Intranet software for organizations with distributed teams
(8 opiniones)Interact is an intranet software which helps organizations with distributed teams connect, communicate, and collaborate using a range of features like calendars, forums, ideas, questions and voting, and more. Integrations with business productivity and document management platforms like Slack, Trello, Dropbox, and Google Drive serve to streamline user-workflow and communication. Interact supports a responsive intranet design, along with native mobile apps for iOS and Android, giving users the flexibility to connect with their workforce anytime, anywhere via any mobile or tablet device.
Interact’s people directory gives users quick and central access to employee profiles complete with information on expertise, experience and interests. Users can search and find relevant employees with filters like expertise, location, department or role. Interact allows users to create personalized homepages, workflows and forms, and set-up teams and forums to help users find information and share ideas. A WYSIWYG editor enables users to create and edit intranet content easily without technical knowledge. Users can add images, rich media and hyperlinks to their intranet pages, as well as manage content structure with drag and drop functionality. Intranet analytics and reporting tools give users valuable insight into their intranet’s performance. Other Interact features include social capabilities, broadcasts, notifications and updates, profile badges, quizzes, rewards and recognition, and more.
Puntos a favor
The user and author experience of Interact are both great. There are so many out-of-the-box features, giving users a wide range of options for collaborating and providing instant feedback: Teams, forums, comments, individual and team blogs, and page rating, liking and sharing. For authors, the editing process is so easy, empowering them to publish their own content live with confidence. As a central intranet team, it is easy for us to quality check new content and our author training sessions are both quicker and a more enjoyable experience for trainer and trainee. Strong content management features enable us to avoid out of date content as authors are regularly required to review their content.
Puntos en contra
The workflow and forms section of Interact has enabled us to revolutionise some key business processes, but the functionality is in need of updating, both from the administrative side and some key usability issues.
The software is very easy to use, both as an intranet manager and for the editors within the business. The support given by Interact staff was excellent, and regular meetings with other companies using the software were very helpful.
Puntos a favor
Easy to use, both as a straightforward page editor and for controlling the flow of content in larger organisations, including role-based authorisation and limiting of content to specific user groups or departments. I also liked the forms module, which enables the collection of data across multiple sites or locations.
Puntos en contra
As an experienced programmer I found the forms module easy to use and customise for specific customer requirements, but most users may find themselves limited to the range of functions available out of the box.
Brilliant, from every member of the team we dealt with from start to finish, the ongoing Help Desk support is also super good and quick.
Puntos a favor
It is so easy to use, making updates, changes and design changes so easy to do. We needed something that was responsive and engaging and Interact provides this. We were nervous at first as a brand new intranet seemed so daunting, but the team were great and talked and walked us through every step. It really engages people and makes them want to be a part of it.
Puntos en contra
Can't think of anything? If there is something you need, you can suggest it and Interact tell you if it's possible in the future or an alternative way of doing something.
Our experience with Interact has been great. They have provided us with a tool that has turned our intranet into a community that encourages and thrives off employee engagement. It's also allowed our communications team to free up resources by making it easy to manage content.
Puntos a favor
Easy to use and intuitive from both the end user and management side. The support team has always been quick to respond and always provides follow up through resolution.
Puntos en contra
While the platform allows for customization within given parameters, there are still some areas that I'd like to be able to have more control over. Forms are a great feature to have, but we've found them cumbersome to create and maintain.
Having taken accountability for our company intranet a few months after it was initially introduced, I took advantage of one of Interact's very knowledgeable strategic consultants who pointed me in the right direction and supported me in transforming our system to one which now meets our initial objectives. The training provided has also been second to none and although this has been an extremely steep learning curve for me, I am now proud of what we have achieved and the engagement with our users has increased considerably.
Puntos a favor
A highly configurable product which is being developed continually to provide more functionality
Puntos en contra
The WYSIWYG function is my least favourite tool within the system as it can be fiddly to copy and paste documents and then format them.
Contact Interact for pricing information.
• Find relevant employee information quickly in the centralized People Directory by using filters like location, role, expertise or department.
• Non-technical users can create and manage intranet content easily with Interact’s WYSIWYG editor and drag and drop functionality.
• Native iOS and Android apps enable users to connect and communicate with co-workers on the go via mobile or tablet devices.
• Integrations with business productivity tools and document management systems like Slack, Zendesk, Trello, Google Drive, Dropbox, and more help users streamline their workflow.
• Gain valuable insight into intranet performance by tracking intranet usage, as well as likes and shares, and more with intranet reporting and analytics tools.
He aquí algunas preguntas frecuentes sobre Interact.
Interact ofrece los siguientes planes de precios:
Modelo de precios: Suscripción
Prueba gratis: Disponible
Contact Interact for pricing information.
Interact ofrece las siguientes características:
Los clientes habituales de Interact son:
Empresas Grandes, Empresas medianas, Sin ánimo de lucro, Administraciones públicas
Interact admite los siguientes idiomas:
Inglés
Interact cuenta con los siguientes planes de precios:
Suscripción
Interact admite los siguientes dispositivos:
Android, iPhone, iPad
Interact se integra con las siguientes aplicaciones:
Dropbox, G Suite, Google Drive, JIRA Software, Salesforce Sales Cloud, ServiceNow, SharePoint, Trello, Yammer, Zendesk
Interact ofrece las siguientes opciones de asistencia:
Asistencia en línea, Asistencia telefónica
From the very start we have enjoyed using Interact. It is a pleasure to work with the Interact Team, who are very helpful and knowledgeable about their product. The online community for Interact customers is invaluable - a great resource for learning from other intranet managers, communicating with the Interact Team and discovering how to get the best from the product. The ability to suggest development ideas - and seeing customer suggestions being implemented - is a real plus.