Mindbody

Software de gestión empresarial de salud y bienestar

4 /5 (2034 opiniones) ¡Escribe una reseña!

Información general sobre Mindbody

¿Qué es Mindbody?

El software MINDBODY proporciona todo lo que necesitas para darle vida a tu visión a largo plazo. Comienza de manera simple: organizas tu día y recibes a nuevos clientes. Los clientes llegan a tu empresa y los registras. Siempre que los principiantes quieran unirse, les pides que firmen algunas cosas rápidamente con una exención electrónica, lo que te permite guardar el perfil de tu cliente de inmediato.

A medida que creces, pasas a planear el día en función de la planificación de todos y MINDBODY te ayuda a llevar un registro de lo que hace cada miembro del personal.

En poco tiempo, los nuevos clientes comienzan a encontrarte en la aplicación MINDBODY Connect y también comienzan a reservar tus servicios. Una vez que el nuevo cliente se convierte en un cliente habitual leal, puedes configurar la facturación periódica e incluso hacer que se una a tu programa de referencia automatizado, para darles un pequeño incentivo por hablarles a sus amigos de ti.

Siempre que tengas un momento libre entre los clientes, puedes revisar tus números para ver cómo estás creciendo, tus ingresos, ventas, asistencia y retención de clientes. Y debido a que siempre hay espacio para crecer, puedes usar lo que aprendas para planificar y ejecutar campañas de marketing, volviendo a atraer clientes inactivos con correos electrónicos y mensajes de texto automáticos.

Y como tu marca y tus servicios se vuelven parte de la rutina de tus clientes, puedes incluso crear una aplicación móvil completamente personalizada con tu marca, para que puedan tener la misma experiencia contigo en sus teléfonos.

Información general sobre Mindbody

Precio

A partir de
USD 129.00/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Mindbody

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Australia, Canadá, Europa, Alemania, Latinoamérica, Reino Unido, Estados Unidos
Idiomas admitidos
Inglés, Francés, Alemán, Italiano, Español

Capturas de pantalla

Captura de pantalla de Mindbody: Generate reports to track monthly sales and revenue, retention, attendance and inventory
Captura de pantalla de Mindbody: Generate reports to track monthly sales and revenue, retention, attendance and inventory Captura de pantalla de Mindbody: Track client schedules anytime, anywhere via desktop, laptop, tablet or mobile Captura de pantalla de Mindbody: Check and manage schedules easily through a color-coded calendar Captura de pantalla de Mindbody: Clients can book online through the user's website, or the Mindbody mobile app Captura de pantalla de Mindbody: Gain quick and central access to client details Captura de pantalla de Mindbody: Manage scheduling, payroll, tips, commissions, inventory and more, from a centralized platform

Opiniones de Mindbody

Opiniones de Mindbody

Calificación general
4
/
5
Excelente
953

Muy bien
530

Normal
256

Pobre
112

Malo
183

Relación calidad-precio
3.6
Funciones
3.9
Facilidad de uso
3.8
Asistencia al cliente
3.8
73% Un ha recomendado esta aplicación
Garrett E.

Learn It and Use It


Traducir con Google
Theresa O.

It is OKAY

I think until recently we were thinking of switching to something else that is more reasonably priced. I stayed on and am now using the new marketing software. We will see if it helps automate our business more.


Traducir con Google
Megan O.

my go to for staying active

this app stays prominently on my phone's home screen because it's just that much of a necessity and it is easy enough to use to stay on top of my classes.


Traducir con Google
Jeffrey B.

MindBody Software Suite with Branded App

Overall experience was grueling and constantly defeating to my business operations. Joining Mindbody was a poor decision in many facets. The software suite works directly against your business by directing (through email marketing etc.) new members to use the "Non-Branded" app when you already have the Branded App. The Mindbody App sends deals from other fitness studios to your customers via the Mindbody App. This isn't good for retention. If a customer want to skate around your regular member prices, the Non-Branded App offers discounts to your already regular customer (not just new customers), creating instant revenue losses when trying to gain new customers. Customer Care/Service representatives knew less about the MindBody suite than I did since I have used the software longer than the representatives that were supposed to be assisting. The integrated software for payments which ease the use of processing and tracking is a "catch 22". If your card on file for Mindbody payments expires, which happens periodically; MindBody will just shutdown your site and you cannot operate in any capacity or function. No phone call message to let you know. If this happens, you will have an onslaught of fixes because the Mindbody system will disassociate your confirmation phone numbers with your customers and they will no longer be able to confirm appointments. You will have to manually push any missed autopays etc.


Traducir con Google
John T.

MindBody for Music Schools

Studio automation is always a plus - if you haven't used Auto-Pay, you should really try it. Automated emails are really the best part. For us, it's slow, kind of clunky, and doesn't fit our needs as well as we had hoped. Them withholding our money was definitely the main impetus for our disillusionment.


Traducir con Google
Garrett E.
Sector: Hospital y atención sanitaria
Tamaño de la empresa: 51-200 empleados
Traducir a español

Learn It and Use It

Software usado A diario durante Más de dos años
Revisado el 6/9/2019
Fuente de la reseña: Capterra

Puntos a favor

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Puntos en contra

the old design structure of the base platform could use some updates, which they are aware of

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Theresa O.
Sector: Salud, bienestar y deporte
Tamaño de la empresa: 2-10 empleados
Traducir a español

It is OKAY

Software usado A diario durante Más de dos años
Revisado el 28/2/2020
Fuente de la reseña: Capterra

I think until recently we were thinking of switching to something else that is more reasonably priced. I stayed on and am now using the new marketing software. We will see if it helps automate our business more.

Puntos a favor

I like that it has an app and that our clients can easily sign up. Also, the billing makes it easy for a small business like ours.

Puntos en contra

We have been using MINDBODY for the last 3 years. I just think it is okay and think there are so many other products out there that have come out that might be better. My biggest gripe is the cost. I wish it scaled more with how big our fitness business is. We have a small business and don't do a lot of volume but in order to get the marketing features we have to pay a huge premium. I also was bothered that that they just increase costs by a lot after we used it for a year and never gave any training about the new features that we HAD to pay for. I don't like that their actual internal network and app don't help get new clients. DON'T ever pay for that feature as it takes a percentage from the sale. You are much better off doing your own sales and marketing.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Megan O.
Sector: Práctica médica
Tamaño de la empresa: 10,001+ empleados
Traducir a español

my go to for staying active

Software usado Semanalmente durante Más de dos años
Revisado el 30/5/2020
Fuente de la reseña: Capterra

this app stays prominently on my phone's home screen because it's just that much of a necessity and it is easy enough to use to stay on top of my classes.

Puntos a favor

i really love the reach of this app in that so many companies are involved and it's quickly become a kind of search tool of its own to find specific workout facilities or such . i frequently use the map and search feature when traveling to find my go- to styles of studios and i regularly use the app to pay for class and passes for my favorite hometown studio. very easy to see class schedules to have multiple different payment options and to keep track of the classes you've gone to in the past.

Puntos en contra

i love that the home screen shows my favorites but i don't that it doesn't take me to my favorites' home page but instead their schedules and there is no easy way to get from the schedules to the home page to lets say purchase a class pass instead of booking a specific class. to do this i have to click through several pages from the home screen to eventually get to this goal.

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación: 9.0/10

Jeffrey B.
Sector: Salud, bienestar y deporte
Tamaño de la empresa: 2-10 empleados
Traducir a español

MindBody Software Suite with Branded App

Software usado A diario durante Más de dos años
Revisado el 27/1/2020
Fuente de la reseña: Capterra

Overall experience was grueling and constantly defeating to my business operations. Joining Mindbody was a poor decision in many facets. The software suite works directly against your business by directing (through email marketing etc.) new members to use the "Non-Branded" app when you already have the Branded App. The Mindbody App sends deals from other fitness studios to your customers via the Mindbody App. This isn't good for retention. If a customer want to skate around your regular member prices, the Non-Branded App offers discounts to your already regular customer (not just new customers), creating instant revenue losses when trying to gain new customers. Customer Care/Service representatives knew less about the MindBody suite than I did since I have used the software longer than the representatives that were supposed to be assisting. The integrated software for payments which ease the use of processing and tracking is a "catch 22". If your card on file for Mindbody payments expires, which happens periodically; MindBody will just shutdown your site and you cannot operate in any capacity or function. No phone call message to let you know. If this happens, you will have an onslaught of fixes because the Mindbody system will disassociate your confirmation phone numbers with your customers and they will no longer be able to confirm appointments. You will have to manually push any missed autopays etc.

Puntos a favor

The best pert of MindBody was the Branded App. One touch at the fingertips for purchases by the customer.

Puntos en contra

Constant updates that caused issues for booking, purchasing and retaining customers. My email box was virtually packed with issues that MindBody caused from an update to the app. "A fix to fix the problem caused by the fix for a problem we fixed" could be the Moto!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 1.0/10

John T.
Sector: Administración educativa
Tamaño de la empresa: 13-50 empleados
Traducir a español

MindBody for Music Schools

Software usado A diario durante Más de dos años
Revisado el 4/4/2020
Fuente de la reseña: Capterra

Studio automation is always a plus - if you haven't used Auto-Pay, you should really try it. Automated emails are really the best part. For us, it's slow, kind of clunky, and doesn't fit our needs as well as we had hoped. Them withholding our money was definitely the main impetus for our disillusionment.

Puntos a favor

Integrated billing/scheduling/contractor & staff payroll. Automated email messaging. Automated customer billing. A large variety of services thought to improve retention and conversion. Tech support is very knowledgeable, professional and helpful.

Puntos en contra

We've been using MB for over 7 years. It was affordable when we started, but has continued to increase in cost. It is now very expensive, by comparison to other offerings. The billing system is extremely complicated to set up and is difficult to train. It's really built for yoga studios, etc., and is not a good solution for music schools. The vast majority of the add-on products they promote are not useful to those that only book recurring appointments, like music schools do. They seem to be designed for pushing individual appointment booking, which is the opposite of what we need. There are constant "improvements" which always add more page loads - when we first started, you could go to any page on the site within 2 clicks. The daily tasks you need are now, all, at least 3 page loads away, if not more. In other words, their improvements always slow us down and don't add any value that we can perceive. The reason we're going to move to something else was cemented this week: On Apr. 1 our Auto-Pays ran like normal. On Apr. 2 they sent us an email informing us that 20% of what they owed us was being held to protect our clients due to changes from the COVID-19 pandemic. We were left scrambling for cash to cover checks we had already written. There was no warning that they were going to short us. They claimed that the "entire processing industry" was doing this, but I can find no evidence that that is true. It looks like they were holding back our money to protect themselves.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 0.0/10

Recomendación de usuario
7.9/10
Basado en 2034 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Mindbody

Precios de Mindbody

A partir de
USD 129.00/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
3.6/5
Basado en 2034 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Mindbody

Funciones de Mindbody

API
Base de datos de clientes
Base de datos de contactos
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Encuestas y comentarios
Gestión de calendarios
Gestión de contactos
Importación y exportación de datos
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
3.9/5
Basado en 2034 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre Mindbody

Preguntas frecuentes sobre Mindbody

He aquí algunas preguntas frecuentes sobre Mindbody.

P. ¿Qué tipo de planes de precios ofrece Mindbody?

Mindbody ofrece los siguientes planes de precios:

A partir de: USD 129.00/mes

Modelo de precios: Suscripción

Prueba gratis: No disponible

P. ¿Cuáles son las características principales de Mindbody?

No tenemos información sobre las características de Mindbody

P. ¿Quiénes son los usuarios habituales de Mindbody?

Los clientes habituales de Mindbody son:

Empresas Grandes, Empresas medianas, Empresas pequeñas

P. ¿Qué idiomas admite Mindbody?

Mindbody admite los siguientes idiomas:

Inglés, Francés, Alemán, Italiano, Español

P. ¿Qué tipo de planes de precios ofrece Mindbody?

Mindbody cuenta con los siguientes planes de precios:

Suscripción

P. ¿Mindbody es compatible con dispositivos móviles?

Mindbody admite los siguientes dispositivos:

Android, iPhone

P. ¿Con qué otras aplicaciones se integra Mindbody?

Mindbody se integra con las siguientes aplicaciones:

ActiveCampaign, Constant Contact, Delivra, Emma, Mailchimp, REACH, Social Campaigns, TapMango, Trainerize, Xero

P. ¿Qué tipo de asistencia ofrece Mindbody?

Mindbody ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo