Book Like A Boss

Puntos a favor

I really like the fact that Book Like a Boss can be used in different contexts.

Personally, I've used it as a tool podcast guests could use to schedule interviews, as well as the platform my consulting clients could use to pay for and schedule consulting calls.

In addition to the scheduling features and the ability to get paid BEFORE a client schedules a call (through either Stripe or PayPal), I'm a huge fan of the integrations with platforms like Facebook, Google Calendar and Analytics, Zoom and more, thanks to Zapier.

Puntos en contra

This is a small con but it has to do with the formatting of a Zapier integration between Book Like a Boss and a project management tool like Trello.

With other scheduling tools, you can have the questions and answers included in a form being displayed with a nice 'question and answer' format in Trello (through a Zapier's zap). With Book Like a Boss, however, the formatting for this automation isn't good and all the questions are displayed somewhere one after the other and same for the answers (instead of having a format question A - answer A; question B - answer B, etc.)

Puntos a favor

I run my two businesses on BLAB. I love how easy it is to use, and the team keeps on adding new features, and how they create tutorials and answer questions when you have any. They keep on improving the tool and it feels like I’m getting a lot of features that save me time on a daily basis. As an online business strategist and business mentor for entrepreneurs, I want to recommend to my clients and community tools from company that keep on delivering great products and keep on improving based on customers feedback. This is what the BLAB team does. As a result, it has made me recommend BLAB to my community and my clients, besides using it myself. Personally, I use it to:
- book potential clients for discovery sessions,
- book current clients for their own Zoom sessions (great Zoom integration!),
- sell webinars and online products.
These are just a few of the ways that I use BLAB and recommend my clients to use it to. I also love the customisable branded links (long + short links), that allow me to run two separate businesses on one BLAB account. It’s made my life a lot easier, and is my virtual assistant for the booking part of my business. I also love that:
- it integrates with my Google calendar (kind of mandatory nowadays for a scheduling system, yet not all provide that),
- I can choose which days I want to work and which not,
- I can choose which appointments I have available for which days,
- The reminders that are sent to people who booked,
- The Paypal integration

Puntos en contra

For the way I run my business, I haven’t found any yet. It could perhaps look better. I am using something else for sales pages. Some of my clients are mentioniong they’d love to have CRM included in the tool, but that’s not what BLAB is (yet).

Puntos a favor

I love that my booking are set pending my review & approval. That was a must-have feature for me, and BLAB has it.
I also love the simplicity of the interface for my clients. It's been great transitioning them from phone calls to the online system.
And the ability to customize so much of the front end appearance is wonderful!

Puntos en contra

The setup interface is a bit confusing at first, and it's frustrating that the services cannot be easily grouped or segmented into categories.
It's also frustrating that partial payments/deposits cannot be set up through the system.
Though it can be done with some convoluting, it would be lovely to have simple & direct ways for ongoing classes/multiple/consecutive dates and 1-time workshop events to be booked through the system.
And I'd love more customization/full customization of the confirmation & booking reminder emails.

Puntos a favor

Zoom integration - Each client immediately gets a private zoom link for their scheduled session.

Email automation - Each client immediately gets email automation, including option to reschedule or cancel their session without needing to directly contact me.

Easy to use booking system - Lots of options for me on the backend, to set my hours and dates I am unavailable. Easy to use booking system for the user to find a date and time that works for them.

Embed options - Work like a charm.

Puntos en contra

For the last few years this software has done everything I need it do. No cons I can think of

Puntos a favor

I like the customization. There are so many ways to make this compatible with my branding.

I also like the scheduling options - being able to set up time cushions between sessions, sync with my Google calendar, etc.

I especially LOVE that bookings can be pending approval! And that I can override and schedule clients earlier if I need to.

And the best thing is about this service is that their team actually LISTENS to their customers. They are very communicative and responsive, which is a big deal these days. Great customer service!

Puntos en contra

It can be a bit challenging to set up the services. I wish there were categories for the services, and I wish we could set up events & class series (multiple events in one series) more easily. It takes a bit to set up, but it is worth it once it's done.

Split payment would also be a nice addition - to be able to have clients pay with deposits for large ticket services or to have installment payments.

It would also be good to have more customization of the reminder emails sent to clients. I'd love to be able to put additional information into those emails.

But again, what's great about this company is that they LISTEN to their customers, and they're making some of these requested changes (the ones in high demand, anyway). The team is very communicative and responsive.