Sobre eLabJournal

eLabJournal es un software ELN (cuaderno de laboratorio electrónico, por sus siglas en inglés) seguro y conforme a la normativa. Permite a los usuarios acceder de manera colaborativa a cualquier muestra, documento o dato. Se puede personalizar para adecuarlo al flujo de trabajo del usuario y del laboratorio. También incluye módulos de seguimiento de muestras y gestión de protocolos. Este ELN es adecuado para cualquier laboratorio, desde pequeños laboratorios de instituciones académicas y startups hasta grandes instituciones académicas y empresas con presencia global.


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Opiniones

Calificación general

4.5 /5
(59)
Relación calidad-precio
4.5/5
Funciones
4.3/5
Facilidad de uso
4.2/5
Asistencia al cliente
4.8/5

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Mostrando 5 opiniones de 59
Maura
Maura
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Functionality and Superb Customer Support

Revisado el 8/10/2021

Our overall experience with eLab Journal has been exceptional. We are glad we chose to partner with...

Our overall experience with eLab Journal has been exceptional. We are glad we chose to partner with them because they were definitely the right choice! They have helped us immensely and we would not have achieved a successful project outcome without them.

Puntos a favor

Working with the team at eLab Journal to implement our LIMS and make enhancements as our laboratory has grown has been a wonderful experience. Everyone we have worked with is responsive and collaborative. The software itself has amazing functionality and provides the features we need to act as an efficient, high throughput testing laboratory.

Puntos en contra

When we implemented the software in 2020, some of the menu items and navigation seemed disjointed and not exceptionally intuitive. eLab Journal has evolved since then and we have seen improvements. The team is also open to our feedback as system users.

Respuesta de eLabNext

Thank you for your review of eLabJournal, Maura happy to hear that you've noticed our improvements, and we always appreciate the great feedback! Since October 2021, we have implemented several new UI updates, reorganized the navigation tools, and taken a more multi-disciplinary approach to the menu items so that chemists, biologists, research techs, and lab directors can easily access their unique day-to-day workflows within the system. Stay tuned for additional major updates by 2023!

Austin
Calificación general
  • Sector: Biotecnología
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

eLab Protocols offers a great all-in-one solution to protocol development and refinement

Revisado el 26/10/2023

So far my experience with eLab Protocols has been great and has offered an easy and streamlined...

So far my experience with eLab Protocols has been great and has offered an easy and streamlined means for communicating methologies that have worked well and for iterating on as these methods improve. I am excited to utilize the AI-based protocol generator function in this step of the process as well since it showed some promising outputs on some preliminary demos I performed. It still generates/hallucinates citations and can provide .

Puntos a favor

The template generation and easy iteration of commonly used protocols in the lab has and will continue to be invaluable for our operations across our two sites.

Puntos en contra

The slow adoption of the protocols function within the eLab protocol may be attributed to some of the clunky nature of generating a protocol from scratch in eLab, which can be challenging from a format perspective. However, generating the outline in a 3rd party platform such as Microsoft Word and then utilizing the import function has been great for generating rapid protocol skeletons that can then be populated/fine-tuned based on the user. Also the lack of a spell-check function makes 3rd party platforms more effecitive for generating error-free templates.

Alternativas consideradas

Benchling

Razones para cambiar a eLabJournal

N/A - this was not a decision I was directly involved with

Respuesta de eLabNext

Austin, thank you for your positive and detailed review! It is incredible to hear that you find our platform an all-in-one solution with easy-to-generate templates and excellent sharing/collaboration capabilities across your two sites. We designed the platform with productivity optimization and seamless collaboration in mind.
We greatly appreciate your feedback! We’re working on enhancing the text editor to provide better formatting capabilities. We highly recommend reaching out to our Support Desk ([email protected]) to be added to the feature request ticket and stay updated on its implementation progress.

Franziska
Calificación general
  • Sector: Biotecnología
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

The development is stuck

Revisado el 3/4/2023

I'm thinking about moving my group back to good old paper reporting. I have already started doing...

I'm thinking about moving my group back to good old paper reporting. I have already started doing this for short-time students that come to the group as trainees.

Puntos a favor

When we bought into it, it seemed to be the most advanced and user friendly product on the marked

Puntos en contra

Since we bought into it, the Journal is stuck in development or asks for additional money for features that should be integrated for molecular biology purposes.- still no possibility to use a stylus to annotate gel pictures or write entries. This would be to migrate from "paper book" to "electronic labbook" without loosing the ease of the "paper report".- gene bank files should be visible within the elab.

Respuesta de eLabNext

Thank you, Franziska, for your review! We appreciate your honest assessment of the platform, and we heard you loud and clear. We are actively working to develop additional features and improvements for the Journal and Protocol modules. We are happy to tell you many of the issues raised here are already core features within the platform. You may be interested in checking out our CloneAssist add-on, which allows users to integrate a molecular biology workbench into their ELN entries to visualize and construct DNA and plasmid molecules, with integrations with SnapGene, Genius, and GeneBank/FASTA files. We recommend scheduling a call with your Digital Lab Consultant/Account Manager to learn more about the add-on and see if it would fit your group well.

As providing exceptional customer service and support is one of our core tenants here at eLabNext, we're surprised to hear that your service experience has declined since transitioning to a dedicated installation. That doesn't sound like us. Would you be open to scheduling a call through the Support Desk with our Customer Success team to share more about your experience? We will thoroughly investigate any feedback and make the necessary improvements to restore your confidence in our support services. The Head of our company would like to meet with you personally to investigate!

Angela
Calificación general
  • Sector: Biotecnología
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A useful everyday tool.

Revisado el 10/8/2023

Would never go back to a paper based system now.

Would never go back to a paper based system now.

Puntos a favor

Easy to use, traceable and auditable. Helps planning, organisation and tracking of work.

Puntos en contra

Labelling of images, gel images for example, is tricky and much easier to do in other packages and bring in the images already labelled.

Alternativas consideradas

Benchling

Razones para cambiar a eLabJournal

Several others were considered, but eLAbJournal was voted as the easiest to use by the users and met our requirements.

Respuesta de eLabNext

Thank you for your review, Angela! We truly appreciate your kind words and are thrilled to hear that our platform's easy user usability aligns with your needs. We understand the importance of audit trials and logs for GxP compliance in a lab. By providing this capability, we aim to help our users stay organized and maintain a clear track of their work. It is fantastic that you've found value in this aspect of our platform. We value your feedback and suggestions for improving the labeling of images. We encourage you to share your requests with our dedicated Support Desk at [email protected]. We're grateful for your support and look forward to continuing to serve you and your lab in the best possible way.

Usuario verificado
Calificación general
  • Sector: Investigación
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Keeping Track of the Research

Revisado el 29/6/2022

This has been a great experience. At first had only planned to use for single aspect of research...

This has been a great experience. At first had only planned to use for single aspect of research project and now pushing for us to incorporate into other areas.

Customer support has been excellent. Always quick to respond when have questions or requests, and so very willing to work with us to customize the system to our needs.

Puntos a favor

Although there was a learning process to using the system, it did not take more than a week for us to build the framework that needed for managing samples and recording experimental data. Have multiple users with different levels of comfort with technology and hearing more and more from group that so glad that set this up for this research project. Really appreciate that Microsoft Office integrated into system, not only for editing files but as sections within a entry. This has allowed users that do not have access to office to work with us with ease

Puntos en contra

Lacking some options that know are available on other electronic notebook freeware (To Do Lists, Task assignment, Calendar, Messaging center, view only of integrating Microsoft office components, comment tracking, tags for indexing entries).

One option that would love to have that seen in other electronic notebook software is the option to share study with outside user so can view (not edit) for defined period of time without using a licensed space. Would be happy if there was a limit on how many of these could exist at a time

Respuesta de eLabNext

Thank you for stopping by to review eLabJournal! We are happy to share that we are preparing to release a brand new add-on in Marketplace in the coming weeks for handling Task Assignments/To-Dos; additionally, we now support options for commenting/messaging on other users' experiments/reports, integration with Microsoft Office (Excel, Word, PPT), and labels/tags on projects for easier searching. We also have a few major projects on the horizon, including a full redesign of our Inventory module!

Moreover, we confirmed that our team is actively reviewing several of the features you've listed for future development consideration later this year.
If you have specific ideas about how you'd like any of these suggestions to be implemented, please consider emailing your Key Account Manager or [email protected]. We always appreciate hearing feedback from our users, and we'll do our best to incorporate your comments into our next series of updates!

Mostrando 5 opiniones de 59 Todas las opiniones

Preguntas frecuentes sobre eLabJournal

He aquí algunas preguntas frecuentes sobre eLabJournal.

eLabJournal ofrece los siguientes planes de precios:

  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

Los clientes habituales de eLabJournal son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

eLabJournal admite los siguientes idiomas:

inglés

eLabJournal admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

eLabJournal se integra con las siguientes aplicaciones:

Clustermarket, Google Drive, Mendeley, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Mobile App

eLabJournal ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat

Categorías relacionadas

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