Sobre ePACT

EPACT es una red de emergencia online que ayuda a organizaciones comunitarias como departamentos forestales, organizaciones juveniles, asociaciones deportivas, escuelas y campamentos a transmitir información previamente recopilada en formularios médicos, exenciones y formularios de consentimiento en papel en un sistema seguro, conforme a HIPAA y basado en la nube. Cualquier organización que recopile información de emergencia para apoyar a comunidades, adultos y niños puede utilizar EPACT, tanto en el día a día como en caso de emergencias. La solución ofrece aplicaciones nativas para Android e iOS.

La información médica y de emergencias se recopila de las familias a través de EPACT, así como datos adicionales que incluyen consentimientos, exenciones, formularios de autorización médica, registros de vacunación y necesidades especial. Las herramientas de firma electrónica permiten a las familias aceptar exenciones online con una firma electrónica con sello de fecha e información de dirección IP. También se pueden recopilar y administrar formularios adicionales que requieran de firmas web, como exenciones de terceros o formularios de vacunación, lo que permite a los usuarios almacenar e informar sobre todos los datos y formularios necesarios en un solo lugar.

EPACT incluye opciones de comunicación redundante para contactar y compartir información con los miembros y los contactos de emergencia. Los mensajes por correo electrónico y SMS permiten el envío de actualizaciones generales y alertas de emergencia. También incluye mensajería de voz para comunicarse con los miembros que pueden no tener acceso a teléfonos móviles o correos electrónicos. EPACT también ofrece recuento mediante mensajería; este permite a los usuarios enviar comunicaciones bidireccionales con mensajes que requieren respuesta de los destinatarios. Es posible rastrear la entrega de mensajes y visualizar las respuestas de los miembros para brindar asistencia o garantizar que el personal se encuentre a salvo.

Precios desde:

USD 3.00/mes

  • Prueba gratis
  • Suscripción

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Canadá, Estados Unidos

Idiomas admitidos

inglés

Precios desde:

USD 3.00/mes

  • Prueba gratis
  • Suscripción

Imágenes

ePACT patient medical and emergency information
ePACT eSignature
ePACT Shared files
ePACT special accommodations
ePACT communication options
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Vídeo de ePACT
Vídeo de ePACT
Vídeo de ePACT
Captura de pantalla de ePACT: ePACT patient medical and emergency information Captura de pantalla de ePACT: ePACT eSignature Captura de pantalla de ePACT: ePACT Shared files Captura de pantalla de ePACT: ePACT special accommodations Captura de pantalla de ePACT: ePACT communication options

Funciones

Características totales de ePACT: 35

  • Acceso móvil
  • Acceso sin conexión
  • Almacenamiento de documentos
  • Archivo y conservación
  • Base de datos de clientes
  • Búsqueda de texto completo
  • Búsqueda/filtro
  • Captura y transferencia de datos
  • Comentarios/notas
  • Compras y recepción
  • Comunicación bidireccional
  • Conforme con HIPAA
  • Creación de informes/análisis
  • Cuidado de niños
  • Firma digital
  • Firma electrónica
  • Formularios personalizables
  • Gestión de archivos
  • Gestión de colectas
  • Gestión de contactos
  • Gestión de correo electrónico
  • Gestión de documentos
  • Gestión de empleados
  • Gestión de expedientes
  • Gestión de formularios
  • Gestión de retenciones
  • Importación y exportación de datos
  • Informes personalizables
  • Invitaciones y recordatorios de correo electrónico
  • Mensajería SMS
  • Modelos personalizables
  • Notificaciones masivas
  • Recordatorios
  • Registro de entrada y salida
  • Seguimiento de estado

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Opiniones

Calificación general

4.5 /5
(109)
Relación calidad-precio
4.2/5
Funciones
4.3/5
Facilidad de uso
4.3/5
Asistencia al cliente
4.7/5

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Mostrando 5 opiniones de 109
Whitney L.
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Epact

Revisado el 28/11/2018

Puntos a favor

everything can be on one place, and you can edit and update information at any time. You can access it on your phone through the app

Puntos en contra

some times can be hard to navigate if you are not computer savvy

Respuesta de ePACT Network

Thanks for taking the time to leave us a review, Whitney!

We've made some recent changes to our system to ensure it's fully responsive on mobile devices, and there are overall improvements for flow on desktop as well, so we hope that helps those less confident in their computer skills.

Please don't hesitate to reach out to your Account Manager, our Customer Success Team, or our Help Center for lots of resources to help you and your families get the most out of ePACT. Thanks again!

Molly L.
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 5,001-10,000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

EPACT SOFTWARE CITY OF BOULDER COLORADO REVIEW

Revisado el 19/9/2018

Overall experience is good. I love the quick responses I get from anybody I email so that is very...

Overall experience is good. I love the quick responses I get from anybody I email so that is very nice!

Puntos a favor

-I love that we are saving so much paper
-I run multiple camps so Epact is awesome that parents only have to fill out the paperwork once and it transfers to each camp
-I feel it is easy from a parents standpoint and admin to use
-Everything is right in one app where you need it to be
-The app function is awesome and really easy to use
-Overall I feel its a great software

Puntos en contra

-I really do not like that when a form is outstanding because it is missing certain info that the admin still cannot view it. This is really hard for us when parents are telling us they filled everything out and cannot figure out what they need to do to make it complete and we cannot view it to see what they are missing so we cannot guide them anywhere but the helpdesk. It also is hard when we get audited by licensing that we cannot view anything in that kids file.
-There are certain pieces of information that our licensing dictates for us to have on the forms and when there are additions that we have to add to epact they can only add it as a waiver. When it is added as a waiver parents are only signing off that they did something when in reality they did not and then the info is missing. An example for this is, I needed parents work names, phone number and addresses to be added to the parent info section, that was added but not required so they added a waiver for parents to sign that they added that info but they never do, they just sign off on the waiver that they did.

Respuesta de ePACT Network

Thanks for taking the time to leave us a review, Molly!

We understand that it can be a challenge to support families with their ePACT forms when you can't see the details that are missing. However, the privacy and security of families' data is our top priority, which is the reason you can't see information on a record before it's completed. Being able to see data requires the family to choose to share their ePACT record with your organization. We are looking at ways to make it easier for parents to identify what information is missing as they're working through the form.

We're also working on fixing the contact information section too, so stay tuned for more details.

We'll pass both of your comments on to our Product Team as this is really valuable feedback for us. Thanks again and please don't hesitate to let us know how we can continue to support you and your department!

Terrin A.
Calificación general
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

still learning

Revisado el 15/10/2019

customer service for set up has been awesome
user friendly
still learning the ins and outs

customer service for set up has been awesome
user friendly
still learning the ins and outs

Puntos a favor

shared with other programs
when things are completed correctly, the ease of finding information quickly

Puntos en contra

no Spanish translation
I can't see the parent view when they call and ask questions about how to finish profile
still don't understand how it talks with ACTIVE
wish there was better training on the program.. maybe there is an I was just not informed of it

Respuesta de ePACT Network

Thanks for taking the time to leave us a review, Terrin!

To address your feedback:

- We're working on adding multiple languages to ePACT, including Spanish, so stay tuned for those.
- Administrators only see completed information from a parent/family - you cannot access the parent view as it's from their account and is private to them. To assist families, we recommend referencing the form that was approved with our Implementation Specialist at your account set up.
- To learn more about how our ACTIVE Net/ePACT API works, there is a webinar on our website that you can download. Also, you can learn how to enable auto-reminders and reconfirms by visiting our Help Center.
- For Administrator Training, there are recordings of our recent webinars on our Help Center as well.

Thank you for using ePACT and if you have any additional questions or support needs, please don't hesitate to reach out!

Amanda C.
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great for Child Care, Camps and Afterschool Programs

Revisado el 2/1/2019

My overall experience with ePACT has been amazing. It's transformed our communication with families...

My overall experience with ePACT has been amazing. It's transformed our communication with families and streamlined our processes. Families no longer have to fill out an information package every time the register for a break program, they just need to log in to ePACT and confirm that their information is current.

Puntos a favor

Using ePact has meant that our organization has gone from a 18 page registration package to 2 pages. Our employees can access children's information with ease at any time and parents can update it as necessary. Recently we added the text and email notification feature and during the recent power outages it meant that we were able to notify families of the outages at the programs, the steps we were taking to ensure their child's safety as well as where to locate us once they arrived.

Puntos en contra

The phone app does not update automatically, once in the app you do need to select "Update Records" to provide you with the most recent information for participants

Respuesta de ePACT Network

Thanks for taking the time to leave us a review, Amanda! We're so happy to hear that ePACT continues to make life easier for your staff and the families you serve.

Our Admin App requires staff to prompt record updates upon log in because there can be a lot of data to download, especially before the start of a program or activity. We recommend that staff perform updates on a secure, wireless connection to avoid using up data on their devices, and a manual prompt is the best way to protect your data plans and ensure that records aren't being downloaded on an unsecured network.

Thanks again for your feedback, and please let us know if there's anything else we can do to support you!

Sara S.
Calificación general
  • Sector: Servicios e instalaciones recreativas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

1st Year ePACT User

Revisado el 8/10/2019

Overall, ePACT has been a great additional to our camp programs. I think it is easier for parents,...

Overall, ePACT has been a great additional to our camp programs. I think it is easier for parents, staff, and administration to access and update emergency contact information and health forms with ease.

Puntos a favor

I like that this software is easy to use from the administrative side. The best feature is that it sends regular reminders to parents to fill out their required paperwork. Access to emergency documents from anywhere is extremely easy. And, of course...it's paperless!

Puntos en contra

Getting people to fill out paperwork to the point of uploading their immunizations and required documents can be tough. Parents struggled with uploading photos and immunization records, and I don't like that I have 0 access to their emergency/contact information until that is all submitted. It makes it hard when a camper is dropped off and we don't have access to even contact a parent to have them fill this out (in the case of registration software information being out of date).

Respuesta de ePACT Network

Thanks for taking the time to leave us a review, Sara! We're thrilled to hear that the automated reminders are making things even easier for you and that you're enjoying going paperless.

We're happy to help you with any resources you might need to get parents on board with the new process and we can provide technical support to those who are struggling with any of the requirements.

We completely understand the frustration of not being able to see information for a camper without a completed ePACT record, but this is a key way that ePACT protects participant information. Families give permission for authorized staff to view their records by selecting the "Share" button once they have completed their record. Consider providing families with a way to complete their ePACT record on-site to address those last-minute drop-offs so you're not missing that vital information.

Thanks for choosing to use ePACT and don't hesitate to let us know how else we can help!

Mostrando 5 opiniones de 109 Todas las opiniones

Preguntas frecuentes sobre ePACT

He aquí algunas preguntas frecuentes sobre ePACT.

ePACT ofrece los siguientes planes de precios:

  • A partir de: USD 3.00/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: No disponible

No tenemos información sobre las características de ePACT

Los clientes habituales de ePACT son:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

ePACT admite los siguientes idiomas:

inglés

ePACT admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

ePACT se integra con las siguientes aplicaciones:

ACTIVE Network, RecTrac

ePACT ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para ePACT.