--- description: Información actualizada sobre Zoho CRM Plus. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Zoho CRM Plus con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho CRM Plus: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software de fidelización de clientes](/directory/204/customer-loyalty/software) > [Zoho CRM Plus](/software/113643/zoho-crmplus) # Zoho CRM Plus Canonical: https://www.getapp.com.mx/software/113643/zoho-crmplus Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/113643/zoho-crmplus?page=2) > Al ser una plataforma unificada, Zoho CRM Plus es la solución ideal para empresas que buscan brindar experiencias mejoradas a los clientes con administración simplificada, participación del cliente omnicanal, marketing en redes sociales, analíticas potentes, inteligencia artificial integrada y bots conversacionales inteligentes, entre otras funciones. > > Veredicto: 71 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 71 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Zoho - **Constitución**: 1996 ## Contexto comercial - **Precio inicial**: USD 45.65 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, catalán, checo, chino, coreano, croata, danés, español, estonio, finés, griego, haitiano, inglés, irlandés, italiano, japonés, neerlandés, polaco, portugués, portugués de Brasil, portugués de Portugal, turco, ucraniano - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 210 más ## Funciones - API - Alertas y notificaciones - Análisis de sentimientos - Análisis de texto - Análisis predictivo - Arrastrar y soltar - Automatización de marketing - Base de datos de clientes - Búsqueda/filtro - CRM - Campos personalizables - Chat en vivo - Chat y mensajería - Comunicación multicanal - Controles o permisos de acceso - Creación de contenidos - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Encuestas de cliente ## Integraciones (en total: 19) - Docusign - Dropbox Business - Eventbrite - Google Ads - Google Workspace - Mailchimp - Microsoft 365 - Microsoft Outlook - Microsoft Word - SurveyMonkey - Twilio - Ytel - Zoho BugTracker - Zoho Cliq - Zoho Creator … y 4 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de fidelización de clientes](https://www.getapp.com.mx/directory/204/customer-loyalty/software) ## Categorías relacionadas - [Software de gestión de experiencia del cliente](https://www.getapp.com.mx/directory/601/customer-experience/software) - [Software de compromiso del cliente](https://www.getapp.com.mx/directory/650/customer-engagement/software) - [Software de fidelización de clientes](https://www.getapp.com.mx/directory/204/customer-loyalty/software) - [Herramientas para medir la satisfacción del cliente](https://www.getapp.com.mx/directory/1029/customer-satisfaction/software) - [Sistema CRM](https://www.getapp.com.mx/directory/230/crm/software) ## Alternativas 1. [HubSpot CRM](https://www.getapp.com.mx/software/102533/hubspot-crm) — 4.5/5 (4458 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.com.mx/software/90378/salesforce) — 4.4/5 (18781 reviews) 3. [Zoho CRM](https://www.getapp.com.mx/software/9908/zoho-crm) — 4.3/5 (6972 reviews) 4. [Bigin by Zoho CRM](https://www.getapp.com.mx/software/142099/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 5. [Pipedrive](https://www.getapp.com.mx/software/90507/pipedrive) — 4.5/5 (3050 reviews) ## Opiniones ### "Easy CRM With other Zoho Software Integration" — 4.0/5 > **Cory** | *18 de septiembre de 2018* | Hospital y atención sanitaria | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I like the far reaching functions of the many Zoho softwares that can be integrated together. > > **Puntos en contra**: There's some things that aren't as intuitive as something maybe such as Salesforce. ----- ### "Started with a free account, upgraded as my business expanded. Never been happier with the service." — 5.0/5 > **Usuario verificado** | *12 de octubre de 2018* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I have been using this service for almost three years now. I love the variety of the apps available at my disposal, i can manage my clients, my team and all of my projects and all of the varying facets that are attached to each, in a compartmentalised way where only the people see what I want them to see, yet all can communicate with ease within various limits. This system has enabled me to manage a multitude of software projects, dev teams and potential and existing clients in a timely manner and with relative ease. The suite of mobile apps also keeps me on track while i'm travelling or otherwise away from keyboard. If anything it keeps me guilty of working too much\! > > **Puntos en contra**: There is little to complain about this software as far as my experience goes. I enjoy using it, the interface is user-friendly and well thought out, the experience is generally pleasant with little to few errors that I can recall with around 3 years of usage. There was reportedly a down earlier this year thanks to an autmated mix up with the hosting provider that zoho used, but we never felt so much as a whisper of downtime. I also understand that they swtiched to cloudflare immediately and mitigated the issue. > > I feel that my last few paragraphs have elaborated on this adequalty. ----- ### "Zoho CRM Plus" — 3.0/5 > **Elizabeth** | *26 de noviembre de 2018* | Servicios para el consumidor | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: We have been using Zoho for a little under two years now and I must say, it has really helped a lot with organization. We get tons of calls a day and it make every call so easy to just type in a key word to pull up the account and have their info available so quick. > > **Puntos en contra**: Nothing really I can negative about this software. At times it does randomly log me out and says I cant get access but that does not last very long. > > Overall Zoho CRM Plus is great, really look that we have all account info all on one screen and available within secs. ----- ### "Helps To Manage All The Leads" — 4.0/5 > **Diksha** | *31 de enero de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I can access information about customers, notes, attachments, contacts, tasks, and emails pertaining to communications, deals, etc. in one location. One of Zoho CRM Plus's top features, SalesIQ aids with live chat and visitor tracking. The email blaster is a great function because it speeds up bulk emailing. > > **Puntos en contra**: The only challenging component for us was managing customer tickets because it was time-consuming to create them or ask customers to do so. Previous notes and saved notes cannot be changed. > > For salespeople, Zoho CRM is a really useful tool. Its user interface is quite simple to comprehend. ----- ### "All-in-one Features, Somewhat Inconvenient UI" — 4.0/5 > **Usuario verificado** | *9 de marzo de 2021* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The Zoho platform has everything you could ever need to run a business. This is especially critical for smaller organizations or those with a small budget. While there may be better alternatives for specific features, Zoho can provide all of them together at a comparable quality and remove the headache of integrating/managing different platforms. Out of the box, your data is not siloed. > > **Puntos en contra**: Zoho's UI, especially for admins, could be designed better for speed/convenience (access/edit settings faster) and for clarity (new users may have unnecessary difficulty navigating the interface). > > In all, Zoho's suite of products is under-priced for its potential. Zoho CRM Plus is a great place to start, but implementing their Zoho One platform (access to all of their applications) represents the biggest bang for your buck. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/113643/zoho-crmplus?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/113643/zoho-crmplus) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados