---
description: Información actualizada sobre Sinch Engage. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Sinch Engage con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sinch Engage: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software para servicio al cliente](/directory/231/customer-service/software) > [Sinch Engage](/software/119059/messenger-communication-platform)

# Sinch Engage

Canonical: https://www.getapp.com.mx/software/119059/messenger-communication-platform

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> Sinch Engage es tu plataforma todo en uno para aprovechar WhatsApp y otras apps de mensajería de forma fácil y profesional para marketing, ventas y atención al cliente.
> 
> Veredicto: 97 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### Beneficios clave de Sinch Engage

Empiece en menos de una hora sin necesidad de instalar ningún software y gestione todos sus mensajes desde una única bandeja de entrada con las siguientes funciones: 

- un intuitivo sistema de tickets para tener bajo control todas las conversaciones 1:1 
- herramientas de campaña para crear boletines personalizados a través de WhatsAp 
- un sencillo creador de chatbot para automatizar las conversaciones fácilmente 
- plantillas de bot para múltiples industrias listas para usar

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 97 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.2/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funciones | 4.2/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Sinch

## Contexto comercial

- **Precio inicial**: USD 99.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, español, inglés, italiano, portugués
- **Países disponibles**: Alemania, Australia, Austria, Brasil, Bélgica, Dinamarca, España, Estados Unidos, India, Indonesia, Italia, México, Nueva Zelanda, Portugal, Reino Unido, Sudáfrica, Suecia, Suiza

## Funciones

- API
- Acciones activadas por evento
- Acortamiento de enlaces
- Alertas de móvil
- Alertas y notificaciones
- Análisis de campañas
- Análisis visual
- Automatización de marketing
- Base de datos de clientes
- Base de datos de contactos
- CRM
- Campañas de goteo
- Campos personalizables
- Captura de clientes potenciales
- Chat y mensajería
- Chatbot
- Comunicación multicanal
- Comunicación por lotes
- Contenido interactivo
- Controles o permisos de acceso

## Integraciones (en total: 11)

- ActiveCampaign
- BigCommerce
- Epic
- HubSpot CRM
- Microsoft Dynamics 365 Business Central tegossuite
- NetSuite
- Salesforce Marketing Cloud
- Shopify
- Workato
- Zapier
- Zoho CRM

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para servicio al cliente](https://www.getapp.com.mx/directory/231/customer-service/software)

## Categorías relacionadas

- [Software para servicio al cliente](https://www.getapp.com.mx/directory/231/customer-service/software)
- [Software de compromiso del cliente](https://www.getapp.com.mx/directory/650/customer-engagement/software)
- [Software de gestión de comunicaciones con los clientes](https://www.getapp.com.mx/directory/1139/customer-communications-management/software)
- [Herramientas de mobile marketing](https://www.getapp.com.mx/directory/309/mobile-marketing/software)
- [Software para envío de SMS](https://www.getapp.com.mx/directory/1291/sms-marketing/software)

## Alternativas

1. [SlickText](https://www.getapp.com.mx/software/111837/slicktext-com) — 4.8/5 (270 reviews)
2. [EZ Texting](https://www.getapp.com.mx/software/20491/ez-texting) — 4.5/5 (273 reviews)
3. [Clearstream](https://www.getapp.com.mx/software/112607/clearstream) — 4.8/5 (695 reviews)
4. [Wati](https://www.getapp.com.mx/software/2068239/wati) — 4.6/5 (207 reviews)
5. [Bitrix24](https://www.getapp.com.mx/software/90602/bitrix24) — 4.2/5 (1005 reviews)

## Opiniones

### "Good for musicians" — 5.0/5

> **Thaddeus** | *4 de octubre de 2019* | Música | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Able to connect to Facebook users and sms messages
> 
> **Puntos en contra**: Some security issues but good overall highly recommended

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### "Good messaging service, but with some drawbacks." — 4.0/5

> **Usuario verificado** | *25 de febrero de 2025* | Estudios de mercado | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Reliable messaging with good automation features.
> 
> **Puntos en contra**: it's Pricing and support could be improved.
> 
> Decent platform, but not the most cost-effective option

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### "Great platform but not simple to set up/use - lacks Telegram employees/customer service" — 3.0/5

> **Georgia** | *24 de mayo de 2022* | Marketing y publicidad | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: The Telegram / Viber channels are relatively simple to set up, it is a rather inexpensive channel for us, and setting up new bots is easy enough to implement, for our different countries.
> 
> **Puntos en contra**: Telegram/Viber are missing staff that actually work on these platforms, to be able to advise and help. We originally set up the platforms on an ex-employees phone number, and now we cannot seem to get the account disconnected from his phone, meaning we have to request log in details from him even though he doesn't work here anymore. We also have all his phone contacts, which are not relevant to Myprotein.

We have been advised that there is no way to change/disconnect his number from the account, and we will have to start all over again with a new account (losing all our current subscribers), which is not a viable option for us.
> 
> \[SENSITIVE CONTENT\] Our contact at Messengerpeople, is lovely, and the platform itself is fine, although it is not the easiest to set up and optimise.

It is a low COS% channel for us to use in CRM, however some instruction / contact would be hugely appreciated in terms of set up process and optimisation. Also a lot of the videos/instructions are in German.

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### "One software for all" — 4.0/5

> **Usuario verificado** | *2 de abril de 2021* | Seguros | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The best feature for me is the access to almost all of the messaging apps. We can't deny how big the messaging industry is now especially when pandemic arises, it is the only way to communicate for some, but the more apps/softwares produced the more struggle for the companies communication team because in order for us to stay updated and connected to clients we have to be accessible in all the messaging apps in the market. In Messenger Communication it gives us ease of access to all of these different messaging platform. One click and we can now view, reply, add chatbots to all of our platform.
> 
> **Puntos en contra**: Nothing much, maybe the pricing because it's expensive but I think the features answers it all.
> 
> It gives us ease of access because not only we can monitor different channels but it only generates the statistics of the content and inquiry of all the client. Where we got to know the most asked questions. Also chatbot, chatblock, and MIA does almost majority of our work when it comes to answering inquiries.

-----

### "Simply an awesome product" — 5.0/5

> **Edna** | *19 de abril de 2021* | Materiales de construcción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I like the fact that the product is fast, quick, and easy to use. It also has features anyone can use however the little knowledge they have.
> 
> **Puntos en contra**: It does not enable one to attach/share files. well I am hoping this has changed though
> 
> I find messenger the simplest form of communication that connects people and businesses globally.

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## Enlaces

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