--- description: Información actualizada sobre Social Intents. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Social Intents con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Social Intents: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software para servicio al cliente](/directory/231/customer-service/software) > [Social Intents](/software/2044311/social-intents) # Social Intents Canonical: https://www.getapp.com.mx/software/2044311/social-intents Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/2044311/social-intents?page=2) > Hablar con los visitantes de tu sitio web debería ser fácil. Chatea con ellos directamente desde las herramientas que ya usas: Microsoft Teams, Slack, Google Chat, Zoom y Webex. Habilita un chatbot con tecnología de ChatGPT entrenado con tu propio contenido y con un solo clic. Deriva los chats de IA a humanos según sea necesario para reducir los costes de asistencia. > > Veredicto: 10 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 10 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Social Intents - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: USD 49.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Aruba, Australia, Austria, Bahamas, Belice, Bermudas, Bélgica, Canadá, Costa Rica, Curazao, Dinamarca, Emiratos Árabes Unidos, España, Estados Unidos, Finlandia, Fiyi, Francia, Grecia, Groenlandia y 39 más ## Funciones - A/B Testing - AI Copilot - API - Acceso móvil - Alerts/Escalation - Análisis de atención al cliente - Análisis visual - Asistencia al cliente - Autoresponders - Base de datos de clientes - Búsqueda/filtro - CRM - Campos personalizables - Captura de clientes potenciales - Chat en tiempo real dirigido a consumidores - Chat en vivo - Chat proactivo - Chat y mensajería - Chatbot - Comunicación multicanal ## Integraciones (en total: 21) - BigCommerce - Bubble - ChatGPT - Claude - Framer - Gemini - Google Chat - Microsoft 365 - Microsoft SharePoint - Microsoft Teams - Shopify - Slack - Squarespace - Webex Connect - Webex Suite … y 6 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Software para servicio al cliente](https://www.getapp.com.mx/directory/231/customer-service/software) ## Categorías relacionadas - [Software para servicio al cliente](https://www.getapp.com.mx/directory/231/customer-service/software) - [Software de chat en vivo](https://www.getapp.com.mx/directory/561/live-chat/software) - [Herramientas para crear chatbots](https://www.getapp.com.mx/directory/1647/conversational-ai-platform/software) - [Software para chatbots](https://www.getapp.com.mx/directory/2795/chatbot/software) ## Alternativas 1. [LiveAgent](https://www.getapp.com.mx/software/91301/liveagent) — 4.7/5 (1781 reviews) 2. [Freshchat](https://www.getapp.com.mx/software/106095/freshchat) — 4.1/5 (120 reviews) 3. [Tidio](https://www.getapp.com.mx/software/105081/tidio-chat) — 4.7/5 (590 reviews) 4. [Sprinklr](https://www.getapp.com.mx/software/100180/sprinklr) — 4.3/5 (91 reviews) 5. [Gladly](https://www.getapp.com.mx/software/106673/gladly) — 4.8/5 (139 reviews) ## Opiniones ### "Social Intents powered our COVID-19 Success Story" — 5.0/5 > **Joshua** | *14 de octubre de 2020* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Our college was given less than a week's notice that we needed to close our campuses due to the COVID-19 Pandemic. Our 20,000 students would no longer be able to come to come in person to meet with their student services and financial aid representatives, and we did not have sufficient alternative infrastructure in place to continue to serve those students online. We reached out to Social Intents and they worked with us to implement a live chat feature on our website in a matter of days. The technology is so plain and easy to learn, that within a week, we had more than 110 staff trained and answering hundreds of student's questions every day. While many colleges around the country were failing to be there for their students, we were able to maintain service continuity in a way that prevented students from falling through the cracks. > > **Puntos en contra**: The built-in analytics are somewhat limited. > > While no technology implementation is going to be without speedbumps, Social Intents has been extremely responsive with their support. ----- ### "Perfect solution, easy to integrate and best online support I've ever had\!" — 5.0/5 > **James** | *28 de octubre de 2020* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It was incredibly easy to, not just install, to customize with a great API and documentation. A solution that covers basic to completely custom. > > **Puntos en contra**: We are yet to find anything missing or anything that doesn't meet our high standards. > > I have nothing but very positive things to say about his company. Online documentation for their product is more than complete and with their fast and friendly online chat, its the best support I've had in a very long time\! ----- ### "Great support" — 5.0/5 > **Baylor** | *14 de octubre de 2020* | Administración educativa | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I really appreciated the quick customer support that Social Intents offered. Whenever I had a small issue or bug, I received assistance ASAP\! > > **Puntos en contra**: There were some bugs in the LiveChat functionality, but the support team kept me updated about fixing it. ----- ### "My personal review for Social Intents." — 4.0/5 > **Alisha** | *12 de abril de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: This platform equips businesses with the tools they need to provide personalized and efficient customer service via a variety of channels such as live chat, chatbots, email integrations, and social media management. Furthermore, Social Intents enables companies to track and prioritize customer inquiries while automating routine tasks. > > **Puntos en contra**: Despite not having some of the more advanced features, it is still a decent platform and is satisfactory. ----- ### "The platform has functionality like live chat, chatbots, and email integrations." — 4.0/5 > **shivasish** | *9 de marzo de 2023* | Estudios de mercado | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This platform offers features such as live chat, chatbots, email integrations, and social media management to help businesses provide personalized and efficient customer support across multiple channels.Businesses can track and prioritize customer inquiries with Social Intents and automate routine tasks. > > **Puntos en contra**: Although Social Intents offers a free plan, it comes with limited features, such as a cap on the number of chats and users, and it does not offer all the advanced features available in the paid plans. > > A good client engagement tool like Social Intents can help businesses save time, increase customer satisfaction, and expand by offering top-notch customer service. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/2044311/social-intents?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/2044311/social-intents) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados