Agorapulse

Herramienta de gestión de redes sociales para equipos y agencias

4.6 /5 (355 opiniones) ¡Escribe una reseña!

Información general sobre Agorapulse

¿Qué es Agorapulse?

Con Agorapulse, las empresas pueden gestionar sus mensajes de redes sociales, programar y publicar contenido, identificar marcadores de influencia claves, supervisar canales sociales y crear reveladores informes. Esta plataforma se integra con Facebook, Twitter, Instagram, YouTube, LinkedIn y Google+ para publicar en diferentes plataformas. Agorapulse ofrece un sistema de bandeja de entrada social único que ayuda a los gestores de redes sociales a priorizar y responder a todas las consultas, comunicaciones y quejas de los seguidores o clientes.

Agorapulse tiene como objetivo ayudar a los equipos de marketing a ahorrar tiempo al publicar contenido gracias a un sistema avanzado de colas que permite reutilizar contenido automáticamente. Esta plataforma califica a seguidores para ayudar a las empresas a identificar posibles embajadores y marcadores de influencia para centrar la atención en ellos y considerarlos como oportunidades.

Las principales características de Agorapulse incluyen una bandeja de entrada de redes sociales para cada cuenta que rastrea los mensajes entrantes, programación y puesta en cola, reposicionamiento en la cola y vista previa de contenido avanzado, captura de comentarios de Facebook e Instagram, informes ilimitados, reglas de moderación automática personalizables para evitar el correo no deseado, identificación de marcadores de influencia y mucho más.

Información general sobre Agorapulse

Precio

A partir de
USD 99.00/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Agorapulse

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos, Canadá, Reino Unido, Australia, China y otros 3, India, Japón, Alemania
Idiomas admitidos
Inglés, Francés, Español

Media

345501
345502
345503
591680
Agorapulse video Captura de pantalla de Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member. Captura de pantalla de Agorapulse: Keep conversation history and add internal notes on your fans, followers, and detractors. Captura de pantalla de Agorapulse: Our downloadable reports allow you to easily customize, share, and learn from your social media activity. Captura de pantalla de Agorapulse: Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.

Opiniones de Agorapulse

Opiniones de Agorapulse

Calificación general
4.6
/
5
Excelente
243

Muy bien
100

Normal
9

Pobre
2

Malo
1

Relación calidad-precio
4.5
Funciones
4.3
Facilidad de uso
4.6
Asistencia al cliente
4.8
97% Un ha recomendado esta aplicación
Matt T.

Recommending AgoraPulse for Social Media Management Platform

Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.


Traducir con Google
Mauro G.

Reliable, easy to use with solid streamlined approval-by-customer process.

I believe when you create social content professionally you need a solid, reliable, cross-platform tool. Agorapulse provides all that with no frills and at a reasonable cost. On top of that, it has an outstanding customer service and a community of users who share feedback and tips.


Traducir con Google
Ian P.

Frustrating UI and poor integration with social media channels


Traducir con Google
Nathaly W.

Simple but Powerful

The price for the quality of the functionality and wide range of the functionality is amazing! I get almost everything I would get on sprout social but at a better price for what we need and it's so easy to navigate. On the basis I get everything I need and anything else is just a wonderful bonus. I'm excited to see how this developes


Traducir con Google
Ben M.

Has improved our agency workflow ten-fold!

Very positive, we had a hitch with shared calendars which turned out to be a bug that had never happened before, the customer service team escalated quickly and came back to me in the following days when the technical team had fixed it - couldn't ask for any more.


Traducir con Google
Matt T.
Sector: Tecnología y servicios de la información
Tamaño de la empresa: 2-10 empleados
Traducir a español

Recommending AgoraPulse for Social Media Management Platform

Software usado A diario durante 1-5 meses
Revisado el 27/8/2019
Fuente de la reseña: Capterra

Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.

Puntos a favor

When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!

Puntos en contra

Overall the platform works great and I strongly recommend it. My complaints are pretty minor.
1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying.
2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.

Traducir a español

Respuesta de AgoraPulse

Hi there Matt,

Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about.

Here's to your continued social media success!
Lisa

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Mauro G.
Sector: Marketing y publicidad
Tamaño de la empresa: 2-10 empleados
Traducir a español

Reliable, easy to use with solid streamlined approval-by-customer process.

Software usado A diario durante 6-12 meses
Revisado el 21/7/2020
Fuente de la reseña: Capterra

I believe when you create social content professionally you need a solid, reliable, cross-platform tool. Agorapulse provides all that with no frills and at a reasonable cost. On top of that, it has an outstanding customer service and a community of users who share feedback and tips.

Puntos a favor

After using Agorapulse regularly every day for more than 6 months now for posting content on Facebook, LinkedIN and Twitter, I am very impressed with its reliability. Its easy of use allows for massive bulk posting without glitches, above all if you need client's approval for every single post. Composing, adding images, keywords and hashtags, scheduling and duplicating for several social networks are streamlined and can be done easily in one shot.
Queuing by category and scheduling for specific date/time allow for fast automation of regular and on-the-fly content, quickly re-arranging posts if you need to edit your publishing schedule with last minute content.

Puntos en contra

The apps are functional however they don't offer all the features of the desktop/web version. They're OK if you need to post something fast or to approve content, but for creation and scheduling of multiple posts across networks I'd recommend to stick to the desktop version.

Traducir a español

Respuesta de Agorapulse

Thanks so much for the review, Mauro! I'm delighted to hear how well all the scheduling features are working for your agency.

I hear what you're saying about the mobile app. We'll make sure that we're clearer on stating what the mobile app can do v. the desktop app.

Warm regards,
Lisa Kalner Williams
Product Marketing Director
Agorapulse

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Ian P.
Traducir a español

Frustrating UI and poor integration with social media channels

Software usado A diario durante 6-12 meses
Revisado el 2/9/2017
Fuente de la reseña: Capterra

Puntos a favor

Social inbox is a useful and time-saving feature. We also use the Analytics every month to share with our clients.

Puntos en contra

Our experience with AgoraPulse has been incredibly frustrating. Our team has experienced a range of issues:
- images posted to social networks come out soft and blurry, despite us using good quality images
- the interface doesn't communicate the limitations of AgoraPulse's integration well. For example, the app can't post images to LinkedIn. We discovered this by posting images and text, only for the images to be dropped on the post.
- the customer service is responsive, but our problems are not being resolved.

Traducir a español

Respuesta de AgoraPulse

Hi Ian,

Mary here, Agorapulse's Advocacy Marketing Manager. I appreciate your honest review, as we always have things to work on.

Just to address these two points you've made, the LinkedIn issue is a restriction with how they work with 3rd party tools, but you're right - it should be made clear when you're creating a post.

The issue of blurry images sounds like it was from a bug when we first released the new version of the tool. We've since been able to fix that.

I know you've been in contact with our support team, but if there's anything I can do for you please don't hesitate to let me know.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Nathaly W.
Sector: Servicios
Tamaño de la empresa: 13-50 empleados
Traducir a español

Simple but Powerful

Software usado A diario durante 6-12 meses
Revisado el 24/6/2020
Fuente de la reseña: Capterra

The price for the quality of the functionality and wide range of the functionality is amazing! I get almost everything I would get on sprout social but at a better price for what we need and it's so easy to navigate. On the basis I get everything I need and anything else is just a wonderful bonus. I'm excited to see how this developes

Puntos a favor

I like that I have all the reports I need from a general over all social stand as well as individual post. I also enjoy that I can access all the inboxes and comments section for each of the platforms. It was big worry for me to be able to get to each comment and not worry about missing one. Being able to tag comments and posts was also important to me so that I could keep track of what kind of posts to create in future.

Puntos en contra

Sprout Social gives the perfect timing for when to post something, and although Agora does give this information, it is not readily available when posting. After scheduling a bulk post on multiple pages, sometimes I want to change the whole bulk, but I have to access them one by one. It is also fantastic that I can see competitor data but I can only add on competitor on the subscription that we are on.

Traducir a español

Respuesta de Agorapulse

Hi Nathaly,

I love hearing how you're making great use of our reporting, inbox, and publishing features ... and that you're saving money!

You're right: we don't have the optimal time feature. But I'll add your email to our notification list for this feature -- you'll get a message when it's added to our product roadmap.

If you have any other feature requests, definitely let us know!

Warm regards,
Lisa Kalner Williams
Product Marketing Director
Agorapulse

Desglose por calificación

Relación calidad-precio
Facilidad de uso

Probabilidad de recomendación: 7.0/10

Ben M.
Sector: Marketing y publicidad
Tamaño de la empresa: 13-50 empleados
Traducir a español

Has improved our agency workflow ten-fold!

Software usado A diario durante 6-12 meses
Revisado el 28/5/2020
Fuente de la reseña: Capterra

Very positive, we had a hitch with shared calendars which turned out to be a bug that had never happened before, the customer service team escalated quickly and came back to me in the following days when the technical team had fixed it - couldn't ask for any more.

Puntos a favor

The main reason for moving to AgoraPulse is the fact that it offers publishing, listening and community engagement with all providing great service but at a very competitive price for our size of agency.

It is constantly introducing new features such as the shared calendar which is allowing us to drop another service and bring clients on to AgoraPulse for all processes of social management.

Puntos en contra

Not much - the only thing we would love is an alert when channels have no content scheduled in, given the number of accounts we manage it would be great to have this to know when they are about to run out or have run out.

Traducir a español

Respuesta de Agorapulse

Hi Ben,

So glad the features, customer support, and price point are working well for your agency!

Warm regards,
Lisa Kalner Williams
Product Marketing Director
Agorapulse

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Recomendación de usuario
8.9/10
Basado en 355 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Agorapulse

Precios de Agorapulse

A partir de
USD 99.00/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.5/5
Basado en 355 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Agorapulse

Funciones de Agorapulse

API
Análisis de campaña
Análisis de participación
Análisis en tiempo real
Creación de informes y estadísticas
Creación de marca personalizable
Gestión de campañas
Gestión de contenidos
Gestión de email marketing
Importación y exportación de datos
Integración de redes sociales
Integración de terceros
Interfaz para arrastrar y soltar
Marketing multicanal
Modelos personalizables
Notificaciones automáticas
Panel de actividades
Pruebas A/B
Segmentación de campañas
Supervisión
Funciones
4.3/5
Basado en 355 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre Agorapulse

Preguntas frecuentes sobre Agorapulse

He aquí algunas preguntas frecuentes sobre Agorapulse.

P. ¿Qué tipo de planes de precios ofrece Agorapulse?

Agorapulse ofrece los siguientes planes de precios:

A partir de: USD 99.00/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Agorapulse?

No tenemos información sobre las características de Agorapulse

P. ¿Quiénes son los usuarios habituales de Agorapulse?

Los clientes habituales de Agorapulse son:

Empresas pequeñas, Empresas Grandes, Sin ánimo de lucro, Empresas medianas

P. ¿Qué idiomas admite Agorapulse?

Agorapulse admite los siguientes idiomas:

Inglés, Francés, Español

P. ¿Qué tipo de planes de precios ofrece Agorapulse?

Agorapulse cuenta con los siguientes planes de precios:

Suscripción

P. ¿Agorapulse es compatible con dispositivos móviles?

Agorapulse admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Agorapulse?

Agorapulse se integra con las siguientes aplicaciones:

Facebook, Instagram, LinkedIn, Shift, Twitter

P. ¿Qué tipo de asistencia ofrece Agorapulse?

Agorapulse ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Tutoriales en vídeo