Agorapulse

Agorapulse

Herramienta de gestión de redes sociales para equipos y agencias

4.6/5 (326 opiniones)

Información general sobre Agorapulse

¿Qué es Agorapulse?

Con Agorapulse, las empresas pueden gestionar sus mensajes de redes sociales, programar y publicar contenido, identificar marcadores de influencia claves, supervisar canales sociales y crear reveladores informes. Esta plataforma se integra con Facebook, Twitter, Instagram, YouTube, LinkedIn y Google+ para publicar en diferentes plataformas. Agorapulse ofrece un sistema de bandeja de entrada social único que ayuda a los gestores de redes sociales a priorizar y responder a todas las consultas, comunicaciones y quejas de los seguidores o clientes.

Agorapulse tiene como objetivo ayudar a los equipos de marketing a ahorrar tiempo al publicar contenido gracias a un sistema avanzado de colas que permite reutilizar contenido automáticamente. Esta plataforma califica a seguidores para ayudar a las empresas a identificar posibles embajadores y marcadores de influencia para centrar la atención en ellos y considerarlos como oportunidades.

Las principales características de Agorapulse incluyen una bandeja de entrada de redes sociales para cada cuenta que rastrea los mensajes entrantes, programación y puesta en cola, reposicionamiento en la cola y vista previa de contenido avanzado, captura de comentarios de Facebook e Instagram, informes ilimitados, reglas de moderación automática personalizables para evitar el correo no deseado, identificación de marcadores de influencia y mucho más.

Información general sobre Agorapulse

Precio

A partir de
USD 99.00/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Agorapulse

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Canadá, China, Europa y otros 5, Alemania, India, Japón, Latinoamérica, África y Oriente Medio
Idiomas admitidos
Inglés, Francés, Portugués, Español

Capturas de pantalla

Captura de pantalla de Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member.
Captura de pantalla de Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member. Captura de pantalla de Agorapulse: Keep conversation history and add internal notes on your fans, followers, and detractors. Captura de pantalla de Agorapulse: Our downloadable reports allow you to easily customize, share, and learn from your social media activity. Captura de pantalla de Agorapulse: Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.

Opiniones de Agorapulse

Opiniones de Agorapulse

Calificación general
4.6
/
5
Excelente
226

Muy bien
88

Normal
9

Pobre
2

Malo
1

Relación calidad-precio
4.5
Funciones
4.4
Facilidad de uso
4.6
Asistencia al cliente
4.8
96% Un ha recomendado esta aplicación
Matt T.

Recommending AgoraPulse for Social Media Management Platform

Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.


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Usuario verificado

Essential tool for the day to day running of my business


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Ian P.

Frustrating UI and poor integration with social media channels


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Sara B.

The Best Kept Secret: Social Media Marketing Tool, Agorapulse is the magician behind the...

Anytime I have had an issue with Agorapulse (my issues were user errors, lol) my chat interactions with support have been absolutely delightful. The response to any of my inquiries has been surprisingly quick and everyone I have dealt with has felt real and with just the right touch of humor to keep things fun. Agorapulse has made social media management FUN and giving me confidence when managing it all by myself could easily have turned into a scary nightmare! I can't say enough good things about my experience with Agorapulse. I'm a huge fan and advocate!


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Mike G.

Agorapulse for Social Media Management Success

It is our primary social media management and scheduling tool we use for our own social media and for all our clients social media.


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Matt T.
Sector: Tecnología y servicios de la información
Tamaño de la empresa: 2-10 empleados
Traducir a español

Recommending AgoraPulse for Social Media Management Platform

Software usado A diario durante 1-5 meses
Revisado el 27/8/2019
Fuente de la reseña: Capterra

Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.

Puntos a favor

When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!

Puntos en contra

Overall the platform works great and I strongly recommend it. My complaints are pretty minor.
1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying.
2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.

Traducir a español

Respuesta de AgoraPulse

Hi there Matt,

Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about.

Here's to your continued social media success!
Lisa

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Usuario verificado
Sector: Marketing y publicidad
Tamaño de la empresa: 2-10 empleados
Traducir a español

Essential tool for the day to day running of my business

Software usado A diario durante Más de un año
Revisado el 11/5/2020
Fuente de la reseña: GetApp

Puntos a favor

As a social media management business, with over 30 profiles in our portfolio, Agorapulse makes management a breeze. No messages slip through and the inbox function helps our whole team stay on top of incoming messages. Scheduling and rescheduling (with tabs) helps us with listening and reporting to our clients, and the interface is visual and easy to navigate. Not a day goes by that we don't use Agorapulse.

Puntos en contra

Generally I am pretty happy. The only downside is the monthly fee which is quite high for a small business like mine. I would like more features to be included in the price like competitor reports. I would also like to see deeper social listen features to be released.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Ian P.
Traducir a español

Frustrating UI and poor integration with social media channels

Software usado A diario durante 6-12 meses
Revisado el 2/9/2017
Fuente de la reseña: Capterra

Puntos a favor

Social inbox is a useful and time-saving feature. We also use the Analytics every month to share with our clients.

Puntos en contra

Our experience with AgoraPulse has been incredibly frustrating. Our team has experienced a range of issues:
- images posted to social networks come out soft and blurry, despite us using good quality images
- the interface doesn't communicate the limitations of AgoraPulse's integration well. For example, the app can't post images to LinkedIn. We discovered this by posting images and text, only for the images to be dropped on the post.
- the customer service is responsive, but our problems are not being resolved.

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Respuesta de AgoraPulse

Hi Ian,

Mary here, Agorapulse's Advocacy Marketing Manager. I appreciate your honest review, as we always have things to work on.

Just to address these two points you've made, the LinkedIn issue is a restriction with how they work with 3rd party tools, but you're right - it should be made clear when you're creating a post.

The issue of blurry images sounds like it was from a bug when we first released the new version of the tool. We've since been able to fix that.

I know you've been in contact with our support team, but if there's anything I can do for you please don't hesitate to let me know.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Sara B.
Sector: Construcción
Tamaño de la empresa: 1001-5000 empleados
Traducir a español

The Best Kept Secret: Social Media Marketing Tool, Agorapulse is the magician behind the curtain

Software usado A diario durante 6-12 meses
Revisado el 19/2/2020
Fuente de la reseña: Capterra

Anytime I have had an issue with Agorapulse (my issues were user errors, lol) my chat interactions with support have been absolutely delightful. The response to any of my inquiries has been surprisingly quick and everyone I have dealt with has felt real and with just the right touch of humor to keep things fun. Agorapulse has made social media management FUN and giving me confidence when managing it all by myself could easily have turned into a scary nightmare! I can't say enough good things about my experience with Agorapulse. I'm a huge fan and advocate!

Puntos a favor

I took over our social media marketing in the middle of last year. Social Media Management is not what I do full time. Instead, it's a tiny portion, and I have minimal time to dedicate myself to it. I began hunting for software to help me quickly balance everything. (I knew from experience I did not want to use Hootsuite. Several of us have tried it and found it challenging to manage our social media accounts with Hootsuite.) After doing a little digging, I stumbled across AgoraPulse and decided to give it a try for a year. And I have been incredibly happy that I made that decision!

This platform has made it so simple to set up a posting calendar. (For example, I can have a job post shared on our Facebook page every Monday morning. And our LinkedIn page every Wednesday afternoon.) Once I had my calendar set up with the types of posts I plan to create; I simply had to start adding to the queues. Then, Agorapulse rotates my posts, in those pre-selected slots, for the length of time I determine for each post.

Agorapulse is fantastic as a listening tool as well!

I love the control that I have. I love the easy-to-understand data that I always have at my fingertips, ready to show upper management of our social reach. I love that I can easily access Agorapulse from online and the app on my phone. And I love how effortless it is to create and post current marketing content across all of our accounts/platforms. Agorapulse has made me look like a professional!

Puntos en contra

My single issue has been in regard to payment. My company requires me to pay vendors by check using an invoice. Unfortunately, Agorapulse is not (or was not at that time) set up to receive payment inside the United States and I am currently unable to set up vendors outside the United States. So, we had to get creative and pay using a one-time-use debit card set up specifically for my annual subscription. We were able to figure it out and everyone I dealt with was very accommodating (they even extended my trial until payment could be arranged), but it would be much easier for our needs if Agorapulse was set up to receive payment to a PO Box or something within the US. Until this is changed, I will have to have these one-time-use debit cards created annually. Agorapulse is absolutely worth it, but it is a teeny bit annoying.

Traducir a español

Respuesta de AgoraPulse

Sara,

You have so many great quotables here! First of all, I'm sure you looked like a professional *before* you used our tool, but I'm glad that having us is icing on your professional cake!

I'm equally happy to hear that we bring fun to your social media management. I wish there was something we could do about the invoice situation -- but if there's anything else we can do for you, definitely reach out to your friends on the support team!

Warm regards,
Lisa Kalner Williams
Product Marketing Director
Agorapulse

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Mike G.
Sector: Marketing y publicidad
Tamaño de la empresa: 2-10 empleados
Traducir a español

Agorapulse for Social Media Management Success

Software usado A diario durante Más de dos años
Revisado el 19/3/2020
Fuente de la reseña: Capterra

It is our primary social media management and scheduling tool we use for our own social media and for all our clients social media.

Puntos a favor

Agorapulse has been our "go to" social media management platform for our agency for over 2 years now. I am a diehard fan and user. We love the calendars we can share with clients and the ability to assign brands to just the team members that need to see and have access to their social.

The ease of use for teams is the best, ability to give clients access is a huge bonus, and the smart phone app is an asset for on the go monitoring and publishing. We moved from another tool because it was getting "clunky" to use with a non-efficient interface. Agorapulse has continued to make innovation a priority and that is huge for us. Love the tool.

Puntos en contra

Nothing really to speak of. Agorapulse has met our needs and we are fans. If there was one thing I would add it would be ability to store and add hashtags in a specific tool, like for Instagram. I can save hashtags to add but if I create the post for Facebook and Instagram, then I have to add the saved hashtags to both and then go to the Facebook version and delete them versus just being able to go to the Instagram version and add them. Not big, but something.

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Respuesta de Agorapulse

Thanks for the review and your longstanding support of Agorapulse. Michael!

Lisa at Agorapulse

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
9/10
Basado en 326 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Agorapulse

Precios de Agorapulse

A partir de
USD 99.00/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.5/5
Basado en 326 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Agorapulse

Funciones de Agorapulse

API
Análisis de campaña
Análisis de participación
Análisis en tiempo real
Creación de informes y estadísticas
Creación de marca personalizable
Gestión de campañas
Gestión de contenidos
Gestión de e-mail marketing
Importación y exportación de datos
Integración de redes sociales
Integración de terceros
Interfaz para arrastrar y soltar
Marketing multicanal
Modelos personalizables
Notificaciones automáticas
Panel de actividades
Pruebas A/B
Segmentación de campañas
Supervisión
Funciones
4.4/5
Basado en 326 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre Agorapulse

Preguntas frecuentes sobre Agorapulse

He aquí algunas preguntas frecuentes sobre Agorapulse.

P. ¿Qué tipo de planes de precios ofrece Agorapulse?

Agorapulse ofrece los siguientes planes de precios:

A partir de: USD 99.00/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Agorapulse?

No tenemos información sobre las características de Agorapulse

P. ¿Quiénes son los usuarios habituales de Agorapulse?

Los clientes habituales de Agorapulse son:

Empresas Grandes, Empresas medianas, Sin ánimo de lucro, Empresas pequeñas

P. ¿Qué idiomas admite Agorapulse?

Agorapulse admite los siguientes idiomas:

Inglés, Francés, Portugués, Español

P. ¿Qué tipo de planes de precios ofrece Agorapulse?

Agorapulse cuenta con los siguientes planes de precios:

Suscripción

P. ¿Agorapulse es compatible con dispositivos móviles?

Agorapulse admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Agorapulse?

Agorapulse se integra con las siguientes aplicaciones:

Facebook, Instagram, LinkedIn, Shift, Twitter

P. ¿Qué tipo de asistencia ofrece Agorapulse?

Agorapulse ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Tutoriales en vídeo