Neon CRM
Neon CRM
Sobre Neon CRM
Recauda más, ahorra tiempo y saca el trabajo adelante con una plataforma CRM que ayuda a las organizaciones sin ánimo de lucro y trabaja por sus necesidades. La mayoría de sus empleados provienen del sector de las organizaciones sin ánimo de lucro, por lo que conocen los desafíos y han creado una base de datos para solucionar los problemas.
Con todos los datos y herramientas en un solo lugar, la organización puede ahorrar tiempo y concentrarse en el trabajo que realmente importa. Crea formularios online, involucra a los donantes, planifica eventos, gestiona miembros, supervisa a los voluntarios y consigue información de los paneles de métricas clave incorporados; todo con solo unos clics.
Miles de organizaciones usan NeonCRM para gestionar sus recaudaciones de fondos, socios, eventos y sitios web. Precios a partir de 100 $ por mes.
Imágenes
¿Tienes dudas sobre Neon CRM?
Compara con una alternativa popular
Precio inicial
Opciones de precios
Funciones
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
Alternativas
QuickBooks Online
monday.com
Salesforce Service Cloud
Flipcause
Opiniones
¿Ya tienes Neon CRM?
¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.
- Sector: Administración educativa
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
User Friendly
Revisado el 1/9/2023
Puntos a favor
I have worked in a few CRMs since starting my career, and Neon CRM is the most user friendly. Also, the help section is wonderful and easy to understand. If I cannot find an answer, customer service is prompt and helpful.
Puntos en contra
It would be nice if Neon had more capabilities for events such as a silent auction/raffle function.
Respuesta de Neon One
Hey Julie, thank you so much for taking the time to leave us a review! It's so wonderful hearing how useful our help resources and support team have been for you. Thanks again!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
My experience with Neon CRM
Revisado el 28/9/2023
My experience, again, has mostly been positive. Initially, I encountered a learning curve but I am...
My experience, again, has mostly been positive. Initially, I encountered a learning curve but I am appreciating that curve now. I also appreciate the customer service I've received from Neon CRM. In addition to the private sessions that have been enormously helpful, I can join various courses on specific aspects of the software. I can also sit in on "Office Sessions" which has been informative. And it helps to have access to various tutorials that I can reference repeatedly if need be. All in all, it has been a very positive experience.
Puntos a favor
What I like most about NEON CRM is that it offers us the ability to have all our information at our fingertips. This really does allow all of us to be more thorough and therefore more successful in growing our nonprofit, which is just three years old. We can reference everything to determine many of our next steps.
Puntos en contra
What I like least is not being able to customize the grant pages a bit more, but truthfully, I now have grown quite used to Neon CRM, and I'm happy with how the grant pages are laid out. I also appreciate being able to add all my LOI's and grant applications as well as grant responses. Being able to reference all that information at anytime has been an enormous time saver for me.
Respuesta de Neon One
Hey Roberta, thank you so much for taking the time to leave us a review! We're so glad that Neon CRM has been helpful in aggregating all of your data! Sometimes a learning curve is important to ensure you get all the ins and outs of a platform, glad to hear that our support resources have helped you feel confident using the platform. Cheers!
- Sector: Arte y artesanía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Not the same
Revisado el 7/12/2023
It was good when it was just Arts People. Simple and clear Ever since Neon purchased it, prices...
It was good when it was just Arts People. Simple and clear Ever since Neon purchased it, prices have increased and customer service has plummeted, particularly as it relates to billing/invoicing.
Neon should consider making things technologically easier, not more difficult. Consider non-techies are doing this work internally and externally.
Puntos a favor
Fairly easy to sell tickets. Prices have been fair, but are now increasing.
Puntos en contra
The inability to speak with someone on the phone. Very displeased about this.
Billing is a mess.
There are many reports, but finding or creating the one you want is not intuitive.
Customers are confused about the diagram when purchasing tickets.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
NEONCRM is solid
Revisado el 6/12/2023
Pretty solid platform - I enjoy using it.
Pretty solid platform - I enjoy using it.
Puntos a favor
Neon gets the job done and is pretty intuitive. I use it several times a day and find it to be easy to use.
Puntos en contra
I don't like the barriers to customer service/tech support. Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call.
I wish the app had not been abandoned.
I wish the tribute gift function was more functional - during the reconciliation process, it would be nice to have a checkbox to mark when an acknowledgement card was sent to the honoree.
Respuesta de Neon One
Hey Becky, thank you for your review! If you haven't attended our live group trainings or open office hours, I think those could be a worthwhile solution to the frustration you're feeling around support response times. You can sign up at the link below and gain access to one of our team members to get your questions answered: https://academy.neonone.com/page/neon-crm-live-trainings
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
You have to wait forever for support
Revisado el 7/12/2023
Our membership-based nonprofit has been using Neon CRM since 2017. We've seen a lot of improvements...
Our membership-based nonprofit has been using Neon CRM since 2017. We've seen a lot of improvements in that time, and expect the platform to become even more robust. In fact, one of the most endearing features of the Neon ecosystem is the monthly update and the associated webinars introducing new functionality. HOWEVER, as noted above: invariably, there is an excruciatingly long wait time before support tickets are answered.
Puntos a favor
Neon CRM is a great system for administering membership, donations, and events for our non-profit.
Puntos en contra
Support is great, eventually... BUT it takes a week or more to get an answer to a simple question. This is a major shortcoming that Neon would do well to address.
Respuesta de Neon One
Hey Mike, thanks for your review! Glad to hear that your organization finds Neon CRM useful for membership management, donation tracking, and events. If you have simple questions and are looking for a quick solution, I'd recommend looking into our Support Center articles. We have hundreds that address all of the most common pains that our clients have ran into in the past. You can also always sign up for our open office hours to get your questions answered quickly by a member of our consulting team! Sign up for office hours here: https://academy.neonone.com/page/neon-crm-live-trainings. Thanks again!
Preguntas frecuentes sobre Neon CRM
He aquí algunas preguntas frecuentes sobre Neon CRM.P. ¿Qué tipo de planes de precios ofrece Neon CRM?
Neon CRM ofrece los siguientes planes de precios:
- A partir de: USD 99.00/mes
- Modelo de precios: Suscripción
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de Neon CRM?
Los clientes habituales de Neon CRM son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
P. ¿Qué idiomas admite Neon CRM?
Neon CRM admite los siguientes idiomas:
inglés
P. ¿Neon CRM es compatible con dispositivos móviles?
Neon CRM admite los siguientes dispositivos:
P. ¿Con qué otras aplicaciones se integra Neon CRM?
Neon CRM se integra con las siguientes aplicaciones:
ClickBid, Constant Contact, Continue to Give, Denali Fund, DonorDrive, Eventbrite, Fundraise Up, Higher Logic Thrive, Mailchimp, Overflow, PayPal, QuickBooks Online Advanced, Resource Management, Stripe, TaxJar, The Giving Block, Ujoin, VolunteerLocal, Zapier, authorize.net, iWave
P. ¿Qué tipo de asistencia ofrece Neon CRM?
Neon CRM ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos
Categorías relacionadas
Ver todas las categorías de software encontradas para Neon CRM.
