Campminder
Campminder
Sobre Campminder
CampMinder es un software de gestión de campamentos basado en web que ayuda a las organizaciones de campamentos al simplificar la gestión de procesos operativos, como registro y formularios online, dotación inteligente de personal, asignaciones de cabañas y grupos, transporte, atención médica, gestión comunitaria, recaudación de fondos y más. Este sistema todo en uno también ofrece un sistema de registro de personas unificado (UPR) y una aplicación móvil que permite a los directores de los campamentos acceder a toda la información importante desde cualquier lugar.
Con CampMinder, los padres pueden matricular automáticamente a sus hijos con procesos de registro y solicitud online. El sistema flexible de precios permite a los campamentos ofrecer múltiples tipos de descuentos como ofertas anticipadas, incentivos para múltiples sesiones, descuentos de hermanos, códigos de cupones, pago completo, precios por niveles y más. La dotación de personal inteligente incluye funciones de reclutamiento, verificaciones de antecedentes integradas, recolección de documentos y formularios y contratos digitales inteligentes para ayudar a encontrar y gestionar personal. Los usuarios pueden arrastrar y soltar el personal seleccionado en las cabañas para asignarlo a grupos de campamentos. CampMinder ayuda a simplificar la gestión de grupos de cabañas al permitir a los operadores de campamentos incluir fotos y perfiles detallados de cada participante. La función de transporte y la asistencia a campamentos de día de CampMinder permite a las organizaciones definir su propio plan agregando autobuses y paradas, así como gestionar la asistencia y las llegadas tardías o recogidas tempranas.
Los padres pueden supervisar a sus hijos a través de la comunidad online compatible con dispositivos móviles de CampMinder. Pueden ver y navegar por fotos y videos, además de recibir cartas escritas a mano y entregadas como archivos PDF a través del sistema de cartas electrónicas integrado. Las herramientas para recaudar fondos ayudan a las organizaciones de campamentos a recaudar dinero creando campañas, administrando perfiles de donantes, supervisando donaciones y promesas y más. La aplicación móvil para directores permite a los directores de campamentos acceder a la información de los participantes sobre la marcha, tomar notas, crear boletines y recibir notificaciones en tiempo real a través de un dispositivo móvil. El sistema de atención médica integrado permite a las organizaciones recopilar información crítica sobre la salud, así como supervisar registros, tratamientos y desembolsos de medicamentos para cada participante.
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Opiniones
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- Sector: Servicios e instalaciones recreativas
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
CampMinder is a very good platform for camp management with truly great customer service.
Revisado el 7/10/2018
Before we adopted CampMinder we were managing our business with spreadsheets, so adoption of the...
Before we adopted CampMinder we were managing our business with spreadsheets, so adoption of the software has been a serious game-changer for us. While any good platform would have been a huge upgrade, we have been consistently impressed with CampMinder's customer service that made integration go very smoothly and has helped us realize the maximum benefit from our integration efforts.
CampMinder's pace of innovation is outstanding and we are very happy to have adopted this platform. The ratio of function-to-cost (and customer service) is also extremely high -- I am very impressed with what we get for the cost. The no-nonsense approach to pricing is also very attractive to me (flat rate, no contracts, no data-hostage gotchas). I also appreciate that CampMinder presents a very high quality face to our camp families -- CampMinder's recognition that our customers are ultimately their customers is highly productive and reassuring. This attitude that "we're all in this together" is one of the keys to their success.
Puntos a favor
Outstanding customer service: fast, friendly, and genuinely interested in the success of our camp. The philosophical anchor to base the presentation of data around the relationship that the campers have to one another and the camp programs makes it very natural and useful to organized camping, which is fundamentally an enterprise engaged in relationship building. The functionality of the platform has been as advertised and rock-solid in terms of maturity and up-time. Finally, the company seems committed to growth and evolving the platform to meet the changing needs of camper families and the camps they serve -- in the three years we've been with them, we've seen consistent growth and we have especially appreciated efforts to involve us in charting their growth map.
Puntos en contra
I have minor quibbles with some of the functionality but mostly only regarding their "beta" initiatives. I would, of course, like these to converge faster -- but I don't think that CampMinder is dragging their feet, just resource limited like we all are.
There are things that I wish it had -- a solid app for parents, for example -- but these are more of a "wish-list" kind of critique, not a dislike.
Respuesta de Campminder
Thanks so much for the review Matt! We're excited to see you in January for CampMinder Camp 9!
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Campminder Has Made Our Life Easier!
Revisado el 8/4/2023
It's been a pleasure transitioning to Campminder . The tools available to run the admin portion of...
It's been a pleasure transitioning to Campminder . The tools available to run the admin portion of camp is outstanding. The support is prompt and they are diligent when a problems in listening and making changes.
Puntos a favor
Parent interface is outstanding. The app satisfies the parents needs to keep on top of forms while being able to view their childs progress at camp
Puntos en contra
The online help tools were lacking, however they have made great strides this year in updating the online tutorials...thank you!
- Sector: Servicios e instalaciones recreativas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 4.0 /10
Perfect if you camp has limited sessions.
Revisado el 24/6/2020
The culture of the organization seems great, and they are really loyal to and proud of their...
The culture of the organization seems great, and they are really loyal to and proud of their product. They have grand visions and great ideas for their product as well, but in my experience many of these visions never pan out, or pan out years and years after they're expected, and aren't free. We're a year-round camp with many, many sessions, and the software simply isn't flexible to manage those things with unique applications, and the lack of cooperation for API access makes it worse.
If you're a camp that just has a few basic sessions a year, this is probably simple and easy....but for us, this isn't ideal, and product upgrades and development take too long.
Puntos a favor
Staff onboarding is great. The staff application, collection of documents needed for onboarding, etc, works really well.
Puntos en contra
Not mobile friendly. That is definitely my least favorite thing about it. There are "app" options, and they've introduced some API options, but it makes an already expensive software way more expensive.
Alternativas consideradas
Camp & Class ManagerRazones para elegir Campminder
We wanted a web-based registration system- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Revolutionary Registration and CRM system for camps and youth programs all in ONE!
Revisado el 16/2/2023
Very positive. Hands on staff, always available, always there to provide additional assistance and...
Very positive. Hands on staff, always available, always there to provide additional assistance and training. It was great working with them. Seamless to integrate our stuff in and also to export.
Puntos a favor
I liked the value for your buck. I also liked the fact that it was a lead based application which allowed us to use it as a CRM. I like that it is an annual plan for a very affordable rate with unlimited users and staff with full or restricted access.
Puntos en contra
That there were some features that could not be changed or moved or deactivated. It is not yet ready to be a CRM/registration system for other programs or age groups beyond camp. I wish it was there, maybe in a few years.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best in the Biz!
Revisado el 14/7/2021
LOVE LOVE LOVE!! MUCH MUCH LOVE! The staff are fabulous at all levels -- knowledgeable, kind,...
LOVE LOVE LOVE!! MUCH MUCH LOVE! The staff are fabulous at all levels -- knowledgeable, kind, creative and friendly -- the system is amazing -- it is designed for camps -- and it works!
Puntos a favor
It's truly hard to find anything wrong with this amazing product. There are always tweaks that can be found when a system has been used for a while, but our experience has been wonderful and worth every penny!
Puntos en contra
Making the system more smart phone friendly for forms and payments as well as registration would be something our camp parents would suggest. The system uses a lot of bandwidth because of it's massive abilities, and while this is a positive, in very rural settings it can be a negative at times as well.
My least favorite part of it is that the set up for our particular camp programs does not pull enrollment from the overall capacity, so we have had to set up a system outside of it to manage our programs. This is because we run 3 programs in every session and the programs don't communicate with overall capacity. We hope this will change soon. We're also anxious for parents to be able to set up their own autopay options without our staff needing to manage these choices internally.
Respuesta de Campminder
Amy,
Thank you for this kind review. It makes our day to get this feedback. We are excited about the new features we're rolling out, and are thrilled to continue working with you to make sure we're delivering what you need.
Preguntas frecuentes sobre Campminder
He aquí algunas preguntas frecuentes sobre Campminder.P. ¿Qué tipo de planes de precios ofrece Campminder?
Campminder ofrece los siguientes planes de precios:
- A partir de: USD 24.00
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de Campminder?
Los clientes habituales de Campminder son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
P. ¿Qué idiomas admite Campminder?
Campminder admite los siguientes idiomas:
inglés
P. ¿Campminder es compatible con dispositivos móviles?
Campminder admite los siguientes dispositivos:
P. ¿Con qué otras aplicaciones se integra Campminder?
No tenemos información sobre los tipos de integración de Campminder
P. ¿Qué tipo de asistencia ofrece Campminder?
Campminder ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat
Categorías relacionadas
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