PayJunction

4.8 (110)
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Procesamiento de pagos para empresas medianas y grandes

Sobre PayJunction

PayJunction es una pasarela de pagos con servicio a comerciantes que proporciona a las empresas de tamaño mediano y grande las herramientas necesarias para procesar cualquier tipo de pago en la tienda u online. Sus funciones como procesamiento de pagos inteligentes, recibos sin papel, captura de firmas electrónicas, administración de cuentas y más permiten a las empresas aceptar pagos de distintas fuentes, incluidas tarjetas de banda magnética, tarjetas con chip, cheques electrónicos, teléfonos, Apple pay y más.

Las empresas y sus clientes pueden beneficiarse de una experiencia de procesamiento de pagos totalmente digital con las funciones de captura de firma electrónica y los recibos digitales de PayJunction. Con el hardware de terminal de pago integrado de PayJunction, los usuarios pueden recopilar firmas sin papel ya sea en la tienda, en el punto de venta o de forma remota en caso de transacciones sin tarjeta. Las firmas se guardan en el software PayJunction para un almacenamiento seguro con medidas antifraude. Genera recibos digitales automáticamente en función de los datos del terminal POS y los envía a los clientes por correo electrónico para eliminar la necesidad de recibos en papel.

Todas las transacciones se almacenan dentro de la plataforma PayJunction. Los usuarios tienen acceso al historial de transacciones de cada cliente y la función de búsqueda permite encontrar los datos archivados de los clientes. El sistema de back-end también permite a los usuarios gestionar su terminal inteligente, verificar los procesos, introducir tarjetas de crédito, recargar cuentas de clientes y gestionar los lotes. Ofrece informes que brindan información sobre el rendimiento del negocio y las estadísticas de ventas.


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PayJunction

4.8 (110)
VS.
El más valorado

Precio inicial

USD 50.00
una vez
USD 139.00
mes

Opciones de precios

Versión gratuita
Prueba gratuita
Versión gratuita
Prueba gratuita

Funciones

27
128

Integraciones

4
11

Facilidad de uso

4.8 (110)
3.9 (2,834)

Relación calidad-precio

4.5 (110)
3.6 (2,834)

Atención al cliente

4.7 (110)
3.8 (2,834)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones

Calificación general

4.8 /5
(110)
Relación calidad-precio
4.5/5
Funciones
4.7/5
Facilidad de uso
4.8/5
Asistencia al cliente
4.7/5

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Mostrando 5 opiniones de 110
Jeanette
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

very easy to process charges, voids and refunds.

Revisado el 16/1/2018

Puntos a favor

I like the fact that you can pull up reports with ease. As well as all transaction history either from the daily reports or from the search button. Issuing refunds and voiding transactions are also very easy and I like that it sends the customer a copy of the receipt when issuing a refund.

Puntos en contra

I was told we can't issue a refund after a year unless we contact customer services. That is the only thing I do not like about the software.

Respuesta de PayJunction

Hi Jeanette,

We're glad that using PayJunction has been beneficial overall! We apologize for the inconvenience of having to call support, but this is a security precaution that we take any time a card hasn't been charged in over a year or has never been charged. Should you want more clarification, you can find it here: https://support.payjunction.com/hc/en-us/articles/210469308-What-Is-a-UC-Uncharged-Refund-Decline-Code-

We love helping customers just like you, so please give us a ring should you ever be in need.

Kelsey
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great customer service with only 1 drawback

Revisado el 16/1/2018

Puntos a favor

Ease of use, the website is very user friendly and detailed. Every new employee we had picked up on the process and directions very quickly

Puntos en contra

Inability to make PIN or debit purchases; runs transactions as credit only which results in higher costs for the company and customers are confused by it

Respuesta de PayJunction

Hi Kelsey,

In the future, we will support the ability to process PIN-based debit transactions via the Smart Terminal. PIN-based debit allows businesses to process transactions for a flat fee, rather than an Interchange percentage rate. Please note, the vast majority of debit cards are regulated and the Interchange percentage rate to process those transactions is considerably less than the fee to process a credit card. Also, PIN entry is not required for debit cards unless the chip on the card requires a PIN entry. We do support PIN entry for EMV cards that require a PIN. In the future, we will see more banks require PIN entry for all EMV chip cards.

Sean
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Otro durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

PayJunction Review from an Application Dev

Revisado el 26/9/2018

Ultimately I really enjoyed using PayJunction but lack of certain functionalities caused it to just...

Ultimately I really enjoyed using PayJunction but lack of certain functionalities caused it to just be obsolete for what we needed it for. It had fantastic customer service which is why we switched to it in the first place but ultimately switched away from it when we got fed up with losing data because there was no http callback.

Puntos a favor

The best part of the PayJunction Software is it's ease of use and wonderful technical support, I am a developer and when giving them a call I got immediately transferred to another developer so there was no language barrier or trying to deal with a rep that doesn't understand the technicalities of an issue.

Puntos en contra

The thing I don't like the most about the PayJunction software is that when I was using it, there was no way to have their server perform a post callback, meaning I had to send application data back to our system for tracking via, the clients browser in a custom receipt page. This was incredibly annoying and ultimately was the reason we switched away from the system because if the user closed the browser before the data was processed then it was lost.

Respuesta de PayJunction

Hi Sean,

Thank you for your review of PayJunction. To address your concerns, we hope to deploy an improved solution for Hosted Payments that utilizes webhooks for responses (rather than browser-based response). We can update you when we have an ETA for this update.

Alex
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Overall, a good experience

Revisado el 16/1/2018

This software allows us to not do duplicate data entry, which save us time and avoids potential...

This software allows us to not do duplicate data entry, which save us time and avoids potential errors. The technology and Smart Terminal hardware has proved to be user friendly and more professional looking than a traditional terminal.

Puntos a favor

-Easy to switch
-Support throughout the setup phase was great
-Smart Terminals have a very professional look and feel. They elevate the client experience and give you the option for electronic receipts, saving paper
-Ability to electronically take checks via ACH

Puntos en contra

-Very seldom, but sometimes Smart Terminals freeze up having to start the entire process over after rebooting the terminal
-In our experience, we got set up with Credit, Debit, and Checks. After a month, our merchant statement was quite expensive compared to our previous merchant. Digitally processing our Checks was the culprit as the rate was pretty high. We now only do credit and debit and are happy with the cost.

Respuesta de PayJunction

Hi Alex,

We're glad that the Smart Terminal has elevated your client experience as well as helped you avoid duplicate entry. Please call technical support at 800-601-0230 should your terminal issues continue. We'd love to see if we can help you find a long-term solution for that issue.

Karen
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Love the way this system works. We use the computer to activate the terminal for customer use.

Revisado el 17/1/2018

Puntos a favor

We can access all previous transactions on the our computer terminal and it offers various ways to search for previous transactions(customer, amount, date, etc.). I was unsure about the paperless concept but now love it. The customer service dept has always been very helpful and easy to access.

Puntos en contra

The signature pad has on occasion acted up and signed for the customer while they are standing there.
Not sure about the pricing as we have other CC companies calling all the time to try to get us to switch and their quoted rates are often less in the cost plus scenario than our rate at Pay Junction. However, it is very rare that one can compare exactly because of multiple hidden fees and Pay Junction has very minimal extra fees so far.

Respuesta de PayJunction

Hi Karen,

You're exactly right! There are over 19 unethical billing tactics we've identified in other merchant statements. We never charge these fees, which result in overall savings for our customers.

When the signature pad isn't working, you can call us at 800-601-0230 and our support team will recalibrate your signature pad.

Mostrando 5 opiniones de 110 Todas las opiniones

Preguntas frecuentes sobre PayJunction

He aquí algunas preguntas frecuentes sobre PayJunction.

PayJunction ofrece los siguientes planes de precios:

  • A partir de: USD 50.00/una vez
  • Prueba gratis: No disponible

Los clientes habituales de PayJunction son:

11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

PayJunction admite los siguientes idiomas:

inglés

PayJunction admite los siguientes dispositivos:

iPhone (móvil), iPad (móvil)

PayJunction se integra con las siguientes aplicaciones:

Adobe Commerce, Shift4Shop, Shopify, Sycamore School

PayJunction ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Base de conocimientos, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para PayJunction.