ShipStation

Un software de envío con una gran cantidad de reseñas de 5 estrellas.

4.7 /5 (709 opiniones) ¡Escribe una reseña!

Información general sobre ShipStation

¿Qué es ShipStation?

Como solución de envío por múltiples canales y transportistas, ShipStation fue diseñada para facilitar el proceso de envío y cumplimiento de los comercios minoristas online. Al potenciar miles de tiendas y procesar millones de etiquetas de envío por mes, ShipStation puede ahorrar tiempo y dinero a los comerciantes porque maximiza las eficiencias relativas al envío. ShipStation recupera y consolida automáticamente la información de pedidos de más de 40 canales de ventas, aplica un conjunto preconfigurado de preferencias de envío a cada pedido según lo que tú hayas especificado, procesa e imprime etiquetas de envío y talones de embalaje personalizados (hasta 500 en un solo lote) y envía notificaciones automáticamente a cada tienda con el estado de envío y la información de seguimiento. Una vez que se crea la etiqueta, ShipStation automatiza toda la comunicación con el cliente y proporciona informes consolidados para la visualización inmediata. Todo esto sucede automáticamente, fluidamente y en tiempo real. Quienes buscan externalizar algunas o todas sus operaciones de envío, incluida la recolección, el embalaje, el envío y la atención al cliente, deben echar un vistazo a la integración con Fulfillment by Amazon.

Información general sobre ShipStation

Precio

A partir de
USD 9.00/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de ShipStation

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos, Canadá, Reino Unido, Australia
Idiomas admitidos
Inglés

Medios

ShipStation Orders Grid w/ Order Sidebar
ShipStation Shipment Batches Page
ShipStation Insights Dashboards
ShipStation Insights Dashboards
ShipStation Shipping Rate Calculator
ShipStation Batch Label Creation
Vídeo de ShipStation Captura de pantalla de ShipStation: ShipStation Orders Grid w/ Order Sidebar Captura de pantalla de ShipStation: ShipStation Shipment Batches Page Captura de pantalla de ShipStation: ShipStation Insights Dashboards Captura de pantalla de ShipStation: ShipStation Insights Dashboards Captura de pantalla de ShipStation: ShipStation Shipping Rate Calculator Captura de pantalla de ShipStation: ShipStation Batch Label Creation

Opiniones de ShipStation

Opiniones de ShipStation

Calificación general
4.7
/
5
Excelente
549

Muy bien
131

Normal
15

Pobre
5

Malo
9

Relación calidad-precio
4.6
Funciones
4.6
Facilidad de uso
4.6
Asistencia al cliente
4.6
96% Un ha recomendado esta aplicación
David k A.

Test your shipping software - they're not all made the same

I moved from Stamps.com and cut my shipping and customer service time by 80%. I adopted this software at ~15 packages per day because it was more expensive than Stamps.com. Bad move!!! Pay extra for ShipStation from the start.


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Ronald C.

Shipstation Changed My Life

We started with shipstation when our small online shop was shipping well under 100 items a month. I'd tried a few other softwares, and none of them compared. Now, our business has grown many, many times over, and shipstation has scaled with us without a hitch. It's incredibly easy to use, integrates wonderfully with our online storefront, ebay, etc... I've recommended it to many, many people over the years, and I really can't imagine running my business without it!


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Nick J.

Making Life Easy

We are very happy with the software we just wish the integration with Lightspeed POS was a little better.


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Bryan C.

Shipstation is great software for the price, but it has its limitations

Shipstation is great, but as you scale out your business you will most likely need to move to a more robust WMS. For many start up companies that do not have a lot of inventory or a high volume of SKU's, Shipstation will provide a powerful tool that can help speed up fulfillment and release many of the frustration of shipping product while not costing you huge amounts of money.


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Usuario verificado

Shipstation Makes Multi Channel Shipping Insanely easy

I love it. I love that it offers to combine orders from the some customer together, I love that I can create global rules for each platform. I love that it integrates with every platform and you don't need to worry about having any kind of issue there. It works with special shipping options like seller fulfilled prime. Really could not be happier.


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David k A.
Tamaño de la empresa: 11-50 empleados
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Test your shipping software - they're not all made the same

Software usado A diario durante Más de un año
Revisado el 15/3/2018
Fuente de la reseña: Capterra

I moved from Stamps.com and cut my shipping and customer service time by 80%. I adopted this software at ~15 packages per day because it was more expensive than Stamps.com. Bad move!!! Pay extra for ShipStation from the start.

