Tookan
Sobre Tookan
Tookan es una plataforma de gestión de entregas que ayuda a las empresas a agilizar las operaciones de despacho y facilitar la comunicación entre los administradores y los conductores que hacen las entregas. Viene con un panel administrativo que permite a los usuarios realizar un seguimiento de los pedidos en tiempo real y recibir notificaciones automáticas si hay problemas. También permite analizar el rendimiento de las flotas y los conductores mediante analíticas procesables.
Las empresas pueden usar Tookan para asignar, programar y supervisar tareas, optimizar las rutas de entrega y administrar la asignación de recursos desde una plataforma centralizada. Con su aplicación móvil, los administradores pueden ver la disponibilidad de los agentes, así como revisar los detalles de las tareas, como el tiempo de entrega, la ubicación, la descripción de la tarea o el tipo de pedido. Además, los agentes pueden escanear códigos de barras y agregar notas o imágenes y recopilar las firmas digitales de los clientes para confirmar la finalización de los pedidos.
Tookan facilita la integración con varias aplicaciones de terceros, como Plivo, Mobivate, Twilio, Wendy's, QuickBooks y Blizzfull, entre otras. Las empresas pueden notificar a los clientes sobre la hora prevista de llegada y proporcionarles enlaces de seguimiento de pedidos por correo electrónico y SMS. También ayuda a los usuarios a recopilar comentarios y calificaciones de los clientes después de la finalización del pedido, lo que permite obtener una perspectiva de la experiencia del cliente con la marca.
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Opiniones
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¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
This is an awesome for taxi booking
Revisado el 19/1/2018
I am benefited very much. I have Taxi service business so I need an online taxi booking software...
I am benefited very much. I have Taxi service business so I need an online taxi booking software after searching the internet. I got it. I checked that it is a perfect software for online taxi booking and easy getting for customers. I have set up my account very easily. Realy I got a unique software for my online Taxi Business.
Puntos a favor
The software is for online Taxi booking. With this software, you can book Taxi anywhere. If there any driver is available for the trip he will knock on your call. This is like UBER. This is called as ubar clone taxi booking software. This is also for a good opportunity for car rental company. The car rental company can use the software from any location of the world.
Puntos en contra
This is a unique software for Taxi booking. The car rental company will take a part from Tokkan company for using the software. There has a good pricing policy. Any car rental can take them at a little cost. The cost is based on per trip. So if anyone wants to do Taxi service online business, he can take the software from an online download. Also, a driver will download the software and user will download the software from internet. Then everybody will be benefited.
Respuesta de JungleWorks
Thank you so much for sharing your feedback with us
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great plataform!
Revisado el 19/3/2020
I use tookan as the point of sale system for my business.
I use tookan as the point of sale system for my business.
Puntos a favor
I like to have my shipping information on a single platform and have quick communication with my client.
Puntos en contra
Currently I have to manually download the information from the database to connect to other services like datastudio or google sheets.
Alternativas consideradas
ZapierRazones para cambiar a Tookan
for the sms and map settingsRespuesta de JungleWorks
Thank you so much for sharing your valuable feedback with us
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Horrible for anything useful, OK for a very small business with limited needs
Revisado el 22/2/2021
It does the job if your needs are veeeery veery basic. Like, you just need to keep a record of...
It does the job if your needs are veeeery veery basic. Like, you just need to keep a record of deliveries (but you're better off using Excel for record keeping than Tookan). This software is plain old horrible if you're anything bigger than a small business as it is absolutely not reliable and crashes almost all the time, one way or another. Something is always broken for some reason.
Puntos a favor
The dashboard, the agent app, and admin app is pretty straightforward. Has a lot of what a very small business might need, very very basic and limited features
Puntos en contra
Waaay too much down time. The app's down at least every week, which prevents my customers from making bookings = lost revenue.
You ask service to help out and they'll "get to it".
They say they have stripe integration? Fat lie, it's been upwards of a month and every time they close a ticket, it's barely fixed. I would be happy if it worked even at the bare minimum level, but they can't even do that. If you can't integrate with something, just don't lie, be honest, and say "No we cannot do it" like how Onfleet said they can't. Don't just write on your website that you have all these features and integrations as a way to draw customers in, it pisses off your customers.
The booking forms? Barely even works half the time.
Today, the map feature stopped working....THE MAP. The most basic thing. I was like okay fine I can at least input my customer's orders in manually, by myself, but I can't even do that when the address field can't recognize an address!!
Razones para cambiar a Tookan
It was the first one I looked atRespuesta de JungleWorks
Hi. Thanks for your feedback. Our team has noted the issue and is working hard to resolve it. We are constantly doing our best to improve every customer's experience and would like to hear more from you. Please reach out to us at [email protected]
- Sector: Comercio minorista
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Routing Software works well
Revisado el 21/2/2020
excellent
excellent
Puntos a favor
It's ease of use and the ability to set various filters to scale the routing based on time or distance.
Puntos en contra
I added the ETA routing but it did not account for traffic when providing the times for arrival.
Respuesta de JungleWorks
Thank you so much for sharing your valuable feedback with us
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Incredible team support and perfect software
Revisado el 17/1/2020
I am having an e-commerce and on-demand delivery company. The software is up to my expectation.
I am having an e-commerce and on-demand delivery company. The software is up to my expectation.
Puntos a favor
The company staff are friendly especially [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]. They have been of great help to my company.
The scalability of the software is another good feature though limited.
Puntos en contra
The price that comes with add on features. If they can provide a subscription based modules with the initial subscription that will be better.
The experience with the company depends on the managers you deal with. Initially the previous managers were just doing their duties. However recently I have been dealing with [SENSITIVE CONTENT HIDDEN] who has been a great help ready to answer all questions and help with solutions combining his knowledge and experience of the product. I would say my experience with Tookan has been great since he has been my direct contact
Respuesta de JungleWorks
Thank you so much for sharing your valuable feedback with us
Preguntas frecuentes sobre Tookan
He aquí algunas preguntas frecuentes sobre Tookan.P. ¿Qué tipo de planes de precios ofrece Tookan?
Tookan ofrece los siguientes planes de precios:
- A partir de: USD 129.00/mes
- Modelo de precios: Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Tookan?
Los clientes habituales de Tookan son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
P. ¿Qué idiomas admite Tookan?
Tookan admite los siguientes idiomas:
inglés, árabe
P. ¿Tookan es compatible con dispositivos móviles?
Tookan admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Tookan?
Tookan se integra con las siguientes aplicaciones:
Magento Marketplace, Plivo, QuickBooks Online Advanced, Razorpay, Shopify, Square Online, Stripe, Twilio, WooCommerce, Xero, Zapier
P. ¿Qué tipo de asistencia ofrece Tookan?
Tookan ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia 24/7, Chat
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