Square Point of Sale

Square Point of Sale

iPad & Android point of sale (POS) system

4.7/5 (1151 opiniones)

Información general sobre Square Point of Sale

Square Point of Sale is a cloud-based POS solution for use with iOS and Android devices, or Square’s own point of sale hardware. The software allows users to manage customers, transactions, inventory, invoicing, and payments, with additional tools for managing customer loyalty, marketing, employees, and payroll. Square offers magstripe, chip, and contactless card readers for accepting payments via debit and credit cards, Google Pay, and Apple Pay.

With Square’s customer directory, users can manage all of their customers in a single location. Key customer information is added automatically to build profiles, and users can search and sort customers to view their purchase histories or send personalized messages directly from their profiles. The Square dashboard allows users to access their sales data from any device, with real-time hourly sales reports for each location, transaction and deposit tracking, and more. The Virtual Terminal enables payment collection through users’ computers, with the ability to key in card details so that no card reader is required.

Square Inventory allows users to manage their inventory from anywhere. Products can be imported via CSV and names, prices, and quantities can be edited at any time. Daily stock alert emails notify users of items with low or no stock, and inventory levels can be exported to printable spreadsheets. Native integrations with Shopventory and Stitch Labs are offered, and users can also create custom solutions using Square’s APIs.

Precio

A partir de
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Opciones de precios
Prueba gratis
Gratis
Relación calidad-precio

Dispositivos

Tamaño de la empresa

P
M
G

Disponible en los países siguientes

Australia, Canadá, Japón, Estados Unidos

Idiomas admitidos

Inglés, Francés, Japonés, Español

Reseñas de Square Point of Sale

Calificación general
4.7/5
96% reseñas positivas
884
Excelente
226
Muy bien
34
Media
3
Mediocre
4
Horrible
Usuario verificado
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Easiest and simplest way to start taking credit card payments for your office

Software usado A diario durante Más de dos años
Revisado el 15/12/2018
Fuente de la reseña: Capterra

Great. Simple and easy to use. People have said that their customer service is extremely hard to get hold of, but we have used it for 3 years and have had no reason to contact customer service.

Puntos a favor

Square POS was very easy to set up. The first card reader you receive (a simple plug in to an iPad or iPhone) was free. We created an account online, attached a bank account, and created a menu of items/services we provide. Then we simply chose photos for each service or product category so that it looks nicer in the app for our employees. The result was a very simple set up and a very clean looking POS.
What's also nice is that Square POS is good at being able to refund patients if something was charged incorrectly. They also get receipts if they choose to via text message or email.
Changing the prices and adding or deleting items on the service/products you sell is quite easy. You simply log in to the website and make changes. Also, you can turn in options such as giving customers a choice to tip or not.
For being an office that used to take cash only, choosing Square POS was the way to go in entering the world of credit cards. We have no regrets and have no had problems. The correct amount of $$ we received (minus 2.75% of every transaction) gets deposited into our account every week. And we no longer have to hire a collections agency to go after those who don't have cash or mail in checks because they will simply pay through credit card now.

Puntos en contra

Square does take 2.75% of your transaction each time. You can find cheaper alternatives, but not with the ease of set up and use that comes with Square. The bigger con about Square POS is that if you have take a payment over the phone and manually type in their credit card information instead of typing it, they charge extra at 3.5% of the transaction.
Also, the first card reader they send you is a simple swiper, but we found that it didn't always work well. Most cards these days have chips, and if you want a good and safer reading you'll want to purchase the Chip reader at $49. We don't regret the purchase though.
Lastly, if you are a restaurant and choose to include the option to allow customers to tip, know that square takes 2.75% of your ENTIRE transaction (including the tip your customers add).

Desglose por calificación

Relación calidad-precio
Facilidad de uso

Probabilidad de recomendación

7.0/10
Joseph C.
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Own a business? You NEED this product!

Software usado A diario durante Más de dos años
Revisado el 23/10/2018
Fuente de la reseña: Capterra

If you're a business owner and you sell products or services, especially if you have multiple sites and/or have a mobile sales force, this product is a must. The access is easy, the interface is friendly, and the payment system is quick.

Puntos a favor

EASY to set up and use! In short time, we were able to set up our entire library online and make it simple to purchase and sell products. Once set up, everything is available to every member of team, so that one of our book sellers in California has access to the same products as a book seller in Michigan the moment the product is placed online. I also love that we can easily create multiple price points for products and can easily access them from the apps on various mobile devices, desktops etc...

The percentages paid to Square are as small as any other you will find, and they deposit funds into your bank account within 24-hours, with same-day options available for an extra, nominal fee. The no hassle, ease-of-deposit, process is a MUST for our small business.

Customer service has been off the charts good, and every small issue has been resolved quickly. I also love that so many web sites integrate with Square so that we can maintain one payment portal for 99% of what we do.

The technology (swipe devices, Point of Sale stands, card tappers/reader...work flawlessly with each and every device we've thrown at them (iPhones, iPads, Android, laptop...) and they look good, too.

Puntos en contra

Honestly, there is little to NOT like about this system. I've tried several others and since switching to Square 5 years ago, I've never looked back.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
Aurora G.
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Great as a user and business owner

Software usado A diario durante 6-12 meses
Revisado el 26/9/2019
Fuente de la reseña: Capterra

Would definitely recommend to anyone looking for an easy to use and up to date transaction platform.

Puntos a favor

My first experience with Square Point of Sale was a couple years back as a Receptionist in a Fitness Facility. On a daily basis, we used Square Point of Sale whether it was to buy merchandise, memberships, snacks or sign up for special workshops. What I particularly loved most about Square Point of Sale was its easiness to use and software platform. We could receive payments from the company cellphone, iPad or computer depending what was available at the time. The platform was consistent on all three devices and just as easy to use on all of them as well.
In later years, as I opened my own Health and Wellness business, I went straight to Square Point of Sale as my main way of receiving payments. It has been an excellent tool and is always up to date. What I also like the most is how quick it is and easy to receive payments and it accepts most credit cards.

Puntos en contra

Square Point of Sale is excellent for receiving payments and I don't have any negative experience with the platform. The only thing I wish would be that the analytics and reports that I receive for all payments and invoices would be easier to read. I have a bit of trouble understanding them. Other than that, overall great platform.

Desglose por calificación

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Asistencia al cliente

Probabilidad de recomendación

8.0/10
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A cheap, easy, & convenient CC processing alternative.

Software usado A diario durante Más de dos años
Revisado el 18/3/2019
Fuente de la reseña: Capterra

We take all of our credit/debit card payments through Square, as well as Apple Pay, Android Pay & Samsung Pay. The ability for a customer to pay, sign, and get a receipt e-mailed to their phone while they are still standing in front of me brings a nice sense of trust and completion to each sale.

Puntos a favor

It is free to set up and implement initially. Square will even send free card processors (they're the cheap ones that let you take a card payment from your phone/tablet, but it will let you start swiping cards immediately). They help keep track of your sales/accounting for non-card payments, too, as long as you enter in the sales data for them. Additionally, the ability to edit & customize withdrawal options is very helpful. I can get funds deposited on a schedule or whenever I choose to (even instantly, although this incurs an additional 1% fee). It is much cheaper and more convenient than a standard CC payment processor, so anyone with a small or mobile business would be wise to check this out.

Puntos en contra

The customer service is a bit lacking. I've never had a real issue with them that didn't resolve itself pretty quickly, but there's been one or two times where I have an issue and get what appears to be an automated response about it. Not a big deal, but when you Google it, on the Square help forums, this kind of response seems to be the norm for most questions/concerns. Fortunately, their system is pretty self-explanatory, that additional personalized help isn't usually needed.

Desglose por calificación

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Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

9.0/10
Melody E.
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Excellent as a cash register for small businesses

Software usado A diario durante Más de dos años
Revisado el 29/10/2018
Fuente de la reseña: Capterra

At the ice cream parlor I work at, the register is programmed with all of the items we sell. You can program buttons to create discounts either by a percentage of the sale or with a flat dollar amount. This program tracks sales by day and by product sold. We have used this for probably 2 years now and it allows us to track sales from the years past to see what the trends are. For example, how busy were we last Mother's Day or when to our sales start dropping as we head into/winter fall. This allows us to make informed decisions on how much staffing we need and what hours to keep our business open for. We can also see how well certain items are selling. So when we introduce new items it allows us to see if they are selling well and gives us insight as to how we need to market for our business. This replaced a simple cash register that we used to have, but it is so much more than a cash register with all of the information you can track and use to make decisions for your business.

Puntos a favor

This is an easily programmable software that can be used to create a point of sale register. I work at a coffee/ice cream parlor and we use the software for our register, and it stores our sales information and has been very helpful in marketing and determining what products have been selling well or poorly

Puntos en contra

I don't know if there's anything I don't like about this program. It's user friendly and I haven't really found any limitations or holdbacks to our business because of this

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación

10.0/10

Precios de Square Point of Sale

A partir de
N/A
Opciones de precios
Prueba gratis
Gratis
Relación calidad-precio

Square's pricing is simple for businesses of all sizes.
Pay 2.75% per swipe or 3.5% + 15¢ per manually entered transaction

Funciones de Square Point of Sale

  • API
  • Facturación
  • Gestión de facturas
  • Importación y exportación de datos
  • Integración contable
  • Integración de terceros
  • Pagos electrónicos

  • Análisis financiero
  • Auditoría
  • Creación de informes personalizables
  • Creación de informes y estadísticas
  • Datos en tiempo real
  • Gestión de flujos de trabajo
  • Gestión de la conformidad
  • Gestión de la contabilidad
  • Notificaciones automáticas
  • Panel de actividades
  • Procesamiento de facturas
  • Seguimiento de gastos
  • Varias divisas

Más información sobre Square Point of Sale

Funciones principales de Square Point of Sale

  • Accounting system integration
  • Adjustable taxes
  • Barcode scanner support
  • Bulk item import
  • Cash drawer history
  • Cash, check & gift card payment recording
  • Credit card processing
  • Custom item library
  • Customer signature capture
  • Customizable loyalty programs & rewards
  • Digital receipts via SMS or email
  • Discount management
  • Employee clock-in/clock-out
  • Employee permission management
  • Full & partial refunds
  • Item search
  • Labor hour reporting
  • Manual credit card entry
  • Multi-location reporting
  • Offline mode
  • Price variations by item
  • Printable sales reports
  • Receipt printer support
  • Summary reports
  • Tipping by percentage or custom amount
  • Transaction history

Beneficios

  • Payment details for regular customers can be stored, enabling users to charge them at the checkout with the tap of a button.

  • Payment can be processed from Mastercard, Visa, Discover, and American Express cards, and payment can be taken without an internet connection in offline mode.

  • Users can enable employee passcodes to control what data each employee is able to access, and all transactions are linked to employees, allowing users to keep track of who is responsible for each sale or refund, and reconcile commissions or tips.

  • Employees can clock in and out with timecards on the point of sale, with automatic overtime calculation, and hours can be edited by users.

  • Sales reports can be filtered by location, device, and employee, and revenue-per-labor-hour reports can be generated to identify the most efficient employees.

  • Preguntas frecuentes sobre Square Point of Sale

    He aquí algunas preguntas frecuentes sobre Square Point of Sale.

    P. ¿Qué tipo de planes de precios ofrece Square Point of Sale?

    Square Point of Sale ofrece los siguientes planes de precios:

    Modelo de precios: Gratis

    Prueba gratis: Disponible

    Square's pricing is simple for businesses of all sizes.
    Pay 2.75% per swipe or 3.5% + 15¢ per manually entered transaction

    P. ¿Cuáles son las características principales de Square Point of Sale?

    Square Point of Sale ofrece las siguientes características:

    • Accounting system integration
    • Adjustable taxes
    • Barcode scanner support
    • Bulk item import
    • Cash drawer history
    • Cash, check & gift card payment recording
    • Credit card processing
    • Custom item library
    • Customer signature capture
    • Customizable loyalty programs & rewards
    • Digital receipts via SMS or email
    • Discount management
    • Employee clock-in/clock-out
    • Employee permission management
    • Full & partial refunds
    • Item search
    • Labor hour reporting
    • Manual credit card entry
    • Multi-location reporting
    • Offline mode
    • Price variations by item
    • Printable sales reports
    • Receipt printer support
    • Summary reports
    • Tipping by percentage or custom amount
    • Transaction history

    P. ¿Quiénes son los usuarios habituales de Square Point of Sale?

    Los clientes habituales de Square Point of Sale son:

    Trabajadores autónomos, Empresas medianas, Empresas pequeñas

    P. ¿Qué idiomas admite Square Point of Sale?

    Square Point of Sale admite los siguientes idiomas:

    Inglés, Francés, Japonés, Español

    P. ¿Qué tipo de planes de precios ofrece Square Point of Sale?

    Square Point of Sale cuenta con los siguientes planes de precios:

    Gratis

    P. ¿Square Point of Sale es compatible con dispositivos móviles?

    Square Point of Sale admite los siguientes dispositivos:

    Android, iPhone, iPad

    P. ¿Con qué otras aplicaciones se integra Square Point of Sale?

    Square Point of Sale se integra con las siguientes aplicaciones:

    Deputy, DrChrono, Finale Inventory, IFTTT, Ordoro, ShipStation, Stitch Labs, Xero, Zapier, Zoho Books

    P. ¿Qué tipo de asistencia ofrece Square Point of Sale?

    Square Point of Sale ofrece las siguientes opciones de asistencia:

    Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica