---
description: Información actualizada sobre Salesforce Sales Cloud. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Salesforce Sales Cloud con productos similares.
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title: Salesforce Sales Cloud: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de ingresos](/directory/1231/revenue-management/software) > [Salesforce Sales Cloud](/software/90378/salesforce)

# Salesforce Sales Cloud

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> Salesforce Sales Cloud es una aplicación de CRM basada en la nube de Salesforce. Sales Cloud ayuda a los equipos de ventas a concretar más acuerdos y comprender el estado del negocio desde una plataforma que crece junto a ellos.
> 
> Veredicto: 18768 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 18768 Opiniones |
| Facilidad de uso | 4.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.1/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.0/5 | Basado en las opiniones generales |
| Funciones | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Salesforce
- **Ubicación**: San Francisco, EE. UU.
- **Constitución**: 2003

## Contexto comercial

- **Precio inicial**: USD 0.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, español, francés, inglés, italiano, ruso, sueco
- **Países disponibles**: Alemania, Arabia Saudita, Australia, Austria, Bélgica, Canadá, China, Dinamarca, Emiratos Árabes Unidos, España, Estados Unidos, Filipinas, Finlandia, Francia, India, Indonesia, Irlanda, Israel, Italia, Malasia y 12 más

## Funciones

- API
- Acceso móvil
- Alertas de correo electrónico
- Alertas y notificaciones
- Almacenamiento de documentos
- Análisis de campañas
- Análisis de correlaciones
- Análisis de evolución de ventas
- Análisis de la competencia
- Análisis estadístico
- Análisis predictivo
- Análisis visual
- Aplicación móvil
- Aprobación de ventas
- Arrastrar y soltar
- Asistencia al cliente
- Automatización de marketing
- Automatización de ventas
- Autorizaciones basadas en roles
- Base de datos de clientes

## Integraciones (en total: 37)

- Birdeye
- Box
- ClearSlide
- Conga Composer
- Crowdstack Pro
- Docusign
- Dropbox Business
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- GetFeedback
- Gmail
- GoTo Meeting
- Gong.io

… y 22 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de gestión de ingresos](https://www.getapp.com.mx/directory/1231/revenue-management/software)

## Categorías relacionadas

- [Software de gestión de ingresos](https://www.getapp.com.mx/directory/1231/revenue-management/software)
- [Software de reconocimiento de ingresos](https://www.getapp.com.mx/directory/3848/revenue-recognition/software)
- [Software de RCM (Revenue Cycle Management)](https://www.getapp.com.mx/directory/525/revenue-cycle-management/software)
- [Sistema CRM](https://www.getapp.com.mx/directory/230/crm/software)
- [Software para servicio al cliente](https://www.getapp.com.mx/directory/231/customer-service/software)

## Alternativas

1. [HubSpot CRM](https://www.getapp.com.mx/software/102533/hubspot-crm) — 4.5/5 (4453 reviews)
2. [Zoho CRM](https://www.getapp.com.mx/software/9908/zoho-crm) — 4.3/5 (6965 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.com.mx/software/142099/bigin-by-zoho-crm) — 4.7/5 (727 reviews)
4. [Dynamics 365](https://www.getapp.com.mx/software/90844/dynamics-365) — 4.4/5 (5813 reviews)
5. [EngageBay CRM](https://www.getapp.com.mx/software/113999/engagebay-marketing) — 4.7/5 (907 reviews)

## Opiniones

### "Salesforce Cloud review" — 4.0/5

> **Melissa** | *14 de enero de 2025* | Entretenimiento | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Salesforce Sales Cloud is really the penultimate option for sales teams to manage and control their pipeline, it is efficient and intuitive in its needs for CRM
> 
> **Puntos en contra**: the costs per person become prohibitive and make it difficult for small businesses and not for profits to utilize, even with special pricing for each unit.
> 
> My experience was extremely positive. it was easy to set up, easy to add and maintain users and kept me and my team on track as we worked through prospecting and closing

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### "Salesforce is the Holy Grail" — 5.0/5

> **Usuario verificado** | *26 de noviembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I've used Salesforce Sales Cloud at many organizations, but it still feels second to none. There are robust opportunity and pipeline tracking, reporting, and dashboards.
> 
> **Puntos en contra**: If there is any customization to be had, it feels like it costs a ton of money every single customization.

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### "Very pricey for glitchy software" — 1.0/5

> **Daniel R.** | *15 de septiembre de 2025* | Software informático | Valoración de la recomendación: 1.0/10
> 
> **Puntos a favor**: I used Salesforce as both an autodialer for my business and as Client Management Software. I loved that I didn't have to dail 600 numbers manually and I had the customer information at my finger tips
> 
> **Puntos en contra**: The platform would freeze , I would make calls and a customer information from five calls ago would appear and the forms I used to collect information would receive 404 error messages when user would try to submit their answes
> 
> Salesforce is very pricey and their software is full of bugs. It made me look unprofessional and frustrated my business orocesses

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### "Powerful CRM Platform with a Learning Curve" — 4.0/5

> **Nathaniel** | *26 de enero de 2026* | Seguridad informática y de redes | Valoración de la recomendación: 3.0/10
> 
> **Puntos a favor**: The best part of Salesforce Sales Cloud is its high customizability and automation capabilities. From automating lead workflows to detailed pipeline tracking, it enables full control and visibility over the sales cycle. The app ecosystem and third-party integrations also allow for deep extensions into marketing, service, and operations.
> 
> **Puntos en contra**: The complexity of setup and steep learning curve can slow down time to value, especially for smaller teams. Admin-level customization often requires technical expertise or certified support, which adds cost and dependency.
> 
> Salesforce has become a central hub for managing customer relationships, forecasting deals, and aligning cross-functional teams. While there’s a ramp-up phase, once optimized, it significantly enhances efficiency, reporting accuracy, and team collaboration.

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### "Centralized CRM data for all teams" — 4.0/5

> **Usuario verificado** | *5 de noviembre de 2025* | Banca | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: There's normally no bugs or issues, and the customer support has been of great help when needed.&#10;The scheduling tools are good and help the team stay up-to-date in current activities.
> 
> **Puntos en contra**: Sometimes it takes too much time to customize fields and navigate through the platform settings. The user interface is good, but considering the price and how big of a company it is, i would expect a more seamless experience to set up modules.
> 
> Salesforce allows our Sales and Marketing team to be aligned on the prospects and upcoming stages of sales. It also allows our RevOps team to have all the necessary details in one place to obtain metrics and define OKRs

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