easily assign work to your team member and check the real-time status of the same.

2. Using Targetprocess you can create and assign Epic, UserStory, Request, Bug and many more.

3. You can get the overall project's status using Targetprocess Kanban board.

4. Receive notifications based on your subscriptions.

5. You can choose your package based on your needs such as Private Cloud or On-Premise.

I experienced very minimal cons for Targetprocess such as

1. Targetprocess requires a learning curve to get started.

2. User interface sometimes lags while loading cards.

3. Confusing design, It can be improved.

4. Only 1000 entities are available for free tier.

The design is good and the filer language is powerful. If you want a particular view of things you can probably build it. API is flexible

Slow, buggy, bad technical design means entity ids change, time is not tracked across sprints so have to work around, poor url structure

If helps us track everything; we are a software studio which does per-hour-billing work-for-hire and internal development, the software allows us to schedule and plan projects and resources, track project progress, and track billing

For ex-Jira and Scrumworks users, the UI is very clunky. This is particuarly true with respect to the search functionality and bulk change operations. TargetProcess is as capable as Jira but a lot of the features such as bulk change operations and "user story transfer/split on sprint completion" are obscured because they're only available in specific views. The worst sin is the search filters - it's very powerful and it's fully documented, but good luck trying to find the documentation for it!