Kartra

Puntos a favor

What I love most is how all the different aspects of my online business all work together in Kartra.

Puntos en contra

Honestly, not much! I started as a Beta user, and I've seen how quickly the software has improved! They make amazing changes to the software, for all users, almost weekly!

Puntos a favor

I love the simplicity and the way Kartra holds your hand through every-step of the funnel build and membership set up. The onboard analytics are great. The functionality for running our automated webinar is awesome. Building fab looking pages is effortless. Cant wait to move our support desk over and start using some of the advanced functionality. For example, we are looking at implementing the SMS feature to improve our webinar show up rate.

Puntos en contra

I haven't found major issues any yet....

Puntos a favor

The user interface is very unique and once you figure it out and get used to it is is very easy to create systems and marekting automation.

Puntos en contra

There email editor needs some help and their spell check does not work with right mouse for me.

Puntos a favor

We can hold our membership on here and our funnel steps
A good starter package for companies who are starting out with funnels/membership etc

Puntos en contra

Limited analytics for membership and sales stats, would like to see much more detail so we can work out cancellation, retention rates much easier and churn rate.
Having to contact kartra to whitelist emails instead of been able to make a simple change
Customer service can take days to get back to you in which time we generally loose the new customers that have just signed up, I'd expect a few hours turn around for the amount we are paying.
The membership feature is extremely basic, for example, we need to be able to restrict content based on someones join date as we release new products every month which can be downloaded instantly
Integrations with other systems are limited
The email templates and builder is poor aesthetically
Membership customers can delete their own account, meaning their payments stay active, also if they raise a chargeback we have no history to dispute it - this should be an admin feature
We should have access to log in IP address for members
Page load speed is very slow
The forms can be integrated on wordpress sites but we cannot customise the look of the form
We need more of a CRM system and this doesn't have the features
We can't see email threads in the contacts which is frustrating, Active campaign have this feature which we like

Puntos a favor

We started using Kartra for our non profit website, monthly membership subscription, hosting courses, and every other thing we have needed. We have been able to cut out a TON of other paid software.

Puntos en contra

They still haven't implemented quizzes for their courses, but it's coming. That's really the only thing so far we haven't liked.