--- description: Información actualizada sobre Salesforce Sales Cloud. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Salesforce Sales Cloud con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Salesforce Sales Cloud: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de ingresos](/directory/1231/revenue-management/software) > [Salesforce Sales Cloud](/software/90378/salesforce) # Salesforce Sales Cloud Canonical: https://www.getapp.com.mx/software/90378/salesforce Página: 1 de 754\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/90378/salesforce?page=2) > Salesforce Sales Cloud es una aplicación de CRM basada en la nube de Salesforce. Sales Cloud ayuda a los equipos de ventas a concretar más acuerdos y comprender el estado del negocio desde una plataforma que crece junto a ellos. > > Veredicto: 18808 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 18808 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Salesforce - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2003 ## Contexto comercial - **Precio inicial**: USD 0.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés, italiano, ruso, sueco - **Países disponibles**: Alemania, Arabia Saudita, Australia, Austria, Bélgica, Canadá, China, Dinamarca, Emiratos Árabes Unidos, España, Estados Unidos, Filipinas, Finlandia, Francia, India, Indonesia, Irlanda, Israel, Italia, Malasia y 12 más ## Funciones - API - Acceso móvil - Alertas de correo electrónico - Alertas y notificaciones - Almacenamiento de documentos - Análisis de campañas - Análisis de correlaciones - Análisis de evolución de ventas - Análisis de la competencia - Análisis estadístico - Análisis predictivo - Análisis visual - Aplicación móvil - Aprobación de ventas - Arrastrar y soltar - Asistencia al cliente - Automatización de marketing - Automatización de ventas - Autorizaciones basadas en roles - Base de datos de clientes ## Integraciones (en total: 36) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong … y 21 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de ingresos](https://www.getapp.com.mx/directory/1231/revenue-management/software) ## Categorías relacionadas - [Software de gestión de ingresos](https://www.getapp.com.mx/directory/1231/revenue-management/software) - [Software de reconocimiento de ingresos](https://www.getapp.com.mx/directory/3848/revenue-recognition/software) - [Software de RCM (Revenue Cycle Management)](https://www.getapp.com.mx/directory/525/revenue-cycle-management/software) - [Sistema CRM](https://www.getapp.com.mx/directory/230/crm/software) - [Software para servicio al cliente](https://www.getapp.com.mx/directory/231/customer-service/software) ## Alternativas 1. [HubSpot CRM](https://www.getapp.com.mx/software/102533/hubspot-crm) — 4.5/5 (4484 reviews) 2. [Zoho CRM](https://www.getapp.com.mx/software/9908/zoho-crm) — 4.3/5 (6996 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.com.mx/software/142099/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [Dynamics 365](https://www.getapp.com.mx/software/90844/dynamics-365) — 4.4/5 (5851 reviews) 5. [eWay-CRM](https://www.getapp.com.mx/software/106997/eway-crm) — 4.5/5 (825 reviews) ## Opiniones ### "Sales force user review" — 4.0/5 > **Miguel J.** | *12 de mayo de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Overall I like the ability to access all my customer data sales rep information from my PC or from my phone to track opportunities and lead progress > > **Puntos en contra**: Configuring some of the dashboards and getting the reports right took a little bit but overall once that's done it's very beneficial > > Overall I'm very happy with the product itself however with better training can get a lot more out of its ----- ### "Powerful but heavy - great once it’s set up properly" — 4.0/5 > **khyan** | *15 de marzo de 2026* | Software informático | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: The flexibility and depth of the platform. You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a very powerful system for managing pipelines, tracking activity, and giving leadership clear visibility over the sales process. > > **Puntos en contra**: The main downside is the complexity and cost. It’s not the most intuitive system when you first start using it, and setup can take a fair bit of time and effort to get right. If it’s not managed well from an admin perspective, the interface can also become cluttered with too many fields and workflows. > > My overall experience with Salesforce Sales Cloud was positive. It’s a very capable platform with a lot of flexibility, especially for teams that need detailed reporting, custom workflows, and strong pipeline visibility. It does take some time to learn and works best when it’s set up properly from the start, but once everything is configured well it becomes a really powerful tool for managing the sales process. ----- ### "Salesforce Sales Cloud" — 5.0/5 > **Ricky** | *21 de julio de 2026* | Servicios para instalaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Securing multi-year infrastructure maintenance agreements relies on rigorous sales tracking. Salesforce Sales Cloud centralizes complete prospect histories, active tenders, and scope expansion opportunities on existing sites. > > **Puntos en contra**: Users require thorough training, and the requirement to complete numerous data fields can feel cumbersome to sales teams accustomed to field operations. > > Salesforce provides total control over our sales funnel, supporting the long-term growth of WORLD CLASS MAINTENANCE. ----- ### "Very pricey for glitchy software" — 1.0/5 > **Daniel R.** | *15 de septiembre de 2025* | Software informático | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: I used Salesforce as both an autodialer for my business and as Client Management Software. I loved that I didn't have to dail 600 numbers manually and I had the customer information at my finger tips > > **Puntos en contra**: The platform would freeze , I would make calls and a customer information from five calls ago would appear and the forms I used to collect information would receive 404 error messages when user would try to submit their answes > > Salesforce is very pricey and their software is full of bugs. It made me look unprofessional and frustrated my business orocesses ----- ### "A Powerful CRM That Streamlines Sales Management" — 4.0/5 > **Suhaiv** | *13 de julio de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Salesforce Sales Cloud has made it much easier for our team to manage leads opportunitie and customer interaction in one place. The dashboard and report provide a clear view of the sales pipeline helping manager track performance and make better decision. I also like the automation feature which reduce manual work by handling follow-up task reminder and approval. The platform is highly customizable and integrate well with other business applications. > > **Puntos en contra**: The platform has a lot of feature so new users may need some time to learn how everything work. Initial setup and customization can also be time consuming without experienced administrator. In addition licensing cost can become expensive as more users and advanced feature are added. > > Overall my experience with Salesforce Sales Cloud has been very positive. It has helped our sales team stay organized improve customer relationship management and automate many repetitive task. Real time reporting and dashboard make it easy to monitor sales performance while the mobile app allows access to important information from anywhere. Although there is a learning curve in the beginning the platform deliver significant value once it is properly configured. I would recommend it to businesse looking for a scalable and reliable CRM solution. ----- Página: 1 de 754\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/90378/salesforce?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/90378/salesforce) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados