---
description: Información actualizada sobre Paycom. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Paycom con productos similares.
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title: Paycom: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software de recursos humanos](/directory/256/human-resources/software) > [Paycom](/software/8195/paycom)

# Paycom

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> Paycom permite a las empresas acceder a los datos de su personal de manera precisa y con prontitud. Este sistema brinda a los empleados un acceso fácil en cualquier momento para visualizar y actuar sobre la información, lo que reduce la carga administrativa del departamento de recursos humanos. Ya que todas las aplicaciones emplean una única base de datos, los cambios realizados por los empleados o los empleadores se actualizan instantáneamente en todo el sistema sin que sea necesario volver a introducir la información. La velocidad y precisión de la aplicación de base de datos única de Paycom permite ofrecer datos financieros y operativos de manera pronta y precisa. Paycom es útil para clientes de todos los sectores en todo el país.
> 
> Veredicto: 1304 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 1304 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.3/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funciones | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Paycom
- **Ubicación**: Oklahoma City, EE. UU.
- **Constitución**: 1998

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, checo, español, francés, húngaro, inglés, italiano, neerlandés, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, turco
- **Países disponibles**: Canadá, Estados Unidos, Irlanda, México, Reino Unido

## Funciones

- AI Copilot
- AML Compliance
- API
- Absence Management
- Académico/formación
- Acceso móvil
- Acceso sin conexión
- Acciones preventivas y correctivas (CAPA)
- Actualización automática
- Administración COBRA
- Administración FMLA
- Administración HSA/FSA (solo EE. UU.)
- Administración de seguros de vida
- Administración de seguros por discapacidad
- Administración de seguros sanitarios
- Alertas de móvil
- Alertas y notificaciones
- Alerts/Escalation
- Almacenamiento de documentos
- Almacenamiento seguro de datos

## Integraciones (en total: 2)

- Indeed for Employers
- NetSuite

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica

## Categoría

- [Software de recursos humanos](https://www.getapp.com.mx/directory/256/human-resources/software)

## Categorías relacionadas

- [Software de recursos humanos](https://www.getapp.com.mx/directory/256/human-resources/software)
- [Software de nómina](https://www.getapp.com.mx/directory/259/payroll/software)
- [Software de talento humano](https://www.getapp.com.mx/directory/263/talent-management/software)
- [Herramientas para controlar tiempo y gastos](https://www.getapp.com.mx/directory/264/time-tracking-expense/software)
- [Software de gestión de personal](https://www.getapp.com.mx/directory/267/workforce-management/software)

## Alternativas

1. [Deel](https://www.getapp.com.mx/software/2051182/deel) — 4.9/5 (4288 reviews)
2. [Rippling](https://www.getapp.com.mx/software/112141/rippling) — 4.9/5 (4826 reviews)
3. [Paylocity](https://www.getapp.com.mx/software/102695/webpay) — 4.3/5 (1846 reviews)
4. [RUN Powered by ADP](https://www.getapp.com.mx/software/91393/run) — 4.6/5 (1441 reviews)
5. [ADP Workforce Now](https://www.getapp.com.mx/software/100336/workforcenow) — 4.4/5 (7222 reviews)

## Opiniones

### "Paycom makes my small HR team better\!" — 5.0/5

> **Christopher** | *10 de julio de 2025* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Ease of implementation and use\! The reporting feature is robust, and the Personnel Action Forms make employee changes so easy\!
> 
> **Puntos en contra**: The entire system works well for my needs. I haven't found a feature yet that I don't like. I haven't incorporated every Paycom feature yet, but everything is great so far.
> 
> Outstanding - implementation was thorough and supported. The training we received set us up for success. And the system is easy to use\!

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### "Paycom is a game changer" — 5.0/5

> **Amber** | *28 de abril de 2026* | Maquinaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Excellent Customer Service, Seamless Automation, Time Saving Efficiency, Real-time changes, Robust reporting and transparent analytics
> 
> **Puntos en contra**: Our company is very complex and it would be nice to have the ability to request customizations as it regards to company applications
> 
> Paycom has been a very appreciated platform within my company. Employees have had raving reviews and it has given me the ability to focus on higher level items without having to worry about data entry. It gives employees ownership of their wishes and make changes live when they want.

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### "Average with Room to Grow." — 3.0/5

> **Nadia** | *30 de abril de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: I appreciate the use of dashboards. Dashboards make it easy to see all pending items, especially within a team of multiple associates. This allows any of use to check status at any time.
> 
> **Puntos en contra**: There are often times reports or sections within the system stop working. I have had multiple instances where a report I've been using for 1 year+ stops producing the content it used. Recently, after trial and error of multiple fields with our designated Paycom rep, we came to a conclusion that the developers changed something on the backend, impacting the given report.&#10;&#10;The other element that is a significant con, is the business structure and how they manage communications. Their process for communications starts at the top. They reach out the \[sensitive content hidden\]&#10; etc. when there are changes like a new sales rep being assigned to your account. However, unless your company is a small business, this is very inefficient. This results in the boots on the ground HR staff not being updated because executive management received an email communication that did not see. I understand wanting to include them from a sales perspective, but including all parties would be the better approach. That way the HR staff can discuss with their executive leadership and these communications do not get missed.
> 
> Overall, my experience with Paycom has been average. The software itself has potential. There are hiccups and some things are updated on a delay. If communication can improve (see cons for details) I think a lot more development can occur.

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### "Paycom Pros and Cons" — 4.0/5

> **Michael** | *2 de abril de 2026* | Propiedad inmobiliaria | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: East of having a connected data base with several connected modules so limited integrations are needed.
> 
> **Puntos en contra**: Some of the modules are outdated (leave administration); Lacks certain modules---employee relations; recognition.  Service module is very poor.  No true client facing ticketing platform to monitor open tickets.  It's basically call your Paycom rep and hope that things get resolved.
> 
> I enjoy using Paycom.  I have used several other HR platforms and Paycom is very competitive. Their service model needs some work and some of their modules need updating, but I would consider them highly competitive in the HRIS space.

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### "Streamlined Benefits Administration with a Learning Curve" — 4.0/5

> **Susan** | *23 de abril de 2026* | Recursos Humanos | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Our Paycom specialist offers excellent customer service and is responsive anytime we reach out with questions.  &#10;Employee Self-Service Functionality: Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy.&#10;All-in-One Platform: The integration of payroll, benefits administration, and HR functions into a single system streamlines processes and minimizes the need for multiple systems or manual reconciliation.
> 
> **Puntos en contra**: User Interface Complexity: While robust, the system can feel unintuitive at times, particularly for new users or employees navigating benefit elections without guidance.&#10;Limited Flexibility in Reporting: Custom reporting for benefits and compliance tracking can require workarounds or additional time to configure effectively.
> 
> As a Benefits Specialist, my experience with Paycom has been largely positive. The platform excels in centralizing HR and benefits administration, which drives efficiency and supports compliance efforts. However, there is a learning curve for both administrators and employees, and reporting capabilities could be more flexible. Overall, Paycom is a strong solution for organizations seeking a unified HR system, provided there is adequate training and internal support to maximize its capabilities.

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