--- description: Información actualizada sobre Sumsub. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Sumsub con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Sumsub: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Verificación de identidad](/directory/3854/identity-verification/software) > [Sumsub](/software/2049035/sumsub-kyc-aml-platform) # Sumsub Canonical: https://www.getapp.com.mx/software/2049035/sumsub-kyc-aml-platform Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/2049035/sumsub-kyc-aml-platform?page=2) > Sumsub es una plataforma de verificación de identidad diseñada para las necesidades de KYC/AML. > > Veredicto: 70 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 70 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Sumsub - **Constitución**: 2015 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos, Reino Unido, Sudáfrica ## Funciones - AML Compliance - API - Age Verification - Alertas de riesgo - Alertas y notificaciones - Almacenamiento seguro de datos - Análisis de comportamientos - Autenticación - Autenticación multifactor - Base de datos de clientes - Biometría - Captura y transferencia de datos - Contratación de personal - Creación de informes de riesgos - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Detección de cheques fraudulentos - Detección de fraude - Evaluación de riesgos ## Integraciones (en total: 1) - Okta ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Verificación de identidad](https://www.getapp.com.mx/directory/3854/identity-verification/software) ## Categorías relacionadas - [Verificación de identidad](https://www.getapp.com.mx/directory/3854/identity-verification/software) - [Software para la gestión de identidad y acceso](https://www.getapp.com.mx/directory/675/identity-access-management/software) - [Software AML (contra el blanqueo de capitales)](https://www.getapp.com.mx/directory/621/anti-money-laundering/software) - [Sistema de gestión de riesgos](https://www.getapp.com.mx/directory/246/risk-management/software) - [Software de autenticación de usuario](https://www.getapp.com.mx/directory/1169/authentication/software) ## Alternativas 1. [ManageEngine Network Configuration Manager](https://www.getapp.com.mx/software/2055590/network-configuration-manager) — 4.5/5 (283 reviews) 2. [UserWay Accessibility Widget](https://www.getapp.com.mx/software/2049830/userway) — 4.9/5 (329 reviews) 3. [Scrut Automation](https://www.getapp.com.mx/software/2079223/scrut) — 4.9/5 (139 reviews) 4. [Connecteam](https://www.getapp.com.mx/software/105401/connecteam) — 4.6/5 (5177 reviews) 5. [MasterControl Quality Excellence](https://www.getapp.com.mx/software/104305/mastercontrol) — 4.5/5 (528 reviews) ## Opiniones ### "A great product which keeps developing" — 4.0/5 > **Alistair** | *19 de septiembre de 2024* | Banca | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The functionality, flexibility and reporting capabilities of the product > > **Puntos en contra**: It can be overly complicated, when making a change in the system you are not always aware of the knock on impacts. > > Great product which keeps developing. Good user experience. The serviced received from account manager is excellent. ----- ### "Sumsub KYC/AML Platform short review by KYC Advisor" — 5.0/5 > **Tatsiana** | *14 de enero de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This software is quite easy to use, all relevant information is structed in appropriate sections and it has, from my point of view, intuitive user interface. As far as it seems to me as a daily user, such a product is flexible to introduction of required changes and amendments in accordance to the existing business processes which is extremely vital for such a tool. > > **Puntos en contra**: I would highlight some shortages in identification of submitted KYC documents (acceptance of inappropriate documents or, on the contrary, refusal of suitable KYC documents) which often go to Spam section. This can also refer to client applications which were automatically sent back for Resubmission of documents (KYC documents were reviewed by this robotic software). In my experience, in overall quantity of client applications the number of incorrectly rejected or accepted documents varies on average up to 10%. Nevertheless, before pointing this out as a flaw, the verification criteria for the system are to be double checked and updated on the regular basis. Since, I am not immersed in the details of this process due to the level of my duties, it is difficult for me to judge whether the inaccuracies I have indicated can be attributed to the shortcomings of this software. As I noticed, this product seems to have a good adaptability to the business process changes considering full scope of instruments this software shows. > > As a KYC Advisor I have been using Sumsub KYC/AML Platform during last year and keep doing this under different credentials of a Customer Service Advisor on another product at the same company. Until now, my functional responsibilities within SamSub platform implied, mainly, verification the KYC documents (submitted by the clients) that got into the Spam section, as well as documents that were automatically checked by robotic software (sent for Resubmission). ----- ### "From a PO" — 4.0/5 > **Bruna** | *13 de enero de 2022* | Software informático | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: The cards validation feature do not give us many issues > > **Puntos en contra**: The support team, although responsible, looks very disorganized, they give conflictive information, sometimes they don't even answer the question we asked. > > KYC verification = ok, but UI can be better Cards = Missing the business card verification. We were told this is on the roadmap and we asked about estimation and we were told there is no estimation. I mean, come on. ----- ### "Easy integration with only few steps" — 5.0/5 > **Gergana** | *18 de enero de 2022* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: From a developer's point of view, it was important for me to be able to configure, integrate and test the overall process in a test environment. Luckily Sumsub supports that and when we were ready with our SaaS deploying and connecting Sumsub to production was really a piece of cake. Identity verification, liveness check and fraud check are the most important features for us as customers. > > **Puntos en contra**: The only thing that baffled us was that the translation keys were different on the staging and on the live environments. It was an issue at first but we managed to handle it. My advice would be to regularly check for updates because the platform is evolving and sometimes there're new translations that have to be adapted and added for the custom added languages which are our case. ----- ### "SumSub A breath of Fresh Air" — 5.0/5 > **Nicholas** | *15 de enero de 2022* | Juegos de azar y casinos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: So modern. The api is very easy to use. SDK's are updated, Modern. Very happy that we chose this KYC > > **Puntos en contra**: I found that the documentation is not always 100% accurate. So there were cases where I follow the documentation and the samples were wrong. Perfect example is the questionnaire translations. The syntax on the documentation was wrong and this made me spend a lot of time troubleshooting. I later realised when sumsub support helped me out. the syntax they gave me was different than online doc. I also find the chat support not very efficient. (Not because of the support persons but mostly because I think it seems to be for first line support only) > > Super Support\!\! And Really good product. Well done to the developers and the management. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/2049035/sumsub-kyc-aml-platform?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/2049035/sumsub-kyc-aml-platform) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Datos estructurados