--- description: Información actualizada sobre Userpilot. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Userpilot con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Userpilot: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software para el éxito del cliente](/directory/959/customer-success/software) > [Userpilot](/software/114367/userpilot) # Userpilot Canonical: https://www.getapp.com.mx/software/114367/userpilot Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/114367/userpilot?page=2) > Userpilot es una plataforma de experiencia de productos basada en la nube y diseñada para que los equipos de productos y éxito del cliente incorporen usuarios y aumenten la adopción de productos con experiencias activadas por el comportamiento. Esta solución sin código permite a los usuarios crear, gestionar y ejecutar pruebas A/B de flujos, personalizar la interfaz de usuario y más. > > Veredicto: 57 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 57 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Userpilot - **Ubicación**: HENDERSON, EE. UU. - **Constitución**: 2017 ## Contexto comercial - **Precio inicial**: USD 249.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - A/B Testing - API - Acciones activadas por evento - Alertas de cuenta - Análisis de búsquedas de usuarios - Análisis de tendencias - Análisis visual - Arrastrar y soltar - Base de datos de clientes - Biblioteca de contenidos - Búsqueda/filtro - Contenido interactivo - Contratación de personal - Creación de contenidos - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Encuestas y comentarios - Flujo de trabajo configurable - Formación en la aplicación ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para el éxito del cliente](https://www.getapp.com.mx/directory/959/customer-success/software) ## Categorías relacionadas - [Software para el éxito del cliente](https://www.getapp.com.mx/directory/959/customer-success/software) - [Software para adopción digital](https://www.getapp.com.mx/directory/1627/digital-adoption-platform/software) - [Software de experiencia del usuario (UX)](https://www.getapp.com.mx/directory/1287/ux/software) ## Alternativas 1. [Lucky Orange](https://www.getapp.com.mx/software/112955/lucky-orange) — 4.7/5 (260 reviews) 2. [Product Fruits](https://www.getapp.com.mx/software/2048058/product-fruits) — 4.7/5 (89 reviews) 3. [Pendo](https://www.getapp.com.mx/software/107315/pendo-platform) — 4.5/5 (238 reviews) 4. [Whatfix](https://www.getapp.com.mx/software/101353/whatfix) — 4.6/5 (77 reviews) 5. [Amplitude](https://www.getapp.com.mx/software/102815/amplitude) — 4.6/5 (67 reviews) ## Opiniones ### "Love the Software\!" — 5.0/5 > **Udit** | *27 de octubre de 2018* | Servicios de información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: UserPilot is amazing and the founder behind the software is rock solid. I have been using this at FunnelBake and absolutely it. > > **Puntos en contra**: Still need some better UI/UX designs and templates. ----- ### "On the fence? Read this, then get it." — 5.0/5 > **AJ** | *19 de septiembre de 2019* | Deportes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: - Support - Easy to use - Speed of implementation > > **Puntos en contra**: - basically none. But if I have to... my site has different membership levels. To create an experience I need to access for example the "user" page. That means I have to login as a user on my site first, then go to that page to create the experience. The same goes when I want to add something specific to the 'pro' page. That happens only once a year and takes an additional 10 seconds to login. So like I said, basically none. > > Userpilot and the team? AMAZING\! Eversince I use UserPilot I’m feeling confident about the onboarding process of my site. The team has been very helpful, not just explaining what to do, but taking it two steps further. They advise options that you didn’t think about before to make it run more smoothly AND THEY EVEN ASSIST ON SUNDAY. As a solo-preneur with a day job next to my membership site, Sunday is an ideal day to do extra work and getting support pretty much instantly is a blessing. It saves headaches and allows me to get the job done. What’s also worth to mention is the crazy amount of updates that they have added to the system since they went live. User friendlyness and ease to use was good in the beginning, and it’s going from great to amazingly simple. Easy and effective. If you’re serious about your onboarding process that don’t stop after writing up your email automation. Afterall, it’s your app or site that they should be using daily. Whenever I get a question from my customers, I go to UserPilot and setup the ‘answer’ in under 5 minutes. It’s easy to use for me and clear and subtle for my customers. ----- ### "Would be an amazing tool if it wasn't so buggy." — 2.0/5 > **Usuario verificado** | *6 de noviembre de 2018* | Software informático | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: At first, UserPilot seemed great. It was easy to use, the UI was fairly simple, I was creating guides in a few minutes. It covers all the basic needs for a simple app or webpage walkthrough and allows you to spin up great looking guides fast. > > **Puntos en contra**: It was just loaded with bugs. The app kept breaking, deleting things I had done, encountering errors, freezing etc. It eventually became completely un-useable as I couldn't get a guide finished without running into some kind of an issue. > > UserPilot would have been perfect for my needs had it been more stable. Unfortunately, I just couldn't handle all the bugs. ----- ### "Reduced my churn rate by 30%" — 5.0/5 > **Usuario verificado** | *14 de noviembre de 2018* | Internet | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ease of use and flow of creating a great onboarding experience in a very short time. We have been losing customers at a crazy late within the past 3 months, let alone all those angry support tickets we get where they are usually for silly questions. I guess it's a problem with our software. Still in the meantime, while we are updating our UX/UI, Userpilot has helped us reduce the amount of churn by at least 30%. We were also able to get the average amount of support tickets from 20 a day to less than 5. Huge headache saver. Thanks. > > **Puntos en contra**: I would have appreciated more templates out of the box. Also you have a thin line between too much customization and too little. Userpilot has all the customizations one can dream of but still as normal user, you might not need them all. > > I am very satisfied. Their support is awesome and responsive as well. ----- ### "Easy To Use On-boarding Software" — 5.0/5 > **Usuario verificado** | *2 de noviembre de 2018* | Internet | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Super easy to use and the templates make your product walk-throughs look great. > > **Puntos en contra**: Nothing was unexpected, service was great.. product works great. > > User on-boarding and product adoption. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/114367/userpilot?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/114367/userpilot) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Datos estructurados