Información general sobre Pipedrive

¿Qué es Pipedrive?

Pipedrive es una herramienta de gestión de canalización de ventas y CRM para equipos de ventas pequeños y medianos. Está construido de la mano de vendedores experimentos y "ex-Skypers". Pipedrive organiza oportunidades de venta de manera que siempre tendrás una excelente información general de las ventas, lo que te permitirá centrarte en los negocios más importantes.

Al abrir Pipedrive, siempre tendrás una única vista optimizada de tu proceso de ventas. Aporta claridad y hace que tu equipo funcione coordinado. Se realiza un seguimiento automático de tus correos electrónicos, llamadas y progresos. Pipedrive despeja el camino, por lo que puedes centrarte en hacer lo que mejor sabes hacer. Debido a que la canalización es tu punto de partida, Pipedrive mantiene tus acciones centradas en el punto de mira, de forma que tus objetivos serán realistas, no idealistas.

Pipedrive se integra con Contactos de Google, Google Calendar y otras aplicaciones de Google y se puede acceder a través de equipos de escritorio o dispositivos móviles.

Información general sobre Pipedrive

Precio

A partir de
USD 15.00/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Pipedrive

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Brasil, Canadá, China y otros 5, Europa, Alemania, India, Japón, Latinoamérica
Idiomas admitidos
Neerlandés, Inglés, Finés, Francés, Alemán y otros 9, Italiano, Japonés, Coreano, Noruego, Polaco, Portugués, Ruso, Español, Turco

Capturas de pantalla

Captura de pantalla de Pipedrive: Pipeline with Activity
Captura de pantalla de Pipedrive: Pipeline with Activity Captura de pantalla de Pipedrive: List View Captura de pantalla de Pipedrive: Timeline Captura de pantalla de Pipedrive: Contact View Captura de pantalla de Pipedrive: Take Notes with @mentions Captura de pantalla de Pipedrive: Plan for Follow-Ups Captura de pantalla de Pipedrive: Live Dashboard Captura de pantalla de Pipedrive: Statistics View in Pipedrive Captura de pantalla de Pipedrive: Healthy Pipeline Captura de pantalla de Pipedrive: Seamless Android and iOS Mobile apps

Opiniones de Pipedrive

Opiniones de Pipedrive

Calificación general
4.6
/
5
Excelente
1438

Muy bien
654

Normal
93

Pobre
18

Malo
8

Relación calidad-precio
4.5
Funciones
4.3
Facilidad de uso
4.6
Asistencia al cliente
4.4
95% Un ha recomendado esta aplicación
Usuario verificado

Comencemos por algo sencillo

es ideal si tienes una empresa pequeña donde no se tienen tantas ventas, mas calidad que cantidades. la complementación de la herramienta es fácil, amigable e intuitiva de usar.


Peter L.

Pipedrive - selected ahead of HubSport

Very happy so far with PipeDrive - agonised initially about using it because of weaker marketing automation features and 1000 email limit on emails, but still its quick and easy to use and less 'how do you do that' than any of the other five or so CRM's we experimented with.

Strongly recommend.


Traducir con Google
Esther B.

Life Saver for Disorganized Sales Team

I was building a website and setting up social media platforms for a company and asked "where will these leads go?" they were only using email. Everyone was stepping on each other's toes and had no idea who was called and what was discussed. Some inquiries were never replied to (just lost). They told me they'd have to spend $50000 for a specific crm they needed???
Had to do a bit of research; I looked at some options and many of them were just visually confusing, too complicated, too expensive etc
I tested out Pipedrive and pitched it to the sales team. They're so grateful and very organized now! They love making notes! I would recommend Pipedrive to any sales team just getting started!


Traducir con Google
Dalton B.

Get out of it what you put in

Distanced sales communication, communication continuity across departments, easy contact and deal editing.


Traducir con Google
Alan ..

Pipedrive - it could be so good

its a crm doing what we want a crm to do - collecting and storing client information and allowing you to book in future contact with them. It has some pretty clever features but also some annoying ones.


Traducir con Google
Usuario verificado
Sector: Productos cosméticos
Tamaño de la empresa: 13-50 empleados

Comencemos por algo sencillo

Software usado A diario durante 6-12 meses
Revisado el 29/5/2020
Fuente de la reseña: Capterra

es ideal si tienes una empresa pequeña donde no se tienen tantas ventas, mas calidad que cantidades. la complementación de la herramienta es fácil, amigable e intuitiva de usar.

Puntos a favor

puedes gestionar a tus clientes de forma fácil, tienes diferentes planes según tus necesidades, el primero puede ser muy básico. Me gusta que últimamente han en sus servicios al cliente, a adaptación del idioma y las capacitaciones sobre la herramienta.

Puntos en contra

tiene limitaciones en la gestión de correos, puedes integrar con Mailchimp pero no puede ver las misma métricas que es otras herramientas.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Peter L.
Sector: Tecnología y servicios de la información
Tamaño de la empresa: 13-50 empleados
Traducir a español

Pipedrive - selected ahead of HubSport

Software usado A diario durante 1-5 meses
Revisado el 15/1/2020
Fuente de la reseña: Capterra

Very happy so far with PipeDrive - agonised initially about using it because of weaker marketing automation features and 1000 email limit on emails, but still its quick and easy to use and less 'how do you do that' than any of the other five or so CRM's we experimented with.

Strongly recommend.

Puntos a favor

Well integrated CRM that works. Clear, easy-to-navigate from company to lead to deal.

Does not try to pretend to be a jack-of-all-trades. An excellent integrations universe provides options for superior specialist apps to provide improved functionality in that area of speciality. Looking at you Ontraport.

Pricing is reasonable:- we are paying £150 for three users. Not cheap - its on the edge of our own affordability, but not as expensive as the frankly ridiculous HubSpot pricing.

Nice free trial process and easy to start without nonsense of having to be sold to be some US-based rep for which I just do not have the time. Keap lost out to us here...

Puntos en contra

Maximum of 1 000 names on an email. Even as a small SaaS business we will be hitting this limit with six months. The work around is relatively simple: we have used MailChimp, for which there is a great integration in PipeDrive.

Using MailChimp means we do not need PipeDrive Professional (and MailChimp is cheaper than the extra cost of Professional over Advanced) but I would rather pay a bit more for an integrated solution.

Design is perhaps not as slick as HubSpot, but the ease of adding additional fields to contacts, jumping between companies and contacts is better.

Weak/no LinkedIn integration. Surely this must be the most important tool for B2B lead gen? Really should be more tightly integrated (e.g. add a lead directly from LinkedIn)

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación: 9.0/10

Esther B.
Sector: Automoción
Tamaño de la empresa: 2-10 empleados
Traducir a español

Life Saver for Disorganized Sales Team

Software usado A diario durante 1-5 meses
Revisado el 28/2/2020
Fuente de la reseña: Capterra

I was building a website and setting up social media platforms for a company and asked "where will these leads go?" they were only using email. Everyone was stepping on each other's toes and had no idea who was called and what was discussed. Some inquiries were never replied to (just lost). They told me they'd have to spend $50000 for a specific crm they needed???
Had to do a bit of research; I looked at some options and many of them were just visually confusing, too complicated, too expensive etc
I tested out Pipedrive and pitched it to the sales team. They're so grateful and very organized now! They love making notes! I would recommend Pipedrive to any sales team just getting started!

Puntos a favor

So easy to setup and get started, syncs the email accounts beautifully.
I setup forms through our Wordpress site using Elementor, and used a plugin called *Elementor Pro Form Widget - Pipedrive CRM - Integration* to send all submissions directly into Pipedrive. Every form submission shows up in Pipedrive "New Leads" automatically creates a new contact, lead and note using information from the contact form.
Very good price for this application! Sales team is very organized now, and accountant was happy we didn't break the bank!
The sales team is very experienced in sales, but they definitely learned something new with the activity-based selling process :)

Puntos en contra

Pipedrive embed form is a bit slow to load in the page, I had trouble putting multiple forms on one page (as popups, didn't load), and limits styling etc but nice to have as a quick simple option to get started. In the end didn't use it.

Don't use zapier / zaps to send from web forms, not worth the extra $$ per month - if you use Wordpress and Elementor - get Elementor Pro Form Widget Pipedrive CRM Integration from Code Canyon, makes the connection an absolute breeze with more customization options.

There is an issue with using an email alias from our Gsuite account: it keeps defaulting to using the original email address (with old domain) which team doesn't want. We're going to have to remove the alias and make it its own email account for it to show up correctly. We've asked for support from both Pipedrive and Google, and no one understands why our alias doesn't work.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Dalton B.
Sector: Software informático
Tamaño de la empresa: 13-50 empleados
Traducir a español

Get out of it what you put in

Software usado A diario durante Más de un año
Revisado el 17/6/2020
Fuente de la reseña: Capterra

Distanced sales communication, communication continuity across departments, easy contact and deal editing.

Puntos a favor

Simple user experience, not overkill with the features and layout, great email integration, custom pipeline language

Puntos en contra

Have to pay a certain amount that includes features we don't use, internal organization confusing to see - most of which you can't.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Alan ..
Sector: Marketing y publicidad
Tamaño de la empresa: 2-10 empleados
Traducir a español

Pipedrive - it could be so good

Software usado A diario durante 1-5 meses
Revisado el 24/8/2018
Fuente de la reseña: Capterra

its a crm doing what we want a crm to do - collecting and storing client information and allowing you to book in future contact with them. It has some pretty clever features but also some annoying ones.

Puntos a favor

The map function is great - it shows your contacts on a map which is really handy. the way you can customise filters in any field and save it is as a filter is great and easy to use. The search searches everything including

Puntos en contra

Live chat with customer service was great when we were on free trial, not sure if its a coincedence but once we started paying and using it the response time has changed from minutes to hours or days. It was great at first and wouldn't have used it without it being so quick but i guess thats the point...
Had heaps of troubles with imports, still not sorted out and there is only 1 person in Australia who can assist but i think it is a secondary line of business for him. Would have been happy to pay for support
It doesnt manage people well if their email address is not in there - default is it creates a new person which means lots of duplicates (with weird names automatically created from email address)or the other option is Pipedrive turn off this function by request and it does nothing - our previous crm had unassigned email where all the emails sat until you created a new person or assigned an existing one - it was the main method we used for adding contacts to the crm so not having it is a problem, we will have to work out some way of tagging existing contacts and then go through weekly and filter out non tagged ones and fix them so theres a workaround but its annoying for something i thought would be a pretty common issue.
if you click on an activity in your activitiy list it gives a pop up screen to edit the activity and only allows you to see info about that activity not anything on the company, if you go from the company page and click on the activity is better but n

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 5.0/10

Recomendación de usuario
8.9/10
Basado en 2211 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Pipedrive

Precios de Pipedrive

A partir de
USD 15.00/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.5/5
Basado en 2211 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Pipedrive

Funciones de Pipedrive

API
Base de datos de clientes
Base de datos de contactos
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Encuestas y comentarios
Gestión de calendarios
Gestión de contactos
Importación y exportación de datos
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4.3/5
Basado en 2211 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre Pipedrive

Preguntas frecuentes sobre Pipedrive

He aquí algunas preguntas frecuentes sobre Pipedrive.

P. ¿Qué tipo de planes de precios ofrece Pipedrive?

Pipedrive ofrece los siguientes planes de precios:

A partir de: USD 15.00/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Pipedrive?

No tenemos información sobre las características de Pipedrive

P. ¿Quiénes son los usuarios habituales de Pipedrive?

Los clientes habituales de Pipedrive son:

Trabajadores autónomos, Empresas Grandes, Empresas medianas, Sin ánimo de lucro, Empresas pequeñas

P. ¿Qué idiomas admite Pipedrive?

Pipedrive admite los siguientes idiomas:

Neerlandés, Inglés, Finés, Francés, Alemán, Italiano, Japonés, Coreano, Noruego, Polaco, Portugués, Ruso, Español, Turco

P. ¿Qué tipo de planes de precios ofrece Pipedrive?

Pipedrive cuenta con los siguientes planes de precios:

Suscripción

P. ¿Pipedrive es compatible con dispositivos móviles?

Pipedrive admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Pipedrive?

Pipedrive se integra con las siguientes aplicaciones:

ActiveCampaign, Acuity Scheduling, Bitium, Freshdesk, Help Scout, HubSpot Marketing, PieSync, SeamlessGov, Survicate, Zapier

P. ¿Qué tipo de asistencia ofrece Pipedrive?

Pipedrive ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Tutoriales en vídeo, Asistencia telefónica