--- description: Información actualizada sobre Guru. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Guru con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Guru: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión del conocimiento](/directory/257/knowledge-management/software) > [Guru](/software/123167/guru) # Guru Canonical: https://www.getapp.com.mx/software/123167/guru Página: 1 de 27\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/123167/guru?page=2) > Guru es una solución web de gestión de conocimiento que permite a las empresas capturar, organizar y recuperar información relevante de una base de datos empleando tecnología de inteligencia artificial para facilitar la colaboración y mejorar el flujo de trabajo entre equipos. > > Veredicto: 639 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 639 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Guru - **Ubicación**: Philadelphia, EE. UU. - **Constitución**: 2013 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, búlgaro, catalán, checo, chino, chino tradicional, coreano, croata, danés, eslovaco, esloveno, español, estonio, euskera, finés, francés, gallego, griego, hebreo, hindi, húngaro, indonesio, inglés, irlandés, islandés, italiano, japonés, kazajo, letón, lituano, malayo, neerlandés, noruego, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, ruso, serbio, serbio, sueco, tailandés, turco, ucraniano, vietnamita, árabe - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - @menciones - AI Copilot - API - Acceso móvil - Alertas de correo electrónico - Alertas y notificaciones - Almacenamiento de documentos - Almacenamiento seguro de datos - Análisis de sentimientos - Análisis de texto - Arrastrar y soltar - Audio/Video Messaging - Biblioteca de contenidos - Búsqueda aproximada - Búsqueda de lenguaje natural - Búsqueda de texto completo - Búsqueda semántica - Búsqueda/filtro - Calendario de eventos - Campos personalizables ## Integraciones (en total: 42) - Bamboo - Confluence - Conversational Cloud - Deel - Degreed - Drift - Dropbox Business - Freshdesk - Front - Gmail - GoSquared - Google Drive - Gusto - HRIS - Intercom … y 27 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Software de gestión del conocimiento](https://www.getapp.com.mx/directory/257/knowledge-management/software) ## Categorías relacionadas - [Software de gestión del conocimiento](https://www.getapp.com.mx/directory/257/knowledge-management/software) - [Software de productividad](https://www.getapp.com.mx/directory/330/productivity/software) - [Herramientas para trabajar en remoto](https://www.getapp.com.mx/directory/1699/remote-work/software) - [Software de base de conocimientos](https://www.getapp.com.mx/directory/2823/knowledge-base/software) - [Herramientas de búsqueda de empresa](https://www.getapp.com.mx/directory/1347/enterprise-search/software) ## Alternativas 1. [Connecteam](https://www.getapp.com.mx/software/105401/connecteam) — 4.6/5 (5060 reviews) 2. [Confluence](https://www.getapp.com.mx/software/90949/confluence) — 4.5/5 (3663 reviews) 3. [Document360](https://www.getapp.com.mx/software/120723/document360) — 4.7/5 (290 reviews) 4. [Helpjuice](https://www.getapp.com.mx/software/105523/helpjuice) — 4.7/5 (102 reviews) 5. [Freshservice](https://www.getapp.com.mx/software/91351/freshservice) — 4.5/5 (685 reviews) ## Opiniones ### "GURU, a great tool\!" — 5.0/5 > **Ricardo** | *6 de agosto de 2025* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Reliable, with lots of possibilities in the documentation creation process, never saw it getting it's service down for any reason. Easy to update and share new information with the team. A incredible source for documentation, as we primarily use it on Support. > > **Puntos en contra**: The search engine is a little crazy, sometimes you can't find the exact document your searching for, but it could also be an issue with the tags and titles inputted. > > Allow for a great database of support/project database, making life easy for the team and collaborators. ----- ### "Guru For Everyone" — 5.0/5 > **Marlon** | *23 de septiembre de 2024* | Externalización/deslocalización | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: VERY user friendly. It's easy to get used to unlike the other system I've tried in the past. > > **Puntos en contra**: Some cards are quite confusing, but give it a little time and you'll get used to it. > > My experience with Guru is refreshing, since the knowledge based I've used in the past is far different. ----- ### "Great idea, not so great usability" — 2.0/5 > **Usuario verificado** | *14 de octubre de 2018* | Software informático | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: Great UI. Easy to navigate through different cards. Creating a card is easy. > > **Puntos en contra**: The search functionality is absolutely awful. Trying to find something on the spot is a real challenge (even with as little as 40 cards), and it really ruined the whole platform for my team. > > We had to leave because the search functionality did not work and we ended up missing cards. ----- ### "Guru, a teacher and a sleek web-designed project. Teaches us the process and stores information for all." — 4.0/5 > **Sev** | *9 de septiembre de 2025* | Servicios para el consumidor | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Guru has been a stable knowledgebase tool for both beginners and tenured employees, account and business managers, Quality Analysts and Subject Matter Experts in every process-outsourced business. Its sleek and quick design as a collection of cards enables any supporting agent to briefly discuss, update and highlight any internal and external changes in information and anything regarding process-wise it allows teams to digress updates flexibly and precisely. By being readily available and easily accessible with a clear set of "access" to each level of employee Guru has become - in my opinion - a staple for any business that requires a specific set of skill that is easily discussed, shared and utilized to better assist the consumers it serves and the client that relies on it. > > **Puntos en contra**: Guru's accessibility and openness have also made it 'too open' yet "too small" in my perspective. While this barely states that this is an onset compared to the good things that Guru has, it does complicate its use on an effective degree. Enough to confuse its users by being too available for its users. In a simpler sense, creators can simply create more and more cards, enough to confuse both beginner and tenured agents in the company. This can cause confusion as to what card to change when a company-wide update comes in, or what card to hide when a new change in the company's internal information pushes through. > > The name of the system suits it well. Guru, by definition, a teacher. Akin to its moniker "Guru", the program stores information well, sorts it out clearly, makes it readily available for both discussion and steadily teaches those who rely on it with its compact design. Readily available information at the type, click and enter of an input, Guru makes itself worth its services. Far from being the perfect tool however, it still lives to its reputation and continues to be reliable to every account that requires its use. ----- ### "A Smart, Seamless Solution for Team Knowledge Sharing" — 5.0/5 > **Hannah Nicole** | *20 de julio de 2025* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I liked most about Guru is how seamlessly it integrates into daily workflows, making it easy to access accurate, verified information without having to switch tabs or dig through outdated documentation. Its browser extension and Slack integration allow teams to quickly find and trust the answers they need, right when they need them. The verification feature ensures that content stays current, which builds confidence across teams—especially in fast-moving environments like customer support or sales. Overall, it turns knowledge management from a chore into a real productivity boost. > > **Puntos en contra**: What I liked least about Guru is that it can be difficult to get full team adoption, especially if people are used to other tools like Google Docs or Confluence. Organizing content at scale can also become a challenge without a clear taxonomy or ownership strategy. Additionally, some advanced features are locked behind higher pricing tiers, which may not be ideal for smaller teams. > > Overall, my experience with Guru was positive—it made accessing and sharing internal knowledge fast and intuitive. The verification system gave me confidence that the information I was using was up-to-date, and the browser extension kept everything easily accessible without disrupting my workflow. While it took some effort to get team-wide adoption, once in place, it significantly improved knowledge consistency and onboarding. ----- Página: 1 de 27\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/123167/guru?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/123167/guru) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados