When I Work

Programación del personal, seguimiento del tiempo, comunicación y asistencia.

4.5 /5 (844 opiniones) ¡Escribe una reseña!

Información general sobre When I Work

¿Qué es When I Work?

When I Work ayuda a programar y comunicarse fácilmente con los empleados. Las funciones de When I Work incluyen envío de los horarios al personal mediante mensajes de texto. Los mensajes de texto bidireccionales permiten a los empleados aceptar turnos abiertos y solicitar su horario por mensaje de texto. Activa la asistencia para que los empleados usen el reloj registrador móvil para fichar su tiempo con su smartphone o establece un iPad como terminal. Observa fácilmente desde qué ubicación en el mapa fichan su tiempo los empleados. Después de revisar las hojas de horas, puedes aprobarlas con un clic.

When I Work es una herramienta perfecta para propietarios de pequeñas empresas, gerentes de operaciones, gerentes de recursos humanos o cualquier persona que administre planificaciones horarias.

Información general sobre When I Work

Precio

A partir de
USD 1.50/mes

Opciones de precios

Prueba gratis
Gratis
Suscripción
Relación calidad-precio

Funciones de When I Work

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos, Canadá, Reino Unido, Australia
Idiomas admitidos
Inglés

Medios

Business owners spend way too much time on employee scheduling because they’re stuck using programs like Excel, or even worse— a pencil and paper. Employee scheduling software can help you build your schedule for the week in as little as 15 minutes.
Your business goes beyond your desk. So should your employee scheduling software. Employee scheduling apps for iPhone and Android help you and your employees manage the schedule while on the go.
Fine tune the schedule while on-the-go. Schedule shifts, notify staff and simplify scheduling.
Create next weeks schedule in minutes!
Communication between managers and employees doesn’t need to be messy or difficult. Team Messaging from When I Work helps you ensure that everyone on your team is in lockstep at all times, no matter where they are.
Staff acknowledge their shifts to let managers know they've been seen
Employee hourly pay rates can be added and edited
We currently offer seamless integrations with these platforms.
Staff can clock in, make time-off requests, update their availability and chat with coworkers all from their mobile phone!
Schedule Staff from your iPhone, Android phone for desktop
Captura de pantalla de When I Work: Business owners spend way too much time on employee scheduling because they’re stuck using programs like Excel, or even worse— a pencil and paper. Employee scheduling software can help you build your schedule for the week in as little as 15 minutes. Captura de pantalla de When I Work: Your business goes beyond your desk. So should your employee scheduling software. Employee scheduling apps for iPhone and Android help you and your employees manage the schedule while on the go. Captura de pantalla de When I Work: Fine tune the schedule while on-the-go. Schedule shifts, notify staff and simplify scheduling. Captura de pantalla de When I Work: Create next weeks schedule in minutes! Captura de pantalla de When I Work: Communication between managers and employees doesn’t need to be messy or difficult. Team Messaging from When I Work helps you ensure that everyone on your team is in lockstep at all times, no matter where they are. Captura de pantalla de When I Work: Staff acknowledge their shifts to let managers know they've been seen Captura de pantalla de When I Work: Employee hourly pay rates can be added and edited Captura de pantalla de When I Work: We currently offer seamless integrations with these platforms. Captura de pantalla de When I Work: Staff can clock in, make time-off requests, update their availability and chat with coworkers all from their mobile phone! Captura de pantalla de When I Work: Schedule Staff from your iPhone, Android phone for desktop

Opiniones de When I Work

Opiniones de When I Work

Calificación general
4.5
/
5
Excelente
526

Muy bien
236

Normal
56

Pobre
16

Malo
10

Relación calidad-precio
4.5
Funciones
4.3
Facilidad de uso
4.5
Asistencia al cliente
4.5
90% Un ha recomendado esta aplicación
Trish C.

Great software for teams of all sizes

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.


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Erin M.

Scheduling made simple

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.


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Lissa K.

Great way to manage your team

great!


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Laurie L.

Good for specific types of companies; we needed additional functions

This software seems to be developed and used for companies whose locations do not change. I can see why restaurants and small stores would be very happy with this app. However, there is a large market "out here" for companies who send employees to many locations to have an app they can use also (housekeepers, landscapers, moving/packing companies, etc.).


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Amy M.

I've Reviewed Them Before But They Stay Current And Deserve To Be Commended

When I Work has really been great. Gone are the days of me trying to create weekly and monthly calendars and juggle handwritten requests for sick and vacation time. Staff can request through When I Work and I can easily update our schedule. I've saved hours and hours a month being able to utilize the templates as well.


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Trish C.
Sector: Veterinaria
Tamaño de la empresa: 2-10 empleados
Traducir a español
Traducir a español

Great software for teams of all sizes

Software usado Semanalmente durante Más de dos años
Revisado el 25/7/2019
Fuente de la reseña: Capterra

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Puntos a favor

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Puntos en contra

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Traducir a español

Respuesta de When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Erin M.
Sector: Alimentación y bebidas
Tamaño de la empresa: 11-50 empleados
Traducir a español
Traducir a español

Scheduling made simple

Software usado A diario durante Más de un año
Revisado el 16/3/2020
Fuente de la reseña: Capterra

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.

Puntos a favor

When I Work is so easy to use, it is simple to add employees, great for creating shift templates and the chat features and shift drop applications make changing the schedule simple for employees. As a manager these features are awesome as they reduce the amount of time that I spend re-working the schedule.

Puntos en contra

The only challenge we have faced is that we don't have access to the task list as we don't pay for this version of the application. We would love to try it out to see if it is a good value add for us.

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Respuesta de When I Work

Hi Erin -

Thank you so much for taking the time to give us such a lovely review!

I'm so happy to hear features we offer like Shift Swaps & Drops and WorkChat have been so useful for you. It's awesome to hear that scheduling has gotten easier as well!

We'd be happy to discuss our Tasks feature and see what options are available for you. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!

Again, thanks so much for this lovely review!

Kindly,
Adrianne

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Lissa K.
Sector: Salud, bienestar y deporte
Tamaño de la empresa: 2-10 empleados
Traducir a español
Traducir a español

Great way to manage your team

Software usado Semanalmente durante Más de dos años
Revisado el 24/11/2020
Fuente de la reseña: Capterra

great!

Puntos a favor

I like the drop shift features and availability/unavailability features

Puntos en contra

For some reason, my team members used to be able to enter their preferred weekly hours through their profile, but that is no longer available from what I can see. Would love to see that back.

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Respuesta de When I Work

Hi Lissa,

Cully here with When I Work. Thank you for taking the time to leave a review!

We are so glad to hear that you have liked the drop shift feature, and the availability feature!

If you have additional feedback on the preferred weekly hours option and how your team used this feature, please let us know! You can submit a ticket at https://help.wheniwork.com/submit-a-ticket/.

Best,
Cully

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Laurie L.
Sector: Servicios para el consumidor
Tamaño de la empresa: 11-50 empleados
Traducir a español
Traducir a español

Good for specific types of companies; we needed additional functions

Software usado A diario durante Más de dos años
Revisado el 12/4/2019
Fuente de la reseña: Capterra

This software seems to be developed and used for companies whose locations do not change. I can see why restaurants and small stores would be very happy with this app. However, there is a large market "out here" for companies who send employees to many locations to have an app they can use also (housekeepers, landscapers, moving/packing companies, etc.).

Puntos a favor

It has many of the features we needed for scheduling employees.
We liked that more than one location can be scheduled for different employees, even sometimes on the same day. When we finally figured out how to use it, the map function was convenient because we go different places nearly every day. We liked that employees could see who was working with them each day.

Puntos en contra

There is no ability for employees to decline a shift. For several years, we requested the company add this feature. This turned out to be a deal breaker for us, and we finally went to another software.
I also thought it was odd that when a loyal customer of many years left, no one from the company contacted us to find out why.
Interestingly, the software we changed to also costs less per month, in spite of the fees they charge us for employees to accept/decline shifts by text message.

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Respuesta de When I Work

Hi Laurie,

Thank you for taking the time to leave us such a thoughtful review. I'm glad to hear that our multiple schedules and job sites features were helpful for you as your scheduled your staff. I'm sorry to hear that you ended up choosing to go with another software; we are always looking for ways to improve When I Work, so I really appreciate your feedback about allowing employees to decline shifts, rather than just confirming them. Thank you again for taking the time to give us this feedback, Laurie!

All the best,
Briana

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 5.0/10

Amy M.
Sector: Bibliotecas
Tamaño de la empresa: 11-50 empleados
Traducir a español
Traducir a español

I've Reviewed Them Before But They Stay Current And Deserve To Be Commended

Software usado A diario durante Más de dos años
Revisado el 9/10/2020
Fuente de la reseña: Capterra

When I Work has really been great. Gone are the days of me trying to create weekly and monthly calendars and juggle handwritten requests for sick and vacation time. Staff can request through When I Work and I can easily update our schedule. I've saved hours and hours a month being able to utilize the templates as well.

Puntos a favor

When I Work has saved me daily headaches. Public Libraries don't have the funding to implement expensive employee scheduling software. When I Work even offers a free version which we started out with awhile ago but as our staff grew we moved into the paid format. Our library and employee pool has grown and changed, When I Work grows and changes alongside it. They continuously offer new resources and seek to keep ahead of us and just "know" what issues we may have as our staff is in flux.

Puntos en contra

The only issue I've seen thus far is a slight problem with the remote ap. Let me first say that having the ability to have an ap at all is great. My staff often is out of the library for programs and if they have an event prior to actual library hours they can clock in from their own phone. The issue that I speak of was mostly in calculating the distance that clocking in was allowed. It took a few tries to make sure that staff can check in, with a decent range, but not be so far from the library that it could be abused by someone wanting to beat the clock when they're late to work.

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Respuesta de When I Work

Hi Amy! Thank you so much for the kind words! We're glad the app has been a good solution for you and your team. If you ever have any questions, please reach out to us here: https://help.wheniwork.com/submit-a-ticket/, and we'll be happy to help!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
8.7/10
Basado en 844 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de When I Work

Precios de When I Work

A partir de
USD 1.50/mes
Prueba gratis
Gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.5/5
Basado en 844 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de When I Work

Funciones de When I Work

API
Base de datos de empleados
Contratación de empleados
Creación de informes en tiempo real
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Gestión de empleados
Gestión de selección de personal
Gestión del rendimiento
Importación y exportación de datos
Integración de terceros
Notificaciones automáticas
Panel de actividades
Portal de autoservicio
Portal de empleados
Portal para empleados
Recordatorios
Seguimiento de actividades
Seguimiento de candidatos
Funciones
4.3/5
Basado en 844 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre When I Work

Preguntas frecuentes sobre When I Work

He aquí algunas preguntas frecuentes sobre When I Work.

P. ¿Qué tipo de planes de precios ofrece When I Work?

When I Work ofrece los siguientes planes de precios:

A partir de: USD 1.50/mes

Modelo de precios: Gratis, Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de When I Work?

No tenemos información sobre las características de When I Work

P. ¿Quiénes son los usuarios habituales de When I Work?

Los clientes habituales de When I Work son:

Empresas pequeñas, Empresas Grandes, Administraciones públicas, Sin ánimo de lucro, Trabajadores autónomos, Empresas medianas

P. ¿Qué idiomas admite When I Work?

When I Work admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece When I Work?

When I Work cuenta con los siguientes planes de precios:

Gratis, Suscripción

P. ¿When I Work es compatible con dispositivos móviles?

When I Work admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra When I Work?

When I Work se integra con las siguientes aplicaciones:

9 Spokes, Fulcrum, Grow, Gusto, OnPay, People, QuickBooks Online, QuickBooks Online, Rippling, StaffingNation

P. ¿Qué tipo de asistencia ofrece When I Work?

When I Work ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Tutoriales en vídeo