--- description: Información actualizada sobre Telegram. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Telegram con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Telegram: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de comunicaciones con los clientes](/directory/1139/customer-communications-management/software) > [Telegram](/software/114023/telegram) # Telegram Canonical: https://www.getapp.com.mx/software/114023/telegram Página: 1 de 259\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/114023/telegram?page=2) > Telegram Messenger es una plataforma de mensajería móvil y de escritorio basada en la nube, con el respaldo de aplicaciones nativas para los sistemas operativos y dispositivos más populares. Los usuarios o grupos pueden conectarse y realizar llamadas de voz, enviar mensajes, multimedia y archivos de todo tipo a través de un servicio cifrado de extremo a extremo. > > Veredicto: 6438 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 6438 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Telegram Messenger ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, coreano, español, inglés, italiano, neerlandés, portugués, árabe - **Países disponibles**: Emiratos Árabes Unidos, Reino Unido ## Funciones - API - Alertas y notificaciones - Almacenamiento de documentos - Almacenamiento seguro de datos - Arrastrar y soltar - Asistencia por vídeo - Blogs - Búsqueda - Búsqueda/filtro - Chat en tiempo real - Chat y mensajería - Comunicaciones a demanda - Comunicación multicanal - Comunicación por lotes - Conferencias - Discussions/Forums - Gestión de contactos - Gestión de proyectos - Herramientas de colaboración - Llamadas de audio ## Integraciones (en total: 2) - Instagram - WhatsApp ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Chat ## Categoría - [Software de gestión de comunicaciones con los clientes](https://www.getapp.com.mx/directory/1139/customer-communications-management/software) ## Categorías relacionadas - [Software de gestión de comunicaciones con los clientes](https://www.getapp.com.mx/directory/1139/customer-communications-management/software) - [Herramientas para trabajar en equipo](https://www.getapp.com.mx/directory/1257/team-communication/software) - [Programas de mensajería instantánea](https://www.getapp.com.mx/directory/320/instant-messaging-chat/software) ## Alternativas 1. [Microsoft Teams](https://www.getapp.com.mx/software/105615/microsoft-teams) — 4.5/5 (11162 reviews) 2. [Slack](https://www.getapp.com.mx/software/91563/slack) — 4.7/5 (24215 reviews) 3. [Connecteam](https://www.getapp.com.mx/software/105401/connecteam) — 4.6/5 (5316 reviews) 4. [Google Workspace](https://www.getapp.com.mx/software/90761/google-workspace) — 4.7/5 (17721 reviews) 5. [Google Chat](https://www.getapp.com.mx/software/132791/chat) — 4.5/5 (2394 reviews) ## Opiniones ### "Great messenger for business purposes" — 5.0/5 > **Purachet** | *8 de noviembre de 2025* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Small fast messengers that supports every platform, has groups \& bots and encrypted messaging. Basically everything you want from a business messenger > > **Puntos en contra**: Export chats option is hidden on the main applications and available only in Telegram web version, maybe temporarily? ----- ### "5 Years of Reliable Work and News Communication" — 5.0/5 > **Oleg** | *8 de mayo de 2026* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Telegram is an excellent tool for work communication and staying up to date with news channels. The messaging is fast and reliable, group chats are well-organized, and the channel feature makes it easy to follow industry news and team updates in one place. The free plan offers great value with no limits on media sharing or message history. > > **Puntos en contra**: When subscribed to a large number of channels, the app can be slow to update and load new messages. There can be a noticeable delay in receiving notifications or refreshing content when many channels are active simultaneously. This can be frustrating when trying to stay on top of real-time information. > > I have been using Telegram for 5 years, primarily for work communication and following news channels. Overall it has been a very positive experience — it is reliable, feature-rich, and free. Despite occasional slowdowns with many active channels, it remains my go-to messaging platform for both professional and informational use. ----- ### "Telegram is OK for casual use but use other alternatives" — 3.0/5 > **Absana** | *3 de enero de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: With telegram you can send large files(2GB), create MASSIVE groups/channels, and utilize custom bots for automation. Overall, the app is fast even with slower internet connections and supports multiplatform access, from phones to desktops. Furthermore, you also have a good amount of freedom to customize the app's appearance, including themes and backgrounds. > > **Puntos en contra**: Telegram as security concerns charts are not end-to-end encrypted while they can be turned on in one-to-one chats. Furthermore, the platform is also a hotbed for scammers, fake accounts and misinformation since there is no hands on moderation like other apps. Customer support is also practically non-existent and takes long times. The apps interface is not accessible to some users, and some features are only accessible for Telegram Premium (which was added in 2022). > > Overall, Telegram is a powerful communication platform. It has the ability to bring large amounts of people together and has some great features. However, the lack of moderation and customer support can cause a lot of issues. I recommend other apps that have better support and security then Telegram, still if telegram is the best option, use with caution. ----- ### "Offers more flexibility compared to some other messaging apps" — 5.0/5 > **Milagros** | *24 de mayo de 2026* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like that Telegram makes it easy to keep up with different parts of my day without switching between apps constantly. I use it for personal chats, work updates, sending documents, and even saving content ideas for the salon. Doesn’t feel overloaded with ads or unnecessary stuff. Group chats are also easier to manage compared to other apps > > **Puntos en contra**: The only thing I don’t really like is that group notifications can become a lot, especially during busy days. Sometimes it also takes a minute to find older files or messages. Also I can say not everybody uses this app, so communication still ends up split between apps > > Honestly, Telegram ended up becoming one of the apps I open the most throughout the day. Between work, appointments, content ideas, and random reminders, it’s been convenient having everything easy to access in one place. I started using it mainly for communication, but now I also use it to send myself notes, organize ideas, and keep up with fast-paced work stuff without feeling too cluttered ----- ### "Highly recommend\!" — 5.0/5 > **Usuario verificado** | *3 de diciembre de 2025* | Dispositivos médicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Telegram is where our Businesses Development Division began years ago. Wonderful platform to create channels for different purposes and individual chats with video and call features. Project Management, Messaging, Easy to use, Cost, all made TG a perfect choice for us. > > **Puntos en contra**: The format is different, but also very simple to use and over time it became a favorite, especially for those who were not technically familiar with things like this. > > Adding new employees, video chatting, calling, messaging, sharing and storing files and documents is a breeze on Telegram. It played a huge role in launching our department several years back and many of us still use TG for personal and business needs. Highly recommended\!\! ----- Página: 1 de 259\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/114023/telegram?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/114023/telegram) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados