--- description: Información actualizada sobre Convoso. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Convoso con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Convoso: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software para VoIP](/directory/107/voip/software) > [Convoso](/software/8280/cloud-predictive-dialer) # Convoso Canonical: https://www.getapp.com.mx/software/8280/cloud-predictive-dialer Página: 1 de 17\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/8280/cloud-predictive-dialer?page=2) > El software de centro de contacto en la nube de Convoso proporciona soluciones potentes y fáciles de usar para ayudar a las empresas a aumentar sus procesos de ventas en hasta un 150 %, de manera rentable y brindar al cliente una experiencia de primer nivel. Sus herramientas de centro de atención telefónica de vanguardia han sido diseñadas para proporcionar una experiencia agradable y resultados óptimos a los agentes y clientes. Este software de centro de contacto combinado y basado en la nube proporciona aplicaciones completas y totalmente integradas que incluyen: CRM ligero, sistema PBX, marcador inteligente, IVR alojado, softphone webRTC, LMS, herramientas de creación de informes y más. > > Veredicto: 395 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 395 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Convoso - **Ubicación**: Woodland Hills, EE. UU. - **Constitución**: 2006 ## Contexto comercial - **Precio inicial**: USD 90.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos, Filipinas, India, Pakistán ## Funciones - API - Alertas y notificaciones - Automatic Outbound Dialer - Base de datos de clientes - Base de datos de contactos - CRM - Call Whispering - Campos personalizables - Captura de clientes potenciales - Centro de atención telefónica de llamadas entrantes - Centro de atención telefónica de llamadas salientes - Centro de atención telefónica mixto - Colas de espera - Comunicación multicanal - Conexión VoIP - Conformidad FCC - Conformidad FTC - Controles o permisos de acceso - Creación de informes de llamadas - Creación de informes y estadísticas ## Integraciones (en total: 14) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para VoIP](https://www.getapp.com.mx/directory/107/voip/software) ## Categorías relacionadas - [Software para VoIP](https://www.getapp.com.mx/directory/107/voip/software) - [Software para call center](https://www.getapp.com.mx/directory/275/call-center/software) - [Soluciones de telefonía](https://www.getapp.com.mx/directory/294/telephony/software) - [Sistemas automatizados de ventas](https://www.getapp.com.mx/directory/338/sales-force-automation/software) - [Software de contact center](https://www.getapp.com.mx/directory/593/contact-center/software) ## Alternativas 1. [LiveAgent](https://www.getapp.com.mx/software/91301/liveagent) — 4.7/5 (1787 reviews) 2. [Zendesk Suite](https://www.getapp.com.mx/software/9448/zendesk) — 4.4/5 (4085 reviews) 3. [Ringover](https://www.getapp.com.mx/software/117547/ringover) — 4.7/5 (882 reviews) 4. [DialedIn CCaaS](https://www.getapp.com.mx/software/104279/chasedata) — 4.8/5 (325 reviews) 5. [Readymode](https://www.getapp.com.mx/software/107701/xencall) — 4.6/5 (143 reviews) ## Opiniones ### "13Ten Convoso" — 5.0/5 > **Yogan** | *17 de octubre de 2023* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Product is very user friendly and the reporting makes everything all that much more easier to manage productivity. > > **Puntos en contra**: The only dialler I have used that has no cons. > > Product has helped tremendously to increase productivity and help our campaign and business grow with the amazing features that comes equipped with the product. ----- ### "Convoso is great and likely a top 3 contender." — 4.0/5 > **Eli** | *20 de enero de 2025* | Seguros | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The settings are very intuitive. I found that with a little testing or contacting their support department we could achieve whatever outcome we were looking for. > > **Puntos en contra**: I think although the setting options are great and allow deep customization for your desired function, some of them are not very self explanatory and could use improvement, or more informed customer support team when asking about them. > > Overall, Convoso is reliable and has great functionality. For the purpose of our company Convoso does support our requirements and is constantly changing to try and provide a better customer experience. ----- ### "CONVOSO SOSO" — 3.0/5 > **CHADWICK** | *8 de septiembre de 2025* | Servicios para el consumidor | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I liked the powerful dialer, real-time reporting, and how it boosted agent productivity and contact rates. > > **Puntos en contra**: I liked the features, but setup was complex and system glitches affected productivity. needs some work and it will be great > > ITS BEEN FOR THE MOST PART EASY TO USE, HAS SOME ISSUES WITH BUGS, ALOT OF CALLS COME THROUGH THE FILTER IN PLACE THAT SHOULDNT. ----- ### "Convoso is the Best. Most Expensive. Most Comprehensive." — 5.0/5 > **Cory** | *15 de enero de 2025* | Seguros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Convoso is such a complex dialer. Its features allow for so many different ways to have control over your data flows and agent responsibility. The endless amount of ways you can configure your setup is my selling point. I have worked with several dialers in the past and not a single one can measure up. It is not simple to use. You will both love and stress about this. But its all worth having complete control over the process in every imaginable way. > > **Puntos en contra**: Convoso has some issues regarding identifying and dispositioning calls that were not connected to an agent for any reason. Dont believe it when you see 'Disconnected Number'. It's 99% of the time not going to be a disconnected number. > > Overall I can say that there is nothing that could take me from Convoso. I have not had enough frustration with it to want to change. I am learning new things about setup and flow every single week. You will need someone who knows Convoso well to give you guidance as you're learning how to use it because it's features have features that have features, that then have settings in another part of the dialer that affects something that had nothing to do with what you were working on so be careful. I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the market. If you have a simple setup, this might not be for you. But If you are working a decent size team with more than one department and a dynamic flow for your calls then this is for you. Be ready to pay up because with great software come great monthly bills. They are extremely expensive. Worth the price? Not entirely. It's definitely overpriced. However, it's the best. Do you want the best? ----- ### "Convoso is a upgrade" — 5.0/5 > **Brianna** | *31 de julio de 2025* | Seguros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It helps go through the calls and kept all incoming flow properly and disposition calls and inbound and outbounds > > **Puntos en contra**: The fact that once it ends the call it gets immediately through ready but that’s me personally I just didn’t like that > > It’s good I like it I really don’t have much complaints besides the least of what I liked but in regards to every I like the call flow ----- Página: 1 de 17\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/8280/cloud-predictive-dialer?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/8280/cloud-predictive-dialer) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados