Características, reseñas y alternativas de TeleCapture

TeleCapture

Phone call tracking & recording

4.8/5 (6 reseñas)

Información general sobre TeleCapture

TeleCapture is a phone call tracking and recording solution for businesses, with free local and toll-free numbers for measuring marketing effectiveness and optimizing conversion rates. With TeleCapture, users can instantly access reports and dashboards to gather insight into how marketing campaigns are performing. The cloud-based app offers tools for call tracking, real-time reporting, data exporting, spam filtering, caller ID tracking, touch tone capture, call recording, and more.

With TeleCapture, businesses of all sizes can measure the effectiveness of their marketing campaigns with unique local or toll-free call tracking numbers and real-time reporting. Users can set up a toll-free number for tracking calls across the United States, or select a local number to measure success across a certain region or state. Once selected, TeleCapture tracking numbers can be setup in minutes and calls can be forwarded to the business number for data analysis. The spam call filter automatically filters out marketing companies and spam callers by tracking and blocking them as they come in.

Real-time reports can be generated based on call tracking data, in order to give businesses an overview of how effective their marketing campaigns are, how many conversions they have won, how engaged callers are, and more. The analytics dashboard allows users drill down on metrics including calls by day of the week, calls by hour, duration of calls, number of missed calls, and more, and call logs can be viewed to track each individual call, including data on location, number, time, action taken, and more. Calls can be recorded for training purposes, and recordings can be accessed within the call log alongside data on the call outcome in order to identify areas for improvement.

Precio

A partir de
$6/mes
Opciones de precios
Prueba gratis
Suscripción
Relación calidad-precio

Dispositivos

Tamaño de la empresa

P
M
G

Disponible en los países siguientes

Canadá, Estados Unidos

Idiomas admitidos

Inglés

Reseñas de TeleCapture

Calificación general
4.8/5
100% reseñas positivas
5
Excelente
1
Muy bien
0
Media
0
Mediocre
0
Horrible
Traducir con Google

Excellent Value, Easy to Use

Software usado A diario durante Más de dos años
Revisado el 16/11/2018
Fuente de la reseña: Capterra

Excellent, highly recommended.

Puntos a favor

Very easy no-brainer set up and allows you to track what you are getting for your ad spend using these as tracking numbers.

Puntos en contra

No real negatives, you do have to pay by the minute but it is a pretty reasonable rate.

Respuesta de TeleCapture

Hi Kenneth! Thank you for using TeleCapture. We just started offering free minutes with our Premium and Ultimate numbers. Premium numbers now get 600 free minutes per month, and Ultimate numbers get 1,000.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
Traducir con Google

A life saver

Software usado A diario durante Más de dos años
Revisado el 20/11/2018
Fuente de la reseña: Capterra

Easy configuration to set up recording verification calls to augment to written agreements. I was constantly shocked how many people did pay attention to the most important details. It was a life saver to be able to send them the recording of them saying "yes", they understood this or that, which was very clearly stated by our reps.

Puntos a favor

Configures to send notification of recordings

Puntos en contra

It's not free (oh well). Anything of value has a price.

Desglose por calificación

Relación calidad-precio
Facilidad de uso

Probabilidad de recomendación

10.0/10
Traducir con Google

Great product

Software usado A diario durante Más de dos años
Revisado el 27/11/2018
Fuente de la reseña: Capterra

TeleCapture has been 100% dependable... it works. When I had a billing problem because I got a new credit card, Customer Service helped quickly and professionally.

Puntos a favor

It works. It really helped my business stay connected to prospects and customers.

Puntos en contra

We have not had any problems. So I cannot state any cons.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
Traducir con Google

Nice Software

Software usado A diario durante Más de dos años
Revisado el 20/11/2018
Fuente de la reseña: Capterra

We've been using for many years and very happy with the to track my incoming calls and move where the incoming calls are directed when needed.

Puntos a favor

Very easy to use. Easy to implement and view analytics.

Puntos en contra

Difficult to get invoice info in Internet Explorer

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

9.0/10
Traducir con Google

Charrette Development Group

Software usado Semanalmente durante Más de dos años
Revisado el 16/11/2018
Fuente de la reseña: Capterra

The Telecapture folks are very responsive and handle any issue extremely quickly. Love the service, just a little pricey.

Puntos a favor

Seeing who called, date, time and duration of the call and being able to access the recording when needed.

Puntos en contra

That is does not sort the calls like it used to. I could run a report before and sort the calls by date, by caller id or any other heading at the top to help see what is going on with my calls.

Respuesta de TeleCapture

Hi Gadson! Thank you for your feedback. We actually just released an update this week that fixed sorting, maps, and a few other things. If it is still not working for you, please let me know.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10

Precios de TeleCapture

A partir de
$6/mes
Opciones de precios
Prueba gratis
Suscripción
Relación calidad-precio

Basic: $5.99/month - $0.065/minute

Premium: $19.99/month - $0.065/minute

Ultimate: $29.99/month - $0.055/minute

Funciones de TeleCapture

  • Identificador de llamadas

  • API
  • Chat
  • Conferencias
  • Conferencias en vivo o en vídeo
  • Creación de informes de llamadas
  • Creación de informes y estadísticas
  • Desvío de llamadas
  • Enrutamiento de llamadas
  • Grabación de llamadas
  • Integración de CRM
  • Integración de SMS
  • Integración de terceros
  • Mensajería instantánea
  • Mensajería por voz
  • Notificaciones automáticas
  • Panel de actividades
  • Recepciones
  • Supervisión
  • Supervisión de llamadas

Más información sobre TeleCapture

Funciones principales de TeleCapture

  • Activity tracking
  • Anti spam
  • Call tracking
  • Caller ID
  • Caller identification
  • Contact database
  • Contact management
  • Conversion rate optimization
  • Data import/export
  • Data visualization
  • Email integration
  • Graphical data presentation
  • Local numbers
  • Performance reports
  • Phone number extraction
  • Real time analytics
  • Real time data
  • Real time monitoring
  • Real time reporting
  • Social advertising
  • Summary reports
  • Toll-free numbers
  • Touch tone capture
  • Visual analytics

Beneficios

  • Choose from TeleCapture’s supply of toll-free and local numbers in order to track calls across the entire United States or within specific local areas or states.

  • Generate and view real-time reports on metrics such as number of calls per day, number of calls per hour, calls by location, missed calls, sales conversions, and more, in order to assess campaign effectiveness.

  • Avoid unnecessary marketing or fake calls using the TeleCapture spam call filter which ensures that any spam calls are blocked before they are put through to tracking numbers.

  • Record calls in order to listen back and review agent performance. Call recordings are stored within the system alongside call action data in order to aid with training.

  • Analyze the path that customers took during the call process and track the name and address of callers to use within reports and analysis.

  • Preguntas frecuentes sobre TeleCapture

    He aquí algunas preguntas frecuentes sobre TeleCapture.

    P. ¿Qué tipo de planes de precios ofrece TeleCapture?

    TeleCapture ofrece los siguientes planes de precios:

    A partir de: $6/mes

    Modelo de precios: Suscripción

    Prueba gratis: No disponible

    Basic: $5.99/month - $0.065/minute

    Premium: $19.99/month - $0.065/minute

    Ultimate: $29.99/month - $0.055/minute

    P. ¿Cuáles son las características principales de TeleCapture?

    TeleCapture ofrece las siguientes características:

    • Activity tracking
    • Anti spam
    • Call tracking
    • Caller ID
    • Caller identification
    • Contact database
    • Contact management
    • Conversion rate optimization
    • Data import/export
    • Data visualization
    • Email integration
    • Graphical data presentation
    • Local numbers
    • Performance reports
    • Phone number extraction
    • Real time analytics
    • Real time data
    • Real time monitoring
    • Real time reporting
    • Social advertising
    • Summary reports
    • Toll-free numbers
    • Touch tone capture
    • Visual analytics

    P. ¿Quiénes son los usuarios habituales de TeleCapture?

    Los clientes habituales de TeleCapture son:

    Empresas Grandes, Empresas medianas, Empresas pequeñas

    P. ¿Qué idiomas admite TeleCapture?

    TeleCapture admite los siguientes idiomas:

    Inglés

    P. ¿Qué tipo de planes de precios ofrece TeleCapture?

    TeleCapture cuenta con los siguientes planes de precios:

    Suscripción

    P. ¿TeleCapture es compatible con dispositivos móviles?

    No tenemos información sobre los dispositivos compatibles con TeleCapture

    P. ¿Con qué otras aplicaciones se integra TeleCapture?

    No tenemos información sobre los tipos de integración de TeleCapture

    P. ¿Qué nivel de compatibilidad ofrece TeleCapture?

    TeleCapture ofrece las siguientes opciones de asistencia:

    Asistencia en línea, Asistencia telefónica

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