--- description: Información actualizada sobre ManyChat. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara ManyChat con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ManyChat: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software de inteligencia artificial](/directory/1397/artificial-intelligence/software) > [ManyChat](/software/2055161/manychat) # ManyChat Canonical: https://www.getapp.com.mx/software/2055161/manychat Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/2055161/manychat?page=2) > ManyChat es una plataforma de IA conversacional diseñada para ayudar a las empresas del sector de comercio electrónico a automatizar las conversaciones por mensajes de texto, Facebook Messenger e Instagram. Los administradores pueden compartir cupones de descuento, confirmaciones de reservas, mensajes promocionales y más con los clientes por correo electrónico y mensajes de texto. > > Veredicto: 72 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 72 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ManyChat ## Contexto comercial - **Precio inicial**: USD 15.00 - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - A/B Testing - Aplicación móvil - Aprendizaje automático - Arrastrar y soltar - Asistencia al cliente - Base de datos de clientes - Chat en tiempo real dirigido a consumidores - Chat en vivo - Chat proactivo - Chat y mensajería - Chatbot - Comunicación multicanal - Creación de informes/análisis - Creación de marca personalizable - Etiquetado - For Sales/Marketing - Generación de clientes potenciales - Gestión de comentarios - Gestión de contactos - Gestión de correo electrónico ## Integraciones (en total: 10) - ActiveCampaign - Google Sheets - Kit - Klaviyo - Mailchimp - Make - PayPal - Shopify - Stripe - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Chat ## Categoría - [Software de inteligencia artificial](https://www.getapp.com.mx/directory/1397/artificial-intelligence/software) ## Categorías relacionadas - [Software de inteligencia artificial](https://www.getapp.com.mx/directory/1397/artificial-intelligence/software) - [Herramientas de IA para marketing](https://www.getapp.com.mx/directory/3873/ai-marketing-tools/software) - [Software de asistente de ventas con IA](https://www.getapp.com.mx/directory/3872/ai-sales-assistant/software) - [Herramientas de automatización de marketing](https://www.getapp.com.mx/directory/308/marketing-automation/software) - [Herramientas de marketing conversacional](https://www.getapp.com.mx/directory/1659/conversational-marketing-platform/software) ## Alternativas 1. [HubSpot Marketing Hub](https://www.getapp.com.mx/software/20444/hubspot-marketing) — 4.5/5 (6223 reviews) 2. [ActiveCampaign](https://www.getapp.com.mx/software/2348/activecampaign) — 4.6/5 (2561 reviews) 3. [Brevo](https://www.getapp.com.mx/software/91466/brevo) — 4.6/5 (3418 reviews) 4. [MailerLite](https://www.getapp.com.mx/software/10156/mailerlite) — 4.7/5 (2258 reviews) 5. [Mailchimp](https://www.getapp.com.mx/software/8268/mailchimp) — 4.5/5 (17587 reviews) ## Opiniones ### "Very effective for its price" — 5.0/5 > **Rocio** | *8 de septiembre de 2022* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: ManyChat was the first chatbot that we used for our website and we had very good results in relation to its price. Our customers were quite satisfied with the chat responses. > > **Puntos en contra**: As in most chatbots, it is sometimes difficult for it to capture the customer's responses well. ----- ### "Very reliable and user friendly Chatbot" — 5.0/5 > **Leslie** | *5 de mayo de 2023* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This product is easy to use and very user friendly. It is very organized and very responsive. I have seen a change in my sales for my business when I started using this software. > > **Puntos en contra**: There has been an occurring issue with using phone apps generally becoming confused when having both manychat and Facebook Business Director running, which I have seen multiple people also complain about. > > ManyChat is a messaging bot for Facebook that is well-known for helping companies improve their customer service and support. From my perspective, ManyChat is the ultimate social media marketing tool. It has allowed me to boost lead generation on our Facebook business page and enhance communication with prospective clients around the clock, regardless of their location. Essentially, ManyChat empowers my company to deliver and exchange the content that our audience desires. ----- ### "Support is Nonexistent." — 1.0/5 > **Anne** | *28 de mayo de 2024* | Software informático | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Literally nothing. This product has no human team that I can identify, and continues to bill us following a termination notice sent in compliance with their TOS. > > **Puntos en contra**: I've never actually used the product because it is impossible to access support, get the primary account holder reassigned, or terminate service. > > Abysmal. I am incredibly unimpressed with their customer service. ----- ### "The Best Social Media Marketing Automation Tool Can Help You Generate Leads On Facebook." — 5.0/5 > **Gustav** | *30 de enero de 2023* | Servicios para instalaciones | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It's simple to construct new bots using their excellent flow builder.They have a great A/B tester. You can design two (or three or four) different paths for a lead to take, then specify what percentage of leads should take each path. From there, the chatbot takes care of it. This makes it simple to experiment with various queries, phrases, graphics, and other elements to determine what appeals to your leads the most.The Zapier integration makes it simple to transfer that data to our automation platform, and their custom fields make it simple to collect whatever data you want to collect. > > **Puntos en contra**: Truthfully, the only aspect of ManyChat I dislike is their customer service. It appears to be practically nonexistent. That worry is allayed by Facebook's wonderful user community, which supports one another. > > Most people are familiar with ManyChat as a Facebook Messaging messenger bot that aids companies in enhancing their customer service and assistance. For me, ManyChat is the pinnacle social media marketing tool. It has enabled me to increase lead generation through our Facebook business page and improve communication with potential customers at any hour of the day, wherever in the world. In essence, ManyChat supports my company in distributing and sharing the content that my audience wants. ----- ### "Robust non-code chatbot platform for beginners to advanced" — 5.0/5 > **Mike** | *15 de febrero de 2024* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to setup a new chatbot, create an outline and add the specific actions to be followed. Ability to create complex chats with follow-ups, api calls, tags etc. make it a very robust platform. > > **Puntos en contra**: Instagram comment reply is a bit strange to implement at first. > > Love it, implement advanced chatbots for clients like looking up documents in the cloud and sending to them etc. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/2055161/manychat?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/2055161/manychat) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | ----- ## Datos estructurados