--- description: Información actualizada sobre Userlytics. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Userlytics con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Userlytics: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de experiencia del cliente](/directory/601/customer-experience/software) > [Userlytics](/software/121415/userlytics) # Userlytics Canonical: https://www.getapp.com.mx/software/121415/userlytics Página: 1 de 3\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/121415/userlytics?page=2) > Userlytics es una plataforma de pruebas de usabilidad basada en la nube que ayuda a empresas de todos los tamaños a evaluar diversos activos digitales, como sitios web, aplicaciones, prototipos, competidores y más. La solución permite a los usuarios optimizar todo el recorrido del cliente mediante la definición del público objetivo. > > Veredicto: 55 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 55 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Userlytics - **Ubicación**: Austin, EE. UU. - **Constitución**: 2009 ## Contexto comercial - **Precio inicial**: USD 69.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, chino tradicional, danés, español, finés, francés, inglés, italiano, neerlandés, noruego, portugués, portugués de Brasil, portugués de Portugal, sueco - **Países disponibles**: Alemania, Arabia Saudita, Australia, Brasil, Canadá, Catar, Chile, China, Colombia, Corea del Sur, Emiratos Árabes Unidos, España, Estados Unidos, Finlandia, Francia, India, Israel, Japón, Marruecos, México y 8 más ## Funciones - A/B Testing - Anotaciones - Análisis de búsquedas de usuarios - Análisis de sentimientos - Análisis de texto - Análisis predictivo - Análisis visual - Arrastrar y soltar - Asistencia por vídeo - Benchmarking - Biblioteca de preguntas - Búsqueda/filtro - Campos personalizables - Categorías personalizables - Comentarios/notas - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Creación de prototipos - Datos demográficos ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de experiencia del cliente](https://www.getapp.com.mx/directory/601/customer-experience/software) ## Categorías relacionadas - [Software de gestión de experiencia del cliente](https://www.getapp.com.mx/directory/601/customer-experience/software) - [Software de experiencia del usuario (UX)](https://www.getapp.com.mx/directory/1287/ux/software) - [Herramientas para pruebas de usabilidad](https://www.getapp.com.mx/directory/2075/user-testing/software) - [Herramientas para A/B testing](https://www.getapp.com.mx/directory/1295/ab-testing/software) ## Alternativas 1. [UserWay Accessibility Widget](https://www.getapp.com.mx/software/2049830/userway) — 4.9/5 (330 reviews) 2. [Adobe XD](https://www.getapp.com.mx/software/2035423/adobe-xd) — 4.5/5 (1087 reviews) 3. [Dovetail](https://www.getapp.com.mx/software/128343/dovetail-app) — 4.6/5 (97 reviews) 4. [Lucky Orange](https://www.getapp.com.mx/software/112955/lucky-orange) — 4.7/5 (260 reviews) 5. [Hotjar](https://www.getapp.com.mx/software/101789/hotjar) — 4.6/5 (540 reviews) ## Opiniones ### "So great to have consistent point of contact" — 5.0/5 > **Usuario verificado** | *10 de junio de 2024* | Aprendizaje en línea | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: In a time when most vendors change their reps on you every six months or so, it's been terrific to work with the same professional, responsive, low-pressure individual since Day One. > > **Puntos en contra**: We don't have any problems to speak of other than many of our colleagues are already familiar with UserTesting so there's been a little bit of a learning curve. > > A+ - It's a versatile, full-featured platform backed up by courteous, responsive human support. ----- ### "User testing platform with a great user experience for testers and testing participants." — 5.0/5 > **Emily** | *27 de octubre de 2021* | Diseño | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The level of customisation of user tests, specifically the ability to link out to multiple prototypes is unique to this platform, and not done well elsewhere. It is also very intuitive and uncomplicated to set up a test, launch it and view the results. The ability to curate, annotate and create highlight reels from video clips is a highly useful, easy to use and timesaving feature. > > **Puntos en contra**: In the past, we found that integrations with other participant sourcing platforms not that successful, but we have not tried that recently. I personally have experienced no problems with the studies that I have run. > > Successfully utilised the platform for a number of user testing, and customer research initiatives. Great support from our point of contact \[SENSITIVE CONTENT\]. Only downside is that we find the pricing structures and minimum spends required slightly more convoluted than other alternatives, and the fact that unused credits expire if not used in the window of time is off putting. More flexible options would be helpful. ----- ### "Good, but not great" — 4.0/5 > **Lulu** | *18 de agosto de 2021* | Diseño | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I could easily organize and set up separate tests, and the tagging was very intuitive and helpful. Also customer service was so fast and helpful that I was quickly able to learn the program and use it effectively. > > **Puntos en contra**: The dictation was pretty much useless it was so bad, and the analytics on the demographics of the users could definitely be organized better. > > Customer service was INCREDIBLE\! \[SENSITIVE CONTENT\] was our account manager, and he would reply to any of the emails I sent him within 5 minutes. That in itself was incredibly valuable as a newbie to the program. The software itself could use a little more development in terms of features and functionality, but overall it's a good program that gets the job done. ----- ### "Powerful Tool & With Great Account Management and UX Consulting Support" — 5.0/5 > **Markell** | *22 de octubre de 2021* | Logística y cadena de suministro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Userlytics is a powerful research and testing tool. I love that you can do so many different types of research and testing including questionnaires, card sorting, tree testing, and formal usability testing. When setting up your test scripts, the guided text / examples are perfect if you don't want to create your questions from scratch (or if you simply need a little more guidance to get started). The updates made to the AI Transcription feature have made it a godsend when it comes to efficiently reviewing videos and analyzing test data. I'd like to add that the account executive and UX consultant team(s) are great to work with. They are timely with correspondence, provide excellent customer service, go the extra mile, and deliver solid work. > > **Puntos en contra**: A little more flexibility with the card sorting feature. We were trying to set up a card sorting scenario for a recent test a certain way and weren't able to. We had to create a workaround. We still got the results we were looking for. But a little more flexibility would be a great help. Also having a feature that would allow you to show multiple visuals to the user and allow them to select which option is most effective would be another great addition. > > Userlytics has allowed us to more efficiently and effectively incorporate research and testing into our processes. If you have everything you need to begin (goals / objectives, tasks, recruiting criteria, test script), you can initiate testing almost instantaneously. The tool is generally pretty easy to use. Being able to use the tool for recruiting purposes is a major win, whereas in the past I've had to rely on recruiting firms (or a more manual recruiting process) and separate testing and data collection tools. Nothing like having everything in one place. Scheduling and workload doesn't always afford us the opportunity to facilitate testing from end-to-end. So having a partner like Userlytics to assist with facilitating testing--when timing and other project priorities doesn't permit--is a major help. ----- ### "Comprehensive and Easy to Use" — 4.0/5 > **Jenny** | *25 de enero de 2022* | Medios online | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Building usability tests in Userlytics is simple and straightforward. The builder walks you through each step, so you don't have to worry about forgetting anything. The templated questions make it very easy to build your usability test. The results dashboard is also very comprehensive, with the ability to create highlight reels, tag, bookmark, download, share, rate, transcribe, etc. Everything we're looking for. > > **Puntos en contra**: We have a target audience that is more challenging and expensive to reach using the existing Userlytics panel. Getting relevant results without using custom recruitment (additional expense) was not a viable option for our company. However, we would probably have to use custom recruiting regardless of the usability testing software we chose. > > We are about to test how usable our new and existing products are. A major benefit is the time we save by using unmoderated testing for quick checks and tests. Not having to worry about the scheduling logistics is a time-saver. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/121415/userlytics?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/121415/userlytics) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados