--- description: Información actualizada sobre AnyDesk. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara AnyDesk con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: AnyDesk: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Programas de asistencia remota](/directory/563/remote-support/software) > [AnyDesk](/software/120039/anydesk) # AnyDesk Canonical: https://www.getapp.com.mx/software/120039/anydesk Página: 1 de 73\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/120039/anydesk?page=2) > AnyDesk es un software de escritorio remoto accesible en todas las plataformas, incluidas Windows, MacOS, Linux, Android e iOS. AnyDesk permite a los usuarios conectarse a ordenadores de forma remota en cualquier lugar y momento y facilita el intercambio de escritorio, el soporte remoto y la presentación web. > > Veredicto: 1799 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 1799 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: AnyDesk Software - **Ubicación**: Stuttgart, Alemania - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: EUR 22.90 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, español, francés, inglés, italiano, japonés, neerlandés, portugués - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - API - Acceso a varios monitores - Acceso desatendido - Acceso móvil - Autenticación - Autenticación de dos factores - CRM - Chat en tiempo real - Chat y mensajería - Control/Acceso remoto - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Encuestas y comentarios - Gestión de aplicaciones - Gestión de impresiones - Gestión de tickets de soporte - Gestión de usuarios - Grabación de la pantalla ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Programas de asistencia remota](https://www.getapp.com.mx/directory/563/remote-support/software) ## Categorías relacionadas - [Programas de asistencia remota](https://www.getapp.com.mx/directory/563/remote-support/software) - [Software de escritorio remoto](https://www.getapp.com.mx/directory/1731/remote-desktop/software) ## Alternativas 1. [Zoho Assist](https://www.getapp.com.mx/software/9913/zoho-assist) — 4.7/5 (1496 reviews) 2. [TeamViewer ONE](https://www.getapp.com.mx/software/90948/teamviewer) — 4.6/5 (11642 reviews) 3. [RemotePC](https://www.getapp.com.mx/software/122051/remotepc) — 4.7/5 (583 reviews) 4. [GoToMyPC](https://www.getapp.com.mx/software/132255/gotomypc) — 4.8/5 (589 reviews) 5. [Supremo Remote Desktop](https://www.getapp.com.mx/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Opiniones ### "GOOD APPLICATION FOR REMOTE PROBLEM SOLVING" — 5.0/5 > **Marco** | *22 de diciembre de 2025* | Servicios jurídicos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It's an easy-to-use application with few commands and quick setup. As a virtual assistant, whenever a technical issue arises, I receive fast remote support with good connectivity and minimal lag. > > **Puntos en contra**: Sometimes no notification is sent when the previously linked device tries to regain control. Sometimes the app doesn't notify me at all, and it ends up being a big scare. > > A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical issues. ----- ### "Great for Multiple Devices\!" — 4.0/5 > **Parker** | *7 de mayo de 2026* | Administración educativa | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: AnyDesk is super convenient when you need quick remote access without a bunch of setup. It connects fast, works smoothly even on slower internet, and makes it easy to help someone troubleshoot their computer from anywhere. The interface is simple, lightweight, and doesn’t feel overwhelming, which makes it great for both tech savvy users and beginners. > > **Puntos en contra**: Sometimes the connection can get a little laggy depending on the device or network, and a few features feel tucked away or not as clear as they could be. The security prompts can be confusing for people who aren’t used to remote‑access tools, and occasionally the app asks for permissions in a way that feels repetitive or annoying. > > Overall, AnyDesk is a reliable and easy‑to‑use tool that makes remote access feel way less stressful. It’s fast, straightforward, and perfect for quick fixes or helping friends and family with tech issues. Even with a few small hiccups, it still delivers a smooth experience that gets the job done without making things complicated. ----- ### "Horrible customer service and support" — 1.0/5 > **Usuario verificado** | *27 de octubre de 2025* | Servicios para el consumidor | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Years ago they were decent. I was working remote and it connected me to my office computer when I needed it to. > > **Puntos en contra**: They have terrible customer service. They don't seam to care about their customers. Also my IT guys warned me about data breaches. > > AnyDesk has the worst customer service of any company I have worked with. They kept pressuring us to renew our license eventhough we were not using their system anymore. I then told their rep that we no longer needed their service and to cancle the service. Shortly after I saw they charged us for a full years renewal. It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me. They refused stating that when I asked the rep to cancle it had already been too late to cancle. They are not a reputable company to work with and I will not be recommending them to anybody in the future. ----- ### "My Go-To for Remote Support" — 4.0/5 > **Usuario verificado** | *25 de abril de 2026* | Servicios financieros | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I love that I can run it as a portable .exe file (about 5MB) without a full installation, which is perfect for quick, one-off support sessions and it is cross-platforms. > > **Puntos en contra**: Reaching a human for technical support can be slow, especially if one is not on one of the higher-tier enterprise plans > > My overall experience with AnyDesk is highly positive, primarily due to its reliability and speed. It’s my go-to tool for remote troubleshooting because it connects almost instantly. ----- ### "A Tremendously Brilliant Remote Access and Support Tool." — 5.0/5 > **Nancy** | *11 de diciembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: With AnyDesk, I can securely access and control devices remotely. AnyDesk allows me to transfer files securely between remote devices. Again, AnyDesk offers technical remote IT support. > > **Puntos en contra**: When running multiple concurrent remote sessions, AnyDesk performance tends to be slow. Again, remote session disconnection is another challenge that I experience whenever having unstable internet connectivity. ----- Página: 1 de 73\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/120039/anydesk?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/120039/anydesk) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados