Jobber

Cotización, programación y facturación para empresas de servicios a domicilio.

4.6 /5 (563 opiniones) ¡Escribe una reseña!

Información general sobre Jobber

¿Qué es Jobber?

Jobber es una solución de gestión de servicios externos basada en la nube diseñada para pequeñas y medianas empresas. Diseñado y construido para aprender a usarlo rápida y fácilmente, Jobber tiene todas las herramientas y características flexibles necesarias para realizar el trabajo.

Jobber está diseñado para negocios en sectores de servicios externos tales como plomería, jardinería y cuidado del césped, servicio de limpieza, reparación de computadoras, climatización, electricistas de control de plagas, personal de mantenimiento, limpieza de alfombras, entre otros.

Jobber admite una amplia variedad de flujos de trabajo programados y no programados, con capacidades de contrato único y recurrente. La cuadrícula de programación y la vista de mapa de Jobber aseguran que los equipos estén completamente asignados y enrutados de manera eficiente.

El sistema de facturación de Jobber está estrechamente integrado con la plataforma de programación, proporcionando la facturación de uno o más trabajos con un solo clic, con seguimiento y creación de informes que asegurarán que las empresas reciban el pago en todo momento. Muchos de los usuarios de Jobber eliminan el costo adicional de un sistema de contabilidad de terceros.

Los gestores de servicios externos pueden realizar un seguimiento de los detalles únicos de los clientes y los trabajos directamente en Jobber. Desde campos a formularios de trabajo personalizados hasta agregar notas y archivos adjuntos, los equipos estarán preparados para el trabajo. Los empleados pueden acceder a la información que necesitan cuando la necesitan en el campo y los gerentes tienen un registro claro de cada cliente y visita.

Robustas, pero fáciles de usar desde cualquier dispositivo, las funciones de programación, cotización y facturación ayudan a las empresas a mantenerse organizadas y centrarse en hacer un buen trabajo. Con adiciones y mejoras realizadas casi a diario, Jobber es un sistema de negocios basado en la nube desarrollado de forma activa y vigorosa para empresas de servicios externos.

Información general sobre Jobber

Precio

A partir de
USD 29.00/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Jobber

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos, Canadá, Reino Unido, Australia
Idiomas admitidos
Inglés

Medios

Jobber is accessible everywhere via native iTunes and Android apps
The calendar tool allows users to schedule jobs with a drag and drop interface
All jobs are logged within the Jobber system with client history and billing information
Invoices can be created within the system
Jobber integrates with QuickBooks Online for data synchronization
Jobber time tracking allows employees to track time spent on jobs
Invoices and payments can be managed within Jobber
Vídeo de Jobber Captura de pantalla de Jobber: Jobber is accessible everywhere via native iTunes and Android apps Captura de pantalla de Jobber: The calendar tool allows users to schedule jobs with a drag and drop interface Captura de pantalla de Jobber: All jobs are logged within the Jobber system with client history and billing information Captura de pantalla de Jobber: Invoices can be created within the system Captura de pantalla de Jobber: Jobber integrates with QuickBooks Online for data synchronization Captura de pantalla de Jobber: Jobber time tracking allows employees to track time spent on jobs Captura de pantalla de Jobber: Invoices and payments can be managed within Jobber

Opiniones de Jobber

Opiniones de Jobber

Calificación general
4.6
/
5
Excelente
388

Muy bien
138

Normal
18

Pobre
7

Malo
12

Relación calidad-precio
4.5
Funciones
4.3
Facilidad de uso
4.6
Asistencia al cliente
4.7
93% Un ha recomendado esta aplicación
Andy W.

Jobber is the BEST

I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing: What used to take me hours, is now a simple 30 minute task. Quoting: What used to be done on a scrap piece of paper, is now done on my iPhone. Scheduling: What used to be done on excel, is now organized through the online calendar which can be accessed anywhere, anytime. Overall, I would recommend jobber to anyone running a service based business, and would be happy to answer any further questions.


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Rich A.

Jobber - MY Business OSS

My overall experience with Jobber has been quite positive as it helps me immensely run my business.
It is my OSS today. It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting. I just wish I had more robust reporting features with it.


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Mark R.

if you expect to grow your company, don't go with the jobber, go with SingleOps.com


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Amanda D.

Bad update

Over all experience has been great till the jobber app on my crews tablet stopped working and they have been dragging there feet on how it can get fixed.


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Joel K.

Overall a great program

Ease of use and quickly putting in jobs. Could do a lot better if their software handled client credit on account and texting freestyle and dropped their monthly payment to more reasonable price for small business to use.


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Andy W.
Sector: Servicios para instalaciones
Tamaño de la empresa: 2-10 empleados
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Jobber is the BEST

Software usado A diario durante Más de dos años
Revisado el 2/2/2019
Fuente de la reseña: Capterra

I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing: What used to take me hours, is now a simple 30 minute task. Quoting: What used to be done on a scrap piece of paper, is now done on my iPhone. Scheduling: What used to be done on excel, is now organized through the online calendar which can be accessed anywhere, anytime. Overall, I would recommend jobber to anyone running a service based business, and would be happy to answer any further questions.

Puntos a favor

-The jobber platform is very easy to use and can be learned quickly.
-Batch invoice creation is extremely helpful.
-Jobber makes quoting, booking and scheduling jobs a breeze!
-Having a client hub is a real crowd pleaser.

Puntos en contra

Jobber is overall a 5/5 software system that has been the best thing for helping my business grow. Over the almost 5 years of using Jobber, the only thing I would like to remind people is that once you delete something, there is no way to get it back. I accidentally deleted an invoice once, and it was gone for good. This was my mistake, so as long as you're more cautious than I was that day, you'll be good.

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Respuesta de Jobber Software

Andy! Thanks so much for this thorough feedback. We're so proud to work with your team and are so glad to hear we've been able to help make improvements across your processes.

Unfortunately we can't always recover deleted items, but sometimes we can, so always feel free to reach out to our Success Team in the event we can recover something just in case.

Thanks again for taking the time to leave a review :)

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Rich A.
Sector: Servicios para el consumidor
Tamaño de la empresa: 2-10 empleados
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Jobber - MY Business OSS

Software usado A diario durante Más de dos años
Revisado el 4/12/2020
Fuente de la reseña: GetApp

My overall experience with Jobber has been quite positive as it helps me immensely run my business.
It is my OSS today. It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting. I just wish I had more robust reporting features with it.

Puntos a favor

Having a system that can be quickly and easily implemented and used by small business that incorporates features including integrates that addresses 'quote to cash' work flow was essential. Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.

Puntos en contra

Reporting is weak with the version I currently have. There are some standard reports that provide some fair data qualities but to customize reports using custom fields or job fields is quite weak. Exporting any report to Excel does not work well. I dont get the attachment file when attempting.

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Respuesta de Jobber Software

Hi Rich, thanks so much for your review. We're glad things are going well overall, and have noted your feedback for more advanced reporting. We're always looking at providing better business insights to our customers, so if you have additional info you'd like to share with us don't hesitate to reach out to our Success Team and we can collect that for our Product Team. Cheers!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Mark R.
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if you expect to grow your company, don't go with the jobber, go with SingleOps.com

Software usado A diario durante Más de dos años
Revisado el 1/6/2018
Fuente de la reseña: Capterra

Puntos a favor

I'm not going to take it away from jobber completely. Your customer service is awesome. They are super friendly, it got great attitudes. They answer the phones all the time. Except when they're in meetings anyway. But regardless they're very good at getting back with you and finding you good answers. Also, their user interface while I have a problem with a few things, for the most part is super super simple and intuitive. They are very good if you're a small business. But that's the problem. Is that where you're wanting to stay? I didn't think about it for years ago when I started. And now I kind of wish that I didn't. But I'll get to that here in a second.

Puntos en contra

Their data export is horrible. If you want to see a clear picture of where your calls are coming from, you have to download for 5 files and concatenate them all and try to piecemeal them together to understand and have a full database file of your own clients. Honestly, that stinks. They don't give you an API, because they say that the one that they had slow down their servers and they don't want to offer that level of service to small businesses. Do you see what I mean? If your small they'll do business with you, but if you want to grow, they're not willing to go there.
So, if you want to grow, don't go with jober. Instead go with single Ops. They have an API.
This may not mean a lot to you now, but once you start dumping high amount a month in advertising, you absolutely want to know where every single call is coming from. If you don't, you end up wasting thousands of dollars a month.
And jobber will not give you the API. Worse, they could give you an API on a limited basis. For example they could limit it to Tim queries a day. That would not slow down their server significantly. But they don't. And that stinks. So you get all of this investment training all of your people with a specific system, and then once you start growing you have to leave. For this reason, I wish I would have gone with single Ops II begin with.

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Respuesta de Jobber Software

Hey Mark, we appreciate you sharing your feedback. Our goal is to help our customers be successful, and often success means growth, so we would appreciate the opportunity to hear more about your export needs and workflow so we can share that with our product team.
We also might be able to offer some advice or workarounds, and further explain our API approach. Someone from our product team will be reaching out today, so please keep an eye out for an email from us.

Many of our customers sustain an efficient workflow in Jobber as they grow their businesses, but we do know that every business has different needs and hopefully we can find a way to make your evolving workflow work with Jobber.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Amanda D.
Sector: Construcción
Tamaño de la empresa: 2-10 empleados
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Bad update

Software usado A diario durante 6-12 meses
Revisado el 28/9/2020
Fuente de la reseña: SoftwareAdvice

Over all experience has been great till the jobber app on my crews tablet stopped working and they have been dragging there feet on how it can get fixed.

Puntos a favor

I love how easy it is to use for us. Easy to explain and show someone how to use it when that person isn’t tech savvy. Love how my clients can pay on it

Puntos en contra

Did an update and now my crew can’t us the app. They can’t even figure out why it isn’t working it has been working for the past 9 months perfectly fine and they did a big update and now it doesn’t work on a tablet.

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Respuesta de Jobber Software

Hi Amanda, we're so glad to hear things with Jobber are going well! If you haven't been able to get the app issue resolved, our team is here to help. Please reach out to our Success Team and we'll get you back on track. Thanks for your review!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 2.0/10

Joel K.
Sector: Servicios
Tamaño de la empresa: Trabajador autónomo
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Overall a great program

Software usado A diario durante 6-12 meses
Revisado el 19/5/2020
Fuente de la reseña: Capterra

Ease of use and quickly putting in jobs. Could do a lot better if their software handled client credit on account and texting freestyle and dropped their monthly payment to more reasonable price for small business to use.

Puntos a favor

Great look and ease of use. Works on all devices.

Puntos en contra

Compared to other programs like this, The cost for options is quite high. They are pushing more to have credit cards processed through them and have done away with paypal payments. There is only texting of canned messages. My biggest issue. Over all though the $130.00 a month for half way decent options is to high. If you pay a full year in advance then that price goes to 99.00 a month. So charging you 30 more paying by the month is another down fall for this software. To pay in advance for small business it penalizes them. Another downfall is how it handles your clients that over pay or pay in advance by applying credit to their account. I does not handle this very well at all!

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Respuesta de Jobber Software

Hi Joel, thank you for your review and this feedback. We'd like to make sure you're getting the most value of your plan so it's more than worth your monthly investment. Please reach out to our Success Team via phone (1-888-721-1115), chat, or email ([email protected]), and we'll do our best to make sure you're getting the most value out of Jobber. We'd also like to collect some additional feedback around what could be more helpful for your business, and do our best to potentially offer some alternative workflows that work best for you and your team. Thank you again for your feedback!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Recomendación de usuario
8.9/10
Basado en 563 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Jobber

Precios de Jobber

A partir de
USD 29.00/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.5/5
Basado en 563 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Jobber

Funciones de Jobber

API
Almacenamiento de documentos
Auditoría
Creación de informes en tiempo real
Creación de informes personalizables
Creación de informes y estadísticas
Datos en tiempo real
Facturación
Gestión de documentos
Gestión de flujos de trabajo
Gestión de inventarios
Gestión de la conformidad
Importación y exportación de datos
Integración de terceros
Notificaciones automáticas
Panel de actividades
Registro de auditoría
Seguimiento de actividades
Seguimiento de inventario
Supervisión
Funciones
4.3/5
Basado en 563 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre Jobber

Preguntas frecuentes sobre Jobber

He aquí algunas preguntas frecuentes sobre Jobber.

P. ¿Qué tipo de planes de precios ofrece Jobber?

Jobber ofrece los siguientes planes de precios:

A partir de: USD 29.00/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Jobber?

No tenemos información sobre las características de Jobber

P. ¿Quiénes son los usuarios habituales de Jobber?

Los clientes habituales de Jobber son:

Empresas pequeñas, Trabajadores autónomos, Empresas medianas

P. ¿Qué idiomas admite Jobber?

Jobber admite los siguientes idiomas:

Inglés

P. ¿Jobber es compatible con dispositivos móviles?

Jobber admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Jobber?

Jobber se integra con las siguientes aplicaciones:

Authorize.net, Braintree, Mailchimp, NiceJob, PayPal, QuickBooks Online, QuickBooks Online, QuickBooks Online Advanced, Square Point of Sale, Stripe

P. ¿Qué tipo de asistencia ofrece Jobber?

Jobber ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo