Sobre Caterease

Caterease es un software de gestión de eventos para gestionar clientes y eventos. El software proporciona una plataforma única para almacenar, organizar y administrar toda la información relacionada con eventos. El software puede diseñar e imprimir contratos personalizados, facturas e impresiones de cocina. Realiza un seguimiento de eventos con calendarios, gráficos e informes detallados.

Caterease ofrece creación de informes avanzados y exportación de datos personalizados, copia de eventos con un solo clic, listas de ingredientes de elementos de menú y albaranes, gestión de eventos y turnos de eventos. También ofrece envío de correo electrónico masivo para llegar a múltiples clientes.

Caterease incluye un programador de eventos que muestra una visualización gráfica de todos los eventos de un vistazo. El nuevo asistente Even ayuda a introducir todos los detalles importantes de un evento. Las herramientas de entrada de datos ayudan a introducir datos con una lista de selección rápida personalizable, calendarios desplegables y calculadoras que indican automáticamente las fechas de vencimiento de los depósitos. Otras funciones incluyen programación de múltiples depósitos, programación de menús de clientes, pago seguro de eventos, informes de ingredientes, plan semanal de cocina, gestión de empleados, seguimiento de artículos requeridos y herramienta de diagramación de salas.

Pricing starting from:

USD 35.00/mes

  • Prueba gratis
  • Licencia de pago único
  • Suscripción

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Estados Unidos, Canadá, Reino Unido, Australia, China y otros 5, India, Japón, Alemania, Brasil, México

Idiomas admitidos

Inglés

Pricing starting from:

USD 35.00/mes

  • Prueba gratis
  • Licencia de pago único
  • Suscripción

Imágenes

Ver 6 más
Captura de pantalla de Caterease: Captura de pantalla de Caterease: Captura de pantalla de Caterease: Captura de pantalla de Caterease: Captura de pantalla de Caterease:

Funciones

Total features of Caterease: 34

  • Análisis de participación
  • Campos personalizables
  • Control de procesos de aprobación
  • Control del proceso
  • Creación de informes ad hoc
  • Creación de informes personalizables
  • Creación de informes y estadísticas
  • Etiquetado
  • Evaluación de clientes potenciales
  • Función de vista previa
  • Gestión de bandeja de entrada
  • Gestión de calendarios
  • Gestión de campañas
  • Gestión de clientes potenciales
  • Gestión de flujos de trabajo
  • Gestión de la contabilidad
  • Gestión de presupuestos
  • Gestión del territorio
  • Historial de cliente
  • Integración de Microsoft Outlook
  • Integración de correo electrónico
  • Integración de redes sociales
  • Interfaz para arrastrar y soltar
  • Notificaciones automáticas
  • Notificaciones en tiempo real
  • Panel de actividades
  • Previsión
  • Previsión de ventas
  • Procesamiento de lotes
  • Recordatorios
  • Seguimiento de actividades
  • Seguimiento del historial
  • Sincronización de calendario con Google
  • Varias divisas

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Opiniones

Calificación general

4.5 /5
(96)
Relación calidad-precio
4.1/5
Funciones
4.3/5
Facilidad de uso
4.3/5
Asistencia al cliente
4.6/5

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Showing 5 reviews of 96
Mary-louise T.
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Enhance your Inhouse System by using Caterease

Revisado el 20/8/2018

Software has enabled me to double my business without adding extra support staff. It forces me to...

Software has enabled me to double my business without adding extra support staff. It forces me to answer questions about my events ahead of time so when the event date arrives, I am fully prepared.

Puntos a favor

Well thought out! Software can be customized to do just about anything. It is easy to use - learning curve is approximately 6 weeks to become very comfortable with it. A myriad of reports to choose from and customize. Absolutely the best customer service of any software I've purchased. Very quick and clear response time, Questions are answered within a day. Phone and email support unrivaled. Developer is willing to work with End user.

Puntos en contra

1. Mouse scroll! I use this program at least 6 hours/day; finding those hiding scroll bars and scrolling is continually frustrating and annoying, especially when the detail grids are expanded. The program looks like Outlook and acts like Outlook with the exception of this feature.

2. Recommendation for data entry: In some places 'tab' gets you to the next column, and in some places it's 'down/up' arrow. Often frustrating to remember which to use. It's a waste of time to use your mouse when the 'tab' would do. I would recommend that this feature be streamlined so it's always either 'tab' or 'arrow' key (mouse still available, of course).

Respuesta de Caterease

Mary-Louise - thank you for the wonderful review. I just wanted to tell you that you can disable the hidden scrollbar feature in your local preferences window. So sorry for any inconvenience that might have caused you.

Melissa C.
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The name says it all! Caterease has put the Ease into our Catering Operations

Revisado el 9/8/2019

One of the biggest benefits to Caterease is all there integrations. From credit card processing...

One of the biggest benefits to Caterease is all there integrations. From credit card processing with Vantiv to event staff scheduling and communication with Nowsta to EASY, STRESS FREE online ordering setup through Zuppler, Caterease has centralized multiple outside operations of our catering company into one place. This alone has cut our time it takes to prepare, schedule and collect payment for every event we create in half, if not more. Caterease has boosted our business operations and continues to help in our growth on a daily basis.

Puntos a favor

The customization of EVERY ASPECT of Caterease is one of the reasons why we love it so much. Everything can be made to suit your individual businesses needs. You can use their basic templates for prints such as contracts, receipts, billing statements and more or create your own with whatever information you would like. Every single bit of information can be displayed or removed from prints. Anything!! You can even customize your screen views. We have 6 different users linked to our Caterease and each users desktop/window views are customized down to the theme color. We have 2 divisions to our catering company, one is rather simple and the other is very complex. We have one user set up for the simple division and have cut out 80% of the features Caterease offers from that users display because we do not use them with that division so now, those features that we use for the complex catering side don't clutter up or confuse our simple home meal delivery user. The reports and query features are amazing. You can pull a report or query for literally any piece of information the you want. Want a query of all events that had more than 20 peoples worth of rice pilaf in the month of June 2 years ago, its one click away with Caterease. I've been in the catering business for 10+ years and Caterease is hands down the best Catering Software out there if you want to make things your own and customized to your business. I could go on for days about why I love Caterease!

Puntos en contra

Because it is so big and customizable, it does take a while to set up. You can come into it new and work off templates and be just fine but if you want to really take advantage of all the great features Caterease has, be ready to spend some time setting it up. Although it may take some time to setup, once you do, you are all set! With the endless video tutorials and help center articles, you have everything you will need to set things up your way.

Mark B.
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Outdated and not worth the money

Revisado el 9/3/2020

I found over my two years with Caterease, the very tool I purchased had become more of a chore than...

I found over my two years with Caterease, the very tool I purchased had become more of a chore than a tool. Nothing about the application made my job easier. I spent more time inputting ingredients, menus, recipes, events, emails, and clients than I'd ever like to admit, and at the end of two years nothing ingredients didn't calculate on menus correctly, menus didn't calculate recipes correctly, and all of their templates for emails/prints/reports look like garbage.

Puntos a favor

Not much, really. Other than than storing contacts, there was not a single facet in Caterease that made the system easy to use for the end user what-so-ever. I would have been better off tracking events, ingredients, and inventory in Google Sheets for free instead of paying $1800 a year for Caterease.

Puntos en contra

From the top:
Logging in and lack of mobile availability: From a PC, you have to log into a citrix client before accessing your application. You can have the fastest PC on the planet and still have to rely on the speed of their Citrix server to get anything done (which isn't the best.) There is also a VERY bare-bones mobile "companion" app that is almost useless. You cannot add clients or events, adjust the calendar, etc. The only thing you can do is view your current calendar and contact list. And to make it worse, it doesn't store your password AND they have a forced password reset EVERY TWO WEEKS.

The application itself: It's very dated and not user friendly. What should take minutes takes upwards of an hour. Want to copy and paste inside the app? That's going to cost you $600 more a year for the "professional" version. Yes, you cannot copy, duplicate, or paste an event without paying for premium service. I already was paying $1800 a year, that's an insane markup for basic functionality. Everything looks like it was made in the Windows 98 era, and hasn't been updated since.

Reporting: Reporting is a joke. Very limited, very complicated, and overall useless. Again, unless you pay more!

Printing and emailing: Because the application runs through Citrix, printing is very complicated (even worse with wireless printing). Emails, you can create emails directly from Caterease, but it's a gamble if the email sends the caterease-generated attachment.

Respuesta de Caterease

Unfortunately, there is a lot of inaccuracy in this post. First, Caterease utilizes the most current Windows technology. While this customer might not like Windows in general, a quick look at any video on our website shows that program screens perfectly reflect Windows 10 design. More importantly, there is no truth to the description here of features: passwords are controlled by the user and NEVER reset; copying is indeed included and offers more options than any other program; reporting is robust and the most substantial in the industry; printing and emailing are seamless. Obviously, in his frustration with Windows this customer just assumed facts that are not true. Please visit our website or contact our team to see the real program in action. We have only 1000 words to reply here, but a 5 minute webinar can demonstrate that all of these assertions are categorically false. We hope you'll see for yourself.

Todd H.
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Very Powerful, can do a lot, but too much for my needs

Revisado el 21/11/2019

Caterease kept all of my work schedule running smoothly, it was a bit of a pain for inventory...

Caterease kept all of my work schedule running smoothly, it was a bit of a pain for inventory tracking but it can be done.

Puntos a favor

Caterease has a ton of options and easy to get information out of it as long as you are a subscriber. The Subscription is pretty steep but if you are doing 6 and 7 figures in sales it is worth it. I am a small shop it was too much for what i needed.

Puntos en contra

The Price is too steep for my shop. I have found other software providers but there are some short comings i have to deal with.

Marie B.
Calificación general
  • Sector: Organización de eventos
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Caterease is customizable and easy to use on the go!

Revisado el 26/7/2018

Puntos a favor

How customizable it is! We were really able to take the software and use it how it best suited and helped our company. And each of our Sales Team can customize their screens and views to how it best suits their day-to-day needs. The Caterease team constantly provides updates and strives to better fit everyone's needs. We recently switched to the web-based server and it makes a huge difference for our Sales Team.

Puntos en contra

As with any software, there are bugs/glitches, etc. but the support teams works quick to fix them and update the software with changes.

Showing 5 reviews of 96 Todas las opiniones

Preguntas frecuentes sobre Caterease

He aquí algunas preguntas frecuentes sobre Caterease.

Caterease ofrece los siguientes planes de precios:

  • A partir de: USD 35.00/mes
  • Modelo de precios: Licencia de pago único, Suscripción
  • Prueba gratis: No disponible

No tenemos información sobre las características de Caterease

Los clientes habituales de Caterease son:

Empresas pequeñas, Empresas Grandes, Trabajadores autónomos, Empresas medianas

Caterease admite los siguientes idiomas:

Inglés

Caterease admite los siguientes dispositivos:

Android, iPhone, iPad

Caterease se integra con las siguientes aplicaciones:

Adobe Sign, Constant Contact, Constant Contact, DocuSign, Facebook, Google Calendar, Microsoft Outlook, PayPal, QuickBooks Online, QuickBooks Online Advanced

Caterease ofrece las siguientes opciones de asistencia:

Asistencia en línea, Asistencia telefónica, Preguntas frecuentes, Tutoriales en vídeo, Base de conocimientos, Foro

Categorías relacionadas

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