amoCRM

amoCRM

Gestión de clientes potenciales y ventas para pequeñas y medianas empresas

4.5/5 (130 opiniones)

Información general sobre amoCRM

¿Qué es amoCRM?

amoCRM es una solución intuitiva de administración de ventas y clientes potenciales para pequeñas y medianas empresas. A diferencia de otras herramientas, se puede configurar en solo minutos. amoCRM se centra en el usuario, con un enfoque principal en el diseño interactivo y la personalización para la automatización de ventas sin esfuerzo. Los usuarios pueden arrastrar y soltar clientes potenciales a diferentes estados, crear campos personalizados sobre la marcha y configurar acciones basadas en el comportamiento en tan solo unos pocos clics.

Como administradores, los usuarios pueden agregar nuevos usuarios a amoCRM rápidamente y cambiar con facilidad su configuración y permisos de administración de usuarios para que los datos siempre estén seguros. Utiliza la aplicación para iPhone o Android para mantenerte al día con notas y tareas mientras viajas. amoCRM también se integra con otros excelentes servicios como MailChimp, Mandrill, Wufoo, Zendesk, Dropbox, Zapier y más, para mejorar el flujo de trabajo de los usuarios. amoCRM es compatible con la gestión de contactos y clientes potenciales, así como con las tareas y notificaciones y la sincronización bidireccional del correo electrónico. Otras características de amoCRM incluyen un tablero e indicadores clave del rendimiento, proceso digital y analíticas de ventas.

Información general sobre amoCRM

Precio

A partir de
USD 15.00/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de amoCRM

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Brasil, Canadá, China y otros 5, Europa, Alemania, India, Japón, Latinoamérica
Idiomas admitidos
Inglés, Ruso, Español

Capturas de pantalla

Captura de pantalla de amoCRM: Customizable pipeline is easy to learn and navigate. It's refreshed in live time, so you're always up-to-date.
Captura de pantalla de amoCRM: Customizable pipeline is easy to learn and navigate. It's refreshed in live time, so you're always up-to-date. Captura de pantalla de amoCRM: Lead cards store all the interaction happening with the lead, and custom fields will help you store all the relevant data about contacts, company, and more. Captura de pantalla de amoCRM: Quick and intuitive Salesbot builder will help you in getting your own chatbot in no time. Save time and effort by getting rid of repetitive tasks and providing 24/7 communication line with your business. Captura de pantalla de amoCRM: Automate the routine and boost your sales team productivity. Less boring tasks - more valuable input from your salespeople. Captura de pantalla de amoCRM: Take your business with you wherever you go. Our mobile app is capable of lead tracking, calls, sending emails and much more. Captura de pantalla de amoCRM: Keep a keen eye on your state of affairs with our in-depth analytics. Sales data, forecasts, event logs and more. Captura de pantalla de amoCRM: Tons of integrations with different services, as well as the most popular communication channels can be connected to amoCRM for free. Captura de pantalla de amoCRM: We support all major messenger platforms: Facebook Messenger, Instagram, WeChat, Viber, Skype, Telegram.  Chat with your customers the way they like it.

Opiniones de amoCRM

Opiniones de amoCRM

Calificación general
4.5
/
5
Excelente
79

Muy bien
39

Normal
11

Pobre
1

Malo
0

Relación calidad-precio
4.5
Funciones
4.3
Facilidad de uso
4.4
Asistencia al cliente
4.4
91% Un ha recomendado esta aplicación
Brian møller J.

Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration

I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.

It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.


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Ahmed F.

It Is For You

I at long last have the required device to give my client care as I wanted. I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for. It has a reasonable arrangement and simple of access for all workers to team up on. This advantages the understudy correspondence and makes an authoritative undertaking a happy task and euphoric as opposed to depleting and confused.


Traducir con Google
Nikolay R.

Not very intuitive software

You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.


Traducir con Google
Алексей М.

Excel vs amoCRM

Our office has five people. The entire customer base was carried out in Excel. That is about 1,500 clients.
database has been stolen several times by managers , who then opened their businesses.
Theft was impossible to track down. After implementing the amoCRM system , we have set up access to the customer base for managers.
And it became possible to ensure the safety of the most valuable - the customer base.
After the implementation of amoCRM , we have begun to see how many calls , tasks , emails processes manager.
And then we fired 2 manager. Since they only create the appearance of work.
It all began to count. Connect IP telephony and listened to the conversations of managers.
We implemented service quality and could boost sales by controlling the work.
Previously, there was chaos - once called the client. Then promised to call back , but did not call back.
Now in the amoCRM system we could see , whether the task on to customers , what is the result of conversation and other important performance.
Why amoCRM? This system is self-embeddable. Initially I bought one account and gave it to the manager.
He understood the system and 2 weeks after he could not work without the amoCRM. It is very convenient. Safely. And most importantly - easy!
The world will never be the same again . After using amoCRM - we will never go back to Excel.


Traducir con Google
Sylvie G.

The platform supports working with popular social networks


Traducir con Google
Brian møller J.
Traducir a español

Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration

Software usado Semanalmente durante 1-5 meses
Revisado el 12/2/2018
Fuente de la reseña: Capterra

I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.

It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.

Puntos a favor

I love the functionalities. They are seemingly endless and can be integrated to any already setup softwares. It integrates all in one package, management into a single tool for overview and simplicity.

I can launch a whole campaign, inform co-workers for tasks and have it replicated within a minute.
There is access to all parts of the process from receiving customers on homepage, phonecall or facetoface.
And then you simply put it into the system and have a precise engagement to any customer and their unique connection with my company.

I can finally deliver the customer service and build the relationships as deep and interactive as I desired. To build trust, accountability, unique care and personalized treatment to each and everyone that will benefit.

I have clarity in the process, can improve and see statistics to each and every step on the path. Improvement is now a actuality not a wish or dream. And it makes it easy to do so as well.

Puntos en contra

Well, the software has so many functions and abilities, it takes a while to engage the whole team into all of its areas and ways. I'd like a function to turn on specific features only as a startup and then move into advanced features instead of having it all at once.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Ahmed F.
Sector: Marketing y publicidad
Tamaño de la empresa: Trabajador autónomo
Traducir a español

It Is For You

Software usado A diario durante Prueba gratis
Revisado el 4/10/2019
Fuente de la reseña: Capterra

I at long last have the required device to give my client care as I wanted. I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for. It has a reasonable arrangement and simple of access for all workers to team up on. This advantages the understudy correspondence and makes an authoritative undertaking a happy task and euphoric as opposed to depleting and confused.

Puntos a favor

I deal with a great deal of records for various customers. Since we can't pick our records and are alloted to assigned customers, we have to realize how to manage individuals. Each customer is extraordinary and interesting, which means you need to adjust to their style and needs. I really depend on amoCRM for getting client data, utilizing internet based life the executives highlights and progress following. This product empowers me to dispatch a battle and increase leads. This product enables me to discuss adequately with my customers and keeps me directly on track with what steps to take.

Puntos en contra

Engineers ought to refine the interface, make it progressively others conscious: expel pointless apparatuses from the principle menu, disentangle joining records to cards.

Traducir a español

Respuesta de QSOFT

Hey Ahmed,

Thanks for your feedback!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Nikolay R.
Sector: Servicios para el consumidor
Tamaño de la empresa: 2-10 empleados
Traducir a español

Not very intuitive software

Software usado A diario durante Más de dos años
Revisado el 29/10/2019
Fuente de la reseña: Capterra

You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.

Puntos a favor

It does keep track of my customers. It does email the reports well. I can automate some features, even if they are not really set up well.

Puntos en contra

It's not intuitive at all. It's very slow and it's hard to import/export clients DB, and it's not really easy to clean it up. The work flow really needs to be explained better somehow.

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación: 6.0/10

Алексей М.
Sector: Tecnología y servicios de la información
Traducir a español

Excel vs amoCRM

Revisado el 16/12/2015
Fuente de la reseña: GetApp

Our office has five people. The entire customer base was carried out in Excel. That is about 1,500 clients.
database has been stolen several times by managers , who then opened their businesses.
Theft was impossible to track down. After implementing the amoCRM system , we have set up access to the customer base for managers.
And it became possible to ensure the safety of the most valuable - the customer base.
After the implementation of amoCRM , we have begun to see how many calls , tasks , emails processes manager.
And then we fired 2 manager. Since they only create the appearance of work.
It all began to count. Connect IP telephony and listened to the conversations of managers.
We implemented service quality and could boost sales by controlling the work.
Previously, there was chaos - once called the client. Then promised to call back , but did not call back.
Now in the amoCRM system we could see , whether the task on to customers , what is the result of conversation and other important performance.
Why amoCRM? This system is self-embeddable. Initially I bought one account and gave it to the manager.
He understood the system and 2 weeks after he could not work without the amoCRM. It is very convenient. Safely. And most importantly - easy!
The world will never be the same again . After using amoCRM - we will never go back to Excel.

Traducir a español

Respuesta de QSOFT LLC

Mr. Marinov! We are very grateful for such a detailed review of our system. We are also pleased that we could benefit your business!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Sylvie G.
Sector: Servicios financieros
Tamaño de la empresa: 10,001+ empleados
Traducir a español

The platform supports working with popular social networks

Software usado A diario durante Más de dos años
Revisado el 23/12/2019
Fuente de la reseña: Capterra

Puntos a favor

I work in a large bank, we have many sales channels. We maintain accounts on social networks, so it was important for us that the platform support integration with them. AmoCRM was just what we needed. With its help, we track information from Facebook, Twitter, Linkedin and Instagram.

Puntos en contra

Developers often release updates. It may seem to some that this is great. But for users, amoCRM is a real nightmare. It is not possible to use the platform during updates. All modules at best start to slow down, and at worst they just stop working.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
8.1/10
Basado en 130 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de amoCRM

Precios de amoCRM

A partir de
USD 15.00/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.5/5
Basado en 130 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de amoCRM

Funciones de amoCRM

API
Base de datos de clientes
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Datos en tiempo real
Encuestas y comentarios
Gestión de calendarios
Importación y exportación de datos
Integración de CRM
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4.3/5
Basado en 130 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre amoCRM

Preguntas frecuentes sobre amoCRM

He aquí algunas preguntas frecuentes sobre amoCRM.

P. ¿Qué tipo de planes de precios ofrece amoCRM?

amoCRM ofrece los siguientes planes de precios:

A partir de: USD 15.00/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de amoCRM?

No tenemos información sobre las características de amoCRM

P. ¿Quiénes son los usuarios habituales de amoCRM?

Los clientes habituales de amoCRM son:

Trabajadores autónomos, Empresas Grandes, Empresas medianas, Sin ánimo de lucro, Empresas pequeñas

P. ¿Qué idiomas admite amoCRM?

amoCRM admite los siguientes idiomas:

Inglés, Ruso, Español

P. ¿Qué tipo de planes de precios ofrece amoCRM?

amoCRM cuenta con los siguientes planes de precios:

Suscripción

P. ¿amoCRM es compatible con dispositivos móviles?

amoCRM admite los siguientes dispositivos:

Android, iPhone

P. ¿Con qué otras aplicaciones se integra amoCRM?

amoCRM se integra con las siguientes aplicaciones:

Akita, JivoChat, Kixie, Landingi, LiveChat, Mailchimp, Ringostat, SendPulse, Tidio, Zendesk

P. ¿Qué tipo de asistencia ofrece amoCRM?

amoCRM ofrece las siguientes opciones de asistencia:

Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo