Constant Contact

Constant Contact

Herramientas potentes y orientación experta para comercializar tu negocio.

4.3/5 (1567 opiniones)

Información general sobre Constant Contact

¿Qué es Constant Contact?

Constant Contact ayuda a las pequeñas empresas, organizaciones sin ánimo de lucro e individuos a aprovechar todo el potencial de Internet con un sólido conjunto de herramientas de creación web, comercio electrónico, dominios, creación de logotipos y marketing online.

Ya sabes lo que necesitas. Una solución como esta.

Información general sobre Constant Contact

Precio

A partir de
USD 20.00/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Constant Contact

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Brasil, Canadá, China y otros 5, Europa, Alemania, India, Japón, Latinoamérica
Idiomas admitidos
Danés, Neerlandés, Inglés, Francés, Alemán y otros 5, Italiano, Noruego, Portugués, Español, Sueco

Capturas de pantalla

Captura de pantalla de Constant Contact: Reporting tab
Captura de pantalla de Constant Contact: Reporting tab Captura de pantalla de Constant Contact: Manage, organize and export contacts Captura de pantalla de Constant Contact: Select from a variety of conversion-optimized email templates Captura de pantalla de Constant Contact: Campaign reporting Captura de pantalla de Constant Contact: Review detailed stats to understand what's working and what's not Captura de pantalla de Constant Contact: Get reporting on opens, clicks and forwards Captura de pantalla de Constant Contact: Compare the performance of different emails Captura de pantalla de Constant Contact: Design emails with Constant Contact's WYSIWYG email editor

Opiniones de Constant Contact

Opiniones de Constant Contact

Calificación general
4.3
/
5 1567 opiniones
Excelente
743

Muy bien
573

Normal
205

Pobre
27

Malo
19

Relación calidad-precio
4.1
Funciones
4.1
Facilidad de uso
4.3
Asistencia al cliente
4.2
84% Un ha recomendado esta aplicación
Nathan R.

Robust Email Marketing

Converting web site visitors to email marketing recipients has never been easier, as site visitors simply select which programs they are interested in and they are automatically added to the appropriate contact lists in Constant Contact. Constant Contact has made it painless to conduct email marketing campaigns that circumvent spam filters, something that Emma and MailChimp struggled with.


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Curt L.

Easy to use, great for contact management, but terrible customer service

The email analytics and reports are great.


Traducir con Google
Jeff J.

A nimble framework with solid variety

Over all, it satisfies with tons of options and features. It's been around for quite a while so it has maturity. I like that, because it's less likely to drop off the grid and force me to learn a different application. With the savings of a few home-made cappuccinos instead spending at the coffee stand, you can easily afford this!


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Grace W.

Helps me reach my clients easily

Constant Contact has helped me reach a larger group of clients, by helping me to create attractive emails that represent my business well.


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Aaron S.

Great For Large Contact Base


Traducir con Google
Nathan R.
Sector: Política pública
Tamaño de la empresa: 13-50 empleados
Traducir con Google

Robust Email Marketing

Software usado Mensualmente durante Más de dos años
Revisado el 3/9/2018
Fuente de la reseña: Capterra

Converting web site visitors to email marketing recipients has never been easier, as site visitors simply select which programs they are interested in and they are automatically added to the appropriate contact lists in Constant Contact. Constant Contact has made it painless to conduct email marketing campaigns that circumvent spam filters, something that Emma and MailChimp struggled with.

Puntos a favor

Constant Contact makes it really easy to make attractive, functional emails and to conduct email campaigns with sequencing. Building emails is done via a drag-and-drop interface (WYSIWYG), so you don't have to have any coding experience with html or css. It's really easy to schedule your campaigns, too. If you can use Outlook and Word, you should be able to get comfortable with Constant Contact pretty quickly. It's also really easy to build and manage contact lists, including importing from csv files. And Constant Contact does a good job of tracking bad email addresses and removing them from your lists, which is important because you are charged by the number of contacts you have. I also like that you can send yourself previews so you can try the messages out on different mail programs and tweak them to your liking. Once you've sent out the messages, Constant Contact offers reporting to let you know how successful your campaign was, including the click-through rate. It also sends you reports about who is being added to and removed from your contact lists. Its integration with several WordPress form plugins means it's easy to convert web traffic to email marketing recipients.

Puntos en contra

Permissions. There are basically two levels of permissions besides the account owner: campaign creator and account manager. It would be nice to have more granular control over what users can do, because account manager gives users a lot of freedom, but is necessary to work with contacts, schedule a send, etc. The other thing I don't like is how quickly the cost ramps up. Having used Emma and MailChimp, I feel like Constant Contact is the most robust platform. But it is expensive.

Desglose por calificación

Relación calidad-precio
Facilidad de uso

Probabilidad de recomendación: 8.0/10

Curt L.
Traducir con Google

Easy to use, great for contact management, but terrible customer service

Software usado Semanalmente durante Más de dos años
Revisado el 25/11/2017
Fuente de la reseña: Capterra

The email analytics and reports are great.

Puntos a favor

I use CC to to manage our large contact database and to send out email updates. It is great for segmenting our list -- from general interest to communications to fundraising. The automated features are great, especially that it will not allow the same email to appear in the same inbox twice. It also merges duplicate contacts. We use it across the entire organization. Constant contact is great for merging duplicate contacts, updating your address book, giving a reliable open rate and thorough reports, and allowing you to segment large email lists.

Puntos en contra

When uploading additional contacts, CC wants to see how they actively subscribed. This can be problematic when uploading an older email list (i.e. you may just have a spreadsheet of The List and they want to see more evidence). Additionally, it is a little pricey compared to competitors such as MailChimp. It would be great to be able to export email campaigns as HTML.Be extremely careful when importing contacts. Constant Contact wants to see how they actively subscribed. Sometimes it is hard to prove this when you have entered information for people you have an established relationship with, or if they verbally requested to be added. Constant Contact wants to actually see the (paper) sign-up sheet. This is unachievable for businesses/groups that have been around long enough to have established an email list based on personal relationships or when importing business cards. As for the design, sizing images can be difficult when you are using a self-designed template. As for the contact management services, representatives have very little technical knowledge and don't seem to understand marketing techniques used within certain industries.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Jeff J.
Sector: Medios de difusión
Tamaño de la empresa: 501-1000 empleados
Traducir con Google

A nimble framework with solid variety

Software usado Mensualmente durante Más de un año
Revisado el 17/1/2020
Fuente de la reseña: Capterra

Over all, it satisfies with tons of options and features. It's been around for quite a while so it has maturity. I like that, because it's less likely to drop off the grid and force me to learn a different application. With the savings of a few home-made cappuccinos instead spending at the coffee stand, you can easily afford this!

Puntos a favor

Constant Contact has a smooth feel and almost always gives back more than I put into it. It's simple, solid, and scores big with me in mass management of details, as well as private and public listings. From crafting a simple update, to publishing an intricate periodical, it does the trick. The better your skills in composition and design, the better this suite will engage your craft. If you're not really into complex "back end" matters, like analytics, CTA, efficiency, and delivery success, that's ok. You'll still be able to feel the "pulse"; and like many things, the rest will come with time. The best part is that it grows on you over time, instead of impressing you upfront, and then disappointing. This "work-on-it-anywhere" app is chock full of tools for social marketing, surveys and campaigns, monitoring, scheduling, automation and similar workflows, to design, custom templates, storage, libraries, and hosting, etc. However, don't ease up on your final proof, because that's where I make the "best" mistakes! The more polished it is, the more embarrassing that typo will be! Constant Contact is a multi-level mobile tool, with plans that meet well.

Puntos en contra

While I don't always anticipate maintenance down-times, a more diverse notification system of maintenance times would be nice. I also believe a "pay-per-use" option for a reasonable time-frame would be great for businesses with less predictable budgets, trying to get off the ground. Also, sometimes design tools aren't as pliable as I'd like sometimes (I'm a so-so perfectionist). But for the price, that's ok!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Grace W.
Sector: Medicina alternativa
Tamaño de la empresa: Trabajador autónomo
Traducir con Google

Helps me reach my clients easily

Software usado Mensualmente durante Más de dos años
Revisado el 17/12/2019
Fuente de la reseña: Capterra

Constant Contact has helped me reach a larger group of clients, by helping me to create attractive emails that represent my business well.

Puntos a favor

I love the templates and the ease of creating great looking emails. It's easy to update the contact list. And I like that I can see a preview of the email as it will appear on computers and on mobile devices. I also really like the feedback that the data tracking component gives me.

Puntos en contra

There are a couple spots in the templates that can be glitchy. Sometimes blocks of text will get gaps or random changes in font size -- I have to do several test-emails to check that it will appear in good order on both computers and on mobile devices. That can be time-consuming. Also, some clients report having an issue finding the emails that come from Constant Contact, because the emails end up in spam folders or with warning messages attached.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Aaron S.
Traducir con Google

Great For Large Contact Base

Revisado el 30/8/2016
Fuente de la reseña: SoftwareAdvice

Puntos a favor

Constant Contact does a great job of managing multiple groups/list and lots of contacts. I've worked with clients who have a large customer base and Constant Contact allows managing large amounts of group/lists and allows you to manual remove unsubscribers and errors. They are rolling out a new version of their email builder, but the older version does allow custom css coding per block which really allows customizing their templates.

Puntos en contra

There are a lot of quirks within Constant Contact that I haven't seen in Mailchimp, specifically with using external links for photos and links. The actual editing of text and links within the email builder is quirky and has some issues. Also, the new search feature for previous emails is really slow and takes a long time to find previous emails unless you create folders for all your emails.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Recomendación de usuario
8/10
Basado en 1567 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Constant Contact

Precios de Constant Contact

A partir de
USD 20.00/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.1/5
Basado en 1567 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Constant Contact

Funciones de Constant Contact

API
Análisis de campaña
Análisis de participación
Análisis en tiempo real
Creación de informes y estadísticas
Creación de marca personalizable
Gestión de campañas
Gestión de contenidos
Gestión de email marketing
Importación y exportación de datos
Integración de redes sociales
Integración de terceros
Interfaz para arrastrar y soltar
Marketing multicanal
Modelos personalizables
Notificaciones automáticas
Panel de actividades
Pruebas A/B
Segmentación de campañas
Supervisión
Funciones
4.1/5
Basado en 1567 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre Constant Contact

Preguntas frecuentes sobre Constant Contact

He aquí algunas preguntas frecuentes sobre Constant Contact.

P. ¿Qué tipo de planes de precios ofrece Constant Contact?

Constant Contact ofrece los siguientes planes de precios:

A partir de: USD 20.00/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Constant Contact?

No tenemos información sobre las características de Constant Contact

P. ¿Quiénes son los usuarios habituales de Constant Contact?

Los clientes habituales de Constant Contact son:

Trabajadores autónomos, Empresas Grandes, Empresas medianas, Sin ánimo de lucro, Administraciones públicas, Empresas pequeñas

P. ¿Qué idiomas admite Constant Contact?

Constant Contact admite los siguientes idiomas:

Danés, Neerlandés, Inglés, Francés, Alemán, Italiano, Noruego, Portugués, Español, Sueco

P. ¿Qué tipo de planes de precios ofrece Constant Contact?

Constant Contact cuenta con los siguientes planes de precios:

Suscripción

P. ¿Constant Contact es compatible con dispositivos móviles?

Constant Contact admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Constant Contact?

Constant Contact se integra con las siguientes aplicaciones:

123FormBuilder, Agendize, Ambassador, Datafield, Formstack, Lexity Live, Quoter, Shoeboxed, Shopify, Sumac

P. ¿Qué tipo de asistencia ofrece Constant Contact?

Constant Contact ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo