Información general sobre Pipedrive

¿Qué es Pipedrive?

Pipedrive es una herramienta de gestión de canalización de ventas y CRM para equipos de ventas pequeños y medianos. Está construido de la mano de vendedores experimentos y "ex-Skypers". Pipedrive organiza oportunidades de venta de manera que siempre tendrás una excelente información general de las ventas, lo que te permitirá centrarte en los negocios más importantes. Al abrir Pipedrive, siempre tendrás una única vista optimizada de tu proceso de ventas. Aporta claridad y hace que tu equipo funcione coordinado. Se realiza un seguimiento automático de tus correos electrónicos, llamadas y progresos. Pipedrive despeja el camino, por lo que puedes centrarte en hacer lo que mejor sabes hacer. Debido a que la canalización es tu punto de partida, Pipedrive mantiene tus acciones centradas en el punto de mira, de forma que tus objetivos serán realistas, no idealistas. Pipedrive se integra con Contactos de Google, Google Calendar y otras aplicaciones de Google y se puede acceder a través de equipos de escritorio o dispositivos móviles.

Información general sobre Pipedrive

Precio

A partir de
USD 15.00/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Pipedrive

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Brasil, Canadá, China y otros 5, Europa, Alemania, India, Japón, Latinoamérica
Idiomas admitidos
Neerlandés, Inglés, Finés, Francés, Alemán y otros 9, Italiano, Japonés, Coreano, Noruego, Polaco, Portugués, Ruso, Español, Turco

Capturas de pantalla

Captura de pantalla de Pipedrive: Pipeline with Activity
Captura de pantalla de Pipedrive: Pipeline with Activity Captura de pantalla de Pipedrive: List View Captura de pantalla de Pipedrive: Timeline Captura de pantalla de Pipedrive: Contact View Captura de pantalla de Pipedrive: Take Notes with @mentions Captura de pantalla de Pipedrive: Plan for Follow-Ups Captura de pantalla de Pipedrive: Live Dashboard Captura de pantalla de Pipedrive: Statistics View in Pipedrive Captura de pantalla de Pipedrive: Healthy Pipeline Captura de pantalla de Pipedrive: Seamless Android and iOS Mobile apps

Reseñas de Pipedrive

Reseñas de Pipedrive

Calificación general
4.6
/
5 2145 reseñas
Excelente
1402

Muy bien
633

Media
87

Mediocre
16

Horrible
7

Relación calidad-precio
4.5
Funciones
4.3
Facilidad de uso
4.6
Asistencia al cliente
4.4
95% ha recomendado esta aplicación
Ahmed F.

It Is For You


Traducir con Google
Chris A.

Great product, easy to use and many features


Traducir con Google
Virginia B.

Driving you pipeline to success


Traducir con Google
Andrew A.

Pipedrive is an exceptional tool for Sales Managers and Sales Teams


Traducir con Google
Adam A.

The Best That I've Tried

A few months ago, I started using Pipedrive. Back then I chose Pipedrive because they were the only CRM that would allow me to create a customer field not only populate that data from a spreadsheet import, but allow me to update that same field later with some new data. I work a lot with quarterly data from the banks, so that was what won me over initially. At the time I compared it to Insightly, which does not allow updates to custom field from an import.
A few month later as my business developed, Pipedrive then added the integrated email feature. That was awesome. My business model was evolving, so I tried out Insighlty again, Soho and Trello because I knew others that were using it. While Insightly and Trello would allow you to assign emails to a deal or flow, it was troublesome. Soho doesn't allow any email assignments to a deal. I'll give them Kudos though because I paid $25 to try them out and they were kind enough to refund my money. Now I know there are more CRMs out there. And I figure some of the higher dollar ones might do everything that I want. But right now I am happy with what I am getting for my monthly rate with Pipedrive.
Is it perfect? No. It's about 85% of what I need. Pipedrive comes out with new features all the time, so I one day they might be up to 90-95% of what I need.

So here are my Pros
Email Integration - with a click of the mouse I can assign an email to a deal.
The Ability to Update Custom Data
Mobile App
Customization
Communication with Support

Cons
I could use some functionality to automate the creation of tasks as the deal moves from one stage to another. I am getting around that right now by using Automate.IO and Zapier. They both provide 5 Free automation scripts.

The mobile app does not use email. So when I am out and about, I am using my Gmail for work and then I have to do some cleanup later with tying emails to deals.

I can't flag emails. For example, in Gmail if it is an important email, I will star it so that it is a constant reminder for me to address something. It would be nice to have a feature to do that with Pipedrive. At the minimum, allow me to create an activity with the email with the click of a button.

Lack of development communication - What's being worked on? Where is the developer / user conversation. It's not required, but it would be nice.

Overall I do enjoy my Pipedrive.


Traducir con Google
Ahmed F.
Sector: Marketing y publicidad
Tamaño de la empresa: Trabajador autónomo
Traducir con Google

It Is For You

Software usado A diario durante Prueba gratis
Revisado el 4/10/2019
Fuente de la reseña: Capterra

Puntos a favor

Work process robotization (Move an arrangement and an action is included, at whatever point we reach another arrangement can be included, and so forth.) - Super Useful! Can send messages straightforwardly through stage and they appear in Gmail Does not intergrade legitimately with Intercom just through Zappier. Can interface with Gmail schedule Analytics - With arrangements won (by month, day, year and so forth), estimation of arrangements won, normal per bargain, normal time until an arrangement is won, look further and you can perceive what items make up those arrangements won (term, perm, CI and so on), Deals lost - by stages, by stages after some time, by reasons, by reasons over the long run (you can limit what stage you are battling in). Won versus lost - pace of % on change to the following stage, transformation for the main stage, lost from this stage, change to won (win/misfortune proportion). Track the % shot of moving the arrangement to one phase to the following. Estimating income - Current income, future arrangements to be won, can refresh the nearby dates from month to month, see what has been won, see the phases on the open arrangements and alter the end month (status bar demonstrating its stage), set conveyance date choice (ie you put the arrangement in won when it goes to guaranteeing and the stays there for a while (3 weeks) to get an exact date when the income is gotten). Arrangement change yet nothing else, Deals won, Deals lost, income Forecast (platinum

Puntos en contra

In spite of the fact that the Silver arrangement doesn't give all the enhanced highlights as the Gold, (for example 2-way email adjusting, call scheduler, email following, and so on.) we would prefer not to switch the majority of our clients over to the Gold arrangement in light of the fact that lone a couple of them would profit by/would require the additional highlights. I wish there was an approach to redesign a portion of our clients to the Gold arrangement and keep the others at Silver. We utilize Pipedrive's reconciliation with Slack to tell our group when an arrangement has been recognized, won and additionally lost. Right now, you host to utilize a third-gathering (Zapier) in the event that you might want your notices to be increasingly explicit and I have been not able get Zapier to work effectively for us. I have just contacted the two sides for assistance however have not gone to an answer ( so be careful you may keep running into issues with incorporations - without a ton of helping support from either side).

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Chris A.
Tamaño de la empresa: 13-50 empleados
Traducir con Google

Great product, easy to use and many features

Software usado A diario durante 1-5 meses
Revisado el 30/9/2018
Fuente de la reseña: SoftwareAdvice

Puntos a favor

• Workflow automation (Move a deal and an activity is added, whenever we make a new contact a new deal can be added, etc.) – Super Useful!
• Can send emails directly through platform and they show up in Gmail
• Does not intergrade directly with Intercom only through Zappier.
• Can link with Gmail calendar
• Analytics – With deals won (by month, day, year etc), value of deals won, average per deal, average time until a deal is won, look further and you can see what products make up those deals won (term, perm, CI etc),
• Deals lost – by stages, by stages over time, by reasons, by reasons over time (you can narrow what stage you are struggling in).
• Won vs lost – rate of % on conversion to the next stage, conversion for the first stage, lost from this stage, conversion to won (win/loss ratio). Track the % chance of moving the deal to one stage to the next.
• Forecasting revenue – Current revenue, future deals to be won, can update the close dates from month to month, see what has been won, view the stages on the open deals and adjust the closing month (status bar showing its stage), set delivery date option (ie you put the deal in won when it goes to underwriting and the sits there for a period of time (3 weeks) to get a precise date when the revenue is received).
• Deal conversion but nothing else, Deals won, Deals lost, revenue Forecast (platinum only)
• Deal won can set an email reminder to our future admin person to send a thank you card!
• Works with mailchimp as well
• Customer success team can help after the client is opened. No time limit available.
• Has slack and Trello integration
• Direct integrations with analytics and marketing software.
• LINKS WITH AIR CALL
• Integration with intercom through automate (can create a note on the clients profile on the CRM when a message is received or sent).
• Can 2 way sync all intercom and CRM contacts through PieSync App
• Create Pipedrive deals for new Intercom users (Zap)
• Most integrations available by far

Puntos en contra

Not as clean as Fresh Sales, does not have an internal platform for email messaging must link with mail chimp.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Virginia B.
Sector: Tecnología y servicios de la información
Tamaño de la empresa: 51-200 empleados
Traducir con Google

Driving you pipeline to success

Software usado Semanalmente durante Más de dos años
Revisado el 20/7/2018
Fuente de la reseña: GetApp

Puntos a favor

Pipedrive’s lead management CRM is intuitive, well-organized/easily customizable, and perfect for any sized company. It’s been extremely beneficial in helping to streamline our sales processes. I would strongly recommend enrolling in Pipedrive’s free trial; this will let you test out any of Pipedrive’s plans for the full thirty to get a better feel for how it works and find the correct plan for your needs.

Pros
Pipedrive’s Silver plan is very reasonably priced and comes with all the CRM necessities suitable for most small to mid-sized business. Sales… it’s a messy process… but there’s no headache with Pipedrive. You can easily set up customized pipelines for each user as well as view and transfer deals between pipelines. The ability to utilize two separate Pipelines to test against each other has been really beneficial in helping us groom our sales initiatives and outreach tactics. You can also, send emails from directly within the CRM’s platform; saving you time to engage more with potential clients and aids the process for keeping track of follow-up appointments and next step action items (discovery calls, presentations, proposals). Pipedrive supports over 100+ apps and integrations; we’ve integrated Lead Liaison, our lead generation tracking application, with Pipedrive so we don’t have to manually enter new leads, prospects, etc. from one CRM to the next. As an alternative to using the integration(s) you can also import spreadsheets directly into Pipedrive and assign deals and prospects to a specific owner. One of Pipedrive’s best features is the option to import contacts and merge them with those already in your database so you don’t have duplicates. This application is perfect for sales on the go; you can create custom reports to be sent to your email (for notifications on activities, emails, calls, etc.) and access your pipeline through Pipedrive’s mobile app so you can keep up with your clients and sales team(s) at all times.

Puntos en contra

Although the Silver plan does not provide all the enriched features as the Gold, (i.e. 2-way email syncing, call scheduler, email tracking, etc.) we don’t want to switch all of our users over to the Gold plan because only a few of them would benefit from/would need the extra features. I wish there was a way to upgrade some of our users to the Gold plan and keep the others at Silver.

We use Pipedrive’s integration with Slack to notify our team when a deal has been identified, won and/or lost. Currently, you have to use a third-party (Zapier) if you would like your notifications to be more specific and I have been unable to get Zapier to work correctly for us. I have already reached out to both sides for help but have not come to a solution (… so beware you may run into problems with integrations – without a lot of helping support from either side).

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Andrew A.
Sector: Consultoría de gestión
Tamaño de la empresa: 2-10 empleados
Traducir con Google

Pipedrive is an exceptional tool for Sales Managers and Sales Teams

Software usado A diario durante 1-5 meses
Revisado el 27/11/2017
Fuente de la reseña: SoftwareAdvice

Puntos a favor

The brilliance of Pipedrive is that by implementing the tool, Sales Managers as well as business owners will find that they simultaneously build best practice Sales Management capability into their businesses.
Pipedrive really feels like it has been built by Sales Managers and Sales People, rather than by technical people, as it takes into account the things that frustrate Sales Teams the most.
For example, simplicity and ease of use is essential to ensure that Sales People adopt any new Sales Tool. Pipedrive has really embraced simplicity and ease of use. One company I work with has a team of sales people mostly above the age of 50, who have successfully adopted Pipedrive.
For Sales Managers, to have a tool to help them accurately predict whether their sales people are going to miss target, BEFORE it happens, is essential.
Pipedrive makes it easy to setup standard sales processes. And to monitor leading measures that will predict future problems. This gives Sales Managers time to take corrective action.

The tool also comes with the most powerful data import engine that I've ever worked with. So migrating legacy data into the tool is far easier than with any other tool I've worked with.

All in all, I give Pipedrive a big thumbs up.

Puntos en contra

This is a minor point because it's easy to work around this problem: Pipedrive's ability to filter deal data an become frustrating as you have to setup pre-defined filters, and you very quickly get bogged down with too many filters. The workaround is to export the data into Excel and manipulate the data from there.

Also, the ability to work with a pre-defined set of Products, while available in Pipedrive, is not the tools strong point. I hope to see a more refined implementation of Product capabilities in future releases.

Lastly, it's important to note that the pre-defined reporting only starts to make any sense after some history of data is available. Some of the reports make sense after a few weeks of diligent use of the system by the sales team. Other reports will likely only make sense after a few months of system usage. Obviously this problem is relevant to any sales tracking system, not just Pipedrive.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Adam A.
Sector: Propiedad inmobiliaria
Tamaño de la empresa: Trabajador autónomo
Traducir con Google

The Best That I've Tried

Software usado A diario durante 6-12 meses
Revisado el 16/11/2016
Fuente de la reseña: Capterra

A few months ago, I started using Pipedrive. Back then I chose Pipedrive because they were the only CRM that would allow me to create a customer field not only populate that data from a spreadsheet import, but allow me to update that same field later with some new data. I work a lot with quarterly data from the banks, so that was what won me over initially. At the time I compared it to Insightly, which does not allow updates to custom field from an import.
A few month later as my business developed, Pipedrive then added the integrated email feature. That was awesome. My business model was evolving, so I tried out Insighlty again, Soho and Trello because I knew others that were using it. While Insightly and Trello would allow you to assign emails to a deal or flow, it was troublesome. Soho doesn't allow any email assignments to a deal. I'll give them Kudos though because I paid $25 to try them out and they were kind enough to refund my money. Now I know there are more CRMs out there. And I figure some of the higher dollar ones might do everything that I want. But right now I am happy with what I am getting for my monthly rate with Pipedrive.
Is it perfect? No. It's about 85% of what I need. Pipedrive comes out with new features all the time, so I one day they might be up to 90-95% of what I need.

So here are my Pros
Email Integration - with a click of the mouse I can assign an email to a deal.
The Ability to Update Custom Data
Mobile App
Customization
Communication with Support

Cons
I could use some functionality to automate the creation of tasks as the deal moves from one stage to another. I am getting around that right now by using Automate.IO and Zapier. They both provide 5 Free automation scripts.

The mobile app does not use email. So when I am out and about, I am using my Gmail for work and then I have to do some cleanup later with tying emails to deals.

I can't flag emails. For example, in Gmail if it is an important email, I will star it so that it is a constant reminder for me to address something. It would be nice to have a feature to do that with Pipedrive. At the minimum, allow me to create an activity with the email with the click of a button.

Lack of development communication - What's being worked on? Where is the developer / user conversation. It's not required, but it would be nice.

Overall I do enjoy my Pipedrive.

Puntos a favor

Email integration
Mobile app
Customization

Puntos en contra

Email integration - I would love to be able to assign an email to multiple deals.
Email flagging - I would love to be able to flag an email as important, like stars in Gmail, or have the ability to convert it to an activity.
Email on the mobile app - doesn't exist, which forces me to use my Gmail

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
8.9/10
Based on 2145 user ratings
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Pipedrive

Precios de Pipedrive

A partir de
USD 15.00/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.5/5
Based on 2145 user ratings
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Pipedrive

Funciones de Pipedrive

API
Base de datos de clientes
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Datos en tiempo real
Encuestas y comentarios
Gestión de calendarios
Importación y exportación de datos
Integración de CRM
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4.3/5
Based on 2145 user ratings
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre Pipedrive

Preguntas frecuentes sobre Pipedrive

He aquí algunas preguntas frecuentes sobre Pipedrive.

P. ¿Qué tipo de planes de precios ofrece Pipedrive?

Pipedrive ofrece los siguientes planes de precios:

A partir de: USD 15.00/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Pipedrive?

No tenemos información sobre las características de Pipedrive

P. ¿Quiénes son los usuarios habituales de Pipedrive?

Los clientes habituales de Pipedrive son:

Trabajadores autónomos, Empresas Grandes, Empresas medianas, Sin ánimo de lucro, Empresas pequeñas

P. ¿Qué idiomas admite Pipedrive?

Pipedrive admite los siguientes idiomas:

Neerlandés, Inglés, Finés, Francés, Alemán, Italiano, Japonés, Coreano, Noruego, Polaco, Portugués, Ruso, Español, Turco

P. ¿Qué tipo de planes de precios ofrece Pipedrive?

Pipedrive cuenta con los siguientes planes de precios:

Suscripción

P. ¿Pipedrive es compatible con dispositivos móviles?

Pipedrive admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Pipedrive?

Pipedrive se integra con las siguientes aplicaciones:

ActiveCampaign, Acuity Scheduling, Bitium, Freshdesk, Help Scout, HubSpot Marketing, PieSync, SeamlessGov, Survicate, Zapier

P. ¿Qué tipo de asistencia ofrece Pipedrive?

Pipedrive ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo