Bitrix24

Bitrix24

Paquete gratuito de herramientas de gestión, comunicación y colaboración.

4.1/5 (348 reviews)

Bitrix24 Overview

Bitrix24 es una plataforma de colaboración empresarial en línea. Bitrix24 ofrece a los usuarios herramientas como CRM, gestión de documentos, tareas, gestión del tiempo y gestión de proyectos integradas en un entorno de estilo social que incorpora perfiles de usuarios, gustos, comentarios, mensajería instantánea y uso compartido de contenido.

Bitrix24 tiene como objetivo proporcionar una solución práctica para administrar una empresa en línea. Desde el marcado de tarjeta al inicio del día hasta las tareas, el procesamiento de ventas y la finalización del día con la creación de informes, existen herramientas flexibles y precisas para manejar cada operación.

¡Ya se crearon más de 10 000 intranets! Hasta 12 usuarios gratis.

Bitrix24 simplifica las comunicaciones con funciones sociales como los "me gusta" y los comentarios y procesos automatizados como notificaciones, suscripciones a discusiones o grupos e informes asistidos.

Esta plataforma progresiva une módulos robustos que realizan la gama completa de los servicios de intranet:
— Grupos de trabajo (proyectos) con tareas, calendarios, archivos, wiki, galería de fotos y conversaciones;
— Servicios de la empresa, tales como estructura visual, lista de ausentes, informes de tareas y horas de trabajo, directorio de empleados;
— Herramientas de gestión del tiempo con mecanismo de ingresos/salidas, planificador diario e informes de trabajo regulares;
— Función de planificación de tiempo con calendarios, planificador de eventos y administrador de reuniones (con Outlook y sincronización CalDAV).
— Bibliotecas de documentos con sistemas de permisos flexibles, control de versiones y asistencia WebDAV.
— Búsqueda social que cubre todos los objetos del sistema, incluidos los documentos cargados, tareas y eventos. Los resultados se ajustan a los permisos de acceso;
— CRM con integración de correo electrónico y herramientas visuales de construcción de procesos comerciales.

Al conectar estas poderosas herramientas en una capa social altamente intuitiva, Bitrix24 proporciona una solución ideal para pequeñas empresas y adecuada para organizaciones de cualquier tamaño.

Pricing

Starting from
USD 39.00/month
Pricing options
Free Trial
Gratis
Suscripción
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brasil, Canadá, China and 5 others, Europa, Alemania, India, Japón, Latinoamérica

Supported Languages

Chino (simplificado), Chino (tradicional), Inglés, Francés, Alemán and 11 others, Indonesio, Italiano, Japonés, Polaco, Portugués, Ruso, Español, Taiwanés, Tailandés, Turco, Ucraniano

Bitrix24 Reviews

Overall rating
4.1/5
79% positive reviews
134
Excellent
142
Very good
47
Average
11
Poor
14
Terrible
Jorge rene A.
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A Secret Jewel

Used Daily for 1+ year
Reviewed on 20/8/2018
Review Source: Capterra

Ok, I have been using Bitrix24 for several years now... sometimes for little things, some other times just for testing and understand how the product has been changing over the time, but right now is a true hidden jewel for me. This CRM delivers everything in one package, I can run almost my entire company on it. CRM, Prospects, Projects, Intranet, Workflows, Phones, Unified Communications, etc. If this piece of software adds accounting and financials to the packages, it would be a one-stop solution for every entrepreneur.

I think that the most valuable feature I ever see on this tool is the fact that the CRM processes are truly customizable... I mean, most of the CRM systems let you customize small things like the field name, some behaviors and some other little stuff (almost meaningless), however, Bitrix24 lets you change everything to fit from a single person orden processing to a multilanguage sales operation, super easy, and if you need to try different angles, you can create multiple pipelines with different configurations...

As i said before, I have tried Bitrix24 in the past, also worked with most of the popular ones (from Microsoft to Zoho and NoCRM) and since i rediscover the new features and funcitionalitis from Bitrix 24 im not looking aymore

You can try it for free and send me a comment about it.

Pros

1.-) Super customizable, multi pipelines, streamlined CRM
2.-) Great team management and employee time sheets system
3.-) Unified communications
4.-) the ability to attach phone numbers to it (and make and receive calls)
5.-) Multichannel contact widget for your website, directly connected to the CRM
6.-) Automation and visual workflow designer
7.-) website builder included (awesome for landing and squeeze pages)
8.-) Taks, Schedule and project management
9.-) Great community support

Cons

- The free version attaches a Bitrix24 reference at the bottom of every email.
- A couple of functions are not polished or clear enough (at least for me).
- Don't have an accounting feature.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Rick P.
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Everything your team needs to get things done on one page, which can be a bit of a problem

Used Daily for 6-12 months
Reviewed on 27/6/2018
Review Source: Capterra

Pros

Bitrix24 has an astonishing number of advanced services available in its free tier -- basically everything except Advanced CRM and Tasks or a lot of online storage, restricted to 12 users. That has to be some kind of record for a service of this type and power. 12 users! For a small business that needs a comprehensive space to communicate, collaborate, get things done, follow up leads, even answer emails and make telephone calls! I really can't think of a more powerful solution at this price. The Activity Stream is among the best of its kind.

The paid plans are also very reasonable considering what you get. There's even a special plan at $69/month for businesses that don't need a lot of users or storage space but have a lot of sales to make and/or leads to follow up on. That strikes me as very very smart. The price is this aggressive, I would imagine, because of the traction of well-known solutions like Salesforce, which all the better for consumers, of course.

Cons

Even though I appreciate everything there one page ready for me to use, the sheer amount of choices can be a bit daunting. Luckily, the lefthand nav can be configured so you can hide stuff you don't need. The design looks to my eyes about 5 years out of style so the UI could use an upgrade, for sure. I'm not sure design is this company's strong point. For instance, the default desktop image makes the menu items hard to read. These seems like quibbles though, don't they. My team ultimately decided on another collaborative space because our needs were half-editorial and Bitrix24 can't really help you there.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Irfan A.
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Brilliant!...All in one solution for Internal communication and project management

Used Daily for 1+ year
Reviewed on 14/2/2019
Review Source: Capterra

We are using Bitrix24 for internal communication and basic task management. Its been a great experience especially with a lot of features. I would surely keep on using.

Pros

- Bitrix24 consist of lots of features and modules that can be switched on or off as needed which is huge plus because it makes it really easy to manage your projects while keeping software simple

- Implementation and learning of the software is very easy and that's what our staff loved about it

- It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose

- Brilliant within the company social feature.

- Accessible on multiple platform which is huge plus. Can be accessed through Web site, Mobile apps and Desktop application for WIndows, Mac and even Linux platform. That's a brilliant thing I would say

Cons

- There is a lot of room in improvement of user experience. If developers can work on User Experience that would be great

- Navigation is not that easy and is really confusing for project management features again this might be related to user experience. I would say they can really improve that.

- Configurations are not very flexible i.e you can not configure the software according to your needs you have to work with what is provided by the developers itself.

- It would have been great if they had a training scheduler or calendar management feature.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Yaroslav K.
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All in one CRM solution / Best for middle-sized companies and teams to handle leads and work with deals

Used Daily for 1+ year
Reviewed on 21/5/2018
Review Source

Pros

*Functionality

Bitrix24 has a lot of great features, but its biggest advantage that I have used is an all-in-one solution. We have a chat there, can work with deals, create schedules, assign tasks with ease and track progress on specific work with history and recent actions taken by the responsible person

*Ad-dons

Bitrix24 has its own marketplace where you can set integration with many services, like mail chimp or a certain work process optimizer.

*UI

Since I started working in Bitrix24, their UI has changed a lot and has become more user friendly. At first it was a bit complicated, but the team is working a lot to make it user-friendly. I can see the work

*Customization

Even in a free plan, bitrix24 leaves a lot of space for adjusting the platform to the companies approach. you can create teams and spaces and plan sales and development processes

Cons

*updates

I also don't believe that their approach to upgrades is comfortable. Even though it does not take much time, but once in a while, the whole service goes down displaying that it is updating and you need to wait. This sometimes can slow work of the department and cause problems

*slow
Being a power house CRM system, bitrix24 is sometimes slow, although I can see that bitrix team is working to improve it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Paul anthony S.
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Excellent value and overall feature set, just needs a bit of polishing the rough edges.

Reviewed on 9/2/2016
Review Source

I've tried a number of project management/collaboration tools including Asana, Basecamp, Wrike, Wunderlist, Zoho, Salesforce, etc. I can't speak to the customer support of Bitrix, as I haven't contacted them. So far, the system has been fairly reliable. The desktop Windows client is somewhat limited compared to the web version, but for most offices, I can't imagine this is a big deal. I really haven't used the CRM or telephony options, so I can't comment on them.

Pros

1. Price. The free version offers a fantastic feature set for up to 12 users. Better yet, when you finally outgrow the 12 seats, the pricing model is the cheapest I've seen with this level of all around features. How can you beat an unlimited employees option with 100gb of storage for only $99 per month? It blows away the competition when it comes to the pricing model. 2. The feature set is very deep. One of my problems with tools like Asana is that it is absolutely fantastic when it comes to project management for small groups, but lacks Gannt charts, CRM functionality, etc. Don't get me wrong, Asana is a great tool, but a limited one to a specific use case scenario. 3. The developers of Bitrix have added additional functionality via Zapier. Zapier is similar to IFTTT, only it a paid program to connect 3rd party apps. 4. One-time cost option for on-premise organizations that need to satisfy specific regulatory or security requirements. Can add additional users to the platform for a one-time cost.

Cons

1. Not as "snappy" fast as Asana and other super streamlined AJAX apps. Page loads and menus are heavier sometimes in functionality, but at a sacrifice of speed. It isn't terrible, but compared to the instant loading of other competitors, it is noticeable. 2. More work needs to be put in on the tutorials, FAQ's and general knowledge base. The system itself is actually more mature than the documentation describing how to use it. You will spend a bit of time learning how to find your way around. Hopefully they'll flesh this out as time goes on. 3. The user interface isn't as "slick" compared to some other options. To me, it just seems a bit busy. There are lots of powerful features within Bitrix, but things need a bit of cleaning up and "gloss" to make it really beautiful.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Bitrix24 Pricing

Starting from
USD 39.00/month
Pricing options
Free Trial
Gratis
Suscripción
Value for money

Bitrix24 Features

  • API
  • Almacenamiento de documentos
  • Chat
  • Comentarios
  • Control de acceso
  • Funcionalidad de búsqueda
  • Gestión de archivos
  • Gestión de documentos
  • Gestión de la comunicación
  • Gestión de permisos
  • Herramientas de colaboración
  • Integración de terceros
  • Interfaz para arrastrar y soltar
  • Notificaciones automáticas
  • Panel de actividades
  • Seguimiento de actividades
  • Seguridad SSL

  • Creación de marca personalizable
  • Espacio de trabajo colaborativo
  • Proyecciones

Categories

Software para Asistencia al cliente Attendance Tracking Software Software para gestión de la comunicación con los clientes Softphone Software Software para coaching comercial Software para Servicios gestionados Software para Estudio de yoga Software para Sin ánimo de lucro Software para Servicios de cliente Software para Peluquería Software de seguimiento de correos electrónicos Software para Gestión de clientes para banca Software para Comunidad de propietarios Software para Sanidad y medicamentos Software para Gestión de clientes para sanidad Software para seguros Software para éxito del cliente Software para Ocio y bienestar Software para academia de baile Software para Construcción Software para Gestión de clientes de construcción Software para Experiencia del cliente Software para almacenamiento en la nube Software para administración parroquial Software para gestión de asociaciones Software para Planificación de marketing Software para gestión de quejas Software para inteligencia comercial y análisis Software para Inteligencia empresarial (IE) Software para Citas y planificación Software para Conferencia Software para Reunión Software para presupuestación configurada Software para Marcador predictivo Software para gestión de redes sociales para empresas Software para planificación de recursos empresariales (ERP) Software para Suite de aplicaciones Software para Redes sociales Software para Marketing en redes sociales Software para Aplicación de Facebook Software para gestión de recursos Software para implicación del empleado Software para Productividad Software de marketing de cuentas Software para Grabación de llamadas Software para gestión de campañas Time Clock Software Software para seguimiento de tiempo y gastos Software para Calendario Software para Seguimiento de problemas Software para Telefonía Software para Respuesta de voz interactiva (IVR) Software para Contabilidad y finanzas Software para facturación Software para Planificación Software para atención al cliente Software para Marketing por SMS Software para instalaciones telefónicas de empresas Software para Capacitación de ventas Software para Gestión de ideas Software para gestión de ventas Software para Venta de entrada y asistencia técnica Software para Recursos humanos (RRHH) Software para Gestión de clientes en línea Software para VoIP Software para Gestión de proyectos informáticos Software para Ventas internas Software para páginas de aterrizaje Software para Generación de formularios Software para Sitios web y comercio electrónico Software para Seguimiento temporal Software para Chat en vivo Software para Uso compartido de archivos Software para otras industrias Software para Servicios profesionales Software para consultoría Software para Presupuestos Software para Automatización de la fuerza de ventas Software para Automatización de servicios profesionales (PSA) Software para marketing por correo electrónico Software para gestión de personal Software para Gestión de eventos Software de comunicación de equipos Software para Generación de clientes potenciales Software para análisis predictivo de calificación de clientes potenciales Software para administración de clientes potenciales Software para gestión de contactos Software para Marketing en línea Software para Automatización de marketing Software para administración de procesos empresariales (BPM) Software para Sin ánimo de lucro Nonprofit CRM Software Software para gestión de documentos Software para Mensajería instantánea y chat Software para Proyecto de colaboración Software para gestión de tareas Software para gestión de empresas Software para planificación de personal Software para Comunicación Software para Colaboración Software para gestión y planificación de proyectos Software para gestión de operaciones Software para Recursos Humanos y relaciones laborales Software para Comunicaciones Software para adquisición de clientes potenciales Software para Ventas Software para intranet Software para gestión de clientes (CRM) Software para gestión de clientes Software para gestión de conocimiento Software para gestión de proyectos Software para Colaboración web Software para Portal Software para Gestión de TI Software para Tasa de producción empresarial Software para gestión de proyectos visuales Software para Comunicación unificada Software para Propiedad y bienes inmuebles Software para telemarketing Software para Marketing Software PBX en la nube Software de comunicación interna Software para centro de atención telefónica Software para atención y asistencia al cliente Software para centro de contacto

Bitrix24 FAQs

Below are some frequently asked questions for Bitrix24.

Q. What type of pricing plans does Bitrix24 offer?

Bitrix24 offers the following pricing plans:

Starting from: USD 39.00/month

Pricing model: Gratis, Suscripción

Free Trial: No disponible

Q. What are the main features of Bitrix24?

We do not have any information about Bitrix24 features

Q. Who are the typical users of Bitrix24?

Bitrix24 has the following typical customers:

Empresas Grandes, Empresas medianas, Non Profit, Empresas pequeñas

Q. What languages does Bitrix24 support?

Bitrix24 supports the following languages:

Chino (simplificado), Chino (tradicional), Inglés, Francés, Alemán, Indonesio, Italiano, Japonés, Polaco, Portugués, Ruso, Español, Taiwanés, Tailandés, Turco, Ucraniano

Q. What type of pricing plans does Bitrix24 offer?

Bitrix24 has the following pricing plans:

Gratis, Suscripción

Q. Does Bitrix24 support mobile devices?

Bitrix24 supports the following devices:

Android, iPhone, iPad

Q. What other apps does Bitrix24 integrate with?

Bitrix24 integrates with the following applications:

Bitium, JivoChat, Landingi, Mailchimp, Mailigen, PieSync, Predictive Dialer, SALESmanago Marketing Automation, SendPulse, SharpSpring

Q. What level of support does Bitrix24 offer?

Bitrix24 offers the following support options:

Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Tutoriales en vídeo