amoCRM
Gestión de clientes potenciales y ventas para pequeñas y medianas empresas
4.5 /5 (131 opiniones) ¡Escribe una reseña!Información general sobre amoCRM
¿Qué es amoCRM?
amoCRM es una solución intuitiva de administración de ventas y clientes potenciales para pequeñas y medianas empresas. A diferencia de otras herramientas, se puede configurar en solo minutos. amoCRM se centra en el usuario, con un enfoque principal en el diseño interactivo y la personalización para la automatización de ventas sin esfuerzo. Los usuarios pueden arrastrar y soltar clientes potenciales a diferentes estados, crear campos personalizados sobre la marcha y configurar acciones basadas en el comportamiento en tan solo unos pocos clics.
Como administradores, los usuarios pueden agregar nuevos usuarios a amoCRM rápidamente y cambiar con facilidad su configuración y permisos de administración de usuarios para que los datos siempre estén seguros. Utiliza la aplicación para iPhone o Android para mantenerte al día con notas y tareas mientras viajas. amoCRM también se integra con otros excelentes servicios como MailChimp, Mandrill, Wufoo, Zendesk, Dropbox, Zapier y más, para mejorar el flujo de trabajo de los usuarios. amoCRM es compatible con la gestión de contactos y clientes potenciales, así como con las tareas y notificaciones y la sincronización bidireccional del correo electrónico. Otras características de amoCRM incluyen un tablero e indicadores clave del rendimiento, proceso digital y analíticas de ventas.
Información general sobre amoCRM
Precio
Opciones de precios
Funciones de amoCRM
Medios

Opiniones de amoCRM
Opiniones de amoCRM
Great features and nice customer service at a fair price
Price is reasonable for all feature in get and customer service is exceptional.
Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration
I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.
It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.
Not very intuitive software
You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.
Good CRM for Mid-size companies
We use this CRM with a big project and we have flow around 150 leads per day. It's good CRM for mid-size companies, because of it's functions and price.
Perfect for our needs
Compara con las alternativas según la valoración global
Compara las alternativas

Great features and nice customer service at a fair price
Puntos a favor
They have integrations with the major social networks like Instagram, Facebook, Gmail and the most important Whatsapp via Twilio, which allow you to integrate in a legal way.
They also have a live chat with chatbot that works fine. Of course they are not a chat company, so it's simples, but it works fine to most activities.
Puntos en contra
The filter features are limited and sometimes things like select a empty field, depending on field type, it's impossible.

Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration
I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.
It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.
Puntos a favor
I love the functionalities. They are seemingly endless and can be integrated to any already setup softwares. It integrates all in one package, management into a single tool for overview and simplicity.
I can launch a whole campaign, inform co-workers for tasks and have it replicated within a minute.
There is access to all parts of the process from receiving customers on homepage, phonecall or facetoface.
And then you simply put it into the system and have a precise engagement to any customer and their unique connection with my company.
I can finally deliver the customer service and build the relationships as deep and interactive as I desired. To build trust, accountability, unique care and personalized treatment to each and everyone that will benefit.
I have clarity in the process, can improve and see statistics to each and every step on the path. Improvement is now a actuality not a wish or dream. And it makes it easy to do so as well.
Puntos en contra
Well, the software has so many functions and abilities, it takes a while to engage the whole team into all of its areas and ways. I'd like a function to turn on specific features only as a startup and then move into advanced features instead of having it all at once.

Not very intuitive software
You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.
Puntos a favor
It does keep track of my customers. It does email the reports well. I can automate some features, even if they are not really set up well.
Puntos en contra
It's not intuitive at all. It's very slow and it's hard to import/export clients DB, and it's not really easy to clean it up. The work flow really needs to be explained better somehow.

Good CRM for Mid-size companies
We use this CRM with a big project and we have flow around 150 leads per day. It's good CRM for mid-size companies, because of it's functions and price.
Puntos a favor
- Huge variety of integrations with different analytics services and call-tracking services
- You can import leads not only via API, but also you have ready scripts for websites, or import lead via integrations
- Create your own widgets. For example we use widget that stores different useful links for our managers
- Get analytics of your sales in total and get information per manager
- Attach tasks to your leads, so manager won't miss when he should contact client
- You can integrate your PBX system into amoCRM, so you can do calls directly from CRM
Puntos en contra
- Lack of customization in reports, especially when you have several projects in one account
- It's expensive for small projects
Perfect for our needs
Puntos a favor
We started using this CRM instead of Bitrix24. Dealing with the interface was easy, it is very simple. Due to this, in less than six months we have completely transferred the client base to the system. Special thanks to the support service, which promptly helped us with solving problems.
Puntos en contra
Mobile application needs to be improved. On some Android-powered smartphones, the scroll bar disappears. I do not know why this happens, but on iOS there is no such problem.
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas
Precios de amoCRM
Precios de amoCRM
Compara las alternativas según la relación calidad-precio
Compara las alternativas
Funciones de amoCRM
Funciones de amoCRM
Compara con las alternativas según la valoración de características
Compara las alternativas
Categorías
Categorías
Preguntas frecuentes sobre amoCRM
Preguntas frecuentes sobre amoCRM
He aquí algunas preguntas frecuentes sobre amoCRM.
P. ¿Qué tipo de planes de precios ofrece amoCRM?
amoCRM ofrece los siguientes planes de precios:
A partir de: USD 15.00/mes
Modelo de precios: Suscripción
Prueba gratis: Disponible
P. ¿Cuáles son las características principales de amoCRM?
No tenemos información sobre las características de amoCRM
P. ¿Quiénes son los usuarios habituales de amoCRM?
Los clientes habituales de amoCRM son:
Empresas pequeñas, Empresas Grandes, Sin ánimo de lucro, Trabajadores autónomos, Empresas medianas
P. ¿Qué idiomas admite amoCRM?
amoCRM admite los siguientes idiomas:
Español, Inglés, Portugués, Ruso
P. ¿amoCRM es compatible con dispositivos móviles?
amoCRM admite los siguientes dispositivos:
Android, iPhone
P. ¿Con qué otras aplicaciones se integra amoCRM?
amoCRM se integra con las siguientes aplicaciones:
Akita, JivoChat, Landingi, LiveChat, Mailchimp, Ringostat, SendPulse, Tidio, Workato, Zendesk
P. ¿Qué tipo de asistencia ofrece amoCRM?
amoCRM ofrece las siguientes opciones de asistencia:
Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo, Base de conocimientos
Price is reasonable for all feature in get and customer service is exceptional.