When I Work
Sobre When I Work
When I Work ayuda a programar y comunicarse fácilmente con los empleados. Las funciones de When I Work incluyen envío de los horarios al personal mediante mensajes de texto. Los mensajes de texto bidireccionales permiten a los empleados aceptar turnos abiertos y solicitar su horario por mensaje de texto. Activa la asistencia para que los empleados usen el reloj registrador móvil para fichar su tiempo con su smartphone o establece un iPad como terminal. Observa fácilmente desde qué ubicación en el mapa fichan su tiempo los empleados. Después de revisar las hojas de horas, puedes aprobarlas con un clic.
When I Work es una herramienta perfecta para propietarios de pequeñas empresas, gerentes de operaciones, gerentes de recursos humanos o cualquier persona que administre planificaciones horarias.
Precios desde:
USD 2.50/mes
- Versión gratuita
- Prueba gratis
- Suscripción
Las 5 mejores alternativas a When I Work
Dispositivos
Tamaño de la empresa
Disponible en los países siguientes
Australia, Canadá, Alemania, Reino Unido, Irlanda, Países Bajos, Nueva Zelanda, Singapur, Estados Unidos, Sudáfrica y otros 5
Idiomas admitidos
inglés
Precios desde:
USD 2.50/mes
- Versión gratuita
- Prueba gratis
- Suscripción
Las 5 mejores alternativas a When I Work
Imágenes
Funciones
Funcionalidades totales de When I Work: 112
Alternativas
Sling
7shifts
Homebase
ADP Workforce Now
Opiniones
¿Ya tienes When I Work?
¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.
¡Escribe una reseña!
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Most handy tool for our variable staff schedules
Revisado el 15/5/2022
Puntos a favor
I like how easy it is to schedule and adjust the schedule of staff, and how they can swap and take time off easily with MINIMAL to no involvement from management.
Puntos en contra
I have no faults for this software. It's amazingly easy to use and I've had little to fault them on after nearly a decade of use.
Respuesta de When I Work
Good afternoon Boyd,
Cassee here with our Customer Care team. We received your feedback and I wanted to take a moment to follow up with you!
We greatly appreciate that you took the time to provide feedback on When I Work. I'm so glad to hear that we've been able to help you manage your team's shifts and time off. Our goal is to make work less work, and it's always great to hear when we've hit the mark!
Thanks again for taking the time to respond. Our care team would be happy to help if you ever have any additional questions!
Best regards,
Cassee
- Sector: Servicios
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Scheduling Made Easy
Revisado el 2/6/2022
Puntos a favor
For employers, it's incredibly easy to manage your employees hours all in one place, and for employees it helps manage your own hours and keep track of your hours that will be on your paychecks, add a great user interface and very user friendly options and that gives you a great application.
Puntos en contra
A lack of mobile notifications from the app, buggy clock-ins and outs and a lack of a texting feature both on 1on1 sense and a group sense, the app leaves much to be desired.
Respuesta de When I Work
Hi Kevin, Thank you for taking the time to leave a review. It's great to hear that When I Work makes it easy to manage employees. Our Customer Care team would be happy to assist with clock in and notifications within the app. If you would like some assistance, can you please submit a ticket here: https://help.wheniwork.com/submit-a-ticket. Thank you!
- Sector: Administración educativa
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Deceptive billing practices
Revisado el 17/2/2020
The software is okay. The program usually does what it should when it is not glitching. After 3+...
The software is okay. The program usually does what it should when it is not glitching. After 3+ years of using this product, it came to my attention that we were being overcharged every month. When I contacted customer service, they were unwilling to offer any solution, rather than explaining their confusing billing style. Not even a credit of any sort. The software sells you "user spots" in increments of ten. For a smaller business, there is a big difference between 10 and 20. So, if you have 11 employees, you need to pay for 20. How does that make sense? Even when we had less than 10 employees, we were being charged for 20. Please explain to me how that is not stealing? Their whole system is very confusing. I will be moving on to a new system because I am not satisfied with the customer service I received.
Puntos a favor
It does what it is supposed to - enables us to schedule employees, notify them of their shifts, sends us a text when someone did not clock in or out.
Puntos en contra
Their billing practices are very deceptive and not user friendly. They sell you "user spots" in increments of 10. It is very confusing how to downgrade but very easy to upgrade. I urge every customer who uses this program to check their billing to see what they are being charged for. Customer service is not helpful and seems like they are not interested in providing good customer service.
Respuesta de When I Work
Hello -
Thanks for taking a moment to share some feedback with us.
I'm glad to hear that the software was meeting your needs for your workplace.
I'm sorry for any confusion around our billing processes. Billing is based on spots purchased, not necessarily spots in use. I can see how that may have been confusing, I'm sorry about that. User spots are offered in increments of 10. Allowing the option to select a quantity of 10 is a way to fit many different businesses needs. We've found that offering increments of 10 spots ensures plenty of room for growth before needing to make any billing changes again.
I can see how having a lower increment may be helpful and really appreciate you taking the time to share this feedback.
If you have any additional questions or would like to discuss this further, feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/
Kindly,
Adrianne
- Sector: Producción de alimentos
- Tamaño de la empresa: 501-1,000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
When I work
Revisado el 22/4/2022
I loved the when i work app very much. I was able to look at my shifts as well as change and drop...
I loved the when i work app very much. I was able to look at my shifts as well as change and drop shifts, There is also the ability to chat with other employees about changing or swapping shifts.
Puntos a favor
When I work is a great app as far as employee scheduling and shift changes. The app has sooo many great features available and it is very affordable.
Puntos en contra
there were a few glitches with the software on ocassion when trying to pick up a dropped shift if you are already scheduled.
Alternativas consideradas
ADP Workforce NowRazones para cambiar a When I Work
I heard from other stores that have used the software as well as reading reviews online.Respuesta de When I Work
Hi Krissy,
Thanks so much for taking the time to share this feedback with us!
We're happy to know that you're enjoying the app and features available, like easily having access to view your schedule, and being able to drop and swap shifts! Our users are the reason we do what we do.
Please let us know if any questions come up, we're always happy to help.
Warmly,
Chelo
- Sector: Seguros
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Convenient to have, at a decent cost for the extra features
Revisado el 20/5/2022
Have been using for years, and don't see a day when I'd consider using anything else. Enjoying the...
Have been using for years, and don't see a day when I'd consider using anything else. Enjoying the program.
Puntos a favor
Mostly everything, easy to understand. To get around. To set up. To download reports. To welcome each staff. Easy all around.
Puntos en contra
I wish it had slightly more clarity on the individualized permissions / features. Has a good amount of specific features, but one by one would be helpful when granting permission to managers.
Respuesta de When I Work
Hi Jessica,
Natalie here with the Customer Care team at When I Work! Thank you so much for the review! We're happy to hear When I Work has met the mark for you and your team. With respect to manager permissions, I can definitely see how it'd be helpful to expand the options for customizing permissions on an individual basis, and we're always looking for ways to improve the app, so I appreciate you taking the time to leave your feedback. If you have any questions or other thoughts you'd like to share, don't hesitate to reach out to us at https://help.wheniwork.com/submit-a-ticket/ - we love hearing from you!
Best,
Natalie
Preguntas frecuentes sobre When I Work
He aquí algunas preguntas frecuentes sobre When I Work.P. ¿Qué tipo de planes de precios ofrece When I Work?
When I Work ofrece los siguientes planes de precios:
- A partir de: USD 2.50/mes
- Modelo de precios: Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de When I Work?
Los clientes habituales de When I Work son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
P. ¿Qué idiomas admite When I Work?
When I Work admite los siguientes idiomas:
inglés
P. ¿When I Work es compatible con dispositivos móviles?
When I Work admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra When I Work?
When I Work se integra con las siguientes aplicaciones:
321Forms, ADP Workforce Now, Crew, Google Calendar, Google Workspace, Gusto, Meta for Business, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, Tribepad, Vend, Zapier
P. ¿Qué tipo de asistencia ofrece When I Work?
When I Work ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Chat
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