DocuPhase

DocuPhase

Solución de automatización empresarial con capacidades de OCR

4.4/5 (42 opiniones)

Información general sobre DocuPhase

¿Qué es DocuPhase?

DocuPhase es una solución de gestión de documentos y automatización empresarial basada en la web. Está dirigida a empresas de todos los tamaños e incluye funciones de automatización de flujos de trabajo, automatización de procesos robóticos y reconocimiento óptico de caracteres (OCR). El software se puede utilizar en múltiples sectores, como finanzas, atención médica, fabricación, atención al cliente, RR. HH., legal y más. El módulo de gestión de documentos del sistema permite almacenar y archivar documentos en una ubicación. Cualquier empleado con acceso autorizado puede acceder, compartir y modificar todos los documentos. Entre otras funciones de gestión de documentos se incluyen control de versiones, pistas de auditoría, anotaciones, enlaces dinámicos y formularios de edición privada.

Las capacidades de OCR de DocuPhase admiten la extracción de datos desde cualquier documento, además de la capacidad de almacenar los datos en una ubicación segura. La función de OCR también puede archivar y compartimentar correos electrónicos, documentos y PDF para eliminar la entrada manual de datos del flujo de trabajo del procedimiento operativo estándar. Los procesos de flujos de trabajo se pueden personalizar y automatizar para adaptarlos a las necesidades específicas de cada empresa y, a través del sistema, el trabajo puede priorizarse por enrutamiento basado en roles, que asigna proyectos a las funciones de los usuarios en lugar de a empleados específicos.

Información general sobre DocuPhase

Precio

A partir de
N/A

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de DocuPhase

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos
Idiomas admitidos
Inglés

Capturas de pantalla

Captura de pantalla de DocuPhase: Analytics dashboard page to view employee efficiency
Captura de pantalla de DocuPhase: Analytics dashboard page to view employee efficiency Captura de pantalla de DocuPhase: Document Management system to store and edit documents Captura de pantalla de DocuPhase: Web forms to connect data between customers, employees, and vendors Captura de pantalla de DocuPhase: Work Item to store and document past expenses Captura de pantalla de DocuPhase: Work Queue page that allows employees to assign themselves a task

Opiniones de DocuPhase

Opiniones de DocuPhase

Calificación general
4.4
/
5
Excelente
21

Muy bien
16

Normal
4

Pobre
1

Malo
0

Relación calidad-precio
4.1
Funciones
4.3
Facilidad de uso
4.3
Asistencia al cliente
4.2
88% Un ha recomendado esta aplicación
Christy V.

Great software that is easy to use, easy to customize and comes with a great support team.

Consistency and compliance- by using this software we have taken control of our workflows, processes, policies and procedures. We've improved efficiency, reduced workloads and reduced expenses of creating, storing and filing paper files and documents.


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Everette B.

Have been using for at least 10 years and it is a very valuable tool for our office


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Aaron S.

The program is very useful, but when there is a problem that I can't solve in-house, it's...

Saving time, providing all of our hard-copied data at our fingertips digitally.


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Harsha V.

Awesome! It's been amazing experience to work with:) Great Supporting team! Would highly...

Paperless & Automate operations.
Document/Workflow/Form Management System
Analytic Reports


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Chandra W.

DocuWOW!!!


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Christy V.
Traducir a español

Great software that is easy to use, easy to customize and comes with a great support team.

Software usado A diario durante Más de un año
Revisado el 5/4/2018
Fuente de la reseña: Capterra

Consistency and compliance- by using this software we have taken control of our workflows, processes, policies and procedures. We've improved efficiency, reduced workloads and reduced expenses of creating, storing and filing paper files and documents.

Puntos a favor

I love how easy it is to make changes to a process and how easy it is to work with the software. We have greatly reduced the amount of emails, but using DocuPhase has allowed us to take control over our processes and promote consistency throughout multiple offices, as well as allowing us to see the areas where we struggle.

Puntos en contra

I don't have any complaints about the software. We have found a few little "glitches", but DocuPhase has always addressed them and either resolved the issue or have escalated to development services. My only complaint would be that I don't even know all of the capabilities, there's so much it can do and we've only scratched the surface.

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Respuesta de Docuphase

Hey Christy,

Thanks so much for the kind words. We've loved working with you, and are thrilled that you've continued to deepen your knowledge of the software. We appreciate you and the rest of the Kablelink team!

Mike Morris
Customer Success Manager

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Everette B.
Traducir a español

Have been using for at least 10 years and it is a very valuable tool for our office

Software usado A diario durante Más de dos años
Revisado el 29/3/2018
Fuente de la reseña: Capterra

Puntos a favor

We have used the software to store our closed files for a number of years and it is very nice when we need a back file to be able to bring it up very quickly and easily. It is easy to find any page in the file we night need and to email or copy any or all pages of a document. We no longer have to go to the attic to retrieve a file and manually search through the file foe the document you need. It is there at your finger tips with a few key strokes. The program saves a lot of space and time. Very glad we have it.

Puntos en contra

Not being able to scroll through a file is my first complaint. Not being able to add document to a file has been a major issue. Indexing of the file is very time consuming process. You need to have character recognition should be a part of your program. With OCR it would be much quicker to scan old file in to the program. Having to log in and out of the program is also a feature I do not like. To my knowledge you offer no training with the program so I am sure there are lot of features we do not know how to use. The vendor that sold the program to us has tried to train us but like most programs you only learn about 10% of the features offered.

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Respuesta de iDatix

Hi Everette,

Thank you so much for the kind review, and for being a longtime customer. Regarding the cons, I'm going to reach out to schedule some time for us to talk further, as I think that we can help to take care of some of these issues. We offer a top-rated OCR program that we can deploy quickly and efficiently as well, so we may be able to help you save even more time there.

I look forward to speaking with you soon,
Michael Morris
Customer Success Manager @ DocuPhase

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Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Aaron S.
Traducir a español

The program is very useful, but when there is a problem that I can't solve in-house, it's difficult.

Software usado A diario durante Más de dos años
Revisado el 29/3/2018
Fuente de la reseña: Capterra

Saving time, providing all of our hard-copied data at our fingertips digitally.

Puntos a favor

Customization capabilities, ease-of-finding results, search capabilities, scalability, when iLink works it saves a ton of time

Puntos en contra

iLink is EXTREMELY temperamental - at best - and works only 10% of the time. When there are problems with ScanDox/Upload Manager, the solution that fixed the problem the time prior doesn't always work, which leads to a tech support request .

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Respuesta de iDatix

Hey Aaron,

I'm sorry to see your support rating. We pride ourselves on the nature of our support, and would hate to feel as though you're unsatisfied. I've been chatting this over with some other resources internally, and we'd like to pick your brain later this week about ways you feel as though we could improve. Expect that we'll follow up with you this week regarding your concerns, and then put measures in place to improve.

Thanks,
Mike Morris
Customer Success Manager @ DocuPhase

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 6.0/10

Harsha V.
Sector: Seguros
Tamaño de la empresa: 501-1000 empleados
Traducir a español

Awesome! It's been amazing experience to work with:) Great Supporting team! Would highly recommend!

Software usado A diario durante 6-12 meses
Revisado el 29/3/2018
Fuente de la reseña: Capterra

Paperless & Automate operations.
Document/Workflow/Form Management System
Analytic Reports

Puntos a favor

+ If you need to go paperless, automate operations, or implement Robotic process automation this is the best software in Contemporary Market world.
+ Great solution for document workflow Management.
+ Hyperlink feature on each level of document management is a great feature.
+ Adding Notes and sharing documents via Email management is a nice option to have.
+ Exciting to learn more about Analytics Tool.

Puntos en contra

-> Performance: It is taking couple of minutes time to load large documents (No Performance issues on small files).
- Would like to know if Search function has option to add best bets on Global Search
-> Once we select the application, it would be good if we have a search option in that particular application level (like Global Search).
-> Being able to understand It as an emerging company, Would like to see if there is more scope for Employee Collaboration on sharing ideas like a Message Chatting tool within DocuPhase to share and discuss about the document management.
-> Hyperlink feature on each level of document management is a great feature, would love it more if this hyperlink feature is also in Workflow history management level to make administrator's Job Easy down the years on a given document history.

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Respuesta de iDatix

Hi Harsha,

Thank you for the review, and for the kind words. I know that our teams have been trying to get together for some additional projects lately, and I'll fold some of these suggestions into those conversations.

There's a lot of really great suggestions in your response as well, and we'll take those seriously. I'll pipe them back in to our product team so that we can game plan some of those enhancements internally. In the meantime, you can always submit your own enhancement requests here:
https://docuphase.ideas.aha.io/

Thanks,
Mike Morris
Customer Success Manager @ DocuPhase

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Chandra W.
Traducir a español

DocuWOW!!!

Software usado A diario durante Más de dos años
Revisado el 29/3/2018
Fuente de la reseña: Capterra

Puntos a favor

We selected DP as a way to manage documents internally, track notes on job files, and basically centralize all aspects of the file. We also are able to assign tasks to every employee and give them a daily worklist. DP also tracks the history of the file, so we can see where breakdowns in communication occur. We can also see prior version of documents so we can restore documents as needed. We looked at many systems and this seemed to work best and was was able to be customized to our needs. We have not lost any file folders since this started!

Puntos en contra

our old file data was not migrated to the system so anything older than 2013 was not searchable. some of the report functions do not work well for us. we are trying to implement new functionality to reduce redundancy and it is not going as well as we hoped. if the internet is down we cannot use the web based interface. We also do not know what will happen if we ever decide to migrate from this system, I do not know how we would access the data.

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Respuesta de iDatix

Hey Chandra,

We really appreciate the kind words, and this review. If there's anything we can ever do for you regarding file import or conversion, we'd be happy to chat regarding options. Feel free to reach out to me personally or submit a ticket and we could review.

Thanks,
Mike Morris
Customer Success Manager @ DocuPhase

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Recomendación de usuario
8.9/10
Basado en 42 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de DocuPhase

Precios de DocuPhase

A partir de
N/A
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.1/5
Basado en 42 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de DocuPhase

Funciones de DocuPhase

API
Almacenamiento seguro de datos
Análisis
Análisis de sentimientos
Análisis predictivo
Captura y transferencia de datos
Datos en tiempo real
Extracción de datos
Filtrado de datos
Funcionalidad de búsqueda
Gestión de flujos de trabajo
Importación de datos
Importación y exportación de datos
Integración de terceros
Interfaz para arrastrar y soltar
Panel de actividades
Supervisión
Supervisión en tiempo real
Varios idiomas
Visualización de datos
Funciones
4.3/5
Basado en 42 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre DocuPhase

Preguntas frecuentes sobre DocuPhase

He aquí algunas preguntas frecuentes sobre DocuPhase.

P. ¿Qué tipo de planes de precios ofrece DocuPhase?

DocuPhase ofrece los siguientes planes de precios:

Modelo de precios: Suscripción

Prueba gratis: No disponible

P. ¿Cuáles son las características principales de DocuPhase?

No tenemos información sobre las características de DocuPhase

P. ¿Quiénes son los usuarios habituales de DocuPhase?

Los clientes habituales de DocuPhase son:

Empresas Grandes, Empresas medianas, Empresas pequeñas

P. ¿Qué idiomas admite DocuPhase?

DocuPhase admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece DocuPhase?

DocuPhase cuenta con los siguientes planes de precios:

Suscripción

P. ¿DocuPhase es compatible con dispositivos móviles?

No tenemos información sobre los dispositivos compatibles con DocuPhase

P. ¿Con qué otras aplicaciones se integra DocuPhase?

DocuPhase se integra con las siguientes aplicaciones:

Microsoft Dynamics CRM, Microsoft Dynamics GP, Microsoft Outlook, NetSuite, SAP Business One, Sage 500, Salesforce Sales Cloud

P. ¿Qué tipo de asistencia ofrece DocuPhase?

DocuPhase ofrece las siguientes opciones de asistencia:

Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo