--- description: Información actualizada sobre SecureLink. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara SecureLink con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SecureLink: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Programas de asistencia remota](/directory/563/remote-support/software) > [SecureLink](/software/111673/securelink) # SecureLink Canonical: https://www.getapp.com.mx/software/111673/securelink Página: 1 de 8\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/111673/securelink?page=2) > SecureLink es una solución de gestión de acceso privilegiado de proveedores para empresas y proveedores de tecnología. Ofrece funciones de permisos basados en roles, registros de auditoría, gestión de cumplimiento, autorregistro, uso compartido de escritorio, soporte remoto, transferencia de archivos y más. > > Veredicto: 176 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 176 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: SecureLink - **Ubicación**: Austin, EE. UU. - **Constitución**: 2003 ## Contexto comercial - **Público objetivo**: 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Acceso desatendido - Auditoría de seguridad - Autenticación - Autenticación de dos factores - Autenticación multifactor - Autorizaciones basadas en roles - CRM - Chat en tiempo real - Conforme con HIPAA - Contratación de personal - Control de acceso a aplicaciones - Control/Acceso remoto - Controles o permisos de acceso - Creación de informes/análisis - Encuestas y comentarios - Gestión de acceso - Gestión de auditorías - Gestión de contraseñas - Gestión de credenciales - Gestión de la conformidad ## Integraciones (en total: 5) - BeyondTrust Remote Support - Cisco Duo - CyberArk Privileged Access Management Solutions - OneLogin - Salesforce Sales Cloud ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Programas de asistencia remota](https://www.getapp.com.mx/directory/563/remote-support/software) ## Categorías relacionadas - [Programas de asistencia remota](https://www.getapp.com.mx/directory/563/remote-support/software) - [Software de gestión de proveedores](https://www.getapp.com.mx/directory/993/vendor-management/software) - [Software PAM](https://www.getapp.com.mx/directory/1181/privileged-access-management/software) - [Software de seguridad en la red](https://www.getapp.com.mx/directory/1443/network-security/software) - [Software de control de acceso a la red (NAC)](https://www.getapp.com.mx/directory/3788/network-access-control-nac/software) ## Alternativas 1. [ManageEngine PAM360](https://www.getapp.com.mx/software/1850955/manageengine-pam360) — 4.3/5 (9 reviews) 2. [ManageEngine Password Manager Pro](https://www.getapp.com.mx/software/2052672/manageengine-password-manager-pro) — 4.3/5 (23 reviews) 3. [Secomea](https://www.getapp.com.mx/software/2072031/secomea) — 4.7/5 (19 reviews) 4. [JumpCloud Directory Platform](https://www.getapp.com.mx/software/114127/jumpcloud-daas) — 4.6/5 (264 reviews) 5. [NordLayer](https://www.getapp.com.mx/software/2054516/nordvpn-teams) — 4.6/5 (33 reviews) ## Opiniones ### "Great people, Great product." — 4.0/5 > **Richard (Rex)** | *5 de abril de 2018* | Software informático | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Consistency - If customers will adopt it we have a single way to access remote systems. Web based, quick connect is good for immediate connections. > > **Puntos en contra**: Price is a bit high compared to other services. There are some strange errors / quirks that I have reported. Support has worked with me to resolve but ultimately I do not have time to assist in the resolution. Hard to believe I am the only one experiencing a specific error. > > An easy way to setup remote access for customers that do not have a preferred method - works especially well with my smaller clients who own their own pharmacy. I like that Securelink is familiar with healthcare and HIPAA requirements. ----- ### "Good product in need of a few additional features to turn it into a powerful customer support tool" — 4.0/5 > **Ian** | *30 de marzo de 2021* | Software informático | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It's excellent for providing access to customer systems while keeping their credentials secure > > **Puntos en contra**: There are often items of data or notes that need to be made about customer systems that other members of the team need to know when accessing the system. The password for the SQL database, the reboot sequence, the location of backup files - for example(s). This information needs to be at your fingertips when accessing a customer system, kept securely, and easily updated/added-to by colleagues. Holding this additional data in Securelink so that it is readily accessible when accessing a customer system would be really helpful. > > I like the high level of security that is available with regard to customer credentials. BUt.. it is possible to configure simply as a VPN replacement without holding credentials in the agent - relying on users to use MS remote desktop to access additional servers (for example) within a customer network (thereby requiring users to access customer credentials). Securelink is good, but it is possible to deploy sub-optimally - and miss the point of keeping credentials out of the hands of users. ----- ### "User Experience" — 3.0/5 > **Daniel** | *30 de marzo de 2021* | Software informático | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: The portal making customers easy to find is a wonderful feature. > > **Puntos en contra**: The most frustrating part is that copy/paste works sometimes and other times it will not work at all. Next in line is the fact that you are disconnected when your network connection changes. For example connecting to VPN versus being connected over the internet disconnects all sessions. Internet connectivity is much faster and a better remote experience but some necessary resources require VPN access. > > We are a software company that uses it to support our customers. ----- ### "SecureLink is great as a VPN for tech support" — 5.0/5 > **Alan** | *30 de marzo de 2021* | Software informático | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It allowed very easy access to remote servers (fully controlled by end user for access). If it goes down , the customer support gets it running very quickly. > > **Puntos en contra**: It could only have 2 users on a platform at a time (not the best for multi server unless they use a Nexus) Cannot delete old Gatekeepers only deactivate (one of the clients has over 50 gatekeepers that we have to sort through. > > Using multiple VPN's for my job, I find that SecureLink is the easiest to use with the least amount of issues. End user can customize it to allow access only to specific servers and can control turning it on/off to specific times or for specific procedures to turn on (has message that pops up to say personalized entry message) ----- ### "Thoughts on Securelink" — 4.0/5 > **Don** | *30 de marzo de 2021* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Learning curve is moderately steep, but once learned integration with the business is very easy. Support is fantastic > > **Puntos en contra**: Reporting features are virtually non existant. Basic reports are available but the most important reports (such as a list of when vendors last logged in - important so you can keep costs down) do not exist. Analytics are not available. Also many of the great features are not documented anywhere > > SecureLink provides our vendors an excellent method of connecting to our infrastructure. Auditing with video is top notch. Support isproactive and wil work with you to resolve even complex/unusual problems ----- Página: 1 de 8\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/111673/securelink?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/111673/securelink) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados