--- description: Información actualizada sobre Telegram. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Telegram con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Telegram: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de comunicaciones con los clientes](/directory/1139/customer-communications-management/software) > [Telegram](/software/114023/telegram) # Telegram Canonical: https://www.getapp.com.mx/software/114023/telegram Página: 1 de 258\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/114023/telegram?page=2) > Telegram Messenger es una plataforma de mensajería móvil y de escritorio basada en la nube, con el respaldo de aplicaciones nativas para los sistemas operativos y dispositivos más populares. Los usuarios o grupos pueden conectarse y realizar llamadas de voz, enviar mensajes, multimedia y archivos de todo tipo a través de un servicio cifrado de extremo a extremo. > > Veredicto: 6426 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 6426 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Telegram Messenger ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, coreano, español, inglés, italiano, neerlandés, portugués, árabe - **Países disponibles**: Emiratos Árabes Unidos, Reino Unido ## Funciones - API - Alertas y notificaciones - Almacenamiento de documentos - Almacenamiento seguro de datos - Arrastrar y soltar - Asistencia por vídeo - Búsqueda/filtro - Chat en tiempo real - Chat y mensajería - Comunicaciones a demanda - Comunicación multicanal - Comunicación por lotes - Conferencias - Discussions/Forums - Gestión de contactos - Gestión de proyectos - Herramientas de colaboración - Llamadas de audio - Mensajes en grupo - Personalización ## Integraciones (en total: 2) - Instagram - WhatsApp ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Chat ## Categoría - [Software de gestión de comunicaciones con los clientes](https://www.getapp.com.mx/directory/1139/customer-communications-management/software) ## Categorías relacionadas - [Software de gestión de comunicaciones con los clientes](https://www.getapp.com.mx/directory/1139/customer-communications-management/software) - [Herramientas para trabajar en equipo](https://www.getapp.com.mx/directory/1257/team-communication/software) - [Programas de mensajería instantánea](https://www.getapp.com.mx/directory/320/instant-messaging-chat/software) ## Alternativas 1. [Microsoft Teams](https://www.getapp.com.mx/software/105615/microsoft-teams) — 4.5/5 (11071 reviews) 2. [Slack](https://www.getapp.com.mx/software/91563/slack) — 4.7/5 (24136 reviews) 3. [Connecteam](https://www.getapp.com.mx/software/105401/connecteam) — 4.6/5 (5294 reviews) 4. [Google Workspace](https://www.getapp.com.mx/software/90761/google-apps-for-business) — 4.7/5 (17607 reviews) 5. [Google Chat](https://www.getapp.com.mx/software/132791/chat) — 4.5/5 (2384 reviews) ## Opiniones ### "Telegram in 2025: Pros, Cons, and Overall User Experience" — 5.0/5 > **ENDURANCE** | *1 de diciembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Privacy and security comes first of course. The UI is great and sharing files is awesome in telegram. Lot's of channels to join. Haven't come across any bugs or issue. > > **Puntos en contra**: Though I enjoy the many features provided by telegram, but at times it gets overwhelming. And I'd like to be able to find different based on my.interest, I can only join channel telegram let's me see when I search, which is not very good. Sometimes my app lags too. Sometimes my account gets blocked from sending messages to new friends I make online, then I've to text customer support to help me get it fixed. The bot spamming and fake accounts is something that needs working on, cause when I'm in groups chatting with friends, I see a lot of spam messages. Lastly telegram is hub for fake news and misinformation, so I'd advice anyone to be careful > > I really enjoy using telegram, and it's the application I use most in my phone. I use for news, chat with friends, and a lot more. Telegram premium is worth the money, I get a lot of new features which is really really nice. Overall telegram is my.go to app for anything social and communication. ----- ### "Make your chatting more fun with Telegram." — 5.0/5 > **Yatra** | *13 de febrero de 2026* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Telegram is a really good app and it is very easy to use. There are many fun GIFs and stickers that makes chatting more fun and interesting. It is almost free and the quality of messages, shared photos and videos is unmatchable. Group chatting and team communication is very easy through telegram. > > **Puntos en contra**: Everything about telegram is okay. I do not have anything negative about it. I never used customer support and never faced any bugs or issues. > > My overall experience with telegram has been fantastic. This app is easy to function and the quality is superb. I have been using telegram from a long time and always used to send photos and videos through it to my friends. I love using telegram and it fun to text using this app. ----- ### "Telegram review" — 3.0/5 > **Jessie** | *11 de junio de 2025* | Alimentación y bebidas | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like that telegram helps me stay in contact with everyone and it's easy to use. I would recommend telegram to my friends and colleagues. > > **Puntos en contra**: What I like the least about telegram is that I can't seem to figure out how to keep my camera on. It needs to be held and can't set it down. > > My overall experience with telegram has been very pleasant and would recommend it.Helps me withy everyday tasks. ----- ### "Overall thoughts on my experience" — 5.0/5 > **Stacey** | *19 de marzo de 2026* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I like most is how smooth and reliable the experience has b everything works the way it should everything is clean and I never feel like I'm wasting time it's fast easy to use it honestly just makes things simple definitely worth recommending. > > **Puntos en contra**: They're only downside is it a few features still limited or could be more polished and nothing major but there are moments where it feels like things could run a bit smoother or be more intuitive still it doesn't take away from the overall experience. > > Overall my experiences and very positive the strengths definitely outweigh the minor issues and it delivers exactly what I expected sometimes even more with a bit of requirement it could be close to perfect what does it stands it's still solid and enjoyable experience. ----- ### "Overall a secure and easy to use messaging app" — 5.0/5 > **Breanna** | *18 de diciembre de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It's free to use, never had a need for customer support. It's very simple and fun to use with many options for expressing oneself through messaging. Great for professional team communication because it's encrypted.. Never encountered any bugs or issues. Great for assigning tasks and productivity. > > **Puntos en contra**: Mostly just that random people are always adding you and spamming you, but it's easy to flag and report and delete. > > It's been great for chatting with the other team members and its just nice to have a dedicated app for this at work. ----- Página: 1 de 258\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/114023/telegram?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/114023/telegram) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados