Nimble

Software de gestión de contactos y relaciones sociales.

4.4 /5 (1576 opiniones) ¡Escribe una reseña!

Información general sobre Nimble

¿Qué es Nimble?

Nimble es un CRM destacado para Office 365 y G Suite que crea soluciones de gestión de contactos galardonadas para equipos e individuos. Hace todo el trabajo integrándose con aplicaciones de productividad, como bandejas de entrada y calendarios, ofrece una experiencia de usuario optimizada y ayuda a los equipos de negocios a cerrar más acuerdos en menos tiempo.

Nimble une con éxito a miles de equipos de pequeñas y medianas empresas para fomentar con éxito sus relaciones personales y comerciales por correo electrónico, redes sociales y más de 90 aplicaciones empresariales basadas en la nube.

Con una excelente clasificación en satisfacción general por G2 Crowd y como un destacado CRM de ventas y marketing de negocios por Fit Small Business, Nimble combina los puntos fuertes de un CRM tradicional, la gestión de contactos clásica, las redes sociales, la inteligencia de ventas y la automatización de marketing en una potente plataforma de gestión de relaciones que ofrece información de relaciones en todos los entornos de trabajo. Para obtener más información o solicitar una prueba gratis, visita su web.

Información general sobre Nimble

Precio

A partir de
USD 12.00/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Nimble

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos, Canadá, Reino Unido, Australia, China y otros 5, India, Japón, Alemania, Brasil, México
Idiomas admitidos
Inglés

Medios

Vídeo de Nimble Captura de pantalla de Nimble: Captura de pantalla de Nimble: Captura de pantalla de Nimble: Captura de pantalla de Nimble:

Opiniones de Nimble

Opiniones de Nimble

Calificación general
4.4
/
5
Excelente
827

Muy bien
562

Normal
149

Pobre
24

Malo
14

Relación calidad-precio
4.3
Funciones
4.2
Facilidad de uso
4.3
Asistencia al cliente
4.3
88% Un ha recomendado esta aplicación
David M.

Simple & Effecient

Overall I have been happy with this product. It keeps evolving and keeps getting, generally better. The customer service is over the top. Quick response, always there if we have a questions. I like that!


Traducir con Google
Tawanda S.

Making customer relationship management a breeze and exciting experience

Customer relationship management is made easy; this is probably one area not taken so seriously by marketers but once used you will notice how much you have been missing. Nimble has been straightforward from roll-out through to implementation. Product support is satisfying and encouraging


Traducir con Google
Jen K.

Nimble has streamlines our sales office!

Overall Nimble has been a great asset to our sales office and has helped us streamline our entire process!!


Traducir con Google
Usuario verificado

Private Commercial Real Estate Debt Company Reviews Nimble

We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin.


Traducir con Google
Kayla M.

Nimble Review: The Difference of Opinions with Business Owners

Overall I truly enjoyed Nimble. It did not take me forever to figure out how to use and become comfortable with Nimble. However, my husband decided he wanted to go for a different CRM. I was not happy and disagreed but he moved us on to another product which is not half bad.


Traducir con Google
David M.
Sector: Agricultura
Tamaño de la empresa: 2-10 empleados
Traducir a español
Traducir a español

Simple & Effecient

Software usado A diario durante Más de dos años
Revisado el 2/3/2020
Fuente de la reseña: Capterra

Overall I have been happy with this product. It keeps evolving and keeps getting, generally better. The customer service is over the top. Quick response, always there if we have a questions. I like that!

Puntos a favor

Easy to assign tags and group the ones you want to use to target specific groups for marketing purposes.

Puntos en contra

New UI for data entry is not as efficient as it used to be. Still simple but simple data priorities such as which phone number is primary is no longer available. You actually need to open the whole contact window to see all the data while before the summary gave the most important info.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Tawanda S.
Sector: Gestión de organizaciones sin ánimo de lucro
Tamaño de la empresa: 501-1000 empleados
Traducir a español
Traducir a español

Making customer relationship management a breeze and exciting experience

Software usado A diario durante Más de un año
Revisado el 30/9/2019
Fuente de la reseña: Capterra

Customer relationship management is made easy; this is probably one area not taken so seriously by marketers but once used you will notice how much you have been missing. Nimble has been straightforward from roll-out through to implementation. Product support is satisfying and encouraging

Puntos a favor

For the greater part I am impressed by the dashboard presentation of Nimble; it gives all the needed information at a sign glance, you can keep track of new connections and keep them in the loop. It is well integrated into other productivity applications like G-Suite, LinkedIn and Office 365 among others

Puntos en contra

Email limitations may be annoying but then that makes it a business as options are available if you would subscribe to premium priced packages

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Jen K.
Sector: Seguridad e investigaciones
Tamaño de la empresa: 11-50 empleados
Traducir a español
Traducir a español

Nimble has streamlines our sales office!

Software usado A diario durante 1-5 meses
Revisado el 8/12/2020
Fuente de la reseña: Capterra

Overall Nimble has been a great asset to our sales office and has helped us streamline our entire process!!

Puntos a favor

Nimble has been a necessity in our sales office! This process has streamlined everything from lead generation to call management and more. The cloud-based features allow us to access it from anywhere.

Puntos en contra

If I had to pick one thing that we weren't thrilled with about this product it would be the calendar reminder feature. It's a little trickier to set up than we'd like but actually it's not bad and it works fine.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Usuario verificado
Sector: Propiedad inmobiliaria
Tamaño de la empresa: 2-10 empleados
Traducir a español
Traducir a español

Private Commercial Real Estate Debt Company Reviews Nimble

Revisado el 23/6/2015
Fuente de la reseña: GetApp

We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin.

Puntos a favor

We like the simplicity, browser plug in is really interesting. its engaging but we don't use a lot of the features.

Puntos en contra

1) Like I said we do appreciate the simplicity but the biggest disappointment / the thing that would make the system a slam dunk for us if improved is simply the dropdown customization for contact categorizations. We have no use for "Hot Lead" we're not sales people, we're a capital source for the real estate world. We changed those to be subcategories of the lead type which we also customized. The disappointment is in that the system doesn't appreciate that more often than not, a Broker is often also a Buyer, an Attorney often dabbles as a Developer. It would be an easy thing for them to be both. For now we rely on tags although its prone to human error and I don't feel comfortable making mail lists off of them. In summary, our perfect system would allow for broad macro categories that we could customize and subcategories. As well as the ability to check multiple boxes 2) A couple of smaller things, When we connected our twitter account in uploaded all of the companies as people which was a disaster. There was no way to just flip them into companies. We had to delete them and remake them.
3) No customer service. It was a nightmare when we couldn't get an excel of contacts to upload properly, I think my associate had to tweet at Nimble to get any response. Eventually it was resolved. 4) For some reason we thought that connecting people's linkedin would tell us if they changed their job but so far it hasn't.

Traducir a español

Respuesta de Nimble

Thank you for taking the time to review Nimble.

I want to address a few of the concerns you brought up in the Cons to help out.

For 1. We recommend using the Custom Data fields feature in Nimble to create uniform data instead of Tags because they can definitely get messy.

For 2. Twitter doesn't differentiate between people or company accounts over their API, therefore, we can only import all contacts as a person or a company. We chose to go with "person" by default because this is more often the case than not. We're planning to add the option to convert a contact record from a person to a company in the future to help with this pain from Twitter.

For 3. We offer customer support via email M-F from 9-5 PM Pacific and you will always hear back from us if you write to [email protected] We are also addressing CSV upload issues this summer to make it easier to bring your data into Nimble.

For 4. LinkedIn has limited their API from allowing CRM systems to sync job changes, therefore, you may update contacts with the Nimble Smart Contacts App while on LinkedIn if a contact changes their job. It's a different workflow, but it achieves the same result.

All in all, I really appreciate your feedback for Nimble. This is the kind of feedback we want so we can continue to stay at the top.

Best,

Joseph

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Kayla M.
Sector: Contabilidad
Tamaño de la empresa: 2-10 empleados
Traducir a español
Traducir a español

Nimble Review: The Difference of Opinions with Business Owners

Software usado A diario durante Más de un año
Revisado el 4/11/2020
Fuente de la reseña: Capterra

Overall I truly enjoyed Nimble. It did not take me forever to figure out how to use and become comfortable with Nimble. However, my husband decided he wanted to go for a different CRM. I was not happy and disagreed but he moved us on to another product which is not half bad.

Puntos a favor

The Customer service for this application was amazing. This is hard to find in a lot of CRMs. For Nimble it did not require a lot of time getting used too. It was easy to navigate and easy to help other people learn the system. For the computer system, the application is light and moves faster. I don't believe I have ever had the app crash on me while in the process of using it. For a small business owner, it has a fair and reasonable price. This system is really good for tracking time sheets and scheduling. There was never any confusion about which person was taking which job with this section of the application.

Puntos en contra

The menus are difficult to find as some of them are hidden, you often have to take a moment to search for them. The limits on the email are quite frustrating. It also does not come with much storage and that can also be frustrating when trying to save and keep things organized.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Recomendación de usuario
8.2/10
Basado en 1576 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Nimble

Precios de Nimble

A partir de
USD 12.00/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.3/5
Basado en 1576 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Nimble

Funciones de Nimble

API
Base de datos de clientes
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Datos en tiempo real
Encuestas y comentarios
Gestión de calendarios
Gestión de contactos
Importación y exportación de datos
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4.2/5
Basado en 1576 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre Nimble

Preguntas frecuentes sobre Nimble

He aquí algunas preguntas frecuentes sobre Nimble.

P. ¿Qué tipo de planes de precios ofrece Nimble?

Nimble ofrece los siguientes planes de precios:

A partir de: USD 12.00/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Nimble?

No tenemos información sobre las características de Nimble

P. ¿Quiénes son los usuarios habituales de Nimble?

Los clientes habituales de Nimble son:

Empresas pequeñas, Administraciones públicas, Trabajadores autónomos, Empresas medianas

P. ¿Qué idiomas admite Nimble?

Nimble admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece Nimble?

Nimble cuenta con los siguientes planes de precios:

Suscripción

P. ¿Nimble es compatible con dispositivos móviles?

Nimble admite los siguientes dispositivos:

Android, iPhone

P. ¿Con qué otras aplicaciones se integra Nimble?

Nimble se integra con las siguientes aplicaciones:

ActiveCampaign, Constant Contact, Dropbox Business, Freshdesk, Google Drive, Hootsuite, Mad Mimi, PieSync, SimplyCast, Zapier

P. ¿Qué tipo de asistencia ofrece Nimble?

Nimble ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Tutoriales en vídeo