iVend Retail

iVend Retail

Una solución para minoristas integrada y omnicanal

4.1/5 (16 opiniones)

Información general sobre iVend Retail

¿Qué es iVend Retail?

iVend Retail es una solución omnicanal integrada que permite hacer crecer a comercios minoristas de 5 tiendas hasta más de 500 en más de 46 países en todos los sectores verticales. iVend Retail les permite a los comercios minoristas ofrecer una experiencia fluida a sus clientes en los diferentes canales de venta y agilizar los puntos de venta, promociones, analíticas, gestión de inventario, clientes, programas de fidelidad y más.

iVend Retail se puede escalar para entornos complejos, de varias tiendas, idiomas y monedas, y es adecuado tanto para operaciones minoristas de alto volumen como para tiendas especializadas de servicios de alta gama. Los comercios minoristas de alto volumen se benefician de una ágil interfaz de usuario y de la flexibilidad para agregar registros móviles. Los comercios minoristas de servicios de alta gama apreciarán las numerosas opciones de cumplimiento de pedidos especiales, ofertas, promociones y marcas personalizadas para las pantallas de software.

iVend Retail está disponible para diferentes dispositivos, como equipos de escritorio, dispositivos móviles y tabletas, y les permite a los comercios minoristas atraer clientes y ofrecer visibilidad en toda la empresa sobre los datos de inventario y ventas. iVend Retail ofrece la solución configurable, flexible y escalable Enterprise Class que es fácil de implementar y que se integra perfectamente en cualquier ERP mediante API abiertas.

Información general sobre iVend Retail

Precio

A partir de
USD 160.00/mes

Opciones de precios

Prueba gratis
Licencia de pago único
Suscripción
Relación calidad-precio

Funciones de iVend Retail

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Canadá, China, Europa y otros 5, Alemania, India, Japón, Latinoamérica, África y Oriente Medio
Idiomas admitidos
Árabe, Inglés, Francés, Italiano, Español

Capturas de pantalla

Captura de pantalla de iVend Retail: iVend Point of Sale features customizable screens to reflect a retail brand.
Captura de pantalla de iVend Retail: iVend Point of Sale features customizable screens to reflect a retail brand. Captura de pantalla de iVend Retail: iVend Mobile Point of Sale (mPOS) features a colorful, easy to use interface for Item Selection. Captura de pantalla de iVend Retail: iVend eCommerce features modern, fully customizable web design. Captura de pantalla de iVend Retail: iVend Reporting & Analytics enables retailers to track Sales Trends from the store, Back Office or Head Office across the enterprise. Captura de pantalla de iVend Retail: iVend Loyalty dashboard view enables retailers to segment their loyalty program members to offer targeted promotions. Captura de pantalla de iVend Retail: iVend Passes can be sent to any smartphone user with Gift Cards, digital Loyalty Cards or Coupons.

Opiniones de iVend Retail

Opiniones de iVend Retail

Calificación general
4.1
/
5 16 opiniones
Excelente
8

Muy bien
6

Normal
0

Pobre
1

Malo
1

Relación calidad-precio
4
Funciones
4.2
Facilidad de uso
4.2
Asistencia al cliente
4.3
88% Un ha recomendado esta aplicación
Ivan P.

We are a 119 store apparel and footwear retailer. We are using iVend Retail POS software and loyalty system for last 5-6 years. We started using this application when we were 25 stores and grew with it as our primary retail solution.

I was the IT manager at the time we implemented iVend Retail. The primary reason for the change was better functionality compared to other systems we were evaluating.

I have seen this product change its complete look in last 5 years. It was always a feature rich POS software, but they kept adding functionalities and modules in every release. The entire suite is module based. We started only with the POS system for first 2 years in 25 stores, 70 odd POS. Then we implemented iVend Loyalty. It was a painless implementation. Then we upgraded our financial system from Sage to SAP. iVend has certified SAP connectors so it was easy for us to select our financial system. As we kept growing our number of stores, adding iVend in new stores was a one click job from the head office. We recently upgraded to their latest version iVend 6.0. This gave us the new Mobile POS module. We are now reducing cash counters to increase shop floor size, while adding iVend Mobile POS to be used by sales associates. We will be implementing iVend Passes this fall to add digital coupons, gift cards, and loyalty cards. We have a mix of iPhone POS and iPad POS. Adding a new store/POS is very easy. The system is very advanced and well suited for fast growing retailers who need deep functionalities and integrated systems.

As we grow, we keep adding advanced modules to suit our business. The integration between stores, head-office, and financial system is flawless. Whenever we have issues on integration failure, their support kicks in. We are very pleased with the level of customer service. Their knowledge portal has hundreds of training videos, how-to guides, etc. This helps new sales associates to get trained quickly.


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Willy O.

Good POS software with a lot of features and reporting capabilities


Traducir con Google
Zaighum A.

Ivend Retail

User friendly interface is the most important thing in ivend retail software.


Traducir con Google
Andee D.

VP of Finance

Never would have implemented this with the consultant hours that we had to pay to even get this going.


Traducir con Google
Mary K.

We, the San Jose Sharks are a professional ice hockey team based in San Jose, California, United States. We are members of the Pacific Division of the Western Conference of the National Hockey League (NHL). We play our home games at the HP Pavilion at San Jose, known locally as the Shark Tank.

iVend Retail was implemented across 22 stores in Sharks San Jose stadium in 2008. Our staff quickly learned to use the software. Implementation time was quick. Anyone who visits the stadium on a game night can see how fast the POS system works. Thousands of sales within a short break was possible only with iVend's robust architecture. Whenever we need them to increase stores/ POS etc, they respond very quickly. Support is superb.

It will be nice to have the POS and store management available in an iPad or iPhone. We are waiting on this feature. I read on their roadmap magazine that this will be available by December 2012. This will help us increase point of sale without affecting real estate. Sales staff can carry these devices and assist customers.

We are running SAP Business One as a backend ERP while iVend Retail serves as our retail management front. Entire inventory management, promotions, loyalty, gift cards etc are managed by iVend. I know they have an integrated retail business Intelligence and ecommerce module. We have not activated them as yet. Overall, we are very pleased with the entire experience.


Traducir con Google
Ivan P.
Translate to español

Revisado el 2/9/2013
Fuente de la reseña: SoftwareAdvice

We are a 119 store apparel and footwear retailer. We are using iVend Retail POS software and loyalty system for last 5-6 years. We started using this application when we were 25 stores and grew with it as our primary retail solution.

I was the IT manager at the time we implemented iVend Retail. The primary reason for the change was better functionality compared to other systems we were evaluating.

I have seen this product change its complete look in last 5 years. It was always a feature rich POS software, but they kept adding functionalities and modules in every release. The entire suite is module based. We started only with the POS system for first 2 years in 25 stores, 70 odd POS. Then we implemented iVend Loyalty. It was a painless implementation. Then we upgraded our financial system from Sage to SAP. iVend has certified SAP connectors so it was easy for us to select our financial system. As we kept growing our number of stores, adding iVend in new stores was a one click job from the head office. We recently upgraded to their latest version iVend 6.0. This gave us the new Mobile POS module. We are now reducing cash counters to increase shop floor size, while adding iVend Mobile POS to be used by sales associates. We will be implementing iVend Passes this fall to add digital coupons, gift cards, and loyalty cards. We have a mix of iPhone POS and iPad POS. Adding a new store/POS is very easy. The system is very advanced and well suited for fast growing retailers who need deep functionalities and integrated systems.

As we grow, we keep adding advanced modules to suit our business. The integration between stores, head-office, and financial system is flawless. Whenever we have issues on integration failure, their support kicks in. We are very pleased with the level of customer service. Their knowledge portal has hundreds of training videos, how-to guides, etc. This helps new sales associates to get trained quickly.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Willy O.
Sector: Comercio minorista
Translate to español

Good POS software with a lot of features and reporting capabilities

Revisado el 25/8/2016
Fuente de la reseña: SoftwareAdvice

Puntos a favor

1. This software is easy to use. The POS screen is uncluttered, clean and designed for touch screen operation as well as using keyboard and mouse.
2. Has a lot of ready to use reports such as sales report, till report, inventory report, collection report.
3. You can develop custom reports using built-in report designer or Crystal Report.
4. Has a lot of useful dashboard such as sales dashboard, loyalty dashboard, merchandise dashboard.
5. Has dashboard designer.
6. Support is very responsive.
7. Relatively inexpensive.
8. The product family is quite complete. Loyalty scheme, digital loyalty card (plus digital voucher and gift card), mobile POS, and e-commerce.
9. Support for OPOS devices. Therefor supports a lot of devices.

Puntos en contra

1. Add-on development is still difficult.
2. New version sometimes buggy. And the 'bugs' are usually silly.
3. They increase the license price (Did I mention that before, it is relatively inexpensive?)

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Zaighum A.
Sector: Automoción
Tamaño de la empresa: 2-10 empleados
Translate to español

Ivend Retail

Software usado A diario durante 1-5 meses
Revisado el 10/2/2020
Fuente de la reseña: SoftwareAdvice

User friendly interface is the most important thing in ivend retail software.

Puntos a favor

In the retail market ivend retail is the best option because the design and display is awesome. Ivend is easily useable. Everyone can use it easily.

Puntos en contra

In ivend retail software don't have any critical issue. For limited records ivend retail is the best only for limited record.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Andee D.
Sector: Comercio minorista
Tamaño de la empresa: 13-50 empleados
Translate to español

VP of Finance

Software usado A diario durante Más de dos años
Revisado el 20/12/2017
Fuente de la reseña: SoftwareAdvice

Never would have implemented this with the consultant hours that we had to pay to even get this going.

Puntos a favor

The pro was that our partner hired one of their consultants and they assisted us directly without having contact with the vendor.

Puntos en contra

We have problem after problem implementing this software. Up to losing functionality of changing tax codes by start date and end date... ridiciulous issues. It kept having code issues for our database. Latest SAP said their code was causing a problem with SAP basic functionality and they said they would charge us to fix it.

Translate to español

Respuesta de Mia

We are sorry to hear about your experience. We have initiated a detailed investigation into the problems you make mention of and in particular a review of your support related issues. We would like the opportunity to rectify the matter as quickly as possible. A member of our team will be in touch with you to discuss further with your implementation partner. We appreciate the opportunity to make sure iVend Retail is working for you and to restore our reputation with a trusted customer, like Vereens!

Desglose por calificación

Facilidad de uso

Mary K.
Translate to español

Revisado el 16/10/2012
Fuente de la reseña: SoftwareAdvice

We, the San Jose Sharks are a professional ice hockey team based in San Jose, California, United States. We are members of the Pacific Division of the Western Conference of the National Hockey League (NHL). We play our home games at the HP Pavilion at San Jose, known locally as the Shark Tank.

iVend Retail was implemented across 22 stores in Sharks San Jose stadium in 2008. Our staff quickly learned to use the software. Implementation time was quick. Anyone who visits the stadium on a game night can see how fast the POS system works. Thousands of sales within a short break was possible only with iVend's robust architecture. Whenever we need them to increase stores/ POS etc, they respond very quickly. Support is superb.

It will be nice to have the POS and store management available in an iPad or iPhone. We are waiting on this feature. I read on their roadmap magazine that this will be available by December 2012. This will help us increase point of sale without affecting real estate. Sales staff can carry these devices and assist customers.

We are running SAP Business One as a backend ERP while iVend Retail serves as our retail management front. Entire inventory management, promotions, loyalty, gift cards etc are managed by iVend. I know they have an integrated retail business Intelligence and ecommerce module. We have not activated them as yet. Overall, we are very pleased with the entire experience.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Recomendación de usuario
8.7/10
Basado en 16 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de iVend Retail

Precios de iVend Retail

A partir de
USD 160.00/mes
Prueba gratis
Licencia de pago único
Suscripción
Relación calidad-precio
Relación calidad-precio
4/5
Basado en 16 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de iVend Retail

Funciones de iVend Retail

API
Base de datos de clientes
Creación de informes de ventas
Creación de informes y estadísticas
Facturación
Gestión de descuentos
Gestión de empleados
Gestión de inventarios
Gestión de pedidos
Historial de cliente
Lectura de códigos de barras
Notificaciones automáticas
Panel de actividades
Procesamiento de tarjetas de crédito
Programa de fidelización
Punto de venta
Recordatorios
Seguimiento de inventario
Sistema de tarjetas de regalo
Varias ubicaciones
Funciones
4.2/5
Basado en 16 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre iVend Retail

Preguntas frecuentes sobre iVend Retail

He aquí algunas preguntas frecuentes sobre iVend Retail.

P. ¿Qué tipo de planes de precios ofrece iVend Retail?

iVend Retail ofrece los siguientes planes de precios:

A partir de: USD 160.00/mes

Modelo de precios: Licencia de pago único, Suscripción

Prueba gratis: No disponible

P. ¿Cuáles son las características principales de iVend Retail?

No tenemos información sobre las características de iVend Retail

P. ¿Quiénes son los usuarios habituales de iVend Retail?

Los clientes habituales de iVend Retail son:

Empresas Grandes, Empresas medianas, Empresas pequeñas

P. ¿Qué idiomas admite iVend Retail?

iVend Retail admite los siguientes idiomas:

Árabe, Inglés, Francés, Italiano, Español

P. ¿Qué tipo de planes de precios ofrece iVend Retail?

iVend Retail cuenta con los siguientes planes de precios:

Licencia de pago único, Suscripción

P. ¿iVend Retail es compatible con dispositivos móviles?

iVend Retail admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra iVend Retail?

iVend Retail se integra con las siguientes aplicaciones:

Logiwa, Toucan Toco, Workato

P. ¿Qué tipo de asistencia ofrece iVend Retail?

iVend Retail ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia telefónica, Tutoriales en vídeo