Puntos a favor

I've used ShipStation, ShippingEasy, ShipWorks, Stamps.com, Ordoro, and SolidCommerce with a few clients. My two favorite are ShipStation and ShippingEasy. They both have different strengths - sweat the small stuff because it really makes a difference if you're shipping 200+ packages a day. It's worth using two or more systems and then picking the best. The time spent is worth the effort.

I use ShipStation for managing the shipping and customer service from my website, Amazon, Walmart, Jet, Ebay, and Etsy. The application is rock solid. Creating manual orders is simple, as is importing orders and combining shipments. I like that I can place orders on hold and setup future shipments. Other vendors like ShippingEasy cannot do this (yet). We get a fair number or orders that have a bad address and we're able to put orders on hold until we hear back from the customer. This shipping rules and kitting options are fairly robust. It is easy to identify return customers (this is something not done well by other platforms). The UI is very buttoned-up. ShipStation also has a superior "Search Customers" function that will search on 3 and 4 part names, city, state... Some of the other vendors fail here. Having good search reduces customer service time.

Puntos en contra

There are some things that ShippingEasy does better - e.g. they're a single page application and that means that the interface is super fast. ShipStation is slower as you mover around in the interface. I wish that ShipStation could manage my inventory across marketplaces and I'm in love with how some of the other vendors solicit reviews using marketing/email automation. I hope someday that vendors like ShipStation will also connect to Auth.net or Stripe.com so that we can Auth and Settle New Manual Orders. It takes a bit longer to learn ShipStation but if you're running a larger/complicated business you'll come to appreciate the power that comes with the complexity.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Ronald C.
Sector: Arte y artesanía
Tamaño de la empresa: 11-50 empleados
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Shipstation Changed My Life

Software usado A diario durante Más de dos años
Revisado el 23/12/2019
Fuente de la reseña: Capterra

We started with shipstation when our small online shop was shipping well under 100 items a month. I'd tried a few other softwares, and none of them compared. Now, our business has grown many, many times over, and shipstation has scaled with us without a hitch. It's incredibly easy to use, integrates wonderfully with our online storefront, ebay, etc... I've recommended it to many, many people over the years, and I really can't imagine running my business without it!

Puntos a favor

Ease of use and feature richness. We had tried a couple of other shipping systems for our online shop, and none were as intuitive and user friendly as Shipstation. We were able to get up and running very quickly when we first started, and now, many years later, I've learned much of the the deep functionality that lays beneath the simple surface.

Puntos en contra

I had to think a while, but I do with the dashboard reporting was a bit clearer and easier to read. There are a couple of widgets on there that I have still to figure out quite how to read.

Desglose por calificación

Relación calidad-precio
Facilidad de uso

Probabilidad de recomendación: 10.0/10

Nick J.
Sector: Comercio minorista
Tamaño de la empresa: 2-10 empleados
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Making Life Easy

Software usado A diario durante 6-12 meses
Revisado el 9/1/2021
Fuente de la reseña: Capterra

We are very happy with the software we just wish the integration with Lightspeed POS was a little better.

Puntos a favor

We have two small retail stores with most of our owners and employees' time dedicated to servicing those in-store customers and providing great experiences for everyone who walks through the door. Shipstation allowed us to open up our online store and divert minimal time to fulfilling the rush of orders we received from our website. During the Covid 19 Pandemic this website with the Shipstation software helped us to keep the doors open.

Puntos en contra

Integration with our Point of Sale Solution is not perfect and could be improved significantly.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Bryan C.
Sector: Logística y cadena de suministro
Tamaño de la empresa: 11-50 empleados
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Shipstation is great software for the price, but it has its limitations

Software usado A diario durante Más de dos años
Revisado el 8/3/2018
Fuente de la reseña: Capterra

Shipstation is great, but as you scale out your business you will most likely need to move to a more robust WMS. For many start up companies that do not have a lot of inventory or a high volume of SKU's, Shipstation will provide a powerful tool that can help speed up fulfillment and release many of the frustration of shipping product while not costing you huge amounts of money.

Puntos a favor

Shipstation is great for companies that are looking for a label printing solution for there shopping carts. Shipstation is able to handle high volumes of orders and allows for labels to be pre-printed, which can greatly increase the fulfillment time. There are pretty good filtering options that can lead to more efficiencies when printing that can save time with your fulfillment team.

Shipstation integrates with many different platforms fairly seamlessly, which allows for more diversity in the ever growing number of platforms that are out there. They are also constantly adding new platforms that can integrated with.

I think the fact that this software is user friendly and efficient in its design makes this software a worthwhile investment for those that need a better shipping solution.

Puntos en contra

The issues that we have run into with this software as we have scaled to processing over 3000 shipments a day are too many holes which can cause many opportunities for errors, processing speeds, and lack of flexibility.

When you are processing up to 3000 orders a day problems flesh themselves out quickly. One issue that has arisen is the inability to hold people accountable when errors occur. For example, since the labels are pre-printed there is not a simple to way to know who misshiped an order when it is sent incorrectly to a customer. On top of that, since the labels are pre-print there is no way to verify through software on the outbound that a shipment is correct. You have to trust that your team is packing order correctly, which is guaranteed to cause problems regardless. There is also the possibility that labels can be double printed or not printed at all since labels are processed and then a PDF is created to print orders. This has been costly for us an multiple occasions, which is hardly preventable no matter who you have printing.

Due to the fact that Shipstation is cloud based this can cause issues with processing speeds. We have seen hang ups (especially on Mondays) that cause the whole team to be slowed down due.

The other issue with cloud based system is the lack of flexibility for Shipstation to be customized to how you would like it. If changes are made they have to be made globally, which can take a while or just simply cannot happen altogether.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Usuario verificado
Sector: Comercio minorista
Tamaño de la empresa: 11-50 empleados
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Shipstation Makes Multi Channel Shipping Insanely easy

Software usado A diario durante Más de dos años
Revisado el 29/10/2020
Fuente de la reseña: Capterra

I love it. I love that it offers to combine orders from the some customer together, I love that I can create global rules for each platform. I love that it integrates with every platform and you don't need to worry about having any kind of issue there. It works with special shipping options like seller fulfilled prime. Really could not be happier.

Puntos a favor

Integration is a cinch. YOu really need next to no technical knowledge to set this up on most platforms. Once you create all the rules anyone and I mean anyone can just come in and fulfill all your orders.

Puntos en contra

Honestly, I would say that I wish it was free but it is as I like to say WEP - Worth Every Penny, and it doesn't really cost very much.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
9/10
Basado en 709 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de ShipStation

Precios de ShipStation

A partir de
USD 9.00/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.6/5
Basado en 709 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de ShipStation

Funciones de ShipStation

API
Almacenamiento de documentos
Auditoría
Creación de informes en tiempo real
Creación de informes personalizables
Creación de informes y estadísticas
Datos en tiempo real
Facturación
Gestión de documentos
Gestión de flujos de trabajo
Gestión de inventarios
Gestión de la conformidad
Importación y exportación de datos
Integración de terceros
Notificaciones automáticas
Panel de actividades
Registro de auditoría
Seguimiento de actividades
Seguimiento de inventario
Supervisión
Funciones
4.6/5
Basado en 709 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre ShipStation

Preguntas frecuentes sobre ShipStation

He aquí algunas preguntas frecuentes sobre ShipStation.

P. ¿Qué tipo de planes de precios ofrece ShipStation?

ShipStation ofrece los siguientes planes de precios:

A partir de: USD 9.00/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de ShipStation?

No tenemos información sobre las características de ShipStation

P. ¿Quiénes son los usuarios habituales de ShipStation?

Los clientes habituales de ShipStation son:

Empresas pequeñas, Empresas Grandes, Administraciones públicas, Sin ánimo de lucro, Trabajadores autónomos, Empresas medianas

P. ¿Qué idiomas admite ShipStation?

ShipStation admite los siguientes idiomas:

Inglés

P. ¿ShipStation es compatible con dispositivos móviles?

ShipStation admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra ShipStation?

ShipStation se integra con las siguientes aplicaciones:

Bitium, Brightpearl, DEAR Inventory, Finale Inventory, Freestyle Solutions, Orderhive, SellerActive, Shipwire, Stitch Labs, SureDone

P. ¿Qué tipo de asistencia ofrece ShipStation?

ShipStation ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo