--- description: Información actualizada sobre Birdeye. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Birdeye con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Birdeye: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [AI Content Creation Platforms](/directory/5224/ai-content-generation-platforms/software) > [Birdeye](/software/112535/birdeye) # Birdeye Canonical: https://www.getapp.com.mx/software/112535/birdeye Página: 1 de 29\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/112535/birdeye?page=2) > BirdEye es un software de gestión de reputación que ayuda a las empresas a recopilar, supervisar y comercializar reseñas de clientes con escucha social, analíticas en tiempo real y más. > > Veredicto: 704 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 704 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Birdeye - **Ubicación**: Palo Alto, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, México, Nueva Zelanda, Puerto Rico, Reino Unido ## Funciones - @menciones - AI Copilot - AI Writing Assistant - API - Acceso móvil - Alertas de correo electrónico - Alertas de móvil - Alertas y notificaciones - Alerts/Escalation - Analítica aumentada - Análisis de campañas - Análisis de la competencia - Análisis de sentimientos - Análisis de tendencias - Análisis de texto - Análisis predictivo - Análisis visual - Arrastrar y soltar - Asistencia al cliente - Autoresponders ## Integraciones (en total: 113) - ABELDent - ASI-ware - AccuLynx - Actionstep - Adobe Commerce - AdvancedMD EHR - AestheticsPro - AppFolio Property Manager - Appointy - Arborgold - BigCommerce - Bookeo - Booker - BoomTown - Breezeworks … y 98 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [AI Content Creation Platforms](https://www.getapp.com.mx/directory/5224/ai-content-generation-platforms/software) ## Categorías relacionadas - [AI Content Creation Platforms](https://www.getapp.com.mx/directory/5224/ai-content-generation-platforms/software) - [Herramientas de IA para marketing](https://www.getapp.com.mx/directory/3873/ai-marketing-tools/software) - [Software para gestión de reseñas](https://www.getapp.com.mx/directory/575/feedback-and-reviews-management/software) - [Herramientas para gestión de la reputación](https://www.getapp.com.mx/directory/873/reputation-management/software) - [Software de chat en vivo](https://www.getapp.com.mx/directory/561/live-chat/software) ## Alternativas 1. [Brand24](https://www.getapp.com.mx/software/101485/brand24) — 4.7/5 (255 reviews) 2. [Trustpilot](https://www.getapp.com.mx/software/113149/trustpilot) — 4.5/5 (1205 reviews) 3. [GiveMe5.ai](https://www.getapp.com.mx/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 4. [Hootsuite](https://www.getapp.com.mx/software/20432/hootsuite) — 4.4/5 (3800 reviews) 5. [Doctible](https://www.getapp.com.mx/software/130799/doctible) — 4.8/5 (265 reviews) ## Opiniones ### "Best choice for review management platforms" — 5.0/5 > **Nick** | *24 de julio de 2020* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: We tried a few different review management systems but BirdEye was the most established one. They offer great deals for marketing agencies that are looking to whitelabel the software and offer it to clients as part of the marketing packages. This was a huge plus for us. > > **Puntos en contra**: Software can be clunky. Think of BirdEye like Salesforce, they're the biggest in the space because the software is good but it can also be rather clucky to use. Other review management systems were more streamlined but I think BirdEye more than makes up for it with customer service and support. > > I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider. ----- ### "10 years and counting" — 5.0/5 > **JR** | *21 de mayo de 2025* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Inbox---this feature is the hub of the platform. They have grown from a review platform to a hub that offers many other ways to serve a customer. > > **Puntos en contra**: Email needs attention-"from" address looks spammy. We are working with them for a solution, so hopefully it will no longer be our least favorite. > > We have been with them going on 10 years. That it self should give you reason to consider. They are a leader in the field of what they offer. ----- ### "Stay away from Birdeye\!" — 1.0/5 > **Jaro** | *1 de mayo de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Unfortunately, there was nothing I genuinely liked, as the results didn’t meet expectations. The promises weren't fulfilled. > > **Puntos en contra**: They made big promises but delivered poor results. It felt like empty talk with no real value. Birdeye is simply bad\! > > Stay away from Birdeye\! It was a complete waste of time, energy, and money. Disappointing from start to finish. ----- ### "Top-Tier Reputation Management with BirdEye – Perfect for Our Clients\!" — 5.0/5 > **Tara** | *24 de mayo de 2025* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: We've implemented BirdEye's reputation management software across all our client accounts, and the performance has been excellent. The system is powerful yet easy to use, helping us generate and manage reviews seamlessly. Monitoring feedback, responding to customers, and boosting local SEO has never been easier. BirdEye gives us the tools to keep our clients' reputations strong and visible online. Highly recommended\! > > **Puntos en contra**: Honestly, there’s nothing we disliked. Every aspect of BirdEye has worked exceptionally well—from setup to daily use. The platform is reliable, efficient, and delivers consistent value for us and our clients. > > Our overall experience using BirdEye’s reputation management software through Morbiz has been nothing short of excellent. We’ve rolled it out across all our client accounts, and the impact has been immediate and measurable. ----- ### "Great improvement in our reviews\!" — 5.0/5 > **Lisbeth** | *4 de septiembre de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Since implementing Birdeye, we have seen a consistent increase in our review volume and in positive review feedback. We love that we can set up survey campaigns and respond in the platform directly to all feedback and public review pages (Google, Yelp, Birdeye, etc...) > > **Puntos en contra**: The one thing that would greatly benefit us is more support with being able to verify our listings like our Google My Business pages. > > Customer support is very responsive and helpful. Our review volume has increased and we have seen a higher volume of positive reviews. The Birdeye platform is super helpful to allow us to see all of our feedback in one place and respond accordingly so we can consistently monitor our online reputation. ----- Página: 1 de 29\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/112535/birdeye?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/112535/birdeye) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